U00BFhow can I show ITemname in Query manager?

If I do a query using items, when i choose de range of items only show ItemCode and numbers of records, how can also show itemname??
thanks.

Dear Mariano,
You can get the details information about all the fields of the OITM table
by doing the following step :-
1. Open the Query Manager in the SAP Business One Application.
2. Select the Table OITM
Then you will get all the details information about the fields available in OITM table with
description.
After that you can select the fields of the OITM table as per your requirement.
Regards,
Rakesh Pati
SAP Business One Forum Team

Similar Messages

How can show itemname in Query manager?

If I do a query using items, when i choose de range of items only show ItemCode and numbers of records, how can also show itemname??

Dear Mariano Fernandez Bustillos,
You could show the ItemName like following query:
SELECT T0.[ItemCode], T0.[ItemName]
FROM OITM T0
WHERE T0.[ItemCode] > 'A00001'
Best Regards
Jane Jing
SAP Business One Forums team

Easy query is not showing on Easy query Management(Browser)

Dear all,
          I want to consume a bex query into SAP UI5. For that I found this document:-
     http://cms.int13h.nl/wordpress/wp-content/uploads/2013/01/How-to-Create-OData-Services-for-Analytic-Queries.pdf
     In this document, the first step is to define a query as EasyQuery. So I checked the option "By Easy Query" under Release for External Access.
     After this I checked in Easy Query Management using EQMANAGER tcode, but there was no entry found for this query. It was blank.
     Please help me in this issue.

HI Antony Jerald J,
Do you have variables in your Bex Query.
Please check the pre requisites in the following link:
http://help.sap.com/saphelp_nw73ehp1/helpdata/en/b6/53d6c4e26a4504b8971c6e690d2105/frameset.htm
BR
Prabhith

"SUM" keyword does not show results in query manager

Im using the sql keyword sum in my query which displays sum of doctotal for all sales order created by a particular sales employee.. but it is just showing the doctotal row wise. Is there sum limitations on the sql syntax that can be used?
Also is it possible to show the sum of doctotals without callin it at row level,as we are printing redundant data. Im not using PLD as the requirement is just to show the result of the query.
Please help
Regards
Aris

Try the query as
select sum(t.total) from
SELECT T0.DocNum, T0.DocTotal,T0.DocTotal - T0.VatSum, T0.DocDate, Sum(T0.DocTotal) as Total,Sum(T0.DocTotal - T0.VatSum) as withoutTax FROM ORDR T0 INNER JOIN OSLP T1 ON T0.SlpCode = T1.SlpCode
WHERE T1.SlpName ='Rajesh Nair' and T1.SlpCode -1
GROUP BY T0.DocNum, T0.DocDate, T0.VatSum, T0.DocTotal
) t
or in one query at the end as sum as
SELECT T0.DocNum, T0.DocTotal,T0.DocTotal - T0.VatSum, T0.DocDate, Sum(T0.DocTotal) as Total,Sum(T0.DocTotal - T0.VatSum) as withoutTax FROM ORDR T0 INNER JOIN OSLP T1 ON T0.SlpCode = T1.SlpCode
WHERE T1.SlpName ='Rajesh Nair' and T1.SlpCode -1
GROUP BY T0.DocNum, T0.DocDate, T0.VatSum, T0.DocTotal
UNION
select null, null, null, null, sum(t.total), null from
SELECT T0.DocNum, T0.DocTotal,T0.DocTotal - T0.VatSum, T0.DocDate, Sum(T0.DocTotal) as Total,Sum(T0.DocTotal - T0.VatSum) as withoutTax FROM ORDR T0 INNER JOIN OSLP T1 ON T0.SlpCode = T1.SlpCode
WHERE T1.SlpName ='Rajesh Nair' and T1.SlpCode -1
GROUP BY T0.DocNum, T0.DocDate, T0.VatSum, T0.DocTotal
) t

Can't show the iFS Server Management Console

I have installed iFS 1.1 as a part of Oracle 9i AS on a Linux
machine. When I run any command from the /bin directory, nothing
happens (I run first ./ifsstart, then ./ifssvrmgr,
then ./ifsjwsstart and at last ./ifsmgr) and I should get the
Oracle iFS Manager login screen, but it does not happen.
Can anybody help me with that?
I have O9iAS, iFS 1.1 and Suse Linux 7.2.
Thanks,
Nikola

I'm on W2K but I think the order of the commnads would be
similar, My startup script is
f:
cd \oracle\ora81\9ifs\bin
start /B ifslaunchdc
start /B ifslaunchnode
start /B ifsstartdomain -s cdprod2:53140 ifssys
start /B oemctl start oms
start /B oemapp console
Replace
start /B ifslaunchdc
with
ifslaunchdc &
on linux.
cdprod2 is the hostname of my machine.
Mitch

Sowh ItemName in a query manager

If I do a query using items, when i choose de range of items only show ItemCode and numbers of records, how can also show itemname??. I refere the List of existing values when window opening from the query selection . In this windows only sohw it the named parameter and the record number. and my question is, is posible to show also the ItemName??
thanks.

No, it is not possible. The list of existing valu window is a fix feature of SBO.
There are queries making possible selecting by more data, but theese are for setting a field value by an FS. (It stores the first value from the selected line.) You may use the selected value later in a query.

