U-verse blocking skype calls

Has anyone encounter this situation? While using skype from my desktop to make calls I have come across the issue of my calls getting dropped at the 4 to 5 minute mark. Had a tech from skype help with a live call as it got dropped at the 5 min. mark.He mentioned an error message that came up.Basically that my ISP ( ATT) is blocking some services of skype.ISP is blocking calls to specific countries or #'s.His solution was to call ATT and ask to un-block skype. Att support ran some test and told me that everything was fine . They did not find any filters or blocking in my system.Passed me over to a tech help line connected toatt where I have to pay for any support to look into this situation. I declined since this is not my doing but perhaps ATT control of useage .Phone calls are still being dropped and no one knows why.I do not have cell phone service from ATT .

I would recommend that you send a Private Message to the ATTU-verseCare Community Specialist team. One of the specialists will respond to your PM shortly. Please look for the flashing envelope at the top right of the page for your response from a team member. If they will do it, these guys will know and be able to get it done.

Similar Messages

Blocking skype calls from certain parts of the wor...

Hi, i was wondering if it's possible to configure my router or something to block incoming calls from people in the US calling me in europe while still being able to call people from europe to europe?

Hello,
That's not possible - nor necessary. Just adjust your "privacy" parameters
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

System Information skype call.

I got a skype call which was an automated voice saying My system was slow and not protected. I immediately hung up figuring it was somebody trying to gain access to my computer. Does Skype ever do automated calls?

No. This is a phishing attempt.
To avoid receiving any Calls like this, you can adjust your privacy to, Change Allow Calls from... "anyone" to "people on my Contact list only".
http://community.skype.com/t5/Windows/Does-anyone-know-what-quot-sys-help-bn3-quot-is/m-p/967658#M71...
You may also block and report the scammers.
https://support.skype.com/en/faq/FA10488/how-do-i-block-or-report-a-contact
Regards,
Tamim
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour
If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.

ASA5520 allowing/blocking Skype

I have the following:
redundant ASA5520s on v8.2(1)
proxy server/web filter for blocking access to websites for staff/students
users who want to use Skype
Cisco Catalyst 4507 core
a dozen VLANs for staff/student/WiFi etc
Cisco core policy that routes 80/443 to transparent proxy on a WiFi VLAN
Windows desktops have direct proxy settings in IE
Pretty much all outbound ports are closed with 80/443 and a handful of specifics for various things open. Because of this Skype attempts to use 80/443 which are sent to the proxy server but bnecause they're not HTTP/HTTPS they cannot be understood. Skype attitude is to open 1024-65535 which is just plain stupid!
There's no way to specify which port(s) Skype uses for outbound. I tried opening 33000-33099 which worked perfectly for 2-3 devices (Win laptop, iPad) but others failed all the time.
I've seen people mention using an AIP-SSM module in the ASA for blocking Skype (and other things eg torrents). Is it possible to use this module to allow Skype eg on ports 1024-65535 whilst blocking any other application from using those ports?
Any advice on the handling of Skype in this configuration would be appreciated.

Hi Steve,
To block skype is not that easy i am sharing a piece of work which i did some time ago. Hope it might be helpful in case you need to block skype.
Its just a workaround and you may decide your course of action
these are skype login servers:
"dir1.sd.skype.net:9010", "dir2.sd.skype.net:9010", "dir3.sd.skype.net:9010", "dir4.sd.skype.net:9010", "dir5.sd.skype.net:9010", "dir6.sd.skype.net:9010", "dir7.sd.skype.net:9010", "dir8.sd.skype.net:9010" "http1.sd.skype.net:80", "http2.sd.skype.net:80", "http3.sd.skype.net:80", "http4.sd.skype.net:80", "http5.sd.skype.net:80", "http6.sd.skype.net:80", "http7.sd.skype.net:80", "http8.sd.skype.net:80" Skype-SW connects randomly to 1-8.
if you want to block skype totally and dont want to spend alot on your firewall. you can use Squid proxy running on OpenBSD.
The below is not an accurate but near by or approximate study of how Skype operates, and is not a comprehensive analysis of its behaviour :
1) Skype will initially attempt to contact supernodes, the IPs of which are in a file stored along with the other files that Skype installs. The first method of contact is direct. The source ports that Skype attempts to connect from are non-default ports. From my observations I could see that the UDP source port 1247 is the initial control channel. Once the connection is established, the rest of the communications is done in TCP over non-default source ports with ranges sweeping from 2940-3000. In general, any company that is serious about its security policy would have strict egress filtering rules, which makes identifying the non-default source/destination ports that Skype uses irrelevant since they would be blocked anyway.
2) If the above fails, Skype will use the proxy server specified in Internet Explorer, and attempt to tunnel the traffic over port 443 using the SSL protocol. The destination IPs are of course random as above, which makes destination blocking out of the question. The only option left is to block SSL, which is not really a solution, unless you want to end up excluding all legal SSL destinations.Deleting the user's proxy settings would also disallow Skype from connecting. That would however leave the user without internet access. Even if the user had no proxy settings, and the proxying was done transparently (which would definitely include proxying http and https traffic), the Skype traffic (SSL) would again be transparently proxied, which puts us back at square one.
The Alternative That Works :
Internet access services in our corporate workplace are provided by our proxy servers. The setup is basically quid-proxy running over OpenBSD. PF (packet filter, OpenBSD's built-in firewall) takes care of all the egress/ingress filtering, and the rest of the content filtering is done in Squid using custom-written accesslists. Blocking Skype's default operation was a no-brainer, as our strict egress filtering rules block all outgoing traffic. The problem was with Skype detecting the user's proxy server, and tunneling its traffic over Squid. Upon checking Squid's access logs, all we could see was requests made by the user's machines using the 'Connect' method to random destination IPs.
As mentioned above, blocking SSL or the 'Connect' method, means blocking access to all legitimate websites that use SSL (Hotmail, Yahoo,E-banking, E-commerce websites, e.g any website that is secured by SSL).Should you go down that road, you would have to explicitly allow all permitted destinations (an ongoing technical nightmare).
The catch in successfully blocking Skype given all of the above, would be to block access to requests made by clients, to destination specified by their numeric IP address, AND using the 'Connect' method to tunnel the Skype data. I have done that simply by writing an access list in Squid that achieves just that. The access-list is in regex (regular expression) format that identifies numeric IP addresses. The access-list further specifies the connection method that the client is using. In Squid the 'Connect' method is conveniently called 'Connect' as well.
The access list then is of the following form :
# Your acl definitions
acl numeric_IPs urlpath_regex ^[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+
acl connect method CONNECT
# Apply your acls
http access deny connect numerics_IPs all
Regards
Anim Saxena
*Rate helpful posts*

