Turn Off options "Rely on system fonts only;"

I'm trying to figure out why PageMaker keeps running into a wall when trying to export a pdf.  I continue to get the error message: "Adobe PDF Settings" turn off the option "Rely on system fonts only; do not use document fonts."  I've searched through all the settings I can find in PageMaker and I don't see a single one called "Rely on system fonts...".  I've tried going into Devices and Printers in Windows 7 and there is no Adobe PDF printer listed despite the fact that the latest Adobe Masters Collection is installed along with Acrobat Reader.  Therefore I don't get where this setting is suppose to be.  Can anyone help me out here?

Re: the million complaints, no--I'm sure there aren't a million lodged. But I'm sure we could document 50,000 complaints about failed plugins, bloated software, too frequent updates, strange error messages on load, features that switch on/off. Just with Acrobat. Probably just on the Adobe board alone. Like polling, I think you could project out to a million from that--because "I haven't heard a million suggestions" doesn't mean there aren't a million customers grinding their teeth with a billion instances of failure.
Re: the upgrade cycle, of course companies like you to upgrade. But that doesn't excuse them from adding new features/tweaks while grandfathering in bugs. Like the bug discussed here, which actually has nothing to do with PageMaker. Because it's the same one discussed here in 2009: http://forums.adobe.com/message/1880784. And it's the same one I'm experiencing now with Adobe Acrobat XI Pro.
And the issue for me (and in the 2009 post) is a conflict between Acrobat and the Calibri font--which is the default font for Word since 2007. (All Ben needed to do was Google the error message posted by this poor ******* who's stuck using PageMaker--he may have even found this post: http://blog.rockymountaintraining.com/?p=2551.)
Six years later, here this bug still is. A bug that is pure Adobe--based on how Adobe products interact with the operating system. I cringe at how many PDFs I've sent out to clients that included unusable links (it would be nice to be as confident as you are that not hearing complaints means there haven't been any).
And a person cannot upgrade out of this kind of bug without upgrading out of Adobe.

Similar Messages

  • Change "rely on system fonts only" via Group Policy

    Hello,
    This may take a bit to explain my problem, sorry in advance. I have a mixed network environment of Windows 7 Professional (x64) and Windows XP Pro SP3 (x32), and all of them have Adobe Acrobat 9 Standard, with the Adobe PDF Printer.
    My problem is that ALL of these systems have a serious, game-killing problem with the Adobe PDF printer setting, "Rely on system fonts only; do not use document fonts". If that option is enabled (or if the option with the same name under Printer Defaults is enabled), then printing in our ERP software dies. (We use Microsoft Dynamics GP). Users get an error "Unable to stop printing", and believe me it took a WHILE before I figured out that the Adobe PDF setting was to blame! This happens even if my users are printing to physical paper, and not touching the PDF printer at all. In other software we sometimes get the annoying popup message from Adobe PDF saying that we need to uncheck the "Rely on system fonts..." setting as well. In short, I HAVE to keep that option turned off for all of my users.
    Unfortunately, every time there's a major Adobe update the option returns (GRRRR!), in both the Printer Preferences menu and the Printer Defaults menu. I'm trying to change the option via a group policy administrative template, but I don't know which registry settings to modify - it seems like this option exists in SEVERAL places, here are the ones I've found so far:
    - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers\Adobe PDF\PrinterDriverData\DistillerHostFontHasMostFonts
    - HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Print\Printers\Adobe PDF\PrinterDriverData\DistillerHostFontHasMostFonts
    - HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Print\Printers\Adobe PDF\PrinterDriverData\DistillerHostFontHasMostFonts
    - HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\Adobe PDF\PrinterDriverData\DistillerHostFontHasMostFonts
    I've also found references in this forum that tell me to also change a long binary string in:
    - HKEY_CURRENT_USER\Printers\DevModePerUser\Adobe PDF\Adobe PDF       (And this one I honestly have no idea how to edit a huge string like that.)
    For the first four registry values, when I change DistillerHostFontHasMostFonts to 0 via a template... the checkbox isn't visually cleared in the GUI. *face palm* I'm a bit desperate - how is an admin supposed to change this option across a company network besides manually?

