UCCX Upgrade Directions

Does anyone have a link to documentation to upgrade UCCX from 7.0(1) to 7.0(2)?

Is there a reason to upgrade to this version? Im assuming to be used with Windows 7. If not, then maybe hold off until you are ready for a big upgrade to 8.5. But here are the release notes for 7.0.2
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/release/notes/UCCX702rn.pdf

Similar Messages

UCCX upgrade 5.0 to 9.0

Hello,
We are planning an UCCX upgrade from 5.0 to 9.0 on a UCS server. We're going to do a fresh install, and I would like to know if we will be able to use the old scripts and prompts on the new version, or will we have to build the scripts from scratch. If anybody has had a similar experience, I would appreciate the advice.
Best regards,
Ivana

Yes! Scripts and prompts from older versions work on newer versions as well. The opposite is not true however, so if you upgrade to UCCX 9x, and need to roll back for some reason, your scripts from the UCCX 9x will not work on UCCX 5x. Not that I think your upgrade wont work, or that you couldn't just restore from a UCCX 5x backup though. I'm just covering both scenarios here.
One thing to note, in UCCX versions 7x and lower, people could script incorrectly, and it would still work. However, starting in UCCX 8x, there are additional restrictions and security measures in place, which will make those scripts fail. Be sure to do your testing of all scripts before going live on UCCX 9x. One of the major offenders of this is using the Write Document step to write files to the local C:\. So, if you open all of your scripts, and do a CTRL+F "Write Document", to find this step, you may be able to correct it now, before you even go through the upgrade.
Anthony Holloway
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Can I upgrade directly from ColdFusion 9 Enterprise to ColdFusion 11 Enterprise without going to 10 first?

Can I upgrade directly from ColdFusion 9 Enterprise to ColdFusion 11 Enterprise without going to 10 first?
For those who have done this,
1. What quirks did you find that you had to overcome in your installation (I know that everyone's environment is different and produces differest results)?
2. What part of your code broke for which you had to find fixes?
Tips and suggestions for a smooth installation, besides following the installation document.
Thanks!

Create a car (archive file) in CF 9 enterprise which will capture all CF 9 settings like Data sources, Web services etc. Make sure when you are doing this, pop up blocker is disabled.
NOTE : While creating the archive file, give the full name with the absolute path in the package name. For example C:\Test\mypackage.car
Then move this car file into the server where you want to install CF 11. Install CF 11 and then deploy this archive (car) file. All CF 9 settings will be migrated to CF 11 enterprise.
Else, if you want to install CF 11 on the same server where CF 11 is installed, then remove the connector for all the websites which are configured with CF 9, make sure the CF 9 services are running and then run the CF 11 installer and at the end of CF 11 installation, you will get a dialogue box which will ask you to migrate CF 9 settings in CF 11.
Run the Code Analyzer in CF 11 Administrator to check whether any the CF 9 code used in your application is breaking in CF 11 or not
HTH
VJ

Hi, I have a mid 2007 24inch iMac currently running on 10.5.8. Can I upgrade directly to 10.7 and if so, can I expect any issues? Thanks

Hi, I have a mid 2007 24inch iMac currently running on 10.5.8. Can I upgrade directly to 10.7 and if so, can I expect any issues? Thanks

You need to have a copy of Snow Leopard installed to access Lion in the Mac App Store. There's no direct path to upgrade from Leopard to Lion.
I did read a piece earlier this week about Apple giving free copies of Snow Leopard to new iCloud subscribers, you might want to look into this here:
http://www.macgasm.net/2012/04/18/apple-now-giving-away-snow-leopard-to-mobileme -customers-for-free/
Hope this helps.

