TS3406 My iphone 6 loses audio to/from the caller randomly. It is working fine then drops audio both ways. Also sometimes when I make a call, it goes through, but no audio to/from. Rebooting corrects. Help?

iPhone 6. When making a call, I have no audio in/out of the phone, but the other phone rings and connects. It happens randomly. I have also lost audio in/out in the middle of a phone call as well. Rebooting resolves the problem until it happens again.
is this a software issue or does my hardware have an issue? Currently running iOS 8.1.1, but it has happened since the phone was new with 8.0...

Well, I think I figured it out... at least I've stopped it from happening...
I have a third party bluetooth receiver that I use occasionally in my car that is hooked up to the stereo's AUX port. One time, when my phone cut out in the middle of a call, I looked down and the phone call had been switched to playing through that bluetooth device. I told the phone to forget the device, and it hasn't happened since. (About 3 weeks)
What is odd is that this would happen when I was 500 feet away from my car at my office and couldn't have sensed the bluetooth signal. (Also the car had been off for hours).
It doesn't happen with my phone still acknowledging the handsfree bluetooth in my car, but I seem to have solved my inability to speak or hear... I just need to forget the bluetooth adapter every time I stop using it.

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I am unable to open any app on my iphone. While i'm trying to open an app, it just shakes the screen and it does not get open and remains in the same page. It worked fine until I charged the phone in my laptop. Please can anyone help me to recover it?

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This is covered in the basics section.
A restore loses nothing.
A restore does. If you are using the iphone as designed, then everything should be on your computer.

FaceTime was working fine then stopped. Wants me to sign in but fails to activate. I rebooted my IPad but that didn't help.

FaceTime was working fine then stopped. Wants me to sign in but fails to activate. I rebooted my IPad but that didn't help.

Hi jrthomus,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with Facetime on your iPad:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Your iPhone telephone number is linked to your Apple ID when you sign in to FaceTime or iMessage. This allows you to use your iPhone number with FaceTime and iMessage on other iOS devices.
This feature isn't available on iPod touch (3rd generation) and iPad (1st generation).
This feature is available with OS X Mountain Lion v10.8.2 or later.
You can sign in to your Apple ID on an iPhone by tapping Settings > FaceTimeand Settings > Messages > Send & Receive.On iOS devices, find out which addresses are enabled with FaceTime and iMessage by tapping:
Settings > Messages > Send & Receive > You can be reached by iMessage at:
Settings > FaceTime > You can be reached by FaceTime at:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iPhone automatically registers your phone number for use with FaceTime and iMessage during activation.
To use FaceTime with your Apple ID, navigate to Settings > FaceTime and tap "Use your Apple ID for FaceTime."
To use iMessage with your Apple ID, navigate to Settings > Messages > Receive At and tap "Use your Apple ID for iMessage."
When you enable FaceTime or iMessage with an iPad or iPod touch, you will need to enter a valid Apple ID and password. Other users will be able to contact you on FaceTime and iMessage using this email address.
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
I hope this information helps ....
- Judy

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FaceTime is free to use. You will not be charged for using FaceTime.

Is there a way to view earlier messages in a thread without going through each day? Also, can you make a photo album from the same text thread without going back to the beginning?

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Turn Settings > General > Accessibility > Zoom to ON.

My iphone 3g is not charging and the middle button has stoped working please help. My phone has no power now

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For a broken home button you can find your options here http://www.apple.com/support/service/

When I enter my password to start my atv it tells me, that "there was a problem connecting to the network." My Ipad works fine but not my new atv. I have reset my password multiple times with no help. I have also rebooted my wireless server.take it bac

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Where is everyone???? Does anyone have an answer???
Allik1

The Elements 12 Mac disk works fin - I also have a Dell, and the Windows disk will not run at all, sounds like it's grinding, and is almost impossible to remove from the hard drive. I cannot find any place to tell me who to CALL to ask for a replacement!

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Hi Samcat,
You can use a download instead of the disk as an alternative: Adobe - Download free trial version Adobe Photoshop Elements 12 | Adobe you can license with your serial
Please test the disk in another windows machine to check if it's caused by the drive or the disk. If you tested with 2 drives please start a support case, i assume Adobe will only provide downloads at this point. They are the same as the trials. If you still need a disk you can burn the trial to a disk as a backup disk. Good luck!

PDF files not being displayed correctly, instead I get a blank screen with some sort of small pinned icon in the centre. It was working fine until today HELP!

PDF files not being displayed correctly, instead I get a blank screen with some sort of small pinned icon in the centre. It was working fine until today HELP!

What is your operating system? Reader version? Are these local or online PDFs? If online, in what browser?
Can you post a screenshot: https://forums.adobe.com/thread/1070933

I installed Aperture from the App Store, it was working ok, then suf=ddenly it wont load, I get the "Aperture encountered problem" message, have updated all OSX and Aperture but I still cant get it to work, any ideas ?

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My sound won't work on my ipod 5. I plugged the speakers in and it works fine. When the headphones aren't plugged in and I turn the volume up it says that they are plugged in. Please help !

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- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. (this was already sugested) There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Check also Settings > General > Accessibility > Hearing. Make sure that the sound balance is not set all the way to "R".
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit

Why does it say "The configuration data for this product is corrupt. Contact your support personnel." when trying to install itunes64installer on my b4 bit windows 7 acer pc? Any help would be much appreciated...

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(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
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You can re-partition and restore your backups. If you didn't make backups first (you were warned that it might damage things and to make sure you had a good backup) then you will need to repartition everything and reinstall from scratch...

My iphone 5 for some reason can receive calls, send & receive texts but can not call out

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I am not sure if this issue is going to help you but lets give it a try.
I know that where im from, which is the Netherlands, I am not able to sent e-mails from my iPhone or any other mobile device by using 3G or a random WIFI acces point. The provider only allowes you to sent e-mails when you are connected to a network of there own. Which means if you have provider "101" and your email settings are set up for this provider in your iPhone but your using the network of a friend of yours which is provider "202" you cannot sent emails from his network. Though you can receive them you may not sent.
As I said, I am not aware if this issue is the same for you totaly depents on the country and provider your using.

I have an iphone 5s and my phone was working perfectly fine then it turn into a blue screen and after that i tried to restore it but when i do the phone does half of the steps and then it turns into a blue screen and it doesnt work again what can i do?

i have an iphone 5s and my phone was working perfectly fine then it turn into a blue screen and after that i tried to restore it but when i do the phone does half of the steps and then it turns into a blue screen and it doesnt work again what can i do?

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Malvinfromny wrote:
... i tried to restore it but when i do the phone does half of the steps and then it turns into a blue screen and it doesnt work again what can i do?
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...

TS3406 My iphone 6 loses audio to/from the caller randomly. It is working fine then drops audio both ways. Also sometimes when I make a call, it goes through, but no audio to/from. Rebooting corrects. Help?

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