Tuitorials stop and/or freeze, samething happens with the new Microsoft Office 2011, Tuitorials stop and/or freeze, samething happens with the new Microsoft Office 2011

All tutorials freeze or constantly stop. Any ideas why or what I can do to prevent this from happening.

Welcome to Apple Discussions!
Office for the Mac is not an Apple product. However, some freezes may be due to latent system issues.
Is your data backed up? If it isn't, do this first:
http://www.macmaps.com/backup.html
Is your hard disk too full according*:
http://www.macmaps.com/diskfull.html
Explains where this may lead to further aggrevations.

Similar Messages

Firefox stops responding to mouse clicks after one click; am on iMac PPC G5,OS 10.4.11; this freeze happens with Logitech AND Mac mice.

About a month ago Firefox would stop responding to the clicks of my mouse after a click or two. Minimizing the page and reopening, or clicking off to another window and back, sometimes gives me another click or two but it always freezes again. I'm on an iMac G5 PPC (from around 2005) desktop running OS 10.4.11. I have a Logitech mouse and loaded a newer driver, and upgraded to Firefox 3.6.12 but the problem persists. I also tried running in Safe Mode but this did not fix the problem, and tried both the original Mac mouse and my Wacom tablet but neither fixes the problem.

Same problem FF3.6.13 WinXP. I had this before but it went away. Upgraded from Firebug 1.6.1 to 1.6.2 tonight and the problem returned; not sure if that's coincidence.
Weird thing is, it's not just that Firefox doesn't respond to the mouse clicks. The click goes right through Firefox to whatever's underneath. However, only the top FF window is affected. If I have two FF windows open, alt-tab into window A, then into window B (both maximised), then when window B stops responding the clicks are picked up by window A.
With window B not responding but over window A, if I click where window A has a SELECT, window A receives the mouse event and the OPTIONS appear over window B.
Only alt-tabbing to another non-Firefox window fixes the problem, and only temporarily.

My 2nd mini iPad in a year and same problem happened,it stopped working. what's wrong with mini iPads?!

I got a replacement to my daughter’s iPad mini in September b/c her 1st one stopped working and now it happened again. I took it to the Apple store and i was told that there's nothing they can do. What's wrong with the iPad minis?

I have an iPad mini and it works great, so do many other people.
Is it possible your daughter abused the device? If it gets dropped, even in a damage proof case, it is a shock to the iPad. Most survive, but if it happens often, it might be a problem.
Charging often, not completely, leaving in charger while in use a lot?
Leaving the iPad in a hot car, or freezing the iPad?

Mouse stops responding and instead brings up a box with options like Search in Spotlight, etc.. What's happening?

Sometimes when I'm typing and click on wireless mouse to correct a misspelling or the like, the mouse stops responding--freezes--and instead brings up a box with one set of options or another. One box includes Search in Spotlight, Search in Google, Look in Dictionary, etc.. The other box includes Help, Cut, Copy, Paste, Font, etc.
On some days, like yesterday, this happens every few minutes. Today, however, it hasn't happened yet--oops, spoke too soon...it just happened again!
I've checked mouse preferences and tried different options there to no avail.
Can anyone help?
Thanks...

Soundl like you are activating the mouse "right click" by mistake and and getting contextual menus instead of the standard left click. I suggest that you turn off the right click option for a while in pref's and use the combination of; "control + mouse click" to access these menus when you actually want them. This will ensure that a miss click is not the problem.
If the problem is fixed, then turn the right click option back on so you can adjust your usage of the mouse with care to click on the right or left side of the mouse for standard or right clicks. this way you know that the problem is you and not the mouse.

Why does downloaded videos from iTunes freeze for a few minutes and then continues. this happen with my iPod Touch 4G and iPad 2.

When I try to watch downloaded TV and Movies from iTunes they will pause for a minuite or 2 and then continue. I have an iPod Touch 4G and an iPad 2. Both have the same problem when trying to watch the shows. Plus. When I try to watch the iTunes TV and Movies on my Windows 7 Desktop the audio is never in sync and usually stops playing.

Im having the same problem with my g4 iPod touch and it is driving me nuts. The freezes happen with downloaded movies ON my ipod, not my computer so these suggestions won't work. I read that the same problem is happening with rentals. I would love to know why this is happening. I would like some answers... and a way to fix it.