Can 2007A PL 49 be upgraded directly to 9.0 PL 11

Dear Experts,
Can we do direct upgrade from 2007 A to 9.0 PL 11 . In the Patchreadme If you are using a version prior to SAP Business One 9.0, you can upgrade it to SAP Business One 9.0 PL11 directly. But during the upgrade, the database is grayed out, marked not ready and the details is "Could not connect to database."
Does it mean that it is not possible to upgrade directly ?
Thank You
Ninia

Hi,
1. Not possible to upgrade directly. Refer SAP note 1993301 - Overview Note for SAP Business One 9.0 PL11 for required versions and PL.
2. If you are using a version prior to SAP Business One 9.0, you can upgrade it to SAP Business One 9.0 PL11 directly
My thought is 9.0 PL00 to PL10.
Thanks & Regards,
Nagarajan

Can I upgrade directly to Yosemite from OS X 10.6.8?

I have not upgraded my iMac operating system OS X 10.6.8 since its purchse.
Can I upgrade directly to Yosemite?

Yes.
Upgrading to Yosemite
To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    OS X Mavericks/Yosemite- System Requirements
    Macs that can be upgraded to OS X Yosemite
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.

Purchased macair 2010 - have osx 10.6.8 can I upgrade directly to maverick or do i need lion, snow lion and any other lion first?

need to know if I have lion, snow lion or other. Looking at Mavericks upgrade but need to know if I have to upgrade to earlier versions first as it may be too big a jump. Help!

You can upgrade directly from Snow Leopard (10.6.8)
To install Mavericks, you need one of these Macs:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later),
MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
Your Mac also needs:
OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed
2 GB or more of memory
8 GB or more of available space

Can I Upgrade Directly From Tiger To Snow Leopard?

I'm operating OS X 10.4.11 (Tiger) on a pre-2008 Macbook with an Intel processor. I'd like to upgrade to Snow Leopard.
After doing a little research, I didn't see anything on the Snow Leopard packaging or on the Apple website which clearly states this, but can I upgrade directly to Snow Leopard? The Apple Store says Tiger users must buy the Mac Box Set (which includes iLife '09 and iWork '09). I really don't want to since I don't plan to use the features of iWork and can purchase iLife '09 separately.
Basically, my question is, can I upgrade to Snow Leopard (using a Snow Leopard upgrade @ $29) and, if so, will my prior version of iLife still function or will I be forced to upgrade to iLife '09. I'd rather pay $95 for things I know I would use, compared to $170 for extra, unused software.
Message was edited by: Ken Kasten

http://store.apple.com/Catalog/US/Images/popups/upgrade-requirements-overlay.htm l
"Snow Leopard Upgrade Requirements
Snow Leopard requires an Intel-based Mac.
Mac OS X v10.5 Leopard users, buy the upgrade.
Mac OS X v10.4 Tiger users, buy the Mac Box Set."
I don't think there is any technical limitation to installing a clean 10.6 "upgrade" on a compatible machine, running either 10.4 or 10.5, however, the 10.6 license, that buyers must agree with, relies on the "honor system" for compliance.
I am about to upgrade my black MacBook to 10.6 with the Box Set, my Intel MacBook shipped with 10.4, one of the later models not long before 10.5 came out, and as I skipped 10.5, the 10.6 Box Set seems to be the only option, even though I am not interested in iWork so much.

Can I upgrade directly from CS3 to CS5?

Can I upgrade directly from CS3 to CS5?

Deactivate CS3 on your old computer. Install and activate CS3 on your new computer. After you have done that, you can upgrade to CS5.
From the forum thread posted earlier: If CS3 is detected by the installer as being already installed in the machine, it will read the old serial number transparently and will prompt you only for the serial number for CS5.

HT4854 Can I upgrade directly from OS X 10.6.8 to Mountain Lion

Can I upgrade directly from OS X 10.6.8 to Mountain Lion??

Yes, you can, but make sure your machine meets the system requirements:
http://www.apple.com/osx/specs/
When you upgrade, you need to do the following:
1) Check all your software for compatibility with the new system.
2) Repair the hard drive with Disk Utility.
3) Make a full backup of your whole system using Time Machine.
4) Ideally, make a second full backup of your whole system using something else, like Carbon Copy Cloner. (I consider two backups to be the minimum.)
5) Wait until you have time to deal with any possible problems that crop up.
6) Install the upgrade.
Some people recommend erasing your hard drive and installing the new system "cleanly." That certainly helps ensure that you don't have any problems with the new system, but is often unnecessary. I prefer to save clean installs for when they are actually necessary, but that is only an opinion. You can certainly choose to do a clean install if you prefer.

