TS3694 I cant update and restore my i phone to tunes unknown error 1015 comes up and my phone is frozen , any advice , thank you.

Unable to update and restore my iphone to itunes, unknown error 1015 pops up and my iphone has frozen and unable to reset.

https://discussions.apple.com/message/15021399#15021399

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Please fix my apple account. I cant update and download from app store. I wrote you before but there is no answer. For example one message box i got says: Your Apple ID has been disabled. But the itunes guy says, he cant help me. Who can?

please fix my apple account. I cant update and download from app store. I wrote you before but there is no answer.
For example one message box i got says: Your Apple ID has been disabled.
But the itunes guy says, he cant help me. Who can? I can use my apple acounts, why?

Try here first > Apple ID: "This Apple ID has been disabled for security reasons" alert appears
If you can't resolve the issue on your own, call Apple or schedule a call > Apple - Support - Solutions
Keep in mind, this is a user to user forum. You are not communicating directly with Apple here. No one here can fix your Apple iD.

TS3694 hi please help me my iphone was stuck at the unknown error 1015 please teach me how to install my current iphone firmware and gave me the link that i need to download thank you

my iphone 3g stuck in the unknonw error 1015 pleasse help me to get back my current firmware and my iphone has stop using since 4 day so please help me \
thanks you all

you have a jailbroken phone, we can't help you here, try the jailbreak websites.

HT3743 hi i wanna restore my iphone3g but some error 1015 comes out,what will i do,pls help me.thanks!!!

hi,i wanna restore my iphone3g but some error 1015 occured,what will i do,pls help me...thank u!

Per Terms of Service to which you agreed when you joined
this forum, discussion of jailbroken iPhones is prohibited.
Google may provide some assistance, but it is just as likely
that the jailbreak has permanently damaged your iPhone.

TS3694 Unknown error 1015

Hi! I'm trying to restore an iphone 3g but an unknown error 1015 keeps appearing, what does this mean? Or how can I overvome it?

It means you likely hacked/jailbroke your iPhone and now it's a brick.
See this similar discussion:
TS3694 Re: hi, i tried to do a software update on my iphone 3gs and it comes up with an unknown error code 1015, any ideas?

When i try to restore my ipad min it says unknowna error 14 and i cant restore it

When i try to restore my ipad min it says unknowna error 14 and i cant restore it

Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
 Cheers, Tom

Our iphones will not connect to itunes so we cant update and sync. Anyone have suggestions. It looks like Itunes dosent recognize our devices all of a sudden.

Our IPhones will not conncect to itunes so we cant update and sync phones. Does anyone have suggestions. Its like itunes doesnt recognize our devices.

Choose your computer platform below:
iOS: Device not recognized in iTunes for Windows
iOS: Device not recognized in iTunes for Mac OS X

I have been given an Apple 3G which is in jailbreak. After restoring and updating my phone will not accept any updates or restoration. Unknown error 1015. Please help!

I have been given an Apple 3G which is in jailbreak. After restoring and updating my phone to get rid of jailbreak the iphone will not accept any updates or restoration. Unknown error 1015. Please help! I am new to all this and want to start using the phone legitimately.

I believe from the situation you describe your iPhone 3g has the iPAD baseband 6.15.00 which is interfering with iTunes. Remember Apple does not allow downgrade of software typically. The current 3g firmware 4.2.1 has a baseband 5.15.04 which is lower than, what I believe your baseband is of 6.15.00. So to install the current 3g firmware 4.2.1 would actually be a baseband downgrade, which iTunes will not allow. So to fix your iPhone you will have to search the Web like diesel vdub said. There are no parts to buy and your iPhone will work again I promise.

TS3694 What happens when the iPhone needs an activation and it doesn't respond? Then it asks me to restore it but due to an unknown error (-1) the iPhone can't be restored.

What happens when the iPhone needs an activation and it doesn't respond? Then it asks me to restore it but due to an unknown error (-1) the iPhone can't be restored.

Thank you for your response. However, I have done that plenty of times and each time I try to restore my phone, it extracts the software and then when it says restoring with the loading bar, an error message comes up saying an unknown error has occurred.

I need to know how to fix my Iphone 3g. I cant update it in my itunes as my computer wont get an internet connection anymore, but when i use any other computer i get "error message 1015". HELP ME!!

So, my Iphone 3G randomly stopped working on me tonight when I tried to log out of facebook. I went to update it on my computer, but it says it needs an internet connection to restore...and my computer doesn't connect to the internet anymore. I went to restore it on my roommates iMac, but as it was just about finished I got error message 1015. Please help me! I really don't have money for a new phone right now!!
Thank you!

Hi Clowg,
Sorry to hear that you are having trouble. Unfortunately, I don't believe the folks here on this forum will be able to help you with your issue. Have you tried posting on the Flash Player forum?
http://forums.adobe.com/community/webplayers/flash_player
Regards,
Fang

I cant update my iphone4 to IOS6 because of a backup error, -43.

Hmm... not quite sure what else I need to say. Just to re-state my question: I cant update my iphone4 to IOS6 because of a backup error, -43.

Hi, and welcome to the community!
So was this Spotify account originally created with facebook and not created with Spotify then linked to facebook? It sounds like it if you login with an email.
Can you log in on the Spotify web player?
Anthony

TS3694 hello . i keep trying to restore my iphone 3G but a error keeps poping up . its called "unknown error 1015" can anyone help??

i keep trying to restore my iphone 3G but a error keeps poping up . its called "unknown error 1015" can anyone help?? i just got the iphone.

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you can find this on the right side of this page, many people have had this problem and there is no reason to repost this becuase you can find an answer by just searching for it.

I want to cancel my MasterCard from my account in my iPhone app-store because i can't update and donelowd the application please help me thanks

I cant update and donelowd the application

Hey Dream44444,
Thanks for using Apple Support Communities.
You can change your payment information from the Account Information page on your iPhone
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Have a nice day,
Mario

I updated to 3.6.15 and every time I open Firefox the Thank You for upgrading window pops up along with my normal homepage. How do I get rid of that?

I updated to 3.6.15 and every time I open Firefox the Thank You for upgrading window pops up along with my normal homepage. How do I get rid of that?

This link shows how to do that - https://support.mozilla.com/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox

Cant sync my iphone contacts with yahoo, it says "unknown error (4)" and tells me to come back later, been doing it for months. Any ideas on how to kill it?

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Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David

TS3694 I cant update and restore my i phone to tunes unknown error 1015 comes up and my phone is frozen , any advice , thank you.

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