UCM how to clear "Workflow Content Items In Queue"

Hi
How to clear "Workflow Content Items In Queue", if i click "Remove item from Queue" under Action also content item is remains in workflow queue.
How to fix it?
Thanks
Deepak

Hi Srinath,
I have checked the idc analyze. "check search index" is not running shows error. please check the log file below without selecting "check search index" other three(check database, check file system, generate report) ends with 0 errors. Is there any other solution to clear the workflow items?
Analyzing tables...
WARNING: Checking dRevClassID<->dDocName consistency can take several minutes on large repositories!
Finished checking 47 entries.
Errors Found: 0
Errors Fixed: 0
Analyzing filesystem...
Finished checking 47 entries.
Errors Found: 0
Errors Fixed: 0
Generate report
Number of items grouped by: dReleaseState
Workflow : 4
Old : 6
Current : 37
Number of items grouped by: dStatus
Edit : 2
Released : 43
Review : 2
Number of items grouped by: dProcessingState
Converted : 42
Metadata Only : 5
Number of items grouped by: dStatus, dReleaseState
Current and Released : 37
Workflow and Review : 2
Old and Released : 6
Workflow and Edit : 2
Thanks
Deepak

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Hi All,
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Hi Robert,
This is the content of SAP Note 164835 as follows:
SAP Note 164835 - F110: Clearing credit memos and
invoices
Note Language: English Version: 14 Validity: Valid Since 29.05.2008
Summary
Symptom
When you execute a payment run, you select credit memos and invoices for a
customer or a vendor, but the system does not clear them together. In the
payment (default) log, the system may generate the error message FZ
347:"...none of the payment methods defined can be used for these items".
Other terms
F110, SAPF110S, clearing, FZ 347
Reason and Prerequisites
The items to be cleared do not match in particular fields (see below).
Therefore, they are not paid together.
You can set a payment method only for either outgoing or incoming payments.
This explains the error message FZ 347.
Example
- Payment run is executed with payment method U for outgoing
payment.
- Credit memo is not cleared against invoice.
- Invoice is paid with U.
- Error message FZ 347 is generated for the credit memo.
Solution
The following explains in general how to clear, and describes some options
for eliminating errors. The logic of the grouping in the payment program is
independent of the type of the documents (for example, invoice, credit
memo, down payment, cross-company code posting).
General information
o You can pay open items together using the automatic payment
transactions, but only if certain fields are identical. The
structure ZHLG1 specifies these fields. Important fields are:
- Currency
- Receiver
- Payment method in the item
- Bank details in the item
o Whenever invoices and credit memos are in different payment groups,
you cannot clear them together, even if the credit memo contains an
invoice reference. If you set a payment group for a business
27.12.2010 Page 2 of 4
SAP Note 164835 - F110: Clearing credit memos and
invoices
partner (grouping key in the master record), then this is saved in
structure ZHLG1 (field PAYGR). This way the invoice reference in
the credit memo is overridden if they do not belong to the same
payment group.
o Invoice and credit memo must be due at the date of clearing. The
due date of a credit memo without invoice reference (BSEG-REBZG) is
the baseline date for payment (BSEG-ZFBDT), and for a credit memo
with a fixed value date (BSEG-REBZG = 'V'), the due date is
calculated in the same way as for an invoice. For credit memos with
invoice reference, the due date of the invoice applies.
o You cannot clear credit memos and invoices if the payment is
supposed to be made using a payment method set for the POR
procedure.
Invoices are grouped with a POR number with the document number as
an additional part of the grouping key so as to save the individual
payment required for POR payment methods. Invoice-related credit
memos for invoices with POR numbers receive the same grouping key
as the related invoice. This ensures that the clearing is
performed. However, you can no longer make payments using the POR
payment method because this payment method allows only one item to
be paid. However, you can make the payment using a different
payment method.
The POR procedure is only relevant for payment transactions with
the Swiss Postal Service. Consequently, the relevant fields in the
document and in the business partner master record are only of
importance in Switzerland.
What can you do?
o Check the payment methods in the line items (field BSEG-ZLSCH). For