Can we show comments in adhoc query?

Hello All,
       Can we put comments in Adhoc query?
       I have a comment icon in infotype 9903.
       I need to fetch that particular comments and show in a query output. It is not a field.
       Can we do this? If yes, then please let me know how?
Cheers,
Darshna.

I did it sometime back. A bit complicated process.
Create an infoobject, manually enter the values "keyfig1" and "keyfig2".
Include this infoobject in the filters and restrict it using a "ready for input" variable.
Now create two formula variables.
Write a customer exit such that when you select "keyfig1", first formula variable's value should be set to 1 and other one's to 0.
Then in the query create two calculated key figures, multiply both with the formula variable. Also supress column (all active value == 0).
Then it will show the key figure which you have selected.
Pravender

Enterprise Manager can't show web-service in the web-services area

I'm deploying my application(stateless web-service) it work's well, but Enterprise Manager show that it's not a web-service, it can't show application in the web-services area, this fuсking server have many-many-many bugs and errors (fuсking developers was drunken a lot, imho), documentation's have many errors too, and I hate this server, but I need to use it on my work :-(
p.s. read documentation's carefully it have many errors.
p.p.s. From Russia with LOVE! Russian developers are the best from the best!

Hello,
Could you be more specific about the version of OracleAS you are using?
- which exact version ? (10.1.3.x, 10.1.2.x or 9.0/x)
- which kind of Web Service are you developing? (J2EE 1.4/JAX-RPC or earlier version)
Also if you find bug in the documentation or product please send let the Oracle Support Service knows.
Regards
Tugdual Grall

Hi guys can someone help with a query regarding the 'podcast app' why do they not have all the episodes that relate to one show available why only half or a selected amount

Hi guys can someone help with a query regarding the 'podcast app' why do they not have all the episodes that relate to one show available why only half or a selected amount

THanks...but some days they have all the episodes right back to the very first show...ive downloaded a few but they are only available every now and then which makes no sense...why not have them available the whole time ??

FF shows on the task bar shows running on task manager but I can not maximize it

FF shows on the task bar shows running on task manager but I can not maximize it.

Can you try starting Firefox in Safe Mode. To do that, hold down SHIFT while you click the desktop shortcut or quick launch icon. Then click the '''Continue without making changes''' button.
If it works in that configuration, then one of your add-ons is the culprit.

Can't load Print Layout Designer from Query Manager

Hi All,
I'm facing this issue when I try to load the Print Layout Designer from Query Manager.
I define my own query report and I need to change the layout for the report.
When I click on the print layout designer button is nothing happen. I've check the the RDOC table the report already created in the RDOC.
How do I call out the layout to customize it?
Please advice.
Thank you.
Regards,
Foong Yee

Hi
If i remember correctly you must use the menu at the top. Click tools->queries->query layout designer.
Hope this helps

Query Manager Issue

Hello everybody.
I'm having a problem with the Query Manager.
If i put this query on the manager:
Select * from [dbo].[OITM] where itemname = '[%0]'
the variable don't show any imput box, and an error message appear on the StatusBar. The error haven't message.
Thx,
Sergio Alejandro Masolini

