Unable to access external video file after publishing in html5

I am trying to publish a project that contains links to external files (.mp4 videos). After publishing, I get an path error message when I try to run the videos after publishing. The references to the videos are by name without any paths specified.
When I published the file the videos reside in the same folder as the captivate project file.
The instructions say copy the files to the output folder after I publish as html5.
What I did was extract the zip folder
Place the videos in the parent folder after extraction.
Ran the project. It runs except for the video execution.
There are a number of folders when the zip file is extracted.
Am I placing the videos in the right folder?

I personally prefer to get my files up on the server and link directly to them in Captivate.
Are you putting your's in the root folder of your project? eg. /projectname/... instead of/projectname/callees/ ?

Similar Messages

  • Unable to access my site collection after publishing "MS Word SharepointWiki Plugin" to it

    I am working on an publishing site collection of type "EnterpriseWiki" . and to be able to convert MS word documents to wiki pages i downloaded the "MS Word SharepointWiki Plugin" from https://sharepointwikiplugin.codeplex.com/SourceControl/latest.
    then i open the downlaoded file using Visual Studio, then i right click on the solution inside the visual studio, and i chose publish. then i specify the URL for my site collection. and the publish process worked well. but when i tried to access the site collection
    i got the following error :-
    Http 403 Forbidden.
    so can anyone advice on this problem please ?

    Since there are no actual published releases of the code I suspect its still a work in progress.  I suspect you'll need to take a look at the actual code to figure out why it doesn't work.
    Paul Stork SharePoint Server MVP
    Principal Architect: Blue Chip Consulting Group
    Blog: http://dontpapanic.com/blog
    Twitter: Follow @pstork
    Please remember to mark your question as "answered" if this solves your problem.
    so for now how i can make my site collection to work again ? i have publish the solution to my site collection using VS 2013, so is there a way to unpublish this ?

  • Preflight keeps saying  "Unable to save the PDF File after post processing"

    I'm at a loss how to overcome this. Spent almost a whole day, together with another person, trying to fix it with no success!
    I use Adobe pro CC on a PC
    I usually receive pdf files from this one client who edits and formats a book in Mac Pages. Up until a few days ago I had no problems converting the client's pdfs into pdf/x3, but the last three versions of the latest file have stumped me.
    Just to test, I first just tried to convert the file (33MB), unchanged, to pdf/x3 using the save as other option - message reads  "the document has been saved, however, it could not be converted according to the selected standard profile: convert to PDF/X. Please use preflight with the profile "Convert to PDF/X" in order to identify those properties of the document which prevent it from being compliant to this profile"
    if I then choose under Profiles - convert to PDF/X3 - it says no problems found, and appears to have saved the file. If I try to save again as a pdf/x3, just to make sure, it then tells me it's not pdf/x3 compliant
    OK - so then I go back to preflight - and choose the standards function - then pdf/x3, then continue with the default colour profile. About halfway through the conversion, at the point of saving the file,  I get the message "unable to save the pdf file after post processing"
    So far I've had no luck figuring out what this is.
    I then choose the option of "verify compliance of ppdf/x3" - message reads "pdf/x3 version key (GTS_PDFXVersion) missing", and "Trapped key not true or false"
    Help!! How can I be sure the file converted / or not?
    kim

    Yes I was/am aware of Preflight's inability to play nicely over cloud technologies in certain cases, especially wrt Standards technologies, this will be partially addressed in an upcoming version of Preflight without saying too much.  But the same thing could theoretically have happened if the file was also located on another local network client or server.  Leaving aside the argument that this may violate the Acrobat User Agreement - since purchasing the software, the user agrees to employ its functionality on a single host system and precludes host-client-based scenarios - this simply is not a supported use, meaning the user may not have expectations that it will work at all, if the applications requirements are not observed.  There do exist server-solutions for Preflight files within networks, but Acrobat and by extension Acrobat Preflight is not one of those solutions, and (still) belongs in the single host-based desktop environment.
    However most (99.9%) functions within Acrobat <-> acrobat.com file exchange are supported, file syncing across multiple devices will soon be supported, but Standards compliance is still admittedly a problem at this point.  Some testing has been done using 3rd party cloud technologies starting with enterprise-based solutions, such as Office 365, and this will continue to ramp up to include other 3rd party products.
    As for the second point, Preflight will usually change the PDF version to be complaint, are you saying that it was unable to do so in this case?  It seems that this error should have popped up during the normal Preflight conversion attempt.  Personally I think solving a workflow problem using the print path is a little bit of a heavy-handed approach, but if helped and the results are acceptable, then that is good.  Since that path is non-existent on a Mac, as one needs to Save as Adobe PDF from the Print dialog's PDF drop-down menu, I am assuming your workflow involved file creation on a Mac, then further processing on Windows using the PDF printer.  I am wondering if a simple resave/Save As... to PDF with overwrite on a Mac, or Preflighting the file using a PDF version compatibility profile before the PDF/X conversion would have helped.  Since there are such a multitude of methods that a PDF can be created, there are also many ways within Acrobat that a user can shape the file to be compatible with the expected workflow, ie, 'many ways to skin a cat', without being morbid.

