Had an Iphone 4s and switched to a Samsung Galaxy s4 and now cant receive text messages from people with an iphone
Had an Iphone 4s switched to samsung galaxy s4. Now I cant get text messages from people with Iphones. Need help. Starting to get extremely mad and upset with apple products. HELP PLEASE
Speak with an AppleCare advisor either over the phone or by chat.
They will remove your phone number from the iMessage system. That's it! Otherwise after 45 days your phone nymber will automatically be removed from the system. Now or later, it's your choice.
http://www.apple.com/support/contact/ (choose Get Started)
Cheers!
Similar Messages
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How do I remove or unregister my iphone. Changed to Samsung s4 and now cannot receive text messages from iphone users. Pls help
http://support.apple.com/kb/ts5185
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I recently purchased a Samsung Galaxy S5 after owning an iPhone 4s. All my contacts transferred but now I can't receive text messages from iPhone users to my android device. I read that I have to make sure that my Apple id is totally deleted. How do I do that?
See this from Apple Deactivating iMessage - Apple Support
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I recently purchased an iphone 6, and since it was activated on Sunday, I am unable to see any text messages from iphone users, on my Verizon Messages. Any suggestions?
Hi Erin,
The reason I asked is I like using Verizon Messages and found out via a chat on your website that with iMessaging, you can't see those messages on Verizon Messages. This phone is for a teen ager so I want to make sure all of the fun things about an iPhone are still intact if I turn off iMessage. r do you know of an Apple product that works the same way as Verizon Messages? -
I upgraded to a new Samsung Galaxy S 4 from an IPhone 4 and I can't get text messages from anyone who has an IPhone.
Speak with an AppleCare advisor either over the phone or by chat.
They will remove your phone number from the iMessage system. That's it! Otherwise after 45 days your phone nymber will automatically be removed from the system. Now or later, it's your choice.
http://www.apple.com/support/contact/ (choose Get Started)
Cheers! -
Help
Ok, all of your posts with "solutions" to the problem are great but many are incorrect and pointlessly excessive. All you need to do is simply follow these steps and there will, usually, be no actual NEED to contact AppleCare tech support:
1. Turn off iMessages on your mobile device that you are getting rid of.
2. (For some situations) Step 1, normally, will deactivate your number from the messaging database that Apple keeps. But, you have to actually TURN OFF iMessages. Otherwise, if you no longer have the iPhone or other Apple mobile device THEN call AppleCare tech support and let them know that you simply need them to De-Register the phone number associated with your Facetime and iMessages accounts.
***There is no need to reference the article TS5185 as they will simply do what you ask them to do so long as your word it right and don't make them have to probe and fish for more details. I repeat...."De-Register your phone number associated with your Facetime and iMessages"
3. Have your friends and family members that are using iPhones delete any and ALL previous conversation threads that they have from texting/messaging you saved on their iPhones.
***This is important because Messages remember where they originated and will always attempt to go back there even if you are trying to get texts to show on a new Apple device, like an iPad.
4. If you are attempting to get Messages on two Apple mobile device then follow steps 1-3 and then verify that all of your mobile devices have the EXACT same Send & Recieve settings. Once that has been established you can then initiate a conversation on either mobile device and you will be able to see the conversation take place on both devices. -
Help! I need to disable my phone number from my apple id
Read here:
http://support.apple.com/kb/ts5185 -
I switchedfrom an Iphone to an android and now I cant get text messages from I phones
I need to know why I cant receive text messages from people with I phones, I just switched from an I phone to an android.
The reason is you need to de-register your iPhone iMessage.
iOS: Deactivating iMessage -
I switched from an iPhone to an android and cannot receive text messages from iPhone users. Any solutions?
Call AppleCare and ask them to deactivate iMessage. It might take awhile to become effective.
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I changed to an android and now cant get text from some iphone users any suggestions??
I have just switched to an android and now am having problems getting text from some iphone users, and suggestions as to how I can fix this?
Hi mango72860,
Thanks for visiting Apple Support Communities.
If you're not receiving text messages from iPhone users, see this article for help:
iOS: Deactivating iMessage
http://support.apple.com/kb/TS5185
Best Regards,
Jeremy -
I just got an iphone 6 plus and I cant receive texts from android or nokia users??
I just got an iphone 6 plus and I cant receive texts from android or nokia users??
I previously had a iphone 4s and iphone 5. Set up my phone as a brand new phone and I cant receive any texts from any of my friends that have android or nokia users and cant receive pictures from them also. Its very frustrating...does anyone have any fixes of solutions to this???SMS is a carrier feature. Start by contacting your carrier and making sure your account is properly configured. Even if it was before, sometimes changing phones causes glitches.
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I upgraded from Iphone4 to Galaxy S4 and not receiving text messages from Iphones.
I upgraded from Iphone4 to Galaxy S4 and not receiving text messages from Iphones.I went to https://supportprofile.apple.com/MySupportProfile.do and unregistered my old iPhone to resolve the issue. It's been one day and I cannot recieve text messages from Iphones
Verizon wiping out old phones would have nothing to do with it. The phone is no longer associated with the number, so wiping the phone would have no effect. It is your Apple ID which is the problem. You have iMessage turned on for your Apple ID. iPhones which have your Apple ID associated with your contact will send texts to your Apple ID, not your phone #. If you have another Apple device which can use iMessage, you could turn off iMessage in that device, but as long as your friends have your Apple ID associated with your contact and you have turned on iMessage in an Apple device and never turned it off before switching from an Apple device to another platform, you will have this problem.
You can bet that Apple will not address the problem, as they don't see it as a problem if someone is using a phone other than an iPhone. Apple expects no one will ever switch away from an iPhone once one has been used. Therefore, no problem for them to address.
The problem lies with Apple wanting their users to go through yet another proprietary interface, iMessage, which the MAJORITY of all smartphone users do not have access. -
I recently switched from my iphone to a samsung Galaxy S4, trading in my iphone. I now can not send/receive text messages from any iphones to my galaxy S4. Since I traded the iphone in, I can't access it to make any changes. Any ideas?
http://support.apple.com/kb/TS5185
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Ever since I enabled iMessage on my Mac Airbook, I can no longer receive text messages from the iMessage people on my iPhone, only on my iMessage now!! How do I get the messages to reach both iMessage and iPhone??
We are suffering very similar issues when communicating from my iphone to a friend who has both iphone and iPad enabled.
As long as I reply to an existing text chain, then it is visible on the target iphone. If I SMS the phone number, it gets routed to the IPAD!! And NO, I should not have to disable imessage when I want to send an SMS!! -
Hi, my iPhone was stolen and now i can't receive messages from people with iPhones. What do i do to fix this problem, and get my old messages? This has been a problem for 3 weeks!
This won't get your old messages back but will help with new ones: https://selfsolve.apple.com/deregister-imessage
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