TS4006 I used Lost mode on Find my iPHone, since phone returned have been unable to make calls although do have internet , service provider can't find reason, please help
I lost my iphone, located it wuth Find my iPHone app activated Lost mode and my phone was returned, but since my phone was returned I have been unable to make any calls, although I can access the internet. my service provider says nothing is wrong. Please help
If your phone is offline, there is no way to track it. Report the loss to trhe police, your carrier & Insurance company. Change all of your passwords.
Sorry, but Apple can't help you.
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The website is a platform called "People Soft" and aparently in order to use it I have to do this.
Try,,,
I deleted EVERYTHING under
C:\Users\YourUserName\AppData\Roaming\Apple Computer\iTunes
or YourUserName\AppData\Roaming\Apple Computer\iTunes
Some people have had success only deleting everything in the cookies folder
C:\Users\YourUserName\AppData\Roaming\Apple Computer\iTunes\Cookies
Thank you LadyBytes -
I just restored my laptop to factory defaults due to a slowdown in the computer. Now when I go to reinstall CS and reactivate it, Adobe will not recognize my product key. I am frustrated that I can't speak to someone there like I used to be able to do. Who can help:?
Adobe closed the activation servers for CS and CS2. For owners such as yourself, Adobe has an activation-free version of CS2.
Download the installer and use the serial number next to it. Do not use your old serial number.
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Dear sir I have 2 iPhones , I downloaded find my iphone and find out there is another iPhone on my Apple ID and in another location in same city Erbil which I live and I tried to use lost mode but it is still not stopped
It could be that someone has accessed your AppleID/iCloud account with out authorization. Or it could be that you forgot to remove find my iPhone form a phone that your previously owned.
Change your Apple ID password. -
i've lost my iphone with passcode lock and find my iphone lock on but the wifi n cellular data was turned off so no way i can trace it so the only question remains is will the person who finds it be able to unlock it and use it as his own ?
is it possible to change imei number?
i've tried for so many times n still the phone is offline so i've set it to offline mode with my message but it never shows the last location why?If the device is found, nobody can use it without knowing your Apple ID and password.
The phone will only show it's location if it is connected to cellular network or Wi-Fi. If those options are switched off, you can't locate the phone.
With iOS 7, Find My iPhone includes a new feature called Activation Lock, which is designed to prevent anyone else from using your iPhone, iPad, or iPod touch if you ever lose it. It starts working the moment you turn on Find My iPhone in iOS 7. With Activation Lock, your Apple ID and password will be required before anyone can:
Turn off Find My iPhone on your device
Erase your device
Reactivate and use your device
This can help you keep your device secure, even if it is in the wrong hands, and can improve your chances of recovering it. Even if you erase your device remotely, Activation Lock can continue to deter anyone from reactivating your device without your permission. All you need to do is keep Find My iPhone turned on, andremember your Apple ID and password.
What steps should I take if I misplace my device?
If you ever misplace your device—whether it’s just lost or you think it may have been stolen—you should put it into Lost Mode immediately using Find My iPhone.
Lost Mode locks your screen with a four-digit passcode and lets you display a custom message with your phone number to help you get it back. You can also remotely erase your device if needed, and your custom message will continue to display even after the device is erased.
While Activation Lock works in the background to make it more difficult for someone to use or sell your missing device, Lost Mode clearly indicates to anyone who finds your device that it still belongs to you and can’t be reactivated without your password.
To put a device into Lost Mode, sign in to icloud.com/find from a Mac or PC or use the Find My iPhone iOS app.
For more information, read what to do if your device is lost or stolen.
copied from iCloud: Find My iPhone Activation Lock in iOS 7 -
The drop down menus in Photoshop CC 2014 are too small to read without using the magnifier. They are OK in Photoshop CC. I have been unable to find anyplace to adjust the font size. I have Windows 7 Pro. Looking at the Photoshop version history, it looks like this problem comes and goes as Photoshop is updated. It should be an easy fix.
Try the Photoshop CC 2014 Preference experimental section 2X UI option
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Is it possible to upload my previously lost apps (in lost mode) onto a new iphone that I have acquired?
