TS3623 Apple TV will not play rented movies. Says it is being played on another device, which it is not. Downloaded movie via iTunes on my iMac.
Apple TV will not play rented movies. Says it is being played on another device, which it is not. Downloaded movie via iTunes on my iMac.
I've tried restoring the TV, updating my iTunes - nothing is working. It is definitely not playing on my computer.
Sign in to your iTunes account settings on the computer (click on the AppleID top right if you're actually signed in).
In your purchase list find the purchase and use the 'Report a problem' link to tell the store.
Assume you've not moved the rental to another device where it resides but is not being played.
Similar Messages
-
After the update to the Apple TV, it will not work - It puts up a symbol to connect to the Icloud - which I do not have the cable for or know what it means or why -
Message to users is, do not update if it works. This product apparently was not tested very wellIf your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Source list, and then click Restore.
If when you choose restore you get a message that the device cannot be found, download the file below
Apple TV Software Restore 5.1.1 (2nd generation)
Apple TV Software Restore 5.1.1 (3rd generation)
Then hold down the option key while choosing restore and select the downloaded file when prompted. -
I have an old generation Apple TV 160GB when trying to rent I get a message that I have to authorize my account information on my computer via iTunes...There is no problem with my account info how is this done?
stf10 wrote:
... trying to move my I tunes to my ny PC. ...
From where are you trying to move your iTunes... -
Can you access paid for apps/movies from iTunes on another device if you have not synced? I purchased movies on my new iPad, but need to delete some off as have no space left. I have not synced the movies I have purchased on my iPad to any other devices as yet and want to know if I can retrieve the movies from iTunes later if I removed them now without syncing first? I do not want to forfeit my purchases.. Please help!
Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
Try deleting the problematic book (electing to remove original file if/when prompted) and then re-downloading the file from the iBook store.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option at the bottom of the screen after you tap the store button in the top corner of the iBook app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
You can re-download content purchased from the app store using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the app store using the purchased option which is revealed by tapping the updates option at the bottom of the screen of the App store app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
Using the content aware move tool, I want to move an item from one image to another image but it does not seem to work. I think I need two layers on one document so how do I do this
Good day!
A simple Paste does not work for you?
It should place the clipboard content as a new Layer which you can then move around.
If there is any chance that the elements need to be scaled, rotated etc. I would prefer to place them as Smart Objects (File > Place …) and do the masking that is specific to the images themselves in those.
Regards,
Pfaffenbichler -
Why am I having a problem Receiving email on multiple Apple devices My brand-new iPad informs me that my email is used by another device which is my iPhone 4S This is an intermittent problem and does not always happen
Hello Cyko69
If you are seeing a Mailbox Locked alert, the following article will explain what is going on. Typically with certain type of emails, it is meant to be accessed one at a time. The article will give some suggestions on how to resolve the issue.
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I purchased a book on one macbook in my itunes account. I tried to open it on another account while logging into itunes account. The book does not appear.
I have tried updating purchases, the bottom at the bottom-update purchases from another device. Still does not appear.If it's an audiobook then you will need to copy it over from the first computer to the second computer - audiobooks are currently one-time only downloads, so they won't appear under the Purchased link for re-downloading. If you copied it onto a device from the first computer then you should be able to copy it off that device to the second computer's iTunes via File > Transfer Purchases. If it's not on a device and both computers are on the same wifi network then you should be able to copy it over via home sharing (there are instructions on this page), or you can copy it to, for example, a flash drive (you can find it's location on the first computer by control-clicking it in your iTunes library and selecting 'Show In Finder') and then add it to the second computer's iTunes (File > Add To Library).
If it's an ibook then you should be able to re-download it from the store : re-downloading. -
My iPhone's(iOS7.0) Bluetooth connection doesn't work. It turns on but it doesn't Find another device and it's not found by other devices as well. What is the solution?
Supported bluetooth profiles http://support.apple.com/kb/ht3647
-
On my iPod touch why does it only allow one earphone to play? I've plugged the ear phone kno another device and they worked perfectly fine what is wrong with my iPod
- Try inserting and removing the headphone plug a dozen or so times.
- Next try a reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod
If you still have the problem that indicates a hardware problem, like a bad headphone jack. -
How can I stop i-Tunes from downloading songs on my device which I did not order and which I then have to delete because I do not want it?
Does swiping/dragging across the tracks from right-to-left (or possibly left-to-right depending upon the iOS version) in the Downloads tab in the iTunes store app stop them downloading ?
If it's the U2 album Songs of Innocence then : http://itunes.com/soi-remove
If it's a different album/tracks and you didn't buy them, and nobody else has access to your account and/or devices and bought them, then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
My iPad is not charging even after rebooting and checking the charger on another device.
