Two Alerts for one scenario: Application Error and No mapping found

Hello,
we have a synchronous scenario here embedded in an BPM.
The last send step step is sync. The receiver is a web service (SOAP adapter) which sends back a response.
Problem with the response from the service:
First test: error entries in SXMB_MONI and in RWB
RWB only shows message "No mapping found".
SXMB_MONI shows more:
1 entry for send step (status: log version)
1 entry for APPLICATION ERROR for response
1 entry for NO_MAPPING_PROGRAMM_FOUND for response
APPLICATION ERROR:
We have changed to trace level 3 now and there are some messages:
level 3 message type T: Unknown channel type: SOAP
Don´t know if this matters, because the channel is the sender channel.
NO_MAPPING_PROGRAMM_FOUND:
We have checked the whole implementation.
It is completed w/o anything missing. the required mapping is available.
No left change list entries to be activated.
Error text:
The Interface-Mapping http://xxx.com/xi/global GetDocIDsReq_nach_GetDocIDsResp is not available in runtime cache
We made more than one full cache refresh but w/o any effect.
We checked: There are no locks left!
Does anybody here have experience with this problem or has more ideas what to do?
Best regards
Dirk
Message was edited by:
Dirk Meinhard

Hello Dirk,
We figured out that if you change your message mapping you also have to refresh and save your Interface Mapping.
To ensure that your messages are equal with your Interfaces and the Message Types you should test the Interface Mapping by using integration Builder.
If this works you have to check your BPM.
By using BPM we figured out that if there is a fault in a BPM version the engine will not use this new version.
To figure out which BPM version is used you have to open the
Process Monitor à select the process and display the graphic à navigate to EXTRAS and select Workflow Builder. There you will see which BPM is really used. Maybe this is an old one.
Hope this will show you where the problem is.
Daniel

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