  • Unable to access my .xls file in iPhone or iPad using Icould drive. Request help.

    I installed iCloud drive in my mac and saved a .xls file to be viewed and used with my iPad and iPhone. Though these devices are upgraded to IOs8 and Icloud drive is 'on' in these devices, I am unable to access this particular file in iPad or iPhone. Request help on how to open, view and amend files thru iPhone or Ipad.

    Do you have Excel installed on your iPad and iPhone? https://itunes.apple.com/us/app/microsoft-excel/id586683407?mt=8

  • Ora:12705 unable to access NLS data files or  invalid environment specified

    Hi All,
    In our BW production SAP standard job DBA:update_stats is failing  . In Job log we found that  the info like
    Ora:12705 unable to access NLS data files or  invalid environment specified.
    Connect to DB instance failed.
    Brconnect terminated with exit code 3.
    We are on Oracle 10.2 BW 3.5  Sunsolaris 5.10
    The Env is as below:
    HOME=/home/bwpadm
    PATH=/oracle/BWP/102_64/bin:/usr/jdk/j2sdk1.4.2_13/bin:/home/bwpadm:/usr/sap/BWP/SYS/exe/run:/etc:/usr/bin:.:/opt/EMCpower/bin/64:/etc/emc/bin:/usr/ccs/bin:/usr/ucb:/usr/openwin/bin
    LOGNAME=bwpadm
    HZ=
    TERM=vt100
    SHELL=/bin/csh
    MAIL=/var/mail/bwpadm
    TZ=US/Pacific
    PWD=/home/bwpadm
    USER=bwpadm
    SAPSYSTEMNAME=BWP
    DIR_LIBRARY=/usr/sap/BWP/SYS/exe/run
    LD_LIBRARY_PATH=/usr/sap/BWP/SYS/exe/run:/opt/j2sdk1.4.2_08/bin
    JAVA_HOME=/usr/jdk/j2sdk1.4.2_13
    THREAD=NOPS
    dbms_type=ORA
    dbs_ora_tnsname=BWP
    dbs_ora_schema=SAPBWP
    ORACLE_PSRV=BWP
    ORACLE_SID=BWP
    DB_SID=BWP
    ORACLE_HOME=/oracle/BWP/102_64
    ORACLE_BASE=/oracle
    ORA_NLS33=/oracle/client/92x_64/ocommon/nls/admin/data
    NLS_LANG=AMERICAN_AMERICA.WE8DEC
    SAPDATA_HOME=/oracle/BWP
    Plz suggest what we have to change to fix the problem.
    Thanks,
    Subhash.G

