TS5185 i had an i phone now i have SG4.... i cant receive messages from people with i phones. it shows as i message to them.
what should i do?
Hello Jmm02012,
It sounds like you are not receiving messages from other iPhones after switching to an Andriod device. I found an article with the steps you will need to take to straighten this out:
Symptoms
This article will provide assistance if you're experiencing any of the following symptoms:
You are unable to receive SMS on your non-Apple device when sent from another person using an iPhone.
You are unable to send SMS to a non-Apple device because they are sent as an iMessage.
Resolution
If you are experiencing one of the symptoms above, the cellular phone number may still be registered with iMessage. iMessage is registered with your cellular telephone number when you turn it on with your iPhone. If you want to deregister your phone number:
Tap Settings > Messages and turn iMessage off
If you still cannot deactivate iMessage after you perform the steps above, or if you no longer have access to the iPhone, please contact Apple support for assistance.
If you don't have access to your old iPhone, you will need to reach out to Apple support for additional assistance.
You can find the full article here:
iOS: Deactivating iMessage
http://support.apple.com/kb/TS5185
Thank you for using Apple Support Communities.
Best,
Sheila M.
Similar Messages
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Hi can you tell me why I can not receive text messages from a I phone too my samsung galaxy s4 having had a I phone before
Agreed. Should not be an issue if they use text messages. iMessage will NOT work to a non Apple device.
I have the GS3 and a house full of Apple products. I really love the phone and am hoping to get the Note 3 in a few months.
Have you added 'SmoothSync for Cloud' to your accounts in the settings? This allows mail, calendar and contacts to sync between your Apple and Galaxy.
you should also add DropBox
You might look at Swiftkey as your keyboard as it is much better than the stock keyboard.
I also paid for Enpass, which is an encrypted password storage. It syncs back and forth with dropbox. -
Traded in my iPhone for a different brand of phone. I had no idea that I had to sign out of iMessage before doing this. Now, my old phone is gone and my new phone cannot receive texts from people who have iphones and had me as a contact before. They try to send an iMessage and I have no way to receive an iMessgae now. On some server somwhere my AppleID still tells people they should send me iMessages. What is the solution to this issue? Deleting my AppleID would work to solve this issue, but I cannot ever delete the ID? What can Apple do for this?
If you did not erase your apps and data before getting rid of your old phone, try using Find My Phone and erasing everything remotely. See if this works.
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Had an Iphone 4s switched to samsung galaxy s4. Now I cant get text messages from people with Iphones. Need help. Starting to get extremely mad and upset with apple products. HELP PLEASE
Speak with an AppleCare advisor either over the phone or by chat.
They will remove your phone number from the iMessage system. That's it! Otherwise after 45 days your phone nymber will automatically be removed from the system. Now or later, it's your choice.
http://www.apple.com/support/contact/ (choose Get Started)
Cheers! -
i was backing up my iPhone and importing photos onto iPhoto at the same time , then suddenly it says no more space available (i had 48GB before i do this and now i have 18GB) i can't find the back up or the photo anywhere , how can i delete them ? i dont need the pictures or the back ups , i want to delete them but they are not there
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
iPhoto ▹ Empty Trash
Do the same in other applications, such as Aperture, that have an internal Trash feature. Then reboot. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown asBackups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Reboot and it should go away.
See this support article for some simple ways to free up storage space.
You can more effectively use a tool such as OmniDiskSweeper (ODS) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
Install ODS in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The application window will open, eventually showing all files in all folders, sorted by size with the largest at the top. It may take a few minutes for ODS to finish scanning.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with ODS, quit it and also quit Terminal. -
i plugged in my iphone 4 for the first time to my computer to back everything up. but when i got to the screen to click on "new phone" or restore to the "same phone" i clicked "same phone by accident. now i have all of my old information from my G3s on my new iphone 4. how can i reverse this? please help.
Hi, raneth's boyfriend!
Unfortunately, iTunes was told to restore all data from an old backup onto the new phone, and that cannot be undone.
However, prior to this, iTunes 10 would have also asked to make a backup of the phone before doing the restore. If the user elects to say "yes" to perform the backup, then iTunes would have backed up the phone before erasing it.
Hopefully, that backup will still be available in iTunes, and if so, it would be backed up under the new phone's name prior to it being erased and restored (if the name of the new phone is different to the name of the old phone).
To check if iTunes has a backup of the phone prior to the restore, look in the Devices category in iTunes Preferences. All backups made are timestamped and are identified with the iPhone's name at the time of the backup. Look for:
• a backup of the phone using the new phone's name prior to the erase and restore, or
• a backup with the same date and time as that when the phone was erased and restored (not the date and time AFTER when the phone was erased and restored!). This may be the case if the new and old phones have the same name.