Can I upgrade directly from elements 3 to the latest version?

Can I upgrade directly from Elements 3 to the latest version?

Yes. But compare prices. Sometimes sites like Amazon have a lower price for the full product rather than the upgrade version. They are identical; so buy whichever is cheapest.

Can I upgrade directly from..?

Hi,
I have a Panther 10.3 full version and I have purchased Tiger 10.4 a couple of months ago which is an upgrade version. I haven't got the chance to install it because I am moving to another country.
I would like to know can I upgrade directly from 10.3 or I have to upgrade step by step till 10.39?
Thank you

Well, according to Apple's Tech Specs for Leopard (http://www.apple.com/macosx/techspecs/), you'll be just fine if you upgrade directly.
I would upgrade to Tiger first though, and play it safe.

Upgrade directly from Exchange Server 2010 SP1 to Exchange Server 2010 SP3

Hi,
We have current setup with Exchange Server 2010 SP1 ( DAG & CAS Array with WNLB).
Can we upgrade directly from Exchange Server 2010 SP1 to
Exchange Server 2010 SP3 . ?
Thanks in Advanced.
Regards,Ali

Hi Ali,
Yes, you can. Please upgrade your Exchange 2010 SP1 server roles in the following order: Client Access, Hub Transport, Unified Messaging, Mailbox, Edge Transport. What's more, please note that when you install a Service Pack or update rollup on a server
that's a DAG member, several services will be stopped during the installation, including all Exchange services and the Windows Cluster service.
For more information, here is a helpful article for your reference.
Installing Update Rollups on Database Availability Group Members
http://technet.microsoft.com/en-us/library/ee861125(v=exchg.141).aspx
Hope this can be helpful to you.
Best regards,
Amy Wang
TechNet Community Support

I am running on an OSX 10.6.3 can i upgrade directly to os x lion?

i am running on an OSX 10.6.3 can i upgrade directly to os x lion?

You'll need to update to 10.6.8 before you can download the Lion installer from the App Store. Also, note that once you download the installer, make a copy of it (it'll be in the Applications folder) before installing, as it'll self-delete. Use the copy to make a bootable Lion install disk for future use.

Will I be able to upgrade Directly from Snow Leopard ro Mountain Lion

Hello All!
Will I be able to upgrade Directly from Snow Leopard to Mountain Lion without going through Lion?
Thanks in advance

You have to upgrade Mac OS X Snow Leopard to Mac OS X Lion, Then Mac OS X Mountain Lion.
If You have Snow Leopard, then upgrading to Mac OS X Lion is only $29.99 via the Mac App's Store, a one time fee for all your Macs. I recommend that you download it to all your devices first before you actually run the installation process. Once you've upgraded to Mac OS X Lion, then upgrade to Mac OS X Mountain Lion for a one time fee of $19.99.
Mac OS X Mountain Lion will be available as a single software upgrade via the Mac App Store beginning in July 2012. The BEST PART is you only have to purchase it one time to upgrade all of your Macs. So its only like $50 bucks total for ALL your Macs to get both Lion and Mt Lion. Approximately, the same price it was when Snow Leopard's family pack came out for only up to 5 Macs. Except this time you get 2 upgrades for about the same cost for unlimited Macs compared to only 1 upgrade for up to 5 macs like before.
To watch an exciting video from the WWDC/June2012 regarding what Developers, APP's, Lion & Mountain Lion, iPhone4S, and IOS6 will brings to the table this season, click below.:
http://www.apple.com/apple-events/june-2012/
I can't wait.
Good Luck,
Jenn

UCCX Upgrade Directions

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