UCCX-Script for Product Activation over IVR

Hello,
Our Customer has come up with a new requirement to be done on UCCX.
To enable ‘Product Activation’ by means of IVR. Details of the requirements are below.
1.       Customer calling in will be prompted by IVR to enter the 8 digit Customer code.
2.       UCCX has to forward this 8 digit to a database hosted on the cloud.
3.       This 8 digit number will be validated by the Database and if this is validated and activated, a activation confirmation
reference number will be given back to the customer via the IVR.
Can anyone please give me some idea on how to go about with this.
Any help will be truly appreciated.
UCCX version : 7.0.1
CUCM version : 7.1.3
Regards,
Shaijal A

Hi,
I work along with Shaijal.
The request from the Customer states that, they have a database hosted in the cloud and if the user input digits can be collected into a variable, then this can query the database for the verification and if it is validated then the query returns a value that will passed to the Caller as a reference number for the Activation of the product.
We are not sure if the, second part of the request ie; to return a reference number after the activition is possible but do strongly believe that digits can be collected and a DB can be queried using the script.
Need help in getting ideas on how to make this happen....
Thanks in Advance
Abraham

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    /fmstop/r12apps/apps/apps_st/appl/admin/evmprod.txt
    does not exist for product "evm".
    This product is registered in the database but the
    above file does not exist in APPL_TOP.  The product
    will be ignored without error.
    AutoPatch warning:
    Product Data File
    /fmstop/r12apps/apps/apps_st/appl/admin/ipdprod.txt
    does not exist for product "ipd".
    This product is registered in the database but the
    above file does not exist in APPL_TOP.  The product
    will be ignored without error.
    AutoPatch warning:
    Product Data File
    /fmstop/r12apps/apps/apps_st/appl/admin/zfaprod.txt
    does not exist for product "zfa".
    This product is registered in the database but the
    above file does not exist in APPL_TOP.  The product
    will be ignored without error.
    AutoPatch warning:
    Product Data File
    /fmstop/r12apps/apps/apps_st/appl/admin/zsaprod.txt
    does not exist for product "zsa".
    This product is registered in the database but the
    above file does not exist in APPL_TOP.  The product
    will be ignored without error.
    AutoPatch warning:
    Product Data File
    /fmstop/r12apps/apps/apps_st/appl/admin/cssprod.txt
    does not exist for product "css".
    This product is registered in the database but the
    above file does not exist in APPL_TOP.  The product
    will be ignored without error.
    AutoPatch warning:
    Product Data File
    /fmstop/r12apps/apps/apps_st/appl/admin/meprod.txt
    does not exist for product "me".
    This product is registered in the database but the
    above file does not exist in APPL_TOP.  The product
    will be ignored without error.
    AutoPatch warning:
    Product Data File
    /fmstop/r12apps/apps/apps_st/appl/admin/xnmprod.txt
    does not exist for product "xnm".
    This product is registered in the database but the
    above file does not exist in APPL_TOP.  The product
    will be ignored without error.
    AutoPatch warning:
    Product Data File
    /fmstop/r12apps/apps/apps_st/appl/admin/xncprod.txt
    does not exist for product "xnc".
    This product is registered in the database but the
    above file does not exist in APPL_TOP.  The product
    will be ignored without error.
    AutoPatch warning:
    Product Data File
    /fmstop/r12apps/apps/apps_st/appl/admin/xnsprod.txt
    does not exist for product "xns".
    This product is registered in the database but the
    above file does not exist in APPL_TOP.  The product
    will be ignored without error.
    AutoPatch warning:
    Product Data File
    /fmstop/r12apps/apps/apps_st/appl/admin/fptprod.txt
    does not exist for product "fpt".
    This product is registered in the database but the
    above file does not exist in APPL_TOP.  The product
    will be ignored without error.
    AutoPatch warning:
    Product Data File
    /fmstop/r12apps/apps/apps_st/appl/admin/okrprod.txt
    does not exist for product "okr".
    This product is registered in the database but the
    above file does not exist in APPL_TOP.  The product
    will be ignored without error.
    AutoPatch warning:
    Product Data File
    /fmstop/r12apps/apps/apps_st/appl/admin/cueprod.txt
    does not exist for product "cue".
    This product is registered in the database but the
    above file does not exist in APPL_TOP.  The product
    will be ignored without error.
    AutoPatch warning:
    Product Data File
    /fmstop/r12apps/apps/apps_st/appl/admin/ibaprod.txt
    does not exist for product "iba".
    This product is registered in the database but the
    above file does not exist in APPL_TOP.  The product
    will be ignored without error.
    AutoPatch warning:
    Product Data File
    /fmstop/r12apps/apps/apps_st/appl/admin/ozpprod.txt
    does not exist for product "ozp".
    This product is registered in the database but the
    above file does not exist in APPL_TOP.  The product
    will be ignored without error.
    AutoPatch warning:
    Product Data File
    /fmstop/r12apps/apps/apps_st/appl/admin/ozsprod.txt
    does not exist for product "ozs".