    And, as a demonstration that this is a REAL and DOCUMENTED Microsoft bug, here's the text of the Dynamics GP KB article:
    It would be nice if somebody from Adobe had an answer other than "yeah you shouldn't disable that feature, for vague reasons of our own that we won't tell you."  Microsoft clearly believes it MUST be disabled! I don't have an option there, or my company's ERP software doesn't work.
    SYMPTOMS
    When  you try to send a report as a .pdf file to an e-mail recipient from  Microsoft Dynamics GP and from Microsoft Business Solutions - Great  Plains, you receive the following error message:When you create a PostScript file you have to send the host fonts. Please go to the printer properties, "Adobe PDF Settings" page and turn OFF the option "Do not send fonts to Distiller" appears.You continue to receive this error message after you follow these steps to turn off the Do not send fonts to Distiller option:
    1.
    Click Start, and then click Printers and Faxes.
    2.
    Right-click Adobe PDF, and then click Properties.
    3.
    On the General tab, click Printing Preferences.
    4.
    Click to select the  Do not send fonts to "Adobe PDF" check box, and then click OK.
    5.
    On the Advanced tab, click Printing Defaults.
    6.
    Click to select the Do not send fonts to "Adobe PDF" check box.
    7.
    Start Microsoft Great Plains.
    Back to the top
    RESOLUTION
    Microsoft Dynamics GPTo resolve this problem, complete steps 1-6 in the "Workaround" section.
    Back to the top
    Microsoft Business Solutions -  Great Plains 8.0To  resolve this problem, complete steps 1-6 of the "Workaround" section,  and then obtain the latest service pack for Microsoft Business Solutions  -  Great Plains 8.0. For more information, visit one of the following  Microsoft Web sites, depending on whether you are a partner or a  customer. Partners https://mbs.microsoft.com/partnersource/products/GreatPlains/downloads/servicepackCustomershttps://mbs.microsoft.com/customersource/support/downloads/servicepacks
    Back to the top
    WORKAROUND
    To work around this problem, follow these steps.Adobe 6.0 and Adobe 7.0
    1.
    Click Start, and then click Printers and Faxes.
    2.
    Right-click Adobe PDF, and then click Properties.
    3.
    On the General tab, click Printing Preferences.
    4.
    Click to clear the Do not send fonts to "Adobe PDF" check box.
    5.
    On  the Advanced tab,  click Printing Defaults.
    6.
    Click to clear the Do not send fonts to "Adobe PDF" check box.
    7.
    Start Microsoft Great Plains.
    8.
    In Microsoft Great Plains, click Print Setup on the File menu.
    9.
    In the Name list, click Adobe PDF, and then click Properties.
    10.
    On the Adobe Default Settings tab, click to select  the  Do not send fonts to "Adobe PDF" check box. Then, click to clear the Do not send fonts to "Adobe PDF" check box.
    11.
    Click OK two times.
    Adobe 8.0
    1.
    Click Start, and then click Printers and Faxes.
    2.
    Right-click Adobe PDF, and then click Properties.
    3.
    On the General tab, click Printing Preferences.
    4.
    Click to clear the Rely on System fonts only; do not use document fonts check box.
    5.
    On the Advanced tab, click Printing Defaults.
    6.
    Click to clear the Rely on System fonts only; do not use document fonts check box.
    7.
    Click OK two times.
    Back to the top
    STATUS
    Microsoft Dynamics GP 10.0Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
    Back to the top
    Microsoft Dynamics GP 9.0Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
    Back to the top
    Microsoft Business Solutions -  Great Plains 8.0Microsoft  has confirmed that this is a problem in the Microsoft products that are  listed in the "Applies to" section. This problem was first corrected in  Microsoft Business Solution - Great Plains 8.0 Service Pack 4a.
    Back to the top
    MORE INFORMATION
    The  third-party products that this article discusses are manufactured by  companies that are independent of Microsoft. Microsoft makes no  warranty, implied or otherwise, about the performance or reliability of  these products.
    Back to the top
    APPLIES TO
    Microsoft Dynamics GP 2010
    System Manager, when used with:
    Microsoft Dynamics GP 10.0
    Microsoft Dynamics GP 9.0
    Microsoft Business Solutions–Great Plains 8.0