If a backup is available, you can erase and restore again using that backup. The phone will be restored with what would hopefully be the original image of the new phone.
If no backup was made prior to erasing and restoring the phone initially, then there is no way to
undo it, meaning your phone's original data has been lost.
--tonza -
Had 3G, moved to 3GS. Backed up 3G and restored 3GS from backup with no problem on a Dell computer. But now when I want to add songs, I get itunes message of death that the new iphone is synced to another computer and now wants to erase everything. How can I add music without erasing everything on my new iphone?
Yes, I was aware of this but the phrase "Any items imported from audio CDs or acquired from other sources will not copy from your device to the iTunes library." is what worries me. Will this eliminate my Notes, Calendar Events, etc or will it apply mostly just to the music?
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I bought a free app(Documents by Readdle) for free. In my account I had $6.37 but now I have $3.19!! I don't understand why because it was a free app? What do I do and how do I get my money back?
Hi caw52,
Welcome to the Support Communities!
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy -
I don't have unlimited texting so I have those who text me a lot send their text messages to my e-mail address [email protected]
I reply through the gmail app on my phone and it's been working out fine for the past year. The other day I was experimenting with iMessage on my MacBook and i responded to a few messages from people with iPhones through my MacBook. I didn't like it so I logged out because suddenly I wasnt getting e-mailed those messages like I was before. Now that I'm logged out I can recieve any messages and a friend says that it auto responds with "this person can't be reached with iMessage at this time"
What can I or my friend do? I don't want to buy an iphoneyes other people can send an email to me through their text message app on their iphones and it works fine. theres just one person who cannot and she lives in a different state. i did tell her to delete the entire thread of messages that i have with her but i'm not sure if she did it correctly and may still be replying to a message that i sent through iMessage days ago. i just sent her a message about turning on her MMS. i am also asking her to send the messages to a completely different address that she doesnt have in her phonebook so hopefully that will work.
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I had a PC and now I have a MAC and I want to download my Adobe Acrobat XI Pro to my MAC
I had a PC and now I have a MAC and I want to download my Adobe Acrobat XI Pro to my MAC
Hi ndhsearch,
I tired looking up your account using the Adobe ID/email address that you use here in the forums. I don't see any Acrobat purchases tied to that Adobe ID. Did you make your purchase or register Acrobat using a different Adobe ID? If so, please log in to www.adobe.com using that Adobe ID, click Manage Account, and the click Plans & Products. Your registered products should be listed there.
Best,
Sara -
i had a problem with my iphone and had to restore and now i have lost all music from itunes any way to get it back ?
It should ne in itunes on your computer and included in your regular backup of your computer.
If for some reason you have failed to backup your music, then - in the U.S only - you can get previous itunes purchases from the beta version of icloud. Open itunes store, click Purchased, under Quick Links. -
I had the first ipad now i have the new ipad air where the the picture frame app?
i had the first ipad now i have the new ipad air where the the picture frame app?
Apple iOS designers did away with the Picture Frame slide show app and the lock screen icon that used to activate it.
If you are looking for a replacement, look in the iOS App Store app and search for Picmatic.
This is a pretty good replacement for that function. -
I was able to use the findmyiphone app last week, but now I have been getting an error message "Can't load findmyiphone. There was a problem loading the application." please help as we are trying to locate an ipod with pics of a no deceased loved one.
Had the same problem and the same message -- was suddenly unable to access icloud apps on my pc, also using Windows 7 and Internet Explorer. After several days of pulling my hair out, decided to try a different browser and was able to get in by using Firefox instead of Internet Explorer. Hope this helps.
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Help, I have just restored my iphone from last back up to retrieve vital messages that somehow disappeared. Now I have lost the most recent messages, calendar details and photos. How do I get them back?
I have an iPhone 5SYou restore from the backup that contained them.
Restoring from a backup is all or nothing. It completely overwrites the data in the phone when you restore. You can not combine the contents of a backup with what's currently on your phone. -
Hi all, I bought one iphone and 3 ipads, i set up all on one apple ID. Now i have a problem when using messages: when sending message from one device it appears again on screen from the other 3 devices. I need help on how to set up messages on each device separately and to start using messages app on each device independently. Thanks
search google for "iphone remove picture from contact"
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I updated to ios5. I never synced my apps to my PC. Now I have nothing to restore my apps from???
Have you failed to maintain a backup copy of your computer? not good.
The ipod is not a backup device.
You can redownload itunes purchases. Open itunes store, click Purchased, under Quick Links
You should always maintain a backup copy of your computer.
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