Thx for the help, but i still having the error.
The real query is:
select * from (SELECT
A.DOCENTRY as NroDocumento,
max(A.DOCDATE) AS FECHA,
max(CASE WHEN A.U_TGV_FLETTER = 'A' AND A.U_TGV_ACC_ORD_FLAC <> 1 THEN '1'
WHEN A.U_TGV_FLETTER = 'B' AND A.U_TGV_ACC_ORD_FLAC <> 1 THEN '6'
WHEN A.U_TGV_FLETTER = 'C' AND A.U_TGV_ACC_ORD_FLAC <> 1 THEN '11'
WHEN A.U_TGV_FLETTER = 'E' AND A.U_TGV_ACC_ORD_FLAC <> 1 THEN '19'
WHEN A.U_TGV_FLETTER = 'M' AND A.U_TGV_ACC_ORD_FLAC <> 1 THEN '51'
WHEN A.U_TGV_FLETTER = 'A' AND A.U_TGV_ACC_ORD_FLAC = 1 THEN '60'
WHEN A.U_TGV_FLETTER = 'B' AND A.U_TGV_ACC_ORD_FLAC = 1 THEN '61'
WHEN A.U_TGV_FLETTER = 'C' AND A.U_TGV_ACC_ORD_FLAC = 1 THEN '62' ELSE 'NA'
END) AS TIPOCOMP,
max(isnull(Convert(varchar,isnull(A.U_TGV_FOLIO_PREFIX,'0')) + '-' + Convert(varchar,A.folionum),'')) AS NUMCOMP,
max(isnull(A.CARDNAME, '')) AS RAZONSOCIAL,
max(Replace(LICTRADNUM,'-','')) AS CUIT,
round(sum(case when a.U_TGV_TVAT_POS_BP = 'EX' then 0 else case when b.vatprcnt = 0 then b.linetotal else 0 end end), 4) as NOGRAVEXCENTO,
round(sum(case when b.vatprcnt <> 0 then b.linetotal else 0 end),4) as IMPGRAVADO,
max(b.vatprcnt) as ALICUOTA,
round(sum(b.vatsum),4) as IVA,
round(sum(case when a.U_TGV_TVAT_POS_BP = 'EX' then b.linetotal else 0 end),4) as OPEXENTA,
max(round(ISNULL(AA.TOTAL, 0),4)) AS PERCIVA,
max(round(ISNULL(BB.TOTAL, 0),4)) AS PERCIIBB,
'1' AS CONSULTA
FROM [dbo].[OPCH] A
INNER JOIN [dbo].[PCH1] B ON A.DOCENTRY = B.DOCENTRY
LEFT JOIN (SELECT A.DOCENTRY, SUM(A.LINETOTAL) AS TOTAL FROM [dbo].[PCH1] A
                                   INNER JOIN [dbo].[OITM] B ON A.ITEMCODE = B.ITEMCODE
                                   INNER JOIN [dbo].[OWHT] C ON B.ITEMCODE = C.U_TGV_CODE_ITEM
                                   WHERE U_TGV_PERCEP_FLAG = 1 AND U_TGV_PERC_TYPE = 1
                                   group by A.DOCENTRY) AA ON AA.DOCENTRY = A.DOCENTRY
LEFT JOIN (SELECT A.DOCENTRY, SUM(A.LINETOTAL) AS TOTAL FROM [dbo].[PCH1] A
                                   INNER JOIN [dbo].[OITM] B ON A.ITEMCODE = B.ITEMCODE
                                   INNER JOIN [dbo].[OWHT] C ON B.ITEMCODE = C.U_TGV_CODE_ITEM
                                   WHERE U_TGV_PERCEP_FLAG = 1 AND U_TGV_PERC_TYPE = 2
                                   group by A.DOCENTRY) BB ON BB.DOCENTRY = A.DOCENTRY
INNER JOIN [dbo].[OITM] I on b.ItemCode = I.ItemCode
Where I.U_TGV_PERCEP_FLAG = 0
group by a.DOCENTRY, b.taxcode
UNION ALL
SELECT
A.DOCENTRY as NroDocumento,
max(A.DOCDATE) AS FECHA,
max(CASE WHEN A.U_TGV_FLETTER = 'A' THEN '3'
WHEN A.U_TGV_FLETTER = 'B' THEN '8'
WHEN A.U_TGV_FLETTER = 'C' THEN '13'
WHEN A.U_TGV_FLETTER = 'M' THEN '53'
ELSE 'NA'
END) AS TIPOCOMP,
max(isnull(Convert(varchar,isnull(A.U_TGV_FOLIO_PREFIX,'0')) + '-' + Convert(varchar,A.folionum),'')) AS NUMCOMP,
max(isnull(A.CARDNAME, '')) AS RAZONSOCIAL,
max(Replace(LICTRADNUM,'-','')) AS CUIT,
round(sum(case when b.vatprcnt = 0 then b.linetotal else 0 end), 4) as NOGRAVEXCENTO,
round(sum(case when b.vatprcnt <> 0 then b.linetotal else 0 end),4) as IMPGRAVADO,
max(b.vatprcnt) as ALICUOTA,
round(sum(b.vatsum),4) as IVA,
round(sum(case when a.U_TGV_TVAT_POS_BP = 'EX' then b.linetotal else 0 end),4) as OPEXENTA,
max(round(ISNULL(AA.TOTAL, 0),4)) AS PERCIVA,
max(round(ISNULL(BB.TOTAL, 0),4)) AS PERCIIBB,
'1' AS CONSULTA
FROM [dbo].[ORPC] A
INNER JOIN [dbo].[RPC1] B ON A.DOCENTRY = B.DOCENTRY
LEFT JOIN (SELECT A.DOCENTRY, SUM(A.LINETOTAL) AS TOTAL FROM [dbo].[PCH1] A
                                   INNER JOIN [dbo].[OITM] B ON A.ITEMCODE = B.ITEMCODE
                                   INNER JOIN [dbo].[OWHT] C ON B.ITEMCODE = C.U_TGV_CODE_ITEM
                                   WHERE U_TGV_PERCEP_FLAG = 1 AND U_TGV_PERC_TYPE = 1
                                   group by A.DOCENTRY) AA ON AA.DOCENTRY = A.DOCENTRY
LEFT JOIN (SELECT A.DOCENTRY, SUM(A.LINETOTAL) AS TOTAL FROM [dbo].[PCH1] A
                                   INNER JOIN [dbo].[OITM] B ON A.ITEMCODE = B.ITEMCODE