clearing, these must be filled with the same value.
o If you have entered a specific payment method for the items, then
check Customizing for this payment method (transaction FBZP). The
indicator "Single payment for marked item" should not be set there.
o Check the field "Grouping key" in the master record of the business
partner for payment transactions in the company code. If, for
example, there is a grouping set according to assignment number,
then the invoice and credit memo must have the same assignment
number in the business partner line for clearing. Using transaction
OBAP, you can define which fields of the key you want the system to
use for grouping.
o Check the indicator "Pay all items separately" (LFB1- or
KNB1-XPORE) in the master record of the business partner for
payment transactions in the company code. If this field is set,
each open item for this business partner is paid separately.
o If you have set the indicator "Separate payment for each Business
Area" (T042-XGBTR) for the payment program (all company codes) in
Customizing, check the business area in the items. They must match
in this case.
o Check the house bank in the line items (field BSEG-HBKID). The
27.12.2010 Page 3 of 4
SAP Note 164835 - F110: Clearing credit memos and
invoices
values must also match for clearing. A document without house bank
can only be cleared with a document with house bank if this house
bank is defined in the master record of the business partner
(LFB1-HBKID or KNB1-HBKID).
Make sure that the house bank from the payment program is filled
for any reset clearing documents (see Note 159607).
o Check the partner bank type in the line items (> Other data > field
BSEG-BVTYP). These values must also match for clearing. You can
specify the partner bank type in the master record of the business
partner for general payment transactions.
o For postings to one-time accounts, the address data is encoded and
saved in field BSEC-EMPFG. The coding routine has been changed in
Release 3.0E. Therefore, if you want to offset documents from an
earlier release against documents from a later release (for
example, after an upgrade) you need to check the contents of this
field. These values must match for clearing. If this is not the
case, the documents from the earlier release need to be reversed
and be posted again. If reversal is not possible, contact SAP
Support.
o If you do not clear using a payment method set with POR procedure
(with or without invoice reference in the credit memo), then check
the contents of the fields BSEG-ESRNR, BSEG-ESRRE and BSEG-ESRPZ.
They must not be filled if you do not enter a payment method in the
item.
o If you set a separate payment for each payment reference (for
example separated by a CID number in Norway or reference number in
Finland) (FBZP > Paying Company Codes > field T042B-XKIDS), then
the items for a clearing in field BSEG-KIDNO must be the same. Note
that the Customizing setting (T042B-XKIDS) is effective only if
vendors are involved in the payments. When you separate the
payments by payment reference, also take into account that no
outgoing payment can be generated for a payment reference for which
only credit memos exist.
o Check the structure ZHLG1 in your system. If you have inserted
additional fields there, the line items must also match in these
fields. Contact your consultant.
Header Data
Release Status: Released for Customer
Released on: 30.05.2008 10:55:56
Master Language: German
Priority: Recommendations/additional info
Category: Consulting
Primary Component: FI-AP-AP-B Payment Progam / Payment transfer
(DE, JP, US)
Secondary Components:
27.12.2010 Page 4 of 4
SAP Note 164835 - F110: Clearing credit memos and
invoices
RE-RT Rental
The Note is release-independent
Related Notes
Number Short Text
1084325 FSCM-BD: Payment method for invoice-related credit memo II
305414 F110: Unintelligible grouping of documents
197626 Partner bank category in RAs and payment program
159607 F110: Reset clearing is not offset against
143311 F110:Incorr.due date for cred.memo w/ fix.val.date
109233 F110: message FZ347 or several payment documents
86578 Guidelines for F110 Payment Program (W/Check mgmt)
33288 Payment methods for rental agreement
22856 Customer credit memos are not paid
20484 Payment program does not clear due items
4904 Credit memo clearing or down pmnt clearing for POR

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Hi Guru's
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Regards,
SAPFICO

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Message Edited by devchander on 08-06-2007 08:02 AM
Attachments:
reset table.vi ‏57 KB

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