Unable access national lottery site through firefox

I am unable to access the National Lottery signing in page on there website

I have disabled sky shield and still get this error messageThis webpage is not available ERR_CONNECTION_TIMED_OUTReloadHide detailsGoogle Chrome could not load the webpage because www.national-lottery.co.uk took too long to respond. The website may be down, or you may be experiencing issues with your Internet connection.Check your Internet connectionCheck any cables and reboot any routers, modems, or other network devices you may be using.Allow Chrome to access the network in your firewall or antivirus settings.If it is already listed as a program allowed to access the network, try removing it from the list and adding it again.If you use a proxy server...Check your proxy settings or contact your network administrator to make sure the proxy server is working. If you don't believe you should be using a proxy server: Go to the Chrome menu > Settings > Show advanced settings... > Change proxy settings... > LAN Settings and deselect "Use a proxy server for your LAN".

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Cannot get on The National Lottery site-can access all other websites-have done all the suggestions on other posts-still can't access the site

Can access the National Lottery site on my husbands laptop but not on my laptop or a tablet ? Have tried all the suggestions on the replies to other people who have had this problem ??

Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache and
* Remove Cookies '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
Type '''about:preferences'''<Enter> in the address bar.
* '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
* '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.
Last resort;
'''[https://support.mozilla.org/kb/Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history Remove History For One Site]'''
Open the History Manager '''<Control><Shift> H.'''
In the search bar, enter the name of the site.
Right click on one of the listings and select '''Forget About This Site.'''
This should remove all information, including any passwords / settings.

Can't access some secure sites through proxy?

can't access some secure sites through proxy server on osx it just keeps going local authority couldn't be contacted, i had the same problem with parental controls, but now that is off and its still doing it, is there a setting or something i need to enable?

In my original post, not today's, I had said I was having the issues on the Mini, running OSX 10.6.8 and Safari v.5.1.5 for my bank's pill pay. I should have been more specific as to which machine and OSX Safari browser I'm having the T-Mobile problem with. My mistake.
It is on both the MacMini and now the Air too. A moment ago, I was able to log in to my.t-mobile.com on the Air, but after putting into my Bookmarks folder, I can't do it anymore. The Log in button comes up greyed out instead of green.
I'm also still having trouble with my bank's bill pay section on both computers too.
I wonder if it's related to the saving of the log in info or putting in the Bookmark Folder?

Unable to access National Lottery website

Any other ideas anyone?

I've been in touch with The Lottery helpline by email:and had the reply below.Service EmailDear Mr Neno
Thank you for your email dated 02 July 2015, I am sorry to hear you have experienced difficulties accessing your National Lottery Account. We are unaware of any technical issues with this aspect of the National Lottery website.
Our Technical Team has investigated this issue and based on the IP address information (151.224.54.36) in your email they have been unable to establish any software which would render your IP address unrecognisable to our system.
A possible reason for the difficulties you are experiencing is that there may be a firewall preventing access to our secure pages. You would need to contact your computer administrator for more information on possible ways around this. I would also suggest checking that your privacy/security settings are at medium.
Please ensure that when you are visiting our website, that you type our web address directly in to your browser’s address bar. Do not access our site through a link, a search engine, the National Lottery app or your Favourites/Bookmarks.
Our web address is:
http://www.national-lottery.co.uk
I also suggest using an alternative browser.
I then phoned them and they asked me to ask you these 3 questions 1. Is Sky Routing my signal abroad?2. Is my I.P. address fixed?3. Do SKY use an anonomiser on my I.P. address?

I can't download the National Lottery website using Firefox or Windows Internet browsers I have cleared cache, cookies & history

I have always been able to download the National Lottery website without any problems until Monday since then it is the only wensite I cannot access using both Firefox and windows internet browsers. I have contacted the national Lottery and they have assured me there is no problem. I have cleared cookies, cashe and internet browing history from both browsers and i am still having the same problem. Help!!!

Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

I get problem loading page (error 404) it says the page cannot be found when i try to access the game Mobsters through my mysapce account and i cannot access it no longer through firefox and i want to find out why i cant, can you guys please help?

i cant access my mobsters account through myspace. every time i try to access it i get "problem loading page" "this page cannot be found" "404 error" and it wont let me access it. myspace works fine but as soon as i click on the mobsters app i get the 404 error, this page cannot be found, problem loading page! can you please help?
== This happened ==
Every time Firefox opened
== i try to access mobsters game through myspace

I dont understand the answer
'''''""The problem can be solved by opening FF and choosing Tools...Add On's...select the SEARCH addon and choose UNINSTALL...restart FF browser when asked, then reload Mobsters. This worked for me. The suggestion on the 404 that says to remove Search via Add/Remove Programs is completely BS, as Search doesnt show there. ""'''''

How could it be possible to completely restrict other users to view any sites through firefox browser with the help of password ?

I want complete control of firefox browser for my computer.
For example:
There is a similar feature in Internet Explorer which is called 'Content Adviser'.
To restrict others for viewing sites through Internet Explorer here is what has to be done:
1. Click to open Internet Explorer.
2. Click the Tools button, and then click Internet Options.
3. Click the Content tab, and then, under Content Advisor, do one of the following:
*Click Enable. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
*If you've previously enabled Content Advisor, click Settings, and then type the supervisor password. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
4. To allow others to view restricted content, click the General tab, and then select the Supervisor can type a password to allow users to view restricted content check box.
5. To allow others to view unrated content, select the Users can see websites that have no rating check box, and click OK.
6. If a supervisor password has not previously been set up for Content Advisor, you will be prompted to create one.