                                   INNER JOIN [dbo].[OWHT] C ON B.ITEMCODE = C.U_TGV_CODE_ITEM
                                   WHERE U_TGV_PERCEP_FLAG = 1 AND U_TGV_PERC_TYPE = 2
                                   group by A.DOCENTRY) BB ON BB.DOCENTRY = A.DOCENTRY
INNER JOIN [dbo].[OITM] I on b.ItemCode = I.ItemCode
Where I.U_TGV_PERCEP_FLAG = 0
group by a.DOCENTRY, b.taxcode
UNION ALL
SELECT max(TOT.C1) as NroDocumento,max(TOT.C2) as Fecha, max(TOT.C3), max(TOT.C4), max(TOT.C5),max(TOT.C6),sum(TOT.NOGRAVEXCENTO),sum(TOT.IMPGRAVADO),max(TOT.ALICUOTA),sum(TOT.IVA),sum(TOT.OPEXENTA),max(TOT.PERCIVA),max(TOT.PERCIIBB),max(TOT.CONSULTA) FROM
SELECT
'' AS C1,
'' AS C2,
'' AS C3,
'' AS C4,
'' AS C5,
'' AS C6,
round(sum(case when b.vatprcnt = 0 then b.linetotal else 0 end), 4) as NOGRAVEXCENTO,
round(sum(case when b.vatprcnt <> 0 then b.linetotal else 0 end),4) as IMPGRAVADO,
max(b.vatprcnt) as ALICUOTA,
round(sum(b.vatsum),4) as IVA,
round(sum(case when a.U_TGV_TVAT_POS_BP = 'EX' then b.linetotal else 0 end),4) as OPEXENTA,
max(round(ISNULL(AA.TOTAL, 0),4)) AS PERCIVA,
max(round(ISNULL(BB.TOTAL, 0),4)) AS PERCIIBB,
'2' AS CONSULTA
FROM [dbo].[OPCH] A
INNER JOIN [dbo].[PCH1] B ON A.DOCENTRY = B.DOCENTRY
LEFT JOIN (SELECT A.DOCENTRY, SUM(A.LINETOTAL) AS TOTAL FROM [dbo].[PCH1] A
                                   INNER JOIN [dbo].[OITM] B ON A.ITEMCODE = B.ITEMCODE
                                   INNER JOIN [dbo].[OWHT] C ON B.ITEMCODE = C.U_TGV_CODE_ITEM
                                   WHERE U_TGV_PERCEP_FLAG = 1 AND U_TGV_PERC_TYPE = 1
                                   group by A.DOCENTRY) AA ON AA.DOCENTRY = A.DOCENTRY
LEFT JOIN (SELECT A.DOCENTRY, SUM(A.LINETOTAL) AS TOTAL FROM [dbo].[PCH1] A
                                   INNER JOIN [dbo].[OITM] B ON A.ITEMCODE = B.ITEMCODE
                                   INNER JOIN [dbo].[OWHT] C ON B.ITEMCODE = C.U_TGV_CODE_ITEM
                                   WHERE U_TGV_PERCEP_FLAG = 1 AND U_TGV_PERC_TYPE = 2
                                   group by A.DOCENTRY) BB ON BB.DOCENTRY = A.DOCENTRY
INNER JOIN [dbo].[OITM] I on b.ItemCode = I.ItemCode
Where I.U_TGV_PERCEP_FLAG = 0
group by b.taxcode
UNION ALL
SELECT
'' AS C1,
'' AS C2,
'' AS C3,
'' AS C4,
'' AS C5,
'' AS C6,
round(sum(case when b.vatprcnt = 0 then b.linetotal else 0 end), 4) as NOGRAVEXCENTO,
round(sum(case when b.vatprcnt <> 0 then b.linetotal else 0 end),4) as IMPGRAVADO,
max(b.vatprcnt) as ALICUOTA,
round(sum(b.vatsum),4) as IVA,
round(sum(case when a.U_TGV_TVAT_POS_BP = 'EX' then b.linetotal else 0 end),4) as OPEXENTA,
max(round(ISNULL(AA.TOTAL, 0),4)) AS PERCIVA,
max(round(ISNULL(BB.TOTAL, 0),4)) AS PERCIIBB,
'2' AS CONSULTA
FROM [dbo].[ORPC] A
INNER JOIN RPC1 AS B ON A.DOCENTRY = B.DOCENTRY
LEFT JOIN (SELECT A.DOCENTRY, SUM(A.LINETOTAL) AS TOTAL FROM [dbo].[PCH1] A
                                   INNER JOIN [dbo].[OITM] B ON A.ITEMCODE = B.ITEMCODE
                                   INNER JOIN [dbo].[OWHT] C ON B.ITEMCODE = C.U_TGV_CODE_ITEM
                                   WHERE U_TGV_PERCEP_FLAG = 1 AND U_TGV_PERC_TYPE = 1
                                   group by A.DOCENTRY) AA ON AA.DOCENTRY = A.DOCENTRY
LEFT JOIN (SELECT A.DOCENTRY, SUM(A.LINETOTAL) AS TOTAL FROM [dbo].[PCH1] A
                                   INNER JOIN [dbo].[OITM] B ON A.ITEMCODE = B.ITEMCODE
                                   INNER JOIN [dbo].[OWHT] C ON B.ITEMCODE = C.U_TGV_CODE_ITEM
                                   WHERE U_TGV_PERCEP_FLAG = 1 AND U_TGV_PERC_TYPE = 2
                                   group by A.DOCENTRY) BB ON BB.DOCENTRY = A.DOCENTRY
INNER JOIN [dbo].[OITM] I on b.ItemCode = I.ItemCode
Where I.U_TGV_PERCEP_FLAG = 0
group by b.taxcode
) TOT
group by TOT.ALICUOTA) TOTGEN
where TOTGEN.FECHA between '[%0]' and '[%0]'
order by TOTGEN.consulta, TOTGEN.fecha, TOTGEN.nrodocumento
someone can see the error?
Edited by: Sergio Alejandro Masolini on Oct 22, 2008 8:31 PM