Each time i try syncing my ipod with itunes, it freezes itunes and i end up having to shut down my computer. This happened after the latest download, any suggestions?

each time i try syncing my ipod with itunes, it freezes itunes and i end up having to shut down my computer. This started happening after the latest download and my latest purchase. The latest purchase doesn't show up on my iPod and itunes freezes at synching step 2 on 2. Any suggestions?

You should Reset your iPod, by
1. Press Menu and Center button simultaneously for about 10 Secs till the Apple Logo comes ON.
2. Disconnect the sync cable.
3. Check the iPod Welcome screen, select language, go to menu (if you are lucky, your music are still on the iPod.)
if your iPod doesn't show the Welcome screen, bring it to Apple Store.
If the above is okay, (can see Menu but no Music)
4. Close iTunes and Reboot your PC.
5. Start iTunes
6. Connect the iPod to the Sync cable.
7. if iTunes ask to Restore, please do so.
8. Sync your iPod. ( I would advise you to disconnect from Internet and stop the Antivirus program when doing this.)
Good Luck.

TS3276 Well it happened again. Why does my apple me account stop sending mail for no apparent reason. One minute it is working find and 10 seconds latter you get error messages that it does not recognize your password. I am really fed up with the mail sof

Things were going well. Mail was working fine and then the following error message appears out of nowhere. I had not changed any settings. From that point on all efforts to send mail failed, and the error message appeared even thought I used the password to log back in after I quit. Now, an hour after the problem started it takes my password (on the second try after the error message appears) once and sends a test message. Then, one minute later it gives the error message again and refuses to send anything. Why is mail so inconsistent? What can I do in the future to address the problem?
Error message reads "The SMTP server "xxxxx" rejected the password for user "xxx" Please re-enter your password or cancel.
When mail does work again. Should I click the remember this password in keychain or am I just asking for more trouble?
I'm writing this using my IMac computer in a different room. The error also occurs on my powerbook running my new MacBook Pro 12 inch.
Fed up Mac user.

I"m no expert but this used to happen to me all the time (stop downloading, asking for my password, nothing downloading, walking away- 24 hours or more later, all is fine, only to later start all over again)
Well, i gave up for a long time and stopped using that account with mac mail and only accessed it online..recently went and changed the pop3 to only pop and now it works beautifully and seamlessly. Don't ask me why or how, but it does so thought I'd share.

Firefox is constantly freezing up, and I can't get it going again until I close pluginscontainer.exe which, when freezing, is quite large (sometimes even as big as 300MB). What is causing this? It seems to happen on pages with Flash.

I have already tried reinstalling Firefox, using both the BETA and Stable releases. I've cleared all of my plugins and started over with them, reinstalling Flash multiple times as well. After an uninstallation, I even went as far as deleting Mozilla from my Appdata folder on my user account and from Program Files to assure complete uninstallation.
This crash happens multiple times in a day, I can't go 20 minutes of browsing without this happening.
Also, there are multiple instances of plugin-container.exe running (right now, 5).
Thank you so much for your help, this issue has been driving me up the wall and I just could not get it to stop.

There is a known issue where multiple instances of plugin container open if history or cookies are cleared. Are you, or some utility clearing firefox cookies or history, that could be the reason. This problem continues even if plugins are disabled in Firefox.
*Are you opening multiple instances of Flash Player ?
* Is the problem reproducible ? <br/> for instance does it always crash the plugin or cause it to hang if you use a particular site ?
If you get the FlashPlayer plugin crashing use the option to submit the crash reports, it is then possible to follow them up. It is possible to stop the plugincontainer opening, but that could result in a firefox crash. Of course the firefox crash can also send crash reports out, and that could be useful.
* see [[plugin crash reports]]
* [[what is plugin-container]]
* [[firefox crashes]]
There are some problems with FlashPlayer currently under investigation, and there may be other threads in the forum about problems. (e.g. Bug 561019 - Plugin waveOutOpen hangs )
Sometimes using Firefox 3.6 is a workaround that helps with FlashPlayer problems, if you wish to experiment with that consider installing firefox Portable and using Firefox 3.6.23 (or soon 3.6.24) for tests with flash player, whilst keeping firefox 7 for day to day browsing.
* [[http://portableapps.com/apps/internet/firefox_portable/localization#legacy36]]

Since loading Itunes update my Itunes takes about 3 to 4 minutes to load and then when it loads it freezes for about 3 minutes and then unfreezes. This happens with every restart. I've have deleted and reload four times but still get the same results. t

Question: I've have upadated to the latest Itunes software but since doing so I've have had nothing but problems and yes
I have unloaded and reloaded at least 4 times. Now when I try to open Itunes using the short cut on the desk top it takes about 4 minutes or longer for the Itunes to start and then it freezes for about another 2 to 3 mintues and then starts. This happen everytime I try to open Itunes now. I even deleted Itunes from my hard drive and put it on my SSD to see if it would work and still nothing. I've always been pretty good at sloving my problems. But this one has me stumped. Is there anyone who as had this problem that would be willing to help me out. Router25. P.S. It only happen with this one application of software. Everything else loads up fast. This comput is about 1-1/2 years old. Most people would love to have this computer. 9 out of 10. Please help me someone. I ready have a grey beard and it getting grayer.