Looks like verdana is selected to 'off' in font book. Not sure if this could be the reason as to why i'm experiencing problems.

While on my bank website, I clicked the firefox box at the top (to agree to give annonymouse help) and my bank site was immediately locked. I have not been able since to access my bank site via firefox. How can I get it back??

''dupe of https://support.mozilla.org/en-US/questions/915124''
what do you need to know??

you've made a lit of plug ins. Are those the ones on my computer? do you think those have an affect on my access via firefox? why would my access "lock up" while I was on firefox? why can't I now access my bank site?

After accessing a web site through a link I get the message file not found when trying to access it again.

This has happened on several sites. I have tried to access the same links through Chrome and do not have a problem there.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
See also:
*https://support.mozilla.org/kb/Clear+Recent+History
Are you using cleanup software like CCleaner or other software that may corrupt the cache?
You can try to delete the entire cache folder. 
You can find the location of the cache folder on the about:cache page (open via the location bar, like a web page).
You can check the browser.cache.disk.enable pref on the about:config page to verify that the disk cache is enabled (should be true).

I have cleared caches & cookies till I am blue in the face but the National Lottery site will not load-says "connection reset" every time Please help?

I have followed all the advice on the forum time and again and I think I managed to get onto the Lottery site once but if I did anything I got the same message again....."the connection was reset"
It is only this site....what else can I do ?

You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Can't access my financial sites - culprit Firefox 2.0 or Security Update ?

I recently installed Firefox 2.0 on all the Macs in our house. subsequently I installed the 2006/7 security update on my G5. Now, every time I try to access my banking sites on the G5(!0.3.8), which is my main desktop computer I get an errot message "trying to validate certificate from ******* using OCSP - server error"
My Macbook has no problem, nor the trusty G4 iMac.
Also, I can access these banking sites using Netscape.
I'm a long-term fan of Firefox - but this is so frustrating.
Any ideas, anyone?

Hope I can get to you this way... I am new to the fourm and I can not find a way to post a new question... I guess I am not very bright!
Here's my problem...it is somewhat siumular to the orginal thread.
My band just changed the security settings for logging into their system. When I log on to their sight I get the home page but the little box where you add your account number in the middle of the page (I know it is a little box becuase I have seen it on other computers) comes up as a solid line. They folks at the bank are not very helpful and have told me that I needed a JAVA update. I did this buy have had not luck. A few months back the bank did an update and I lost the ablity to read the "button boxes" on their home page, so this has been an ongoing problem. I could deal with the invisible button problem by just hacking around till I hit what I wanted, but this new problem will not allow me to inter my account number so that I can access my account. I would appreciate any help you can give and again, I am sorry for posting this way. I can not find a place anywhere on the fourms screen that says "New Post."
Thanks,
P.S. I have a 2003 IMAC running panther?. Mine is the funny looking half basketball looking computer.
terry

I can't access a familiar site with firefox now. why do I have to change to IE. never have had to in the past

I watch a site NABC black bear cameras a lot. I have always been able to use Firefox. Lately it won't work. first it said it was adobe plug ins ...but I could then send crash report and reload page. Now none will load. But if I use Internet Explorer, it seems to be ok. I use Firefox for almost anything else, that will allow it, and was wondering, why, after all this time I can't now?
Have been watching this site for 2 years. and have had no trouble until now. Any help would be appreciated. Thank you.

I feel a bit like Im walking into the past, but Im having the same issue same site. I have Clear, and can open the site in chrome. Not however in Safari.
Im making an effort to Un- Google my world so help on this frontier would be great, The folks at Clear say "We just sell access, we don't block." I believe them, they're not comcast.
Checking in Safari- im told that the sight is down.
Thanks for any insight.
J

Dear All, I can't play flash videos from any web site through firefox because it freezes but when i run firefox as administrator then it works fine (But Google Chrome Plays all videos normally.) . I am using Windows 7 & Firefox 7.0.1. Please help

Dear All,
Firefox hangs when i try to play flash videos from any site but when i run firefox as administrator it works fine. (but Google Chrome, Opera & I.E9 Plays videos without running as administrator.) I am using Windows 7 & Firefox 7.0.1. Please help.

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls

I cannot access my yahoo emails through Firefox - why not?

''Duplicate post, continue here - [/questions/755741]''
I use firfox to access my yahoo emails, but over the last couple of weeks it has been taking longer and longer to access until now I am not able too access at all.

* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
Your above posted system details show outdated plugin(s) with known security and stability risks.
*Next Generation Java Plug-in 1.6.0_18 for Mozilla browsers
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)

Failed to access IPv6 only site with Firefox

I am assessing my company IPv6 readiness with Firefox. We have our internal DNS (dual stack) set up now responding with IPv6 address only for the host name of a test web server. I configured a test Windows machine (dual stack), with said DNS, and was able to ping with the test web server with host name.
Now comes Firefox. I can access my test web server with IPv6 URL (http://[a:b:c:d:e:f:g:h] kind) but when I cut and paste the host name (the one I successfully pinged with) , no, Firefox can't access it. What could be the problem that cause Firefox to not resolve that name to the proper address? Ping works fine, why doesn't Firefox?

Make sure you don't have IPv6 disabled.
See that network.dns.disableIPv6 is not set to true (from about:config).

Unable access national lottery site through firefox

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