Yes
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I can't find iMovie on my mac any where though it says on the app store it is installed I can not find it to open and use, someone help ?!
Welcome to Apple Support Communities
Open a Finder window, select Applications in the sidebar and look for iMovie. Make sure there are no external disks connected, and if so, disconnect them, open the App Store and install iMovie.
You can also use Spotlight to look for iMovie, so press Command and Space keys and type iMovie -
I bought a used iPod and they were previously signed onto their iCloud account. I have been wanting to change it but I have not been able to sign out of the previous account because I cannot sign out of "Find My iPod Touch" due to not knowing the password. How am I able to shut that off and log into my own account?
You can't. This is a security feature to prevent the resale of stolen iOS devices. You need to contact the seller and have him/her remove it from their iCloud account. Or return and get your money back. See: Find My iPhone Activation Lock - Apple Support
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Dear friends I mistakenly erased my iphone5 by Find my iphone app. Now I want to recover my pics and videos. In icloud I am not finding any icon folder which used to be there. I am using ios 7. Plz help me what to do. Thanks
Shakirefl wrote:
... I mistakenly erased my iphone5 ...
See How to Restore from a Backup Here...
http://support.apple.com/kb/ht1766 -
I recently updated my IOS using the beta found on an iTunes account link... Ever since then I've been unable to log into my iMessages and FaceTime account through my iTunes. The only explanation it gives me is that my connection was lost.... What to do?
It was downloaded through my iTunes account... So im sure it wasn't pirated. It's nothing more than a beta test to work out the bugs. But do u have any suggestions as to how i can about redownloading the same iOS but now the 'bugs' should be all worked out....
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HT201472 find my iphone off, phone got stolen
i turned off find my iphone and my phone has been stolen there has to be SOME way to get it back please help
Very likely not
lost/stolen
No app on the iPhone is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
- You can also wipe/erase the device and have the iPod play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
Can you please put me in touch with the support for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.
I have had to erase my disk since then with trouble with Apple Store not recognising my machine and the reload from Time Machine has given complications . Can you please cancel my trial and return my Trial money.If you paid for what you used then it was not a trial.
Look thru the following links and use the chat option if required for your situation:
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.adobe.com/thread/1703848
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
I've twice tried to use iTunes match. It stalls in step 2. I've rebooted my iMac computer and it still stalls. Apple's taken the $25 but not delivered the service. Can I get some personal help? There are 12,733 songs, a few dozen of which are not going to be in the Apple music library because they are unique to my collection. Also, some titled "Track XX" and no artist. I assume these would either not upload or else just be uploaded. But, after an overnight of step 2, the iTunes match program was still on song number 7384 or 12733 (it was on that number for over 12 hours). Looking in the music library, activating the iCloud icon and status fields, there were hundreds of songs with the status "waiting."
Lmwilliamson wrote:
Kernel panics:
After taking my late 2009 15 inch macbook pro to the apple store, the genius completely erased my computer and reinstalled the Mac OS X software, but the problem still persists.
I also took it to my college tech support center, they tried to take the ram out and reinsert it and clean up the dust, but the problem still remains.
I am able to use my computer in Safeboot mode (only)
Well it could still be a software problem if you installed a third party program after the OS X wipe and install, because by booting into Safe Mode it disables certain functions of OS X and hardware. Check for updates or problems for all your third party software, include everything, including menulets, System Preference panes, hacks and so forth.
If you restored any sort of software from backup like TimeMachine, it likely was corrupted data and now is returned.
If the college tech support found a lot of dust clogging the rear exhaust vents behind the fans, then likely the heat damage done to the machine has already occured and can't be reversed. Video cards are usually first to go, which Safe Mode does disable the video card somewhat.
Run through this list of fixes, it's systematic in nature, also has a Hardware Test to see what's going on
..Step by Step to fix your Mac
Too bad this is occurring to a mere 4 year old machine, but dust will do that. Here is the culprit that Apple doesn't tell anyone about. -
Hello, my name is Karan Taneja and i have been a loyal Apple customer.
