TS3297 Ok..im stuck...i wanted to update my iphone 3gs so i plugged it into itunes, it wiped everything then i clicked restore and it wouldnt do that..so i updated itunes and it wont restore my phone back to normal..help please?
All my phone has got on it is a picture of the itunes sign and a wire...
If your iPhone suddenly freezes or is just not working right, you can do a hard reset by following these simple instructions:
Press and hold the Home button (big circle below the screen) and the Sleep/Wake button (on top of the iPhone) simultaneously.
Hold both buttons until the iPhone shuts off and begins to restart.
Similar Messages
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Hi i recently bought an ipad 1st gen from a friend i was playing it for awhie and decided to transfer my stuff onto it so i plugged into itunes did the update then it closed out and now my computer wont even reconize it and my ipad says to plug it into itunes like when you first buy them so i plugged it in but my computer wont reconize it and now i cant do anything on it
The way you download older apps for the older, original iPad 1, as I understand it, is if you have iTunes installed on a computer, you purchase / download the new, current app, in the iOS App Store in iTunes on your computer. Then, go back to your iPad and go to the App Store app on your iPad and find the same app there and download it.
When You select app to update/download, a message pop-up window appears asking if you want to download the last compatible version for your device (if one still exists ) tap OK and that should be it. -
hi can anyone help i bought iphone 3gs off a freind today i restored back to factory settings and it wont let me activate iphone
What error do you receive when trying to activate?
Are you using the same Carrier as your friend, or a different one?
If different Carrier, are you certain the iPhone is unlocked? A locked device will of course prevent you from using SIM cards not from the Original Carrier that the device was locked too. -
i was listening to pandora radio on my ipod touch and it jus turned off and went the screen went to the picture with cd of itunes sayig it needed to be connected and i plugged it in to restore it but it wont let me it says error and that its in recovery mode...?
Try kicking it out of recovery mode with RecBoot. If that does not work, restore it.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
My iPhone is locked and doesn't tell me how long for, and it doesn't say to connect to itunes... Please help me:(
It did not work on mine It just turned it off then I tried to remember my pass code and it locked me out again, Also when i get on itunes it says it cant do anything for me because there is a passcode on my phone
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My ipod(ipod touch 3rd generation) is telling me to plug it into itunes but when i did that my computer said i needed to type my passcode into my ipod before i could do anything, but i cant go to any screen other then the one it is showing me (the one saying to plug it into itunes), i tried turning it off and then back on and it didnt do anything! also i just downloaded itunes to this computer so it doesn't have any music or anything on it that is on my ipod so i cant just wipe out my ipod. please help me! i use my ipod for everything!!!
it is telling me to plug it into iTunes and when I dont iTunes tells me to put in my passcode
That makes no sense. Are you plugging it into iTunes or not?
...phone still tells my to connect it to iTunes and even if I knew my passcode I still couldn't type it in.
If you even knew your passcode why couldn't you type it in?
Please try again: tell us the problem, what you try, and what the result is. -
When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore? I have all of my stuff backed up on iCloud but I really don't want to go through the hassle of wiping it clean and putting everything back on.
This is a post from a user named edgar999 and it worked PERFECTLY:
"OK - this is how it works:
In order to backup from iCloud you cannot use iTunes!
Therefore disconnect your device from your computer.
Turn on your device and go to Settings and then go to General.
At the bottom of this submenu there is a buttom "Reset"
If you push that buttom you see 6 different Erase settings to chose from!
Chose "Erase All Content and Settings" because this will wipe everything from your device and will let you restore from iCloud! (I tried the top "Reset All Settings" but that did not let me use iClouds afterwards!)
Once you pushed that buttom your device will be wiped clean and after some time you will see the Device Welcome Screen like on a new device!
After choosing your location you will be asked to setup your WiFi-conection. After you joint to your Wifi you will be given the choice to restore the iPad from a backup from the iCloud. Choosing this backup will prompt you with your apple ID and password.