  • Setting for "Rely on system fonts" does not work

    Hello,
    Some time ago I wrote a VBA function that would print a worksheet to pdf. It worked great. I reformatted my system, and now the code no longer works. When I run the routine, I receive the error message, "When you create a PostScript file, you must reply on system fonts and use document fonts. Please go to the printer properties, 'Adobe PDF Settings' page and turn OFF the option 'Rely on system fonts only; do not use document fonts."
    I have changed this setting within the Adobe printer setting in Excel, I have changed it in both the 'Printing Preferences" and "Printer Properties" with the Devices and Printers Windows dialog, and I have confirmed that it is turned off in the binary registry key "HKEY_CURRENT_USER\Printers\DevModePerUser\Adobe PDF". Also, I have applied the Acrobat 9.4.2 patch. Yet still I get the message when my code is executed....
    There were a few changes between my system from before my reformatting. The common items were Windows7 64-bit, Adobe Acrobat 9. The changes were that I went from Microsoft Office 2010 64-bit to Office 2010 32-bit. Windows 7 SP1 is now installed. Also, both Acrobat and Office are installed on my internal "Data" drive, rather than the "C" drive where my operating system is installed.
    Although I do not see an issue with code, since it worked for months, I have included it below (the printing code is at the end). Any help would be GREATLY appreciated!
    Public Sub EnumOrder(ByVal lngLine As Long)
    'lngLine is the line number to start enumeration at
    Dim strStore As String
    Dim strFileName As String
    Dim strTmpPath As String
    Dim strPDFPath As String
    Dim c As Long
    Dim x As Long
    Dim lngErr As Long
    Dim wsPicklist As Worksheet
    Dim wsTemplate As Worksheet
    Dim oPDF As PdfDistiller
    Set oPDF = New PdfDistiller
    Set wsPicklist = Worksheets("Phase II Picklist")
    Set wsTemplate = Worksheets("Template")
    strStore = wsPicklist.Cells(lngLine, 1).Value
    ' Clear formatted border on order template
    wsTemplate.Activate
    wsTemplate.Range("A7:L56").Select
    Selection.ClearContents
    Selection.Borders(xlDiagonalDown).LineStyle = xlNone
    Selection.Borders(xlDiagonalUp).LineStyle = xlNone
    Selection.Borders(xlEdgeLeft).LineStyle = xlNone
    Selection.Borders(xlEdgeTop).LineStyle = xlNone
    Selection.Borders(xlEdgeBottom).LineStyle = xlNone
    Selection.Borders(xlEdgeRight).LineStyle = xlNone
    Selection.Borders(xlInsideVertical).LineStyle = xlNone
    Selection.Borders(xlInsideHorizontal).LineStyle = xlNone
    wsPicklist.Activate
    ' Initialize variables
    strFileName = wsPicklist.Cells(lngLine, 1) & "-" & wsPicklist.Cells(lngLine, 2) & " " & Format(wsPicklist.Cells(lngLine, 4), "mm-dd-yy") & " Team" & Format(wsPicklist.Cells(lngLine, 3), "00")
    c = 7
    x = lngLine
    ' Add store order data to the template
    With wsTemplate
        ' Add header data to the order template
        .Cells(1, 2) = wsPicklist.Cells(lngLine, 1)  ' Store #
        .Cells(2, 2) = wsPicklist.Cells(lngLine, 3)  ' Team #
        .Cells(4, 2) = wsPicklist.Cells(lngLine, 4)  ' Deliver By
        .Cells(1, 5) = wsPicklist.Cells(lngLine, 13) ' Ship To Name
        .Cells(2, 5) = wsPicklist.Cells(lngLine, 14) ' Ship To Address
        .Cells(3, 5) = wsPicklist.Cells(lngLine, 15) ' Ship To City/State/Zip
        .Cells(4, 5) = wsPicklist.Cells(lngLine, 16) ' Comment
        ' Add line items to the order template
        Do
            .Cells(c, 1) = wsPicklist.Cells(lngLine, 6) ' Part #
            .Cells(c, 2) = wsPicklist.Cells(lngLine, 7) ' Part Name
            .Cells(c, 7) = wsPicklist.Cells(lngLine, 8) ' Qty Ordered
            wsPicklist.Cells(lngLine, 10) = Now         ' Date Printed
            wsPicklist.Cells(lngLine, 11) = strFileName ' File Name
            lngLine = lngLine + 1
            c = c + 1
        Loop While strStore = wsPicklist.Cells(lngLine, 1)
    End With
    'Create formatted borders on store order template
    x = lngLine - x + 6
    wsTemplate.Activate
    wsTemplate.Range("A7:L" & x).Select
    With Selection.Borders(xlEdgeLeft)
        .LineStyle = xlContinuous
        .ColorIndex = xlAutomatic
        .TintAndShade = 0
        .Weight = xlThin
    End With
    With Selection.Borders(xlEdgeTop)
        .LineStyle = xlContinuous
        .ColorIndex = xlAutomatic
        .TintAndShade = 0
        .Weight = xlThin
    End With
    With Selection.Borders(xlEdgeBottom)
        .LineStyle = xlContinuous
        .ColorIndex = xlAutomatic
        .TintAndShade = 0
        .Weight = xlThin
    End With
    With Selection.Borders(xlEdgeRight)
        .LineStyle = xlContinuous
        .ColorIndex = xlAutomatic
        .TintAndShade = 0
        .Weight = xlThin
    End With
    With Selection.Borders(xlInsideVertical)
        .LineStyle = xlContinuous
        .ColorIndex = xlAutomatic
        .TintAndShade = 0
        .Weight = xlThin
    End With
    With Selection.Borders(xlInsideHorizontal)
        .LineStyle = xlContinuous
        .ColorIndex = xlAutomatic
        .TintAndShade = 0
        .Weight = xlThin
    End With
    ' Print the store order to PDF
    strTmpPath = "D:\Eric\Desktop\WIS-Speedway\Phase II\Picklists\New\Tmp\"
    strPDFPath = "D:\Eric\Desktop\WIS-Speedway\Phase II\Picklists\New\"
    wsTemplate.PrintOut copies:=1, preview:=False, _
    ActivePrinter:="Acrobat Distiller", printtofile:=True, _
    collate:=True, PrToFileName:=strTmpPath & strFileName & ".ps"
    oPDF.FileToPDF strTmpPath & strFileName & ".ps", strPDFPath & strFileName & ".pdf", ""
    ' Set active cell to next store order
    wsPicklist.Activate
    wsPicklist.Cells(lngLine, 10).Select
    End Sub

    Ok, I have given up the ghost on this problem. I found a MUCH better solution to the problem that I was having, that also has the side benift of processing far faster. See http://msdn.microsoft.com/en-us/library/ee834871(office.11).aspx for details. Basically, I am now using the VBA ExportAsFixedFormat method, rather than Distiller. Hope this helps.

  • When you create a PostScript file you must rely on system fonts and use document fonts

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