TS3899 I was on ios 6.1. and i received a email from Microsoft outlook saying "Your phone won't be able to synchronize with the server via Exchange ActiveSync because of an access policy defined on the server."

However i have now updated to the latest ios 7.0.2, and i am still unable to synchronize with the server via Exchange ActiveSync.
Please advice.

i did, and the tech cust. service rep. told me to contact Apple

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I was using ios 5.1 and i created an id from india, nw am in qatar n i updated to ios 6.0.1 nw i cant able to purchase from the store.when i tried to do it says " your account is not valid in the qatari store. you must switch to the indian store before

I was using ios 5.1 and i created an id from india, nw am in qatar n i updated to ios 6.0.1 nw i cant able to purchase from the store.when i tried to do it says " your account is not valid in the qatari store. you must switch to the indian store before purchasing" please help me with this issue.. hw i can switch to indian store..?

How to Change Your App Store Account Location | eHow.com

Have received an email from apple to say my ID has been used to download an emoticon package for £15.99 - it was not me. is there a way to find out which device it is? and to get my money back? ta

have received an email from apple to say my ID has been used to download an emoticon package for £15.99 - it was not me. is there a way to find out which device it is? and to get my money back? ta

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.
[email protected]
The link below has information to help identify fraudulent emails.
http://support.apple.com/kb/HT4933

I updated to FoxFire 7 today and then read an email from my school, they said do not update to 7 - it interfears with class email, how do I un-update, please.

I updated to FoxFire 7 today and then read an email from my school, they said do not update to 7 - it interfears with class email, how do I un-update, please.

See https://support.mozilla.com/en-US/kb/Installing%20a%20previous%20version%20of%20Firefox

I can't change default email from microsoft outlook to aol - have followed the directions to the t

i am using a different computer...my old one would always go right to aol when i wanted to send a link - this one goes to outlook and i can't seem to get it changed no matter what i do.

Login to your webmail (http://yourwebmailaddress) and if you don't know it ask your IT department for it, this is different from loging into outlook, then go to options(upright corener) and click on Mobile Devices, select the device you see there and delete, wait a couplke of minutes then try setting up the E-mail on your phone, if that does not work then ask your IT to make sure you webmail account is not locked since this is how it get sync'd up with your iPhone.

TS3899 after updating to iOS 6 I can't open any email from safari?

Updated to ios 6 last night but now I can't check email on safari. It says I've timed out. But it says that no matter which email account I'm trying to use. Thanks

Well, I would still try it out on another network to perhaps isolate the issue to your own home Wi-Fi network. It nothing else, head to Settings -> Safari and clear out the cache, history, and cookies. Then reset your device by pressing and holding both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
Once you are connected to Wi-Fi again, try logging into those email accounts.
B-rock

When receiving an appointment from Microsoft outlook And since upgrading to ios7 I cannot open the appointment and Add it into the iphone calendar?

Since upgrading to ios7 I can no longer accept email appointments from outlook, open them and then add the appointment into my iphone calendar!

Try a reset. Press & hold the Power and Home buttons simultaneously, ignoring the red power off slider, until the Apple logo appears. Then release both buttons. This should not affect any content on the iPad, it is similar to rebooting your computer.

When I receive meeting invitations from Microsoft Outlook contacts, none of the meeting information comes through. How can I change this to receive the info?

The email itself comes through fine, but it's stripped of the meeting info.

Hate to ask the obvious, but do you have Lightning installed and a calendar [http://forums.mozillazine.org/viewtopic.php?p=13030631&sid=21fb61cce4ca855b88fd460481f1fb40#p13030631 properly set up]?
If you send yourself a test invitation, does the ics attachment appear in the message with the Accept and Decline buttons?

I've received a gmail email from Microsoft account team saying We detected something unusual about a recent sign-in to the Microsoft account ******* To help keep you safe, we required an extra security challenge. I then asks to follow link and sign in

Please help because since I've received an email from Microsoft warning they have detected suspicious activity on our Microsoft email account (wasn't even aware my gmail account had anything to do with Microsoft) I have been receiving other odd emails which consist of one or two huge lines of text in bright blue, usually to do with debt or one the Grand National and betting. These emails do no appear to be addressed to me but I'm still receiving them. I have put them all into the Junk Folder (by the way is that the same as reporting them as spam on and iPhone or iPad?)
I'm still concerned about this Microsoft email though. It advises that we need to give some extra security information for them to be able to protect us in future (which initially looked to me as if it may be a phishing email). If I follow the link it takes me to a page that looks fairly official and could well be Microsoft, I then asks me to sign in using username and password.
To be honest Im not sure I even have a Microsoft username or password and I'm concerned even if I did know it, whether I should be filling in that information or not? Also what's likely to happen once I've signed in? I'm concerned that once I had entered their site they would just be phishing for more information?
Just in case there is any relevance around about the time of receiving this email I and performed two fairly unusual actions.
1. I contacted an American company to ask if they would sell something to the UK.
2. I started using Keychain on my iPhone and iPad and signed in to all the shops and sites I use with my usual password and changed them all the keychain suggested passwords.
Typical trying to make myself safer and yet I'm now concerned I could be in danger.
Please can someone advise me on what I should do about this email, i,e, is it a phishing mail and should I Junk it or should I answer it and try and sign in and if I should answer it how do I know what my Microsoft sign in and password is?
Also can someone tell me how I report spam on my iPhone and iPad in a gmail account?
Sorry I've rattled on so much and I'm asking so many questions but they are all connected.

