UCCX Scheduled CB for a later time or through the web?
Anyone have any guidance on how to accomplish callback at a later time, say 4 hours from now for example or tomorrow. Additionally, if anyone has any examples on how to schedule a callback through the web which then generated a UCCX call without using Outbound that would be great.
Thank you!
Simply take a callback as you normally might, when getting the input from the caller on their desired callback time calculate the delta time ( you might consider factoring in EWT) and delay until then before queuing.
For web callback, if you have Premium use HTTP triggers and standard web invocation methods. If Enhanced then you'll have to be a lot more creative or use a solution such as ours which can facilitate the callback and invoke the applications on the UCCX.
Hopefully that's enough to get you going in the right direction.
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"Therefore, send not to know For whom the bell tolls. It tolls for thee."
:: Josh 'G-Funk' McDonald
:: 0437 221 380 ::
[email protected]Hey Josh,<br /><br />I'm swamped at the moment but appreciate your interest and your<br />contributions to Flex and WebServices thus far. I'll try and get some<br />time to look into your specific request and what you're hoping to do at<br />the code level, but to answer your question about test cases, you should<br />consider the NIST testsuite for XML Schema datatypes.<br /><br />BlazeDS has historically maintained the WebService implementation, so it<br />appears their test case for NIST based schema tests starts out here (and<br />refers to many data type test cases in the /nist subdirectory).<br /><br />http://opensource.adobe.com/svn/opensource/blazeds/branches/3.0.x/qa/app<br />s/qa-regress/testsuites/flexunit/src/tests/flexunit/xml/NISTXMLSchemaTes<br />t.as<br /><br />Pete <br /><br />________________________________<br /><br />From: [email protected] [mailto:[email protected]] On Behalf Of Josh<br />McDonald<br />Sent: Tuesday, July 08, 2008 8:21 PM<br />To: [email protected]<br />Subject: Re: Process for adding a boolean option to the web service API<br /><br /><br />A new message was posted by Josh McDonald in <br /><br />Developers --<br /> Process for adding a boolean option to the web service API<br /><br />Yeah I knew it'd have to be somewhere outside of SchemaMarshaller, as<br />it's [ExcludeClass] anyway so end users don't see it, nor is it<br />documented in the api docs. Just wasn't sure where it should be. I'll<br />have a think about it some more when I get some down time to work on it,<br />but webservice was where I was thinking it should be too. Didn't think<br />about having it settable on operation as well though, so thanks for that<br />:)<br /><br />Anybody know a good source of valid values for various XSI types (date<br />and DateTime mainly) for testing purposes? Or even who I should contact<br />to get access to that sort of thing? I assume the W3C will take 6 months<br />to answer me, and the answer will be "buy our $10,000 compliance testing<br />suite" or something along those lines.<br /><br />-Josh<br /><br />On Wed, Jul 9, 2008 at 9:46 AM, Matt Chotin <[email protected]><br />wrote:<br /><br /><br /> A new message was posted by Matt Chotin in<br /> <br /> Developers --<br /> Process for adding a boolean option to the web service API<br /> <br /> I think for a top-level user option I would put the new option<br />on the mx.rpc.soap.Operation class (I think that's the name). You'd<br />then have that propagate through to the underlying schema classes as<br />they are used. I'd then also add an option to the WebService class<br />itself, and basically in the Operation it should see if it has its own<br />value set and if not check the value on the WebService. We do this for<br />a couple of other flags too I think.<br /> <br /> End users in general wouldn't look at any classes other than the<br />WebService and maybe the Operation classes, so asking them to set<br />options on the schema classes themselves probably wouldn't work.<br /> <br /> Matt<br /> <br /> <br /><br /><br /><br />-- <br />"Therefore, send not to know For whom the bell tolls. It tolls for<br />thee."<br /><br />:: Josh 'G-Funk' McDonald<br />:: 0437 221 380 :: [email protected] <br /><br /><br />________________________________<br /><br />View/reply at Process for adding a boolean option to the web service API<br /><a href=http://www.adobeforums.com/webx?13@@.59b5be89/1> <br />Replies by email are OK.<br />Use the unsubscribe<br /><a href=http://www.adobeforums.com/webx?280@@.59b5be89!folder=.3c060fa3> form<br />to cancel your email subscription.
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