TS3694 I went to my phone network at the end of my contract to unlock my iphone 3G so it could take another network sim, they instead of unlocking it sent me to a third party who has unlocked it but also 'jail broken' it. Error code 1015 when trying to re

Help with Error Code 1015 during restoring iphone 3G?

Sorry, but we cannot help you with jailbroken iPhones in this forum. You will probably need to go back to this "third party" who jailbroke your iPhone and ask for assistance.
Note that even if you can get the iPhone restored, that will almost certainly remove the unlock. Only if an iPhone is offically unlocked by the cell carrier can you restore or upgrade the operating system and have the iPhone remain unlocked.
Regards.

Similar Messages

  • TS3694 keep geting error code 1015 when trying to update my iphone 3gs any tips to sort it out

    keep geting error code 1015 when trying to update my iphone 3gs any tips to sort it out

    https://discussions.apple.com/message/19425288#19425288
    https://discussions.apple.com/message/18882000#18882000
    https://discussions.apple.com/message/18526759#18526759
    http://support.apple.com/kb/TS3694?viewlocale=en_US
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go toSettings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    There is not much you can do, sorry 

  • HT201210 I have error code -43 when trying to upgrade iPhone 3GS running v4.3 to version 5 or above. This error occurs whilst trying to back up phone during upgrade process. 2GB of free memory on phone. Can anyone help?

    I have error code -43 when trying to upgrade iPhone 3GS running v4.3 to version 5 or above. This error occurs whilst trying to back up phone during upgrade process. 2GB of free memory on phone. Can anyone help?

    Well I spoke too soon.
    The update was successful, but now I cannot connect to the 3GS data network.
    Cannot get email and cannot open a page in Safari.
    +"Safari could not open the page because the server stopped responding."+
    +"Cannot Get Mail+
    +THe mail server is not responding. Verify that you have entered the correct account info in Mail settings."+
    Email and internet work fine on WiFi.........no data using 3GS network.
    Looks like I will have to revert back to old OS.

  • TS3694 error code 3194 when trying to restore my ipad?

    error code 3194 when trying to restore my ipad?

    Hey bfcjamie,
    Thanks for the question. Error 3194 usually occurs when iTunes is unable to communicate with the update-and-restore server. The following articles may help to resolve your issue:
    iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
    http://support.apple.com/kb/TS4451
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    1. Install the latest version of iTunes.
    2. Check security software and ensure that communication to gs.apple.com is allowed. Follow these steps for assistance with security software.
    3. Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow the advanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
    4. Try to restore from another known-good computer and network.
    5. If the errors persist on another computer, the device may need service.
    Thanks,
    Matt M.

  • HT1918 why do I keep getting error code 5002 when trying to make a purchase? Has been almost a week now!

      Why do I keep getting Error Code 5002 when trying to make a purchase from the Itunes store? I am using Vista Home edition> havent had any problems before. This has been going on for a week.

    This alert is often the result of an issue with verifying your billing.
    Quit iTunes.
    Open iTunes.
    Test the issue.
    If it persists, sign in to store.apple.com using your iTunes account
    Click on Change account information
    Modify or remove your credit card information.
    Click Continue.
    Test the issue.

  • How do you resolve error code 36 when trying to restore an iPad that has been reset to original settings?

    How do you resolve error code 36 when trying to restore an iPad that has been reset to original settings?

    MB-
    As far as I can tell, Error Code 36 is an "I/O Error".  It may mean you have a bad USB cable between the iPad and your computer, or the cable was not plugged in firmly.
    See if this helps with your Restore:  <iOS:  Unable to Update or Restore>.
    Fred

  • TS3694 I keep getting error code 3014 when trying to update my iphone to iOS6

    Anyone have any idea why this is happening? It also happens with my ipad.

    Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
    Test restoring while connected to a known-good network.

  • TS3694 what is the error code 2003 when trying to restore an ipod touch

    Im trying to restore a first generation ipod touch and it keeps coming up error code 2003.  Ineed help to figure out to get the corrected.

    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
    http://support.apple.com/kb/TS3694#error2001

  • I have a factory unlocked iphone 4 that is jailbroken and i want to restore it but it gives me an error code 21 when it is on and an error code 1602 when in DFU mode. is there any way around this???