Restore from backup. If the issue continues, restore as new.

TS1398 my problem is my iphone 4s is connected to the internet(wi-fi) with full signal strength but freezes when browsing and says "Cannot Open Page, Safari could not open page because the server stopped responding".

my problem is my iphone 4s is connected to wi-fi with full signal(3 bars) strength but freezes when browsing and says
"Cannot Open Page"
"Safari could not open page because the server stopped responding"
I already reset the iphone to its factory settings and erase all contents but still the browsing speed freezes or not searching at all. Sometimes it will work and fast but then the problem uccors every now and then. Iv'e been using iphone 4 for two years and I still have it and works fine compared to this IPHONE 4S.

Settings → scroll down to Safari → in Safari settings, I selected both Clear History and Clear Cookies and Data.
IF that does not work -
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Finally - if problem still present -
Go to Settings>General>Reset
Reset the network settings - you will need to add the password of your home WiFi in your phone once more
The device should turn itself off & back on then go into Settings>Wifi and join your network

HT1766 Hi, I share an iTunes account with my wife. Sometimes she gets my iMessages and I don't and vice versa. Also if people face time me it goes to her phone. How can I stop this from happening?

Hi, I share an iTunes account with my wife. Sometimes she gets my iMessages and I don't and vice versa. Also if people face time me it goes to her phone. How can I stop this from happening?

You can share the same Apple ID in
Settings > iTunes & App Store > Apple ID: here
But for all other Apple services like:
FaceTime, iMessage, iCloud, etc, one of you should use a different Apple ID.

I have changed my Apple ID from an old email to a new one. But It keeps coming up with my old email and asking for my old password. How do i stop this from happening and get it onto my new one?

I have changed my Apple ID from an old email to a new one. But It keeps coming up with my old email and asking for my old password. How do i stop this from happening and get it onto my new one? Its on my Ipad and iphone 5, please help as its doing my head it

How do you update it? Basically what has happened my password was disabled for "security reasons" on sunday (21/10/12), so i tried to reset it, but for some reason i couldnt get into my old email (probably because i havent used it for 2 years), so i read on here i could swap it to a new email that i currently use (which is what i have done) ive swapped everythin over to it (facetime, iCloud etc) but keeps coming up with old email and asking for password

IPad Air with iOS 8.02 freezes and blue screen appears. What should be done ? Why is this happening ?

IPad Air with iOS 8.02 freezes and blue screen appears. What should be done ? Why is this happening ?