HT5312 I DO remember them but Apple chose to put them in Japanese and I can not change the language on Manage my Apple ID so I do not know if I made an error ,it threw me off , it was the wrong question Where did you fly to on your first Aiplane trip ? th

I DO remember them but Apple chose to put them in Japanese and I can not change the language on Manage my Apple ID so I do not know if I made an error ,it threw me off , it was the wrong question Where did you fly to on your first Aiplane trip ? then I was unable to enter until 8 hours then called Apple Japan 4 times each time threy asked me would you like to speak with an English speaker,I said yes then they told me sorry today is Sunday no English speakers ,but they refused to speak Japanese, then I called 5th time and a kind guy could speak English we were on 1and 1/2 hours he got me to log in but the reset key chain could not be completed still pending.
He said do not mess with that ! then I got a text from somewhere to reset 4 pins suddenly it was very strange I said to him that I got this pin this morning but it said you can use maximum 3 hours it had a UK number and I told him I do not like this and will not enter the code he said do not do it if it is from the UK and then I said to him ok you did a lot to help but we can not go any further ! and we cut of I went back to my computer to re do the ID but I found everything a mess so I call and a stupid sounding Japanese women with a squeaky voice came on I was calm at first and they want your phone number your IMEI number your iPhone serial number date of birth Address email address it takes 10 munutes to check then they ask what are you caling about so I try to explain my keychain is broken or problems with language security questions and can not change my pasword because the security question have failed me so it is ONE BIG HEADACHE AND I START I GET STRESSED she says Do want an ENGLISH speaker ,I say yes ,that guy i talked to earlier but I never got his name and first time I ever talked to him but they said he is not here so I said ok and then she said today is sunday so call back in the morning ,I said ,well ok in Japanese but they make you feel stupid because they do not want to speak Jap@anese with none natives and they are to busy,And they feel that I should not bother them ,then I say that Apple Japan is trying to refuse Apple foreign customers and then she wants to hang up and ask me to visit the shop ,but they are the same I have a very bad time with Apple Japan since they do not discuss software problems or security with customer meaning if you have a problem they ask you to come on a time 20 minutes max so they do hardware test and say you phone is fine then I say no I can not reset my ID they say you must call call centre so I am going around in circles ,When I call English it is usually Australia so if my problem is in Japan surely if do not want me to talk to them in Japanese and they ask me to call Australia but every time my call charge is expensive after asking them is this free because I have Apple care they say yes but when the call goes to Australia 0120 277 535 it might change to paid call so I call then I have to ask is this charging they say we can not give you that information ! so what can I do I have have been at the computer and phone all day on my day off work and in tre week I am so busy and can not use my phone I can not work without it ,this new technology for you ,they can not cope with the fact that the customer have problems yet they do not want to deal with us because they can not solve it and so it shows them to be useless they like to walk around in their cool tee shirts and retro shop but when it comes to functionality we are unwelcome they got the money so do not return because apple is perfect that nothing should go wrong .
But it does somehow my English security answers do not work on a Japanese Question especialy if I did not choose that question I set up the multiple choice In English and wrote the answers in English or Roman and set them langauge preferences in English, do you really think you can correctly write english name or word in Japanese they write a police patrol car pato caa パトカア　they do not have r and l .So it is my choice to make my security easy for me and as difficult for others to hack.But they also have patororoo choo meaning ' now patrolling ' so why they have pato caa patrol car and patoro patrol and have thousands of Chinese words kanji they can find patrol.
I am getting off the topic but I am at a loss to fix this problem when they hold the keys and i have all the info to verify my ID.

You have to enter the Apple ID and password. You are running into the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

Create a Support Message in Production system showing up in Solution Manage

Has anyone setup the link between creating a support message (under help) in a production system (like ECC) and SAP's Solution Manager.
I understand that it uses BADI SBCOS001 with the interface method PREPARE_FEEDBACK_BO, but when I try to run it, it tells me that Customizing for feedback functionality missing. What functionality is missing? And how to I correct this? And how do I ensure it shows in SAP Solution Manager under a solution or project?
Thanks
Paul

