TS4006 I need to erase my ipad and reset to factory settings in order to sell it but it won't do it
I need to erase my ipad and reset to factory settings in order to sell it but it won't allow me to do it and it keeps coming up with a passcode that it won't take either how do I get around this ?
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom
Similar Messages
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My deceased brother's IPad was given to me but it is locked and passcode protected. I do not want access to the data on it, but would like to be able to use it. Can it be unlocked and reset to factory settings? Thanks!
You can try this: If you can't update or restore your iOS device
If he had not turned on Find My iPad then it will work, if he had you will run into Activation Lock. If you do run into it you can take a copy of the will (or probate finding if he died without one) and/or a Letter Testamentary and ask if they can look up where he purchased it. If they can, and you have the other documents, they can reset it for you. -
I need to register my iPad and get an ID number in order to install Bluefire reader
I Need help to register my iPad and obtain an Id number.
A “Bluefire Reader” has absolutely nothing to do with either “Adobe Reader for iOS” or Adobe Systems Incorporated. Contact whoever supplies that software for assistance. We cannot provide that here.
- Dov -
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Holding the sleep and wake buttons just does a 'soft reset' i.e. a reboot, not a reset to factory defaults. If you've forgotten the passcode for the iPad then you will need to do the reset via your computer's iTunes (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808
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Restrictions passcode for iPhone 4. I need to erase all content and settings for handset
There is no factory set restriction code. If you need to completely reset then follow the instructions you find here:
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"I need to erase the contents of my phone and restore to factory settings. Does anybody know how to save your texts so you don't lose them? Can I back those up to iCloud? My phone was very likely hacked (Apple's advice was to call the police!)"
That was all I could put in the initial "box." Then it brought me to this page with instructions on how to write a good sentence.
Proceeding ...
After going back and forth between Apple, AT&T and the police (all telling me to go to the other two) I took AT&Ts suggestion and got a new number. One tech warned against doing a backup, especially on my Mac, saying if my phone had been hacked then whatever bug was there would then invade my computer. But nobody knows how to determine if the phone has been hacked or a virus was planted there. Unfortunately I know who would have reason to do such a thing and all I can say is that he is at the top technologically and could easily do it. Almost impossible to prove, however.
So I need to preserve my text messages and my emails as well. I backed up my photos to that Microsoft product (One-Drive) and it froze (Surprise, Surprise) with four short videos to go, and no way of stopping that (when I tried it crashed repeatedly) so I'm in crisis mode here.
Help ...
Running 8.0 on 5S
Thanks!Betty I don't know if you fixed your hacking problem but I feel your pain. I've seen some strange things going on between my iMac and my iPhone and Apple has told me the same thing, call the police which I have done. The hackers have stole 500.00 out of my checking account have access to every internet account I use and no matter how often I change the password their right back on the account. I closed my FB account 3 times only to have someone reopen it. Right now I've got a link in my reading list (Safari) that if I click on it, it allows me to log onto my FB account anonymously.
I've seen a green folder come out of no where while I was trying to delete my passwords out of keychain when that green folder was put into the key chain I was immediately locked out. I than went into system preferences to try to make changes to my security settings, when I clicked on the icon it wouldn't open. I've seen log files of automator receiving commands and sending out my personal information thats on my computer.
I have a legitamate program called iExplorer that allows you to look at the contents of your iPhone back ups and saw a transaction someone made at the Apple store for some full length movies, some albums, ibooks and other apps but when I called the iTunes store and they said none of those items were showing up on my account. If their not on my account how can they be on my iPhone 6? One day someone was using my gmail account and unknowingly used google maps to search for an Italian restaurant, than a Mexican restaurant than a coffee shop and their search showed up on my iPhone but I didn't have my gmail account installed on my iPhone 6. Using my computer I logged onto my gmail account and looked at the maps history and sure enough there were the searches when I'd hover my curser over the link it gave me the longitude and latitude of the where the hacker was when he was using google maps. I know whoever reads this thinks Im crazy but I've documented everything and can prove the things that I have mentioned in this post actually happened.
One day I had my laptop (pc) and my iMac next to each other as I was using both. when I clicked on airport it showed that my laptop and my iMac had made a connection and were actually communicating with each other. I know I didn't do it I don't know how. The iMac was logged into my iCloud account while my laptop wasn't. I have formatted my iPhone at least a dozen times, Apple and an Apple retailer have formatted my hard drive not to mention the numerous times I have formatted it but the hackers keep getting on my devices. Im formatting my lap top at this very second because during the course of the night I left the ethernet cable plugged into it and they locked me out of my c: drive, and configured the system so I can't download any updates from Microsoft, overtime I type in www.microsoft.com it changes to ww38.microsoft.com which takes me to a blank page. I right clicked on the page I was redirected to and read the java script and couldn't believe that someone had actually configured Internet Explorer to redirect me to a blank page when I tried to go to Microsoft. Apples answer to all this is there was nothing wrong with my iPhone or my iMac and if I thought there was a problem to call the police which I have done.
