TSR Visit recording in CIC0, 'To date' changes to current date

Hey, hopefully this is the right forum for this.
When TSRs create a TSR Visit in the Interaction Centre (Trans CIC0), they are usually recording this for a historical date. However, the Interaction Centre's standard behaviour is it assumes you are in a call centre environment and are working on a "here and now" basis. So what it does when TSRs create a visit record, is default the TO (end) date to today's date once they hit the save button. They can over write this by overtyping the TO date with the actual (past) date once it has been saved and it will then overwrite the record with the required date.
I've been assigned the job of changing this standard behaviour to allow past dates to be entered and saved without having to create, save, overwrite and save again.
So what i'm looking for is function modules or locations of the code that is doing this.
Any help would be very appreciated.

Hi,
You just need to do basic configuration and do not need to do any coding to achieve your objective.
Go to
Transaction Code SPRO
IMG -> CRM -> Basic Functions -> Date Management -> Define Date Profile
Select the relevant date profile assigned to your activity transaction type.
(If the date profile is a standard SAP defined date profile copy the date profile by selecting the date profile and clicking on the "Copy Icon"; Similarly if you are using standard SAP Activity transaction copy the transaction in IMG -> CRM -> Transaction -> Basic Settings
Go to your Activity Transaction type that is creating the Visit record; Standard date profile or Activity transaction is the one whose ID does not start with "Y" or "Z". Also when you create your own date profile or activity transaction your ID should start with "Y" or "Z". )
Double-Click on "Date Types" on the left hand side tree
Select the corresponding Date Type
Click on the "Details" icon
On the bottom right portion of your screen there is "Default Values for Manual Entry" tab. Unclicking the "Current Time" will achieve your objective.
Regards,
Deepak

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2lis_02_scl extract records with wrong posting date for Good Receipts.

Hi Experts,
We are currently having issue of mismatch between BW Schedule Line data with R/3 values for the Goods Receipts posting date updating incorrectly in to BW.
Example.
In table EKBE purchase order history we have following records.
MANDT EBELN        EBELP   ZEKKN VGABE GJAHR BELNR      BUZEI BEWTP BWART BUDAT      MENGE
501   5600453404   00010   00    1     2010 5012473031 0001 E     101   23.01.2010        1.250,000
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1     001     0001     20100125     3750.000          20100113     ZNB     F     00000000     5600453404
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3     002     0001     20100125     3750.000     X     20100113     ZNB     F     20100123     5600453404
4     002     0001     20100125     3750.000          20100113     ZNB     F     20100123     5600453404
5     003     0001     20100125     3750.000     X     20100113     ZNB     F     20100127     5600453404
6     003     0001     20100125     3750.000          20100113     ZNB     F     20100127     5600453404
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Any idea if this could be a standard extractor problem or any other way to resolve this issue.
Any help would be appreciated.

First of all, are you using a staging DSO? (You should ideally)
If yes, is it a Write Optimized DSO? (Again, this is ideal)
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You have 3 records (quantity = 1250 * 3) that have been receipted on 23.01.2010, where Posting Date = 23.01.2010.
You also have a record (quantity = 1250 * 1) that has been receipted on 26.01.2010. Posting date = 26.01.2010.
Now, in RSA3 & in PSA you can see more records than intended.
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ROCANCEL = blank --> After Image (record after change)
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Now, we also have something known as BWVORG (Process Keys). Each process, i.e. creating a PO, Goods Receipt, Invoice etc.. have different Process Keys.
Creation - 001
Goods Rcpt. - 002
Invoice - 003
We can see that record 8, i.e. BWVORG = 002 (GR) has been modified on 26.01.2010.
That is why there is before image and after image.
Which one should be the correct posting date? 23.01.2010?
Normally in a Write optimized DSO, you will have all the records (before and after images & others as well).
I hope this helps.
Please let me know if otherwise.