    i just baught my first iphone and it is a jalbroken and factory unlocked version of an iphone 4 running ios 6.0.1. I dont like the fact that this phone might potentially be illegal with the "jailbreak" so ive been trying to restore it back to the factory unlocked settings, but every time i do i get error codes. when it the phone is running normally i get an error code 21 and when i try to run it in recovery or DFU mode i get either a 1601, 1602 or 1604 error code. please help!
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    Gateway NV78
    iTunes 11.0.1.12
    QuickTime not available
    FairPlay 2.2.32
    Apple Application Support 2.3.2
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.0.1.3
    Apple Mobile Device Driver 1.63.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 001ABCD80B980CB0
    Current user is not an administrator.
    The current local date and time is 2013-01-03 12:06:39.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
    Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:    {3684E32D-4846-436A-B1F8-95238FCB0EFA}
    Description:    Broadcom NetLink (TM) Gigabit Ethernet
    IP Address:    192.168.1.37
    Subnet Mask:    255.255.255.0
    Default Gateway:    192.168.1.1
    DHCP Enabled:    Yes
    DHCP Server:    192.168.1.1
    Lease Obtained:    Thu Jan 03 11:10:09 2013
    Lease Expires:    Fri Jan 04 11:10:09 2013
    DNS Servers:    192.168.1.1
    Adapter Name:    {00BC4D36-12D6-4016-8BC0-DB5C01069066}
    Description:    Intel(R) WiFi Link 5100 AGN
    IP Address:    0.0.0.0
    Subnet Mask:    0.0.0.0
    Default Gateway:    0.0.0.0
    DHCP Enabled:    Yes
    DHCP Server:   
    Lease Obtained:    Wed Dec 31 16:00:00 1969
    Lease Expires:    Wed Dec 31 16:00:00 1969
    DNS Servers:   
    Active Connection:    LAN Connection
    Connected:    Yes
    Online:        Yes
    Using Modem:    No
    Using LAN:    Yes
    Using Proxy:    No
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2013-01-03 11:50:45.
    **** Device Connectivity Tests ****
    iPodService 11.0.1.12 (x64) is currently running.
    iTunesHelper is currently not running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) ICH9 Family USB Universal Host Controller - 2934.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2935.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2936.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2937.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2938.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2939.  Device is working properly.
    Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A.  Device is working properly.
    Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Connected Device Information:
    Sox’s iPhone, iPhone 4 (GSM) running firmware version 6.0.1
    Serial Number:    8003494TA4T
    **** Device Sync Tests ****
    Sync tests completed successfully.

    SadisticIron wrote:
    i just baught my first iphone and it is a jalbroken
    Buzz! Thank you for playing!
    Discussing jailbroken devices is forbidden here by the Terms of Service.
    You can not get help here.

  • TS3694 I got error message 1015 when trying to restore settings on iphone 3g any suggestions?

    Can Anybody help me here?  I tried to update the operating system, via Itunes,  on my (second hand) iphone 3G and an error message came up.  I then tried to restore but to no avail.  I got another error message (1015).  I am now unable to use the phone at all.  Any suggestions would be greatly appreciated.

    I did search to try and find a solution.  As yet no luck.  Someone a little more technically minded might be more successful.  However, I haven't given up.

  • Error code 6600 when trying to access shared network drive

    Hi everybody
    When trying to "enter" a shared NAS network drive, which appears on my Macbook, I just get error code -6600. What is wrong, do you know what I can do to resolve this???
    I have previously managed to do this operation but now it just does not work. Any ideas are greatly appreciated!
    Thanks
    //Mike

    After some research I found the following tip to be working:
    https://discussions.apple.com/message/25038447#25038447
    So I changed my IPv4 as well as IPv6 DNS-Servers under Windows Network Preferences and everything worked again.
    HTH
    Christian

  • HT201210 i am getting an error code 2003 when trying to restore my phone

    i need to restore my phone was given to me as a gift.  it is a use phone.

    http://lmgtfy.com/?q=iPhone+error+code+2003

  • TS3694 i keep getting unknown error code 1, when trying to restore my i phone 4s. it has just been fixed by the insurance firm

    help

    https://discussions.apple.com/message/23298645#23298645
    more
    https://www.google.dk/search?q=iphone+restore+error+1&oq=iphone+restore+error+1& aqs=chrome..69i57j0l5.6429j0j7&sourceid=chrome&espv=210&es_sm=93&ie=UTF-8

  • Error code 1003 when trying to watch a movie that has been purchased?

    I just purchased a movie from iTunes but when I try to play or download the movie I get an error stating "Unable to check for available downloads. An unknown error occurred (1003)."  Any suggestions?

    MB-
    As far as I can tell, Error Code 36 is an "I/O Error".  It may mean you have a bad USB cable between the iPad and your computer, or the cable was not plugged in firmly.
    See if this helps with your Restore:  <iOS:  Unable to Update or Restore>.
    Fred

  • TS3694 error code -25170 when trying to sync nano and ipod to itunes

    cannot sync nano or ipod with itunes,,,keep getting error code -25170 cannot sync...any ideas

    Have you tried rebooting the Mac?
    Is there any other information given in the err0r message besides the number -25170?
    I could not find any information via Google for the error number.

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