If nothing else works, you might try this one. It has worked for many others ...
Use iTunes to do a reset to factory default condition. Always be sure to do your backups before fiddling with your iPad. You might do both the iCloud and the iTunes backup, just to be sure!
Back up and Restore your iOS Device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iTunes: About iOS Backups
http://support.apple.com/kb/ht4946
Use iTunes to Restore your iOS Device to Factory Settings
http://support.apple.com/kb/ht1414
Various issues from many different users have been solved by this. I've lost count on how many have been helped by this, so far. But, it doesn't mean EVERYONE will be helped, but I've seen a whole lot. You can only try and see ...
iPad 2 and iOS 8.0.2 Problems
For all iPad 2 owners, this is an important solution for you! These problems result from long-term use, continuous upgrades, corrupted files and various glitches that happen over this long term use. You just need to get your iPad 2 back to FACTORY FRESH CONDITION to start out clean!
Here's one person's solution which will help a lot of iPad 2 users!
keithfrommariettaOct 12, 2014 3:25 PM Re: IPAD2 very slow after IOS 8 upgrade
Re: IPAD2 very slow after IOS 8 upgradein response to pacoKAS
SOLVED: IOS 8 Issues on iPad 2:
I just returned home from a visit to the Genius Bar. Like you and many others, when I upgraded my iPad 2 to IOS 8, it became practically unusable. It was VERY slow, lagged whenever trying to to do anything. Lots of screen freezes and apps spontaneously crashing. I was convinced that the processor on the iPad 2 just couldn't handle the new IOS and I went in to see about restoring to IOS 7.
Thankfully, I was hooked up with a very sharp guy at the bar. The problem is not with the OS, it is with it being an *upgraded* OS. He used the analogy of when you had an older Windows computer and how over time (and over upgrades), they just tended to get slower and slower because of all of the garbage that was carried forward in the upgrades. At those times (and if you've ever had a Windows computer, you get this), the only thing that would speed it up would be to wipe the machine and do a fresh install of the current OS and then reload your apps, and the viola, everything would be fast again. Well, it turns out that IOS can suffer the same problems.
THE FIX: FIRST, be sure you have a current iCloud backup of your device. Connect your iPad to a computer that has a clean fresh copy of IOS 8 on iTunes (this is best done with a computer other than the one that you sync your device to because you DO NOT want to restore it from a back up just yet). Ideally, if you do this at an Apple store you'll be assured of the right version there and someone to answer any questions you might have along the way. You then hold the power and home button down to hard-reset the device and continue to hold them down until it reboots into recovery mode. You then follow the instructions on the computer to reinstall the OS on the device (which wipes everything from it and then reinstalls a clean copy of it). Once this is done (which only takes about 15 minutes), your device will reboot and ask you to set it up. Answer the questions about language, location, etc. and continue until it asks you to log into your iTunes account. Once you do that, it will ask if you want to either 1) Set it up as a new device, 2) Restore from iCloud, or 3) Restore from iTunes. Choose (2), restore from iCloud. This will ensure that it brings down "clean" copies of all of your apps and preferences rather than the potentially corrupted ones that might reside in your iTunes backup. That's it! It will take a few hours depending on how much data and apps you have, but I am happy to report that my iPad 2 is now running IOS 8 and it's running as fast as it ever did when it was brand new!
To sum it up, this process 1) Wipes your device and the garbage causing your problems, 2) Loads a clean and bug-free version of IOS 8 to your device, and 3) restores your apps and data so that it looks just like it did before the wipe, with the exception that it works now! :-)
Note also that by following this process you don't have to go through the painful and laborious process of reloading all of your apps, data and/or settings. iCloud takes care of all of that for you.

After updating iTunes 10.5 and iPhone 4 iOS 5 my phone doesn't work at all. It freezes while it is trying to do the Restore phone. That means I have not have a functional phone for two days now. Same thing happens with my iPad 2.

I updated Itunes to v 10.5. Mistake!!!! Then updated iOS 5 to my iPhone 4 now my iPhone doesn't work as the applications freezes when trying to restore the phone. Same thing happens with my iPad 2, so now I have two pieces of equipment that are completely non-functional. Can any please tell me what to do? How can I reinstall the previous versions of iTunes, or iOS which were working on my iPhone and on my iPad? I hate iTunes and this has been the last drop that messed up my equipment. Please help me. I do not have another phone to call APPLE. This ***** big time!! PLEASE HELP ME!!!

Connect to a computer to restore.

Mouse stops, computer freezes. this problem occurs with any mouse: bluetooth, wired, and a spare logitech wired mouse. iMac 0S10.6.8

Help! Mouse stops, computer freezes. Restart helps for a while, then mouse doesn't respond. Problem occurs with my 4 "mice" - bluetooth, apple wireless, logitech wired & microsoft wired. Any solutions?

Problem solved!
First, the underlying cause MAY have been an unusual circumstance: a smartphone (Galaxy Android) was placed next to the iMac, turned on and with Bluetooth enabled, and left for hours to charge. Could this proximity have resulted in the Mac getting some strange Bluetooth input?
Fix: Using the temporarily-installed mouse and keyboard, I removed the existing Bluetooth keyboard and trackpad entries. (I just removed every Bluetooth device.) Then I used the standard procedure to re-pair the wireless keyboard and trackpad.
After removing all Bluetooth devices, I could not get the Mac to detect any Bluetooth devices until I restarted the Mac, at which point device detection and pairing worked flawlessly.
My best --and admittedly ignorant, sketchy-- theory: Some mal-formed event got stuck in the Bluetooth input stream, causing the trackpad up and/or down states to be hyper-sticky. That event couldn't be cleared without removing the originating device and re-pairing.
HTH

Tuitorials stop and/or freeze, samething happens with the new Microsoft Office 2011, Tuitorials stop and/or freeze, samething happens with the new Microsoft Office 2011

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