Updating a record on a certain date

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muzicmistro wrote:
> What i have done is, when a user places an AD, it
inserts into the table the
> user's username, the ad status (e.g. Active, Suspended
ect), the day on which
> the advert was placed, the period the ad has been placed
for (e.g 6 months, 1
> yr, 2yr ect).
>
> I am using ASP.VB and MYSQL 5.
I can't help you with the ASP side of it, but since you're
using MySQL,
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expiry_date column (DATETIME type) and use the MySQL
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DATE_ADD, and
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years).
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VALUES(DATE_ADD(NOW(), INTERVAL x MONTH), other_vals)
http://dev.mysql.com/doc/refman/5.0/en/date-and-time-functions.html
Rather than have an active/expired column, just use the
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still
active. If it's less, the ad has expired.
David Powers
Adobe Community Expert
Author, "Foundation PHP for Dreamweaver 8" (friends of ED)
http://foundationphp.com/

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Hi NewAccessLearner,
For the results of the query, I think you accord the logic below to find the DepartDate, but the sql query would be much complex.
Take the 123A to make a simple demo:
#1 check the ArriveDate of the next date whether it exist in the ArriveDate
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Expr1000
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t2.CustomerID
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5437
123 Main St
Nenagh
Tipperary
1/1/2015
1/3/2015
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5437
123 Main St
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Tipperary
1/2/2015
1/4/2015
5437
5437
123 Main St
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1/3/2015
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5437
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6/2/2015
7890
7890
77 The Avenue
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In the first column the “1/4/2015” is not in the ArriveDate, and then the “1/3/2015” would be the date for DepartDate.
I am not familiar with sql query, I think you need to ask the sql experts for help.
Best Regards,
Leo

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jamestait wrote:
when I record, my previous track data keeps getting overwritten.
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Please follow basic Netiquette and post the DDL we need to answer this. Follow industry and ANSI/ISO standards in your data. You should follow ISO-11179 rules for naming data elements. You should follow ISO-8601 rules for displaying temporal data. We need
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Get a book on data modeling and learn some basics.
>> I have a query that fetches records [sic: rows are nor records] based on the two date parameters defined (report_start_date and report_end_date). If the report_start_date is 2014-12-01 and the report_end_date is 2014-12-12, I want to pull records [sic]
outside these two date parameters, that is 2014-09-01 and 2014-11-30. I want to add up the records [sic] from 2014-09-01 and 2014-11-30 and include them in one of the columns in my report. <<
Having no DDL and no sample data makes this hard. Does your boss make you program without any documentation, DDL, etc? This spec is vague; you say to do a total, but show a count, etc.
One of the many nice things about DATE data types is that the BETWEEN predicate works with them, so you can quite writing 1960's BASIC predicates with primitive logic operators.
Here is a guess:
SELECT SUM(CASE WHEN incident_date BETWEEN '2014-09-01'
AND @report_start_date THEN 1 ELSE 0 END)
AS open_record_cnt
FROM Incidents
WHERE incident_status IN ('QUEUED', 'ASSIGNED')
AND incident_date <= @report_end_date;
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Hi
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Filter records with month and date

Hi,
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thanks in advance

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There are many examples on this in SQL and PL/SQL forum.

Class VIs for access to private Data: reentrant or not?

I just created in a class some VIs for access to private data (my German translation). I'm talking about these VIs, which enable you to connect your class object to a property node to read or write private class data. These VIs are by default non-reentrant. My question is: what happens, if I try to access two objects of the same class with these property nodes? Does the second object have to wait for the first one to be read? If yes, can I circumvent this by making these VIs reentrant?
Regards,
Marc
CLD
Solved!
Go to Solution.

In theory yes. In pratice it will depend on what you are doing in the private method and the methods it calls.
Ben
Ben Rayner
I am currently active on.. MainStream Preppers
Rayner's Ridge is under construction

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TSR Visit recording in CIC0, 'To date' changes to current date

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