Theres no doubt the hackers are reading this while I type it or will read it and I simply don't care anymore. I no longer email anyone, don't use my iCloud account and have taken precautions to protect my credit but if I ever find out who has invaded my privacy to this extreme the police are going to want to talk to me because Im going to hurt them like they've never been hurt before -
I need to erase all Contents and Settings from my i phone 5 but I forgot the restrictions passcode. How can I get it. ( Idon't have access to i tunes). Thanks.
Not possible. You need access to iTunes.
The passcode will be required to make changes to these settings or to disable Restrictions. Note: If you lose or forget a restriction passcode, you will need to perform a factory restore to remove it.
The above comes from here:
http://support.apple.com/kb/HT4213 -
HT6058 I need to update my iPad and dere is no wifi in range what can I do about it
I need to update my iPad and dere is no wifi in range
There are two ways to update - via wifi or connect the iPad to a computer and use iTunes.
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
1. Go into the iPad's Settings.
2. Locate and tap "General" from the menu on the left.
3. The second option from the top is "Software Update". Tap this to move into the update settings.
4. Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
5. Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
1. If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
2. Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
3. After canceling the dialog box, iTunes should automatically sync with your iPad.
4. If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
5. After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
6. From the iPad screen, click on the Update button.
7. After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
8. After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
Cheers, Tom -
Need to erase hard drive and reinstall system on iMac but have misplaced original install disks. Tried to use a my copy of Snow lepord 10.6 from my Mac Pro but will not boot. Can original install disks be replaced. Thanks
Yes the original Install Discs can be replaced for a nominal fee. Call AppleCare, you will need a credit card and the serial number of the machine. You can use the AppleCare Contact Info for the phone number on your part of the planet.
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When i try to use my apple acocunt for the first time i get a prompt to put in my CC info but after i agree to the TOS the ipad only displays a black box no text, ive erased the ipad and still the same thing
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings -
hi i am selling my ipad and have erased all content and reset it and now when i switch it on it just shows itunes logo is this correct?
start iTunes,
plug in your USB cable
switch off your iPhone
press holding home button(the round button in front of the Phone)
plug it on to the USB cable
keep holding the button
till iTunes says it found a iPhone in recovery mode
then click restore as a NEW iPhone
then sync!?
http://support.apple.com/kb/HT1414 -
I have iCloud for my iPhone, my daughters iphone and 2 of my ipads and have purchased the max amount of storage I can but still get a message saying i don't have enough space to store anymore. Do I need to put each device on their own account?
adkennon wrote:
And maybe you don't talk to too many people but I've been on many forums on different websites where people have had similar problems and a lot of people in the store were having battery problems where they were draining too fast. What I learned is that all the people who did not download the updates are good. There phone is working the same. The people who have, they're having battery problems
I have downloaded every update and my battery life is better than any previous iPhone I have ever owned. I see posts from hundreds of people every day, and this is not a commonly reported problem. While there are a few random reports of battery problems, it is no more than I have seen for any other model or any other version of iOS in almost 8 years. Usually problems of rapid battery drain can be traced to bad apps (FaceBook is the worst offender) or corrupt data being synced from iCloud or other sources (gmail, Windows Live, Yahoo, etc).
The simple test is to restore the phone as New. Do not create any email accounts. Do not install any apps. Do not enable FaceTime or iMessage. Do not enable Twitter or any other social networking app. Use it for a day and check the battery usage. You will find that it is working well.
And also see this: http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain. It is the best treatise I have seen on the subject of battery usage. -
Hi - My ipad 2 automatically backed up this morning. After which I stupidly updated it to ios7.1. Can I erase the ipad and redownload the last backup from this morning from icloud?
No, there is no way to down level the iOS .
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Sold my wifi iPad and reset b4 selling
New owner can't sign into his Apple ID keeps asking for old (mine) Apple ID
Thought would have erased with resetting iPadHello, your iPad is 'Activation Locked' as a part of 'Find My iPad'.
Log onto www.icloud.com, go to 'Find My iPhone'. Then select 'All Devices', your old iPad will probably show here, select 'Remove from Account'.
If there is no option to 'Remove from Account' ask the current owner to switch iPad off for a while, and remove from account should show in 5 minutes or so. -
i tried to erase all content and reset settings from the device option.it is taking too long and its been 15 hours but not yet done.its showing a skeleton sigh with buffering and sometimes flipping to apple sign.
nabidhadi wrote:
.its showing a skeleton sigh with buffering and sometimes flipping to apple sign.
You iPod has been jail broken. Unfortunately you are on your own here. I can offer that you need to find out which method and software was used to JB.
Good luck...you're gonna need it....
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