My iPad is not charging even after rebooting and checking the charger on another device.
So your charger works on another device just not on your ipad?
if so, make an appointment at your local apple store and have them check it out. -
Iphone says it is already synced with another library, but it's not
My iphone says it is already synced with another library, but it's not.
I have the exact situation and it is frustrating me. All I want is my original iTunes Library back!
I have not synced to another computer what so ever. Does anyone know how to set my iTunes library to my original? I don't want to erase everything and start from new.
Please let me know! -
I am unable to use my external CD player. I have a fairly new mac mini 10.8. I am told that the player is being used by another application, but it's not true. I've forced everything to quit and restarted. I've even unplugged the unit and let it rest. I've turned off and unplugged the mac too. I cannot make a CD. Why?
I misread your message. I thought it said I did not have burn support with the Samsung hardware.
When the CD goes in it says You inserted a bland CD. choose an action from the popup menu or click ignore
open finder
open itunes
open disk utility
make this action the default
eject ignore ok
However, when I am making CDs. I am in itunes. That is where my recordings areI haven't tried to do it from this vantage point.
I don't know how to make a screen shot on a mac.
I go to my playlist and click on the little gear icon at the bottom left and I leave things as they are - preferred speed - maximum. I leave it on audio CD - and then I select BURN.
When I tried this the other day, I could not get it to burn, no matter how hard I tried - everything I could think of, using a different CD, force quitting everything I was not using, restarting the computer, unplugging the CD hardware and plugging it back in after a little while, nothing worked. I got that message that said my player was being used by another application every time I tried to make the CD. This took over an hour. I don't know of another way to make a CD on the mac; I was not using another program or application. Now it seems to be working fine. I am burning another copy of something I gave away.
I wish I knew what caused this. It was a real problem Saturday morning. -
I have a "firmware file not compatable" message whilst trying to update my iPhone4 from Sofftware Version 5.1 to 5.1.1 via iTunes. I have tried about 3 times and keep getting the same message. Any ideas/suggestions?
Since posting the above - I have now tried downloading the update on my iPhone rather than via iTunes, and its just worked and installed and seems fine! Was a lot quicker as well than the download time via iTunes
-
TS3623 Apple TV3 will not stream movies
My Apple TV3 will not stream movies and it takes a very long time for music to stream from my MacBook. I readjusted the resolution settings and it was the same thing. It gives me an "error occurred loading this content; try again later" message after spending several minutes of buffering after I try to play movies.
I have high speed 15 mbps Mediacom internet, which has never had any issues. I called Mediacom and they said my connectivity was excellent. I have reset my router/modem/AppleTV to no avail. My homesharing is on and I have followed all other recommendations I could find on Apple forums concerning this same issue.
I am going to return this product for a Roku if I am not offerred a solution on the matter.
Apple, I hope you realize this is not an isolated incident.Annethrax wrote:
My Apple TV3 will not stream movies
From where? Internet or local iTunes library?
Annethrax wrote:
I have high speed 15 mbps Mediacom internet, which has never had any issues. I called Mediacom and they said my connectivity was excellent. I have reset my router/modem/AppleTV to no avail.
Good.
Annethrax wrote:
I am going to return this product for a Roku if I am not offerred a solution on the matter.
Apple, I hope you realize this is not an isolated incident.
I appreciate your frustration, but remember we are fellow users here, and you are not talkingto Apple support directly.
If you are connected via wifi try using ethernet if you can to rule out a wifi issue.
My AppleTVs are very stable with internet or LAN streaming 99% of the time, but since yesterday they have all behaved oddly - weird!
AC
Maybe you are looking for
-
in the previous Mozilla version i used to leave some web sites opened and when i start working again my Mozilla showed the web pages i was working with in that occasion, i have looked in the options menu but there is no way, perhaps it was an add-on
-
Hi I am getting following error while uploading master data. Master data (dealt by table level) has errors Detected duplicate member ID 'Agrippal' Dimension member DNA/PLG Prime + GP14 is an invalid member ID Dimension member DTaP/alum vaccine (p is
-
Rights managment off line permit question
I set a policy to allow off line for 2 days as well as an off line permit for a group with in the policy. Then I opened it and checked the policy, and found it set correctly. When I tried to open it again off line it gave me a message that the comput
-
Help needed setting up a presentation
Hello everyone. This is not a technical question, I have been asked by my organization to set up and give a presentation/workshop as a kind of introduction of SAP Portal to several of my colleagues. I've been reading a lot of material, but I'm having
-
Will FCE be compatible with mountain lion
Please don't said I have to buy FCP app..