Skype Calling problem

Hello! anybody could help me resolve my problem with skype calling issue? When my contact is online I turned offline and vise versa, then I have to wait for 30 to 35 minutes for access reconnection though the 3G signal is good. Wasting time! ....thanking you in advance and really appreciate your help.

Sorry, you can't. However, you may have a look at http://www.fring.com/
If you want to thank someone, just click on the blue star at the bottom of their post

Skype call or false call???

I received a auto call today saying my system needed upgrading etc. and to go to a specific web site. When I received the call, it said to be from " Notification TM, urgent online instruction" Name of the user seem to be: s.repair.urgent.fix.1
Is this false, or skype?
Regards,
RubyWax
Solved!
Go to Solution.

RubyWax wrote:
Is this false, or skype?
FROM MODERATOR
This is a well known SCAM. We NEVER contact customer in this way.
Please ignore, block the caller and delete from your system.
Thank you.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Skype call ends, suddenly activx error and my AV b...

This happened last night and It happened again today. I was in a call with a friend for about 5 hours, as soon as the call ended I get an Activex error: "One or more ActiveX controls could not be displayed", This appeared again after I hit Ok. I have gotten this error previously before I didn't worry too much about it, but then I notice my Anti virus (Microsoft secuirity essentials) is flipping out telling me its blocking something. The software that was blocked is: https://www.microsoft.com/security/portal/threat/encyclopedia/Entry.aspx?Name=Blacole
Immedietly afterwards I ensured that my Anti virus, Java, windows updates and everything it told me to do on the above page. Ran a full scan and it came up with nothing, everything was fine. As I said before it happened again today; Skype call ended, activex error, then MSE reporting it blocked harmful software. After this happened I installed a bunch of windows updates and started looking around, and saw that people reporting that Skype ads have been compromised and have been receiving malware. Seeing this I decided this might be the cause as I don't go to potentually harmful sites. Far too Paranoid.
Has anyone else been having this problem?

Yes, exactly the same tonight. A call I was in got dropped and I had an ActiveX error message popup followed by MSE immediately throwing up a hit for this 'Blacole' virus. I don't know if anyone can shed some light on whether damage will have been done or not.
I went through the steps in this guide for the Blacole stuff and none of the tools following MSE could find anything relating to it http://malwaretips.com/blogs/js-exploit-blacole-virus/
I'll probably be formatting and throwing Skype in the bin prior to changing all my passwords anyway. This wasn't the first time I had the ActiveX bull**bleep** relating to a skype ad popup either :[ I'm curious - are you from the UK? I read about people trying to block ads and the tip wasn't working because people in different locations were recieving different content.

Running two different skype calls on two pc's but ...

Hi All,
So I don't have the means to test this before I actually need it.
But would it be possible to run two different skype calls on two pc's but on the same account.
So I'm logged in with one and the same account on both pc-A and on pc-B. With pc-A I want a video call with person X, and with pc-B a video call with person-Y.
Can this be done on the same account at the same time? Or should I make a seperate account for that?
Kind regards,
Solved!
Go to Solution.

Theoretically this can be done, but very soon your account will be flagged as abusing the Terms of Use, and the account might be blocked.

I cannot receive skype calls on my landline

skype calls are bing blocked from my landline. when i call my home landline number from skype i (and everyone else who is calling me) get a recording saying that my phone does not accpet blocked calls and that I should dial *82. CenturyLink (my carrier) is telling me this is a Skype problem.

