TS3899 Can't send or receive email on iPhone 5 nor my iPad 2?  Tried hard resetting, deleting account then adding again-- no luck!  Please help!!

CAn someone please tell me how to fix my email problem-- all of a sudden I can't receive or send email-- it's an Apple problem-- cause I can get online-- tried the hard reset and deleting account and adding again-- no luck
thanks
mary

you still didn't answer the question.... unless you mean to say that you have an AT&T e-mail account. (e.g. @att.net)
If that's what you mean, they use Yahoo for e-mail services. Yahoo's mail servers are notoriously bad. This comes up here at least several times a week. The problem is on the Yahoo end. Trust me, the AT&T rep you spoke to doesn't know what they are talking about. Removing and re-adding the account increases the odds that you will actually hit a working server, but it's not guaranteed to do so.
Set up a gmail account or iCloud account and consider switching.

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