    This product is registered in the database but the
    above file does not exist in APPL_TOP.  The product
    will be ignored without error.
    AutoPatch warning:
    Product Data File
    /fmstop/r12apps/apps/apps_st/appl/admin/rlaprod.txt
    does not exist for product "rla".
    This product is registered in the database but the
    above file does not exist in APPL_TOP.  The product
    will be ignored without error.
    AutoPatch warning:
    Product Data File
    /fmstop/r12apps/apps/apps_st/appl/admin/vehprod.txt
    does not exist for product "veh".
    This product is registered in the database but the
    above file does not exist in APPL_TOP.  The product
    will be ignored without error.
    AutoPatch warning:
    Product Data File
    /fmstop/r12apps/apps/apps_st/appl/admin/rhxprod.txt
    does not exist for product "rhx".
    This product is registered in the database but the
    above file does not exist in APPL_TOP.  The product
    will be ignored without error.
    AutoPatch warning:
    Product Data File
    /fmstop/r12apps/apps/apps_st/appl/admin/imtprod.txt
    does not exist for product "imt".
    This product is registered in the database but the
    above file does not exist in APPL_TOP.  The product
    will be ignored without error.
    AutoPatch warning:
    Product Data File
    /fmstop/r12apps/apps/apps_st/appl/admin/ahmprod.txt
    does not exist for product "ahm".
    This product is registered in the database but the
    above file does not exist in APPL_TOP.  The product
    will be ignored without error.
    AutoPatch warning:
    Product Data File
    /fmstop/r12apps/apps/apps_st/appl/admin/okbprod.txt
    does not exist for product "okb".
    This product is registered in the database but the
    above file does not exist in APPL_TOP.  The product
    will be ignored without error.
    AutoPatch warning:
    Product Data File
    /fmstop/r12apps/apps/apps_st/appl/admin/okoprod.txt
    does not exist for product "oko".
    This product is registered in the database but the
    above file does not exist in APPL_TOP.  The product
    will be ignored without error.
    AutoPatch warning:
    Product Data File
    /fmstop/r12apps/apps/apps_st/appl/admin/xniprod.txt
    does not exist for product "xni".
    This product is registered in the database but the
    above file does not exist in APPL_TOP.  The product
    will be ignored without error.
    AutoPatch warning:
    Product Data File
    /fmstop/r12apps/apps/apps_st/appl/admin/jtsprod.txt
    does not exist for product "jts".
    This product is registered in the database but the
    above file does not exist in APPL_TOP.  The product
    will be ignored without error.
    AutoPatch warning:
    Product Data File
    /fmstop/r12apps/apps/apps_st/appl/admin/amfprod.txt
    does not exist for product "amf".
    This product is registered in the database but the
    above file does not exist in APPL_TOP.  The product
    will be ignored without error.
    AutoPatch warning:
    Product Data File
    /fmstop/r12apps/apps/apps_st/appl/admin/cunprod.txt
    does not exist for product "cun".
    This product is registered in the database but the
    above file does not exist in APPL_TOP.  The product
    will be ignored without error.
    Reading database to see what industry is currently installed.
    Reading FND_LANGUAGES to see what is currently installed.
    Currently, the following language is installed:
    Code   Language                                Status
    US     American English                        Base
    Your base language will be AMERICAN.
    Setting up module information.
    Reading database for information about the modules.
    Saving module information.
    Reading database for information about the products.
    Reading database for information about how products depend on each other.
    Reading topfile.txt ...
    Saving product information.
    Trying to obtain a lock...
      Attempting to instantiate the current-view snapshot...
      No baseline bug-fixes info available. Will attempt next time.
         **************** S T A R T   O F   U P L O A D ****************
    Start date: Sun Aug 04 2013 18:45:12
    0 "left over" javaupdates.txt files uploaded to DB: Sun Aug 04 2013 18:45:12
    0 patches uploaded from the ADPSV format patch history files: Sun Aug 04 2013 18:45:12
    Uploading information about files copied during the previous runs ...
    0 "left over" filescopied_<session_id>.txt files uploaded to DB: Sun Aug 04 2013 18:45:12
         ****************** E N D   O F   U P L O A D ******************
    End date: Sun Aug 04 2013 18:45:12
    Enter the directory where your Oracle Applications patch has been unloaded
    The default directory is [/fmstop/patches/R1211AD/merge] :
    +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

    I checked under 11i $APPL_TOP/admin directory, I can see only one izuprod.txt file apart from applprod.txt.
    drix10:/fmstop/fmstest/fmstestappl/admin>ls -lrt *prod.txt
    -rwxr-xr-x    1 appltest dba          231650 Oct 30 2004  applprod.txt
    -rwxr-xr-x    1 appltest dba            4966 Sep 21 2007  izuprod.txt
    R12 code tree is newly installed so there is only applprod.txt
    drix10:/fmstop/r12apps/apps/apps_st/appl/admin>ls -lrt *prod.txt
    -rwxr-xr-x    1 appltest dba          226340 Jul 29 15:19 applprod.txt
    Please suggest if I can ignore these warning to proceed with applying merged patch.

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