Restoring from a backup can take some time. The process uses your Wi-Fi connection to download settings, content and data. If you had a lot of content on your device, this can take a while. The restore screen should give you estimates at each stage of the restore process, starting with restoring the settings and then booting into the iPad. When the iPad home screen appears, the device will continue the restore process by downloading all of your applications.
If you are restoring from a backup because you have run into problems with your device that can only be solved by restoring it, you can first choose your latest backup. If you still have problems, you can move on to the next latest backup, repeating the process until (hopefully) the problem is cleared."
THANK YOU edgar999!!!! -
hi i took my wifes phone and backed up on her computer , then i deleted everything from her phone and made restore from my laptop (my old phone ) , now I want to restore wifes phone back but on her itunes can't see her backup (only see mine). please help
Thanks for responding but the link seems to be relevant to Windows. Is there a similar method for Android phones?
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My iphone 5s wont turn on. I tried to recover it through itunes and it didnt work. It said that due to an error my phone could not be restored. However when I plug it into itunes via my computer it turns on, I get the apple, the white line beneath it???? As soon as I remove it from the computer it goes completly off again???????
Hey beaches37,
Thanks for the question. I understand you are experiencing issues with your iPhone 5s. You mentioned you received an error when attempting to restore. If you remember this error, the following article may help to resolve it:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Furthermore, you may want to try restoring your iPhone in recovery-mode:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
I updated my iPhone with the new update..and then it turned off...instead of turning back on it tells me to plug it into iTunes..and when I do iTunes tells me that my phone is in recovery mode and needs to be restored..is there anything I can do without restoring it?
Same thing happened here ~ tech guy at a local authorized Apple repair store said it had something to do with improper backup from which the restore would be made. Still have a phone that asks to be connected to Itunes but won't do anything else . . . frustrated.
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I just updated my phone and it's told me to plug it into itunes and now itunes is telling me to restore my phone but, that would mean losing all my media, what do I do?
If your phone is showing the connect to the iTunes screen then you will need to reset it back to factory defaults. Prior to starting the update did you copy your purchases over to your computer's iTunes library and take a backup (either to iTunes or to the cloud) ? If you took a backup then you should be able to restore to that. If you didn't copy your purchases over then what you can redownload for free will show in the Purchased tabs in the iTunes, App Store and iBooks apps on your phone, and the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes.
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HELP.
tried to update to ios 6.1 and it crashed my phone, plugged it into itunes like it told me to and it said i needed to restore it, so tried and it failed and it just keeps failing. its an iphone 4. what do i do?!it just says restore failed error 3194 but i can't find anything useful on google or anything i can understand, i don't get technology at all.
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My phone randomly shut off. When I turned it back on it said it needed to restore, to plug it into itunes. When I did, and tried to restore it, it failed with a code 21. I have followed all the instructions, it still isn't working. I've uninstalled and reinstalled all that the steps told me to, I've updated everything in my computer. I don't know what else to do. My phone will just show the apple sign and the itunes plug in sign.
Hey Carolefromthelou,
The following link will provide steps on how to best remove all traces of iTunes from your PC and then reinstall it:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Welcome to Apple Support Communities!
Best,
Delgadoh -
iphone 3gs- updated to the ios 5.0.1... since then i plugged it into itunes, an now my phone restarts itself every 3-4 minutes!!! it so annoying! its useless, i cant do anything with it. restored it 4 times and its still doing it!!! please help!!!
i contacted o2 and they said id have to pay to get it fixed after sending it away for ten days if their was a fault, when im still under warranty!! contacted apple who will get back to me!I am assuming you updated to version 5.1.1, not 5.0.1 since no legitimate version of 5.0.1 is available.
Where is this iPhone from and what means did you use to unlock it? -
I just got a new phone today the iphone 5c and i plugged it into itunes. i wanted to get all of my data from my iphone 4s but when i synced my phone all of my iphone 3 data was on my new phone how do i get my iphone 4 data on my new phone?
Did you choose the wrong back up? There should be a drop box when you go to "Restore from Back up" in iTunes and your iPhone is plugged in, on the Summary page. Choose the correct back up. If you can't find one, and you still have your device, back up your iPhone 4 again and then choose that back up. Or check for an old iCloud back up if you have one.
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