Hi, lolel011, and welcome to the Community, The next step is to contact Skype Customer Service directly. We here in the Community do not have the tools to diagnose or to resolve these types of problems. Regards,Elaine

Skype calls disconnection

Dear all,
I purchased skype voip services, and trying to call pakistan from saudi arabia, but during last 4 days my all calls about 30-40 calls disconnect after 1 or one and half minutes. I am using nexus 4 android 4.4.4 and skype latest version. Also skype is not blocked in saudia arabia. Also i tried to make a call from my laptop but same issue. Is there any skype customer support number or email who can check my account and solve this issue

I have the same problem with Skype calls from Saudi Arabia to landlines. Strangely, when I call from Saudi to the U.K. or Saudi to Switzerland I get clean, uninterupted phone calls. When I call Saudi to the United States the calls are disconnected after a bit more than one minute. I suspect the local telecom is doing this to discourage Skype users. Does anyone have the same experience making Skype calls from the Kingdom?

NO SOUND ON DV6, BUT STRANGELY WORKS WHEN SKYPE CALLS ARE ON

Hi,
I have gone tried many of the things that were provided in these forums but nothing has helped so far. There is no playback from the speakers, so I assumed the speakers were dead and started using external speakers, but strangely the playback started working when I made a skype call.
Any sounds played from media players, websites or any other source work properly when a skype call is being made.
As soon as the call is disconnected, everything stops.
What is the skype call triggering that enables the audio to play.
I have uninstalled/reinstalled IDT drivers, tried all sorts of configuration settings, but nothing has worked so far.
What is the problem here and how can it be fixed???
Please help!!

Hi,
I have gone tried many of the things that were provided in these forums but nothing has helped so far. There is no playback from the speakers, so I assumed the speakers were dead and started using external speakers, but strangely the playback started working when I made a skype call.
Any sounds played from media players, websites or any other source work properly when a skype call is being made.
As soon as the call is disconnected, everything stops.
What is the skype call triggering that enables the audio to play.
I have uninstalled/reinstalled IDT drivers, tried all sorts of configuration settings, but nothing has worked so far.
What is the problem here and how can it be fixed???
Please help!!

I am recieving calls from a solicitor. Show up as no caller Id. I want to block all calls that do not show caller Id. Can I do that? I am on the do not call list

How do I block all in coming calls that do not show on my caller Id. Phone says "no caller id" This particular call is from a place selling septic tank cleaner. They leave an automated voice mail. They are calling me over and over. I am on the national do not call list but that's no help. Because the caller id doesn't show anything I can't even report them.
I remember in the past calling a number and before my call would go thru I would have to enter my phone number so the party I was calling knew who was calling them. That is what I want to do. I want to block all calls from "no caller id" "number unavailable" Just FYI my phone is an IPHONE 5 and I am on Verizon.
Any help would be appreciated.
Thanks

itbitybob, good day!
Thank you for taking the time to reach out to us today. I know how frustrating it can be getting phone calls from "no caller id" numbers. We do have an option that is called Family Base that will allow you to block unknown numbers, private numbers, or caller id. This link will provide you with the full details of this option. http://vz.to/1gIklla I hope this is able to answer your question. If you have further questions please feel free to reach back out to us at any time.
KevinR_VZW
Please follow us on Twitter @VZWSupport

My iphone dosn't ring when there is a mail ,skype call ,face book notifications or twitter ?? !

my iphone dosn't ring when there is a mail ,skype call ,facebook notifications or twitter ,,and dosen't make lock sounds or keyboard sounds however i turned it on and i think that there is no problem in the iphone cause i can listen to ringtones,,music and every thing ,,so what is the problem ,,hope you give me a quick reply,,,thank you

Check here.

How can I block 'no caller id' calls from contacting me?

Over the last couple of days someone has got a hold of my number, and has been calling me with a private number. I want to know if there is a way I can block all calls on my phone that come from a private 'no caller ID' number, and only allow ones that have a caller ID through. I have tried contacting my service provider Telstra which they said the most they can do is put me on the do not call register (which doesn't help my situation at all, as the person isn't a telemarketer). Does anyone have any ideas about how to fix my problem?
Thanks.
(I have an iPhone 5 iOS 7.1.1 and my service provider is Telstra Australia)

There is no Third Party App you can load onto an iPhone that will be allowed to take over your iPhone's Phone without jailbreaking your device (which cannot be discussed here nor would I ever recommend doing it).
One feature you can use is the Do Not Disturb feature. You can set it to allow calls from your Favorites then add all of your people to your favorites, but that is not quite what you are asking for.

How can I remove "skype caller" from caller id

When I make calls from Skype I don't mind if it shows my phone number, but would prefer the customer I'm calling don't see that it's from a "skype caller" as this startles some customers I do business with. Can I have that wording removed and replace it with my name?

On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your iPhone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : http://support.apple.com/en-gb/HT1918
If you don't get the 'none' option on the payment details screen : http://support.apple.com/en-gb/TS5366

U-verse blocking skype calls

Similar Messages

Maybe you are looking for