I have been using Apple since it introduced iphone 4 and have been upgrading/buying every new phone Apple introduces after that.
I was always happy and surprized to see Apple doing so good to its customers.
Unfortunately, i experienced some thing really unprofessional and different this time.
It begun suddenly one day when i tried to charge my phone, the phone was on silent mode and as usual the phone vibrated when i kept it for charge.
After a few seconds the phone vibrated twice or thrice again when i re-inserted the cable thinking it might be loose.
It continued to charge well when i left the room for 2 hours and finally when i returned i could see a damaged i phone 5
lying on the floor and the phone vibrating continuously and i figured out there was a fault with the cable and the
current wasnt flowing continuously due to which the phone continued to vibrate and fell off the shelf.
Next day i took the iphone to Apple service centre at Saket which was closed.
Thinking its August 15 and so the store might be closed i went back to home and waited for the next day but unfortunately could not turn up since
i had to go to work on odd timings.
I again went to the same service centre on 17th August 2013 and saw the service centre closed again when i tried to contact
the other service centre and was informed about Saket's service centre already been shut down.
There was no hoarding/ banner any kind of intimation for the customers.
Since 18th August was Sunday and i was occupied on 19th August i went to service centre at Ansal Plaza Khel Gaon Marg on
20th August 2013 to complaint about the Faulty Cable and the damaged caused to my iphone 5 due to the same.
I very well explained the same to one of the person at the receiving desk at the service centre who accepted the cable
but explained me that he doesnt have the authority to accept my iphone without permission from the technical support people
who will be able to help me in that case and gave me the toll free number.
i Tried to reach the toll free number and finally managed to get online with a technical support executives who too all my details and
summary of the problem i experienced and finally kept me on hold for almost 10 minutes ormore after which he said he said that my
case cannot be considered and while the discussion was on, the call was disconnected and i was left frustrated as i still was at the service centre
but finally i left with no hope from Apple .
I tried to reach again at the toll free number, and finally managed to talk to a well behaved person who assured me of considering my case and suggested
me to go back to the service centre and advice the the person at the recieving end there to get me connected to the technical support team when i reach so that i could
submit my phone but, since, it was already around 4:30 and the service centre was about to shut and due to traffic
conditions all around i thought of visiting the service centre next day.
On 21st August 2013, i went back to the service centre and spoke to the one of the store person who adviced the case to the manager Mr. Alok ( as i remember )
who was really rude to tell me that i will have to call the technical support team on my own and then he will connect and that its not his work and all that .
I finally connected to one of the senior technical support executives Mr.Mohamed Azharuddin K who understood my concern and spoke to the manager of the store to accept
my iphone.
My iphone was finally collected and i was assured i would get a call back next day from the service centre about the update.
It was now 22nd August 2013, no update was given,no call was received, i tried to call the service centre at 12:30, they were unaware about my case and knew only about the cable and said will call me
back very shortly.
I called back at 2:30, still no update, at 4:30 i called back again when i was told that my case cannot be considered and i can collect my phone.
Similar discussion was held with Mr.Mohamed Azharuddin K.
I knew by the time i will reach the service centre would again close.
He told me that my case cannot be considered since the cable was recieved in the dead condition and wasnt working at all unlike what i told him about the cable.
On 23th August 2013, i went back to the service centre and collected my phone. When i asked about my old cable and told them that it was working and i wanted the technician
to check it properly when i handed it over, they had no answer but to say its already shipped. I spoke to the manager who said that he never told any body that the cable
was received in dead condition and he only conveyed to other authorities that the cable had fault .
I finally dont know what to do and came back with the new cable.
I just visited my time, petrol and parking charges in getting the cable replaced.
If i calculated i have spent around 16 hours and 2000 worth of money in just getting the cable replaced and have a broken phone in hand.
More than a weeks torture.
Is that the way apple compensates for its fault ????????????????
I will make sure that i never buy any thing from Apple and advice all the people i know to not trust Apple blindly.Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.
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