UCCX CSQ Most Skilled doesn't work

Hi,
We have UCCX 9.0.2 with three CSQ's:
- Arabic_CSQ
- English_CSQ
- VIP_CSQ
and there are three skills (Arabic, English and VIP)
I assigned 9 agents for these CSQ with the mentioned skills.
Agent 1, Agent 2 and Agent 3 skills : Arabic 9, English, 6 and VIP 9
Agent 4 and Agent 5 skills : Arabic 6 , English 9 and VIP 8
Agent 6 skills : Arabic 5, English 5 and VIP 8
Agent 7 skills : Arabic 4, English 4 and VIP 8
Agent 8 skills: Arabic 3, English 3 and VIP 6
Agent 9 skills : Arabic 2, English 2 and VIP 3
also,
I added the three skills to each CSQ with minimum competence (1) and made them as Most Skilled CSQ
for example: when a call comes to Arabic CSQ, it shall be routed to the most skilled agents first then the least skilled ones, but we noticed that the least skilled agent "Agent 9" receiving Arabic_CSQ calls, however there are higher skilled "Ready" agents. But it supposed with this setup that the least skilled agents receive calls only if the higher ones are " Not Ready"
Appreciate your help.
Regards,
Mohamed Helmy

You're sure that the Selection Criteria on the second page of the CSQ config is set to Most Skilled, and not the default of Longest Available? I've seen this hang people up before.

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I have allready tested my code to the max en I have redone the calculations about 4 times, because I couldn't believe the fault was in the method atan or atan2 from sun. But since my calculations should work in theorie (worked it out with a math teacher) it's the only options I could think of.
[qoute]
I haven't looked up in the API docs how atan2 is supposed to work, but I noticed these two lines in your code:
forceAngle = atan2(dy2,dx2);//the angle of the force with the y-axis
travelAngle = atan2( (x-oldx), (y-oldy) );
In one place you use Y and X as the parameters and in the other case you use X and Y. They can't both be right.
[qoute]
In this case it is. because the forceangle is opposite the x-axis and thus the two must be reversed. (travelangle is opposite the y-axis).
I have also tried to reverse them (for both) but the effect got worse :)
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