UCCX 5.02 Copy/Move Agent Recordings

UCCX 5.02 Copy/Move Agent Recordings
We are running UCCX 5.02 and have a workflow setup to automatically record all agent calls without Supervisor intervention. We are not using QM. Is there a UCCX tool, other than writing a .bat file and scheduling it, that will copy/move the recordings to another location automatically?
Thanks!!!
Adam

Hi
See attached for a script a wrote to archive the .raw files created by CRS to .wav format on a Windows network share. All activities carried out by the script are logged to text file for reference.
Use at your own risk!
Be aware that it doesn't 'clean out' entries from the databases, so if you allow the script to remove files from the CRS server the recordings will appear in Supervisor desktop until they expire.
To run the script, read it carefully, check the parameters, and rename it to .vbs.
It should then be added as a Scheduled Task and executed as a local administrator on the CRS server itself. On a HA setup, set up the scheduled task on each recording server.
If you use it, please rate my post!
Aaron

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Message was edited by: Dave Sawyer

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Moderator Message: Please search before posting, this has been discussed many times in the forum. All points unassigned
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2013-03-19 09:59:19:600 ERROR DESK3113 Unknown exception while releasing the license(s)
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Hi,
DESK3109 Text: Could not obtain license from LRM.
Type: Error
Add’l Info: LRM is not running.
Action: check if the server is running
DESK3113 Text: Unknown exception while releasing the
license(s)
Type: Error
Add’l Info: LRM is not running
Action: check if the server is running
FCCC2009 Text: Unexpected exception.
Type: Fatal
Add’l Info: CTIOS API waitforsingleobject fails.
Action: Check system resource availability (CPU and
memory).
Reference:
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/reference/guide/cad85ccxecd.pdf
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Anand
Please rate helpful posts !!

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