Hi Paul
The only way is to use the IMG. I have just completed this via the IMG info. BUT, it is not that simple.
Make sure your RFC's are trusted and that you have SAP ALL during config.
I hope this will help:
Setup Service Desk
Steps to follow while configuring support desk.
1) Implement the note 903587 .
2) Create all the relevant RFC objects in the satellite system and add the appropriate logical components using transaction SMSY.
3) Check all the objects in the table BCOS_CUST using transaction SM30.
Appl : OSS_MSG
+ :W
DEST :BACK RFC NAME (for solution manager system keep this field as 'NONE')
+ :CUST 620
+ :1.0.
*4) Check whether the BC sets are activated or not using the transaction SCPR20.If the BC sets are not activated then implement the note 898614.The steps to activate the BC sets are described below
4.1) Activate SOLMAN40_SDESK_BASICFUNC_000 BC Set.
4.2) Activate this in expert mode with option u201COverwrite everythingu201D.
4.3) Activation of the following components has to be done by replicating the previous steps
3.1) SOLMAN40_SDESK_TPI_ACT_AST_001
3.2) SOLMAN40_SDESK_ACTIONLOG_001
3.3) SOLMAN40_SDESK_ACT_ADVCLOSE_001
3.4) SOLMAN40_SDESK_TEXTTYPES_001
*Depends upon the number of inactive BC set objects that we have after the upgrade.
4.4) if the actions mentioned in 4.3 are not listed while executing the transaction SCPR20, then implement the note 898614.In the source client 000 of the solution manager system create a transport request using transaction SE09, unpack the file 'PIECELIST_SERVICE_DESK_INIT.ZIP' from the attachment of the note. Copy the contents of the file 'PIECELIST_SERVICE_DESK_INITIAL.TXT' to the transport request. And activate the actions. Use transaction SCC1 to import the transport request to the solution manager client. If any short dump occurs during the activation, implement the note 939116.
5) Check whether the number range is set correctly. If not set the number ranges of basic notification (ABA) and the support desk message (Service transaction SLFN).To be able to use the same number ranges for both message types, the internal number range for basic notification (ABA) must correspond to the external number range for the support desk message.
Number ranges for ABA notifications
5.1) create an internal and external number range using transaction DNO_NOTIF.
5.2) assign number range intervals to groups internal and external.
5.3) SLF1 is the internal number range group
5.4) SLF2 and SLF3 is the external number range interval
5.5) Use transaction DNO_CUST01 to assign message categories to the number range.
5.51) Go to transaction DNO_CUST01
5.52) From the GOTO menu select the menu item DETAILS
5.53) Now you can assign the number range of basis notification (ABA) into the notification type.
The number range for ABA notification is 12 characters in length and to make it compatible with the CRM service transaction insert 2 ZEROES at the beginning.
Number ranges for Support Desk notification
5.54) Use transaction CRMC_NR_RA_SERVICE, and define the internal and external number ranges. Intervals must correspond to the intervals of the basic notifications (ABA notification).
5.6) Then assign both the external and internal numbering
5.61) Go to SPRO and then to SAP Solution Manager
5.62) Then select General Settings and then select Transaction types
5.63) Select the transaction type SLFN and then select the menu item DETAILS from the GOTO menu.
5.64) In the Transaction Numbering block, assign the internal and external number range. The Number Range object should be CRM_SERVIC.
5.7) To view the priorities use transaction DNO_CUST01 and select the notification type as SLF1 and then select priorities from the left pane of the screen. The priorities of the first four cannot be deleted, but new priorities can be added.
6) Check the Action profiles for ABA Notifications (Action profiles are used for synchronization of ABA notification with the CRM Service transaction).
6.1) To check the action profiles use the transaction SPPFCADM and select the application type DNO_NOTIF then select u2018DEFINE ACTION PROFILE AND ACTIONSu2019.
6.2) Select the item u2018SLFN0001_STANDARD_DNOu2019 and then from the menu GOTO, select the menu item DETAILS.
7) The Action profile u2018SLFN0001_STANDARD_DNOu2019 has to be assigned to the message category SLF1 (ABA notifications) using the transaction DNO_CUST01.
8) The action profile for the support desk message can be set to u2018SLFN0001_ADVANCEDu2019.
8.1) From SPRO select SAP Solution Manager then Scenario Specific Settings.
8.2) Select the item Service Desk and then to general settings.
8.3) Execute the category u2018Define Transaction Typesu2019.
8.4) Select the transaction type as SLFN
8.5) From the GOTO menu select the menu item u2018DETAILSu2019 and assign the action profile as SLFN0001_ADVANCED .
9) Activate the partner/ Organization
9.1) Go to CRM->MASTER DATA->BUSINESS PARTNER->INTEGRATION BUSINESS PARTNER ORGANIZATION MANAGEMENT->SET UP INTEGRATION WITH ORGANIZATIONAL MANAGEMENT.
9.2)Find the entries starting with HRALX
HRALX-HRAC WITH VALUE 'X'.
HRALX-OBPON WITH VALUE 'ON'.
HRALX-PBPON u2018ONu2019.
HRALX-MSGRE u2013 u20180u2019.
9.3) If entries are not found create it.
10) Generate Business partner screens
10.1) Go to transaction BUSP.
10.2) Execute the report with the following parameters
CLIENT - Client in which business partners should be created (solution manager client)
APPLICATION OBJECT-
SCREEN - *
Generate all/ selected screens - All screens.
delete sub screen containers -
11) implement SAP note 450640.
11.1) Go to transaction SA38 and select the report CRM_MKTBP_ZCACL_UPDATE_30.
11.2) Execute it with test mode box unchecked.
If a new relationship is to be created then steps 12 and 13 has to be followed
12) To create a relationship category
12.1) Go to transaction BUBA
12.2) Select the entry CRMH00: Undefined relationship
12.3) click on copy
12.4) Rename CRMH00 to ZCRMH00.
12.5) CREATE A RELATIONSHIP CATEGORY.
IN GENERAL DATA FILL LIKE ' FROM BP1 : HAS THE ACTIVITY GROUP '.
' FROM BP2 : IS A PART OF ATTUNE
13) Add the relationship category to the support team partner function
13.1)Use SPRO
IMG GUIDE->SAP SOLUTION MANAGER->SCENARIO SPECIFIC SETTINGS->
-> SERVICE DESK->PARTNER DETERMINATION PROCEDURE->DEFINE PARTNER FUNCTION.
13.2) FIND THE PARTNER FUNCTION SLFN0003 (SUPPORT TEAM).
13.3) In the field relation ship category, Select the newly created relationship category and save.
14) Steps 12 and 13 should be repeated for various business partner types like sold-to-party, message processors if new relationship is to be created for the respective business partner types.
15) Create a new access sequence for the support team determination
15.1) Go to the following IMG Path: SAP Solution Manager Implementation Guide ->
SAP Solution Manager -> Configuration ->
