Two probs with my imac need help with

Hi all I bought my first mac for the wife but we have two probs with it we cant get on top of
One is every time we try to access her mac that is on the same network it asking for a password
But none of the pcs have a password on
And the second prob is the mac losers sound on email but we are not on an imap account
So I have read that it is something to do with the idle setting but we can not find the settings
Can anybody help and I must say the mac is the best PC I have every used that's if I can get the wife off it

al22,
You have 90 days of free AppleCare telephone support. If your machine is within the 90 days or you have already bought AppleCare (STRONGLY recommended) give them a call. The support is excellent, nothing like what you are used to with a PC.
Because you did not complete your profile we have no idea where you are located, what machine you have or the version of OS X installed. Please complete your profile, you can find it under Your Stuff in the upper right.
http://support.apple.com/kb/HE57

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    7:39 pm      Thursday; May 29, 2014
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