Shelady wrote:
... (wasn't even aware my gmail account had anything to do with Microsoft) ...
It doesn't. Gmail is owned by Google.
Shelady wrote:
Also can someone tell me how I report spam on my iPhone and iPad in a gmail account?
Report it to Google:

I was having ios 4.3 and decided to upgrade to ios 5 and in doing so I lost all my apps despite I restored from my earlier back up. The itunes I've backed up is different from the itunes I have used to upgrade-..

I was having ios 4.3 and decided to upgrade to ios 5 and in doing so I lost all my apps despite I restored from my earlier back up. The itunes I’ve backed up is different from the itunes I have used to upgrade….. I was wondering if I can get back my apps that were purchased using different apple ID (not mine). Since I am in Ethiopia doesn’t even have the chance to buy it again. I have searched it in my computer/c/user/adminstrator….but couldn’t find it. Anyone p/l help

When I updated my iPhone to IOS 5, I did it from my MB Air, when my iPhone's "home" is my work 27" iMac. I figured I could just download the new OS at home where internet is fast and then sync at office and be done.
WRONG!!! So, like others here, all my apps were "gone."
Following some of what I read above, I did the following and now all my apps that I purchased in the past are downloading to my 27".
In iTunes I went to Purchased, under "Store" in left column of iTunes.
Then at the bottom of the Purchased screen was something like Download all apps, borrom right (sorry, cant see it now, its downloading all of them). Once I hit that, I could see all my apps and it looks like they are all coming back.
Now all I have to do is put them all like I had them before, folders, etc. That will be a pain BUT at least I have all of them.

HT5621 I Have followed all the steps and still cant remove iCloud to my existing account and add to the new one, the old email account was changed a year ago and cant get that email plus the password don't work please HELP!!

I Have followed all the steps and still cant remove iCloud to my existing account and add to the new one, the old email account was changed a year ago and cant get that email plus the password don't work please HELP!

Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

I was up dateing my itunes and now on my ipod touch screen its says itunes and a picture of the lead what do i have to do

i was up dateing my itunes and now on my ipod touch screen its says itunes and a picture of the lead what do i have to do

Having finally managed to update itunes to the current version in order to sort the lock screen of itunes ;logo and usb lead, i find that i dont have on the left side of itunes lists, the DEVICES heading for me to click on in order to back up/restore etc..... How do i access this..? I seem to be going around in circles and getting nowhere fast.
Is there any logical reason why the "devices" catogory wouldnt be showing..? or is there any way i can proceed manually without access to this...? HELP..... PLEASE.. THANKS......

I have just downloaded the upgrade from Mountain Lion to Yosemite. In the process i am now unable to gain access to iTunes. The app on desktop no longer works and the install is not able to be opened.

I Have downloaded the upgrade from Mountain Lion to Yosemite. In thee process of so doing I have lost access to iTunes.
The app on desktop no longer opens the program and having downloaded and installed as per Apple instructions, can not make a connection.

Hi, drjbuchanan.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps that I would recommend going through when experiencing this issue.
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/en-us/ts3430
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/en-us/ht2311
Cheers,
Jason H.

My iPhone 4S had the iOS 6 update and I have been trying to download all day but it won't work and now when I go to software update of says iOS 5.1.1 is up to date

My iPhone 4S had the iOS 6 update and I have been trying to download all day but it won't work and now when I go to software update of says iOS 5.1.1 is up to date. And I cant restore my iPhone becuase when I go onto iTunes it says that it can't find my iPhone. I have tryed to download the most resent iTunes because I went to apple website and just hit download iTunes so I guess it's the most resent version and I don't know what to do. Should I go to an apple store?

If your are using IOS 4, see below.
http://support.apple.com/kb/HT4972

I lost my iphone a few days ago and i received an email saying that my icloud account was disable from the phone is that possible?

i lost my iphone a few days ago and i received an email saying that my icloud account was disable from the phone is that possible?

Hi Jorge858,
I'm sorry that you lost your iPhone. The article below will explain what you should do in this situation.
If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
https://support.apple.com/en-lb/HT201472
I would suggest you contact the Apple ID Account Security team regarding the email you received and to change the password of your Apple ID account.
Contact Apple for help with Apple ID account security - Apple Support
http://support.apple.com/en-us/HT204169
Regards,
Judy

TS3899 I was on ios 6.1. and i received a email from Microsoft outlook saying "Your phone won't be able to synchronize with the server via Exchange ActiveSync because of an access policy defined on the server."

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