-> Scenario Specific Settings ->Service Desk -> Partner Determination Procedure ->
->Define Access Sequence
15.2) Click on New Entries
15.3) Define a new access sequence with sequence name as u2018Z001u2019 and description u2018NEW BP RELATIONSHIP ACTIVITY GROUPu2019
15.4) Create an new Individual Access with the following value:
u2022 Batch Seq: 10
u2022 Dialog Seq : 10
u2022 Source : Business Partner Relationship.
u2022 Detail on the source:
u2022 Partner Function : Reported By (CRM)
u2022 Mapping/restrictions
u2022 Flag Mapping/definition for partner being Searched
u2022 Partner Function in Source: Support Team (CRM).
Save it.
This Access Sequence will give us the Partner which has the relationship assigned
to the Support Team in the Reported By partner data.
16) Adapt the partner determination schema/Function
16.1) Go to the following IMG Path: SAP Solution Manager Implementation Guide ->
SAP Solution Manager -> Scenario Specific Settings ->Service Desk ->
-> Partner Determination Procedure -> Define Partner Determination Procedure.
16.2) The two options to adapt partner determination schema are
16.21) Adapt the standard Procedure (SLFN0001) or to create a new one by copying the standard one.
16.22) select the line starting with SLFN0001 or the newly created procedure.
16.23) Double Click on Partner Function in Procedure.
16.24) Select the Partner Function "Support Team", and click Details.
16.25) in the detail view only change the Partner Determination/access Sequence to
the one we've just created. Save your entry.
17) Create a root organizational model.
17.1) Go to the following IMG Path: SAP Solution Manager Implementation Guide -> SAP Solution Manager -> Configuration-> Scenario Specific Settings ->Service Desk -> Organizational Model ->Create a Root Unit for Your Organizational Structure.
17.2) creating an organizational unit by entering the data in the BASIC DATA tab.
17.3) enter the organizational unit, the description and save it.
18) Create the support team organization
18.1) go to the following IMG Path: SAP Solution Manager Implementation Guide -> SAP Solution Manager -> Scenario Specific Settings ->Service Desk -> Create Organizational Objects in the Organizational Structure. Or use transaction (PPOMA_CRM).
19) Create the business Partners.
19. 1) Key users- End user (Business Partner General) ,Address should be specified.
19.2) go to the transaction BP.
19.3) create a new Person, Select the role: Business Partner (Gen).
For Identification of the key user
19.31) click on the identification tab
19.32) enter a line in the identification number formatted as follows
IDTYPE : CRM001.
Identification number : <SID><INSTALL NUMBERS><CLIENT><USERNAME>
eg: USER NAME : USER1.
CLIENT : 100.
SID : ER1.
INSTALL NUMBER : 123456789.
IDENTIFICATION NUMBER : ER1 123456789 100 USER1.
20) Message Processors- Support Team members .
20.1) they should be created first as the users in the corresponding client of the solution manager.
20.2) As business partners they will have the role 'EMPLOYEE'.
20.3) Go to transaction BP .
20.4) Create New Person with the role employee.
20.5) In the Identification tab you should enter the user name in the employee data/User Name.
eg: username: proc1
enter proc1 in the field User name.
21) Organizational Business Partner- Organizational BPS have the same country in there main address tab. They should be created through the organizational model. Business partner corresponding to the root organization have the role 'SOLD TO PARTY'.
22) Assign the business partners (Message Processors) to the previously created support team.
22.1) Go to transaction PPOMA_CRM.
22.2) Select the support team 1.
22.3) Click on create
22.4) select position
22.5) call it 'MPROC_T1/Message Processors for team 1
22.6) Replicate it for the other support teams.
22.7) Select the position MPROC_T1/Message Processors for team1 and click assign,
choose owner/Business Partner find and select the business partner
22.8) Validate and Save it.
22.9) If the assignment of business partner is not possible then implement the note 1008656
Or 997009
23) Create the iBase component
23.1) IMG Path: SAP Solution Manager Implementation Guide -> SAP Solution Manager -> Basic Settings -> Standard Configuration of Basic Settings -> Solution Manager -> iBase -> Initially Create and Assign the Component Systems as iBase Components.
23.2) or use the transaction IB51 to create the installed base.
23.3) it is also possible to create the SOLUTION_MANAGER, select the solution and go to menu Edit -> Initial Data Transfer for iBase.
24)Assign Business Partners to iBase Components
IMG Path: SAP Solution Manager Implementation Guide -> SAP Solution Manager -> Basic Settings
-> SAP Solution Manager System ->ServiceDesk-> iBase -> Assign Business Partners to iBase Components.
*--optional--
If you want to be able to assign the System Administrator: Go to the IMG: SAP Solution Manager Implementation Guide -> Customer Relationship Management -> Basic Function -> Partner Processing -> Define Partner Determination Procedure.
Select the entry "00000032 Installed Base/IBase" and double click on Partner Functions in Procedure.
Then copy the Entry "Contact Person (CRM)" to a new entry with the partner Function "System Administrator (CRM)" , save it.
Go back to transaction IB52, select a component, and Goto -> Partner, you should be able
now to assign the partner Function "System Administrator".
25) Assign the SAP Standard Role to the user. Message Creator should have the role : SAP_SUPPDESK_PROCESS.
26)Define the transaction variant for the message processors
Go to the following IMG Path: SAP Solution Manager Implementation Guide -> SAP Solution Manager -> Configuration -> Scenario Specific Settings ->Service Desk -> General Settings -> Specify User Selection Variant.
Here we will create variants for the central message processing transaction CRM_DNO_MONITOR.so that the user will have direct access to there dedicated message.
27) Go to transaction PFCG
27.1) Enter the role name as Z_MSG_PROCESSORS and choose single role.
27.2) Give a description Message Processor role and save it.
27.3) Go to the menu tab and choose add report
27.4) select the report type : ABAP Report
27.5) And in the report enter the report name as 'CRM_DNO_SERVICE_MONITOR'.
27.6) Enter the previously created variant.
27.7) flag the skip initial screen box.
27.8) flag the SAPGUI for windows.
27.9) Create a new transaction with tcode starting with Y or Z.
27.10)Display this transaction and check the values at the bottom of the screen
in the subscreen Default Values, you should have the following parameters:
u2022 D_SREPOVARI-REPORT = CRM_DNO_SERVICE_MONITOR
u2022 D_SREPOVARI-VARIANT = MY_TEAM_MSG
u2022 D_SREPOVARI-NOSELSCRN = X
And also all the user should have the correct role.

Some videos are semi-missing - they do not show up in File Manager apps or another app

I have what I will call three FILER apps: File Browser, Air Browser and File Commander. I also have MovieSRTPlayer. Those apps appear to not register the presence of some video files that I have definitely copied to my PB. The MovieSRTPlayer will overlay a .srt file's text over a video allowing the pb to show subtitles. It works as long as it can find the video and srt files.
I am definitely transferring a series of video files to the pb's video folder. I am also transferring a companion file to that folder. The companion file is a subtitle file in the form of an .SRT file.
THREE file manager type apps do NOT show those files as present in the video folder. The Video app itself does show and play those video files.
I have copied the files using both wifi-sharing and when they did not show up that way, I copied them using the usb cable to the pb's Z: drive and the video folder.
As stated the dam! files play in the video app. But they do not appear in the various filer apps. And they also do not show in another app, one that will display the subtitle (.srt file) file overlaying the video. In all instances it is as if the pb does not register the presence of those files on the pb.
Now, what is interesting is that when this first cropped up, 7 files were missing - just a mix of video (no .srt files involved). That is they showed in the video app and played but the filer programs did not show them. I managed last night and this morning to get 7 of those to finally show by copying/moving/deleting and recopying. But now I'm running into this brick wall again. I have repeatedly copied two video (avi files) and their companion .srt files to the video folder. They are in that folder (I've looked using usb and wifi-sharing) and they play in the PB's video app. They are most certainly on my pb.
Oh, and yes, I've rebooted a number of times.
Ideas?

I have what I call 3 file manager apps. File Browser, Air Browser and File Commander (the older free version).
They all show or don't show the same thing. So files are missing. And SIZE is not the sole determining factor. When I was testing MovieSRT and "lost" some files I copied and renamed avi and .srt files. So there are two extra .srt files in the Video folder. But while they are 32kb (kilobytes) and 58kb respectively, they do NOT show up in the File managers. The other two identical files with the names matching the .avi files do show up. The one very large mp4 (2gb) does not show up. A subfolder I created just as a test does not show up. But the large mp4 and subfolder were showing up while I was actively copying the 2gb file - they would show up as the file was being copied - the filemanagers showed the file getting larger and larger and while doing so the "missing" subfolder also kept showing up. Then once the large file was completely copied, both it and the subfolder "disappeared" - again, the large mp4 does show in the Video app and it plays.
My persistence probably is based on the fact I was a computer programmer many eons ago! Also, I was trying to get YOUR app to work and the avi files were not showing up in your listing but they were showing and playing in Video app (but no subtitles). Finally, after copying/moving/re-copying over and over including moving and copying to the PB's Print folder (just since it was empty) and copying it back to the video folder (now 2 copies), the files would finally show up. Peculiar - yup!
Oh, one other thing - the 3 file managers all show what I will call the virtual Playbook-Demo video in their listings - your app does NOT show it. Obviously, it is not located in the Video Folder but somewhere in the bowels of the PB. So, the filemanagers are relying on some "file structure" that is not fully correct. But your app does not appear to show it.

U00BFhow can I show ITemname in Query manager?

Similar Messages

Maybe you are looking for