    Thanks for the reply,
    The below is the orasid env:
    As you suggest  we  found ld_library_path  is not set to  oracle client .
    we still using 9.x client shall we add that path to the above varaible.
    Please suggest..
    HOME=/oracle/RSS
    PATH=/oracle/RSS/102_64/bin:/oracle/RSS:/usr/sap/RSS/SYS/exe/run:/etc:/usr/bin:.:/opt/EMCpower/bin/64:/etc/emc/bin:/usr/ccs/bin:/usr/ucb
    LOGNAME=orarss
    HZ=
    TERM=vt100
    SHELL=/bin/csh
    MAIL=/var/mail/orarss
    TZ=US/Pacific
    PWD=/oracle/RSS/102_64/dbs
    USER=orarss
    SAPSYSTEMNAME=RSS
    DIR_LIBRARY=/usr/sap/RSS/SYS/exe/run
    LD_LIBRARY_PATH=/usr/sap/RSS/SYS/exe/run:/oracle/RSS/102_64/lib
    THREAD=NOPS
    dbms_type=ORA
    dbs_ora_tnsname=RSS
    dbs_ora_schema=SAPRSS
    ORACLE_SID=RSS
    DB_SID=RSS
    ORACLE_BASE=/oracle
    ORACLE_HOME=/oracle/RSS/102_64
    NLS_LANG=AMERICAN_AMERICA.UTF8
    SAPDATA_HOME=/oracle/RSS.
    Thanks,
    Subhash.G

  • Im getting the following Installer was unable to access a critical file/directory. Please try installing again.(Error code: 43) Contact Customer Support

    I'M GETTING THE FOLLOWING ERROR
    Installer was unable to access a critical file/directory. Please try installing again.(Error code: 43) Contact Customer Support

    Error downloading Creative Cloud applications

  • Hi...  I just attempted to update CC.  Download itself appears to have happened, but when then I got this message...  Installer was unable to access a critical file/directory. Please try installing again.(Error code: 43) Contact Customer Support .... can

    Installer was unable to access a critical file/directory. Please try installing again.(Error code: 43) Contact Customer Support
    Any ideas?

    Hi  Serpent,
    Try the following Steps:
    open activity monitor and close all Adobe related applications
    navigate to: /Library/Application support/Adobe
    In that directory you will see a folder named OOBE - Rename that folder to OOBEold
    Navigate to: MAC HD /Application/Utilities directory
    In there you will see a folder called "Adobe Application Manager" - delete it
    Download the Adobe Cleaner Tool from here: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems/_jcr_conte nt/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordion-item-par/proc e dure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleanerTool.zip
    Open the Cleaner Tool and choose to clean "Creative Cloud" only.
    Download and install Creative Cloud again - https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg
    Regards,
    Rave

  • Installer was unable to access a critical file/directory. Please try installing again. Error code 49.

    Installer was unable to access a critical file/directory. Please try installing again. Error code 49.  Tried multiple times. get the same error code, which gives no helpful info. "Support" just sends me in a circle, never getting to anything actually helpful.

    Launch Photoshop CC 2014 application from C: > Program Files > Adobe > Adobe Photoshop CC 2014.
    Once the Photoshop CC 2014 application is launched , click on Help menu.
    Select Updates option.
    Once the Updates are listed , close Photoshop cc 2014 and Creative Cloud application .
    Then click on Update button and try to update .

  • Do I not get the "open file after publishing" checkbox with the trial version?

    I owned the Adobe Acrobat 8 Professional version on my pc, and recently bought a Mac. Do I not have the option to "Open file after publishing" checkbox with the trial version? Do I have to repurchase the whole program to get that?

    uninstall.
    download from prodesigntools.com.
    if you follow all 7 steps you can directly download a trial here:  New Adobe Lightroom 6 (CC) Direct Download Links – Free Trials | ProDesignTools
    and activate with your serial number.
    if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 
    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 
    failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

  • Unable to add music videos file to itune for my iphone

    Hi... I am unable to add music videos file to my iphone through itunes as i have added a file to library from the files menu of the itune 10 but still i am unable to have the music videos please help. Mp3 file are working very well but unable to add music videos that i have converted in to iphone mp4 format please help out thanks...

    Solved. I changed the iT folder and my iP got lost the connection with the proper library. Had to change it back and re-connect to the correct library.

  • Unable to Sync Video files after Itunes 9.0.3 and iPhone software update

    This is my problem with Itunes- After I the Software Update program installed iTunes 9.0.3 yesterday, and I upgraded the iPhone software (to 3.1.3.) shortly thereafter. The iPhone upgrade failed (it froze). When I restarted the computer, I had to restore the iPhone and then I synced. I could not sync my video files.
    The apps, music and "push" items sync perfectly. However, it ignores the Movies, Podcasts and iTunes U files.
    In terms of the location for these files, all of my Library and Media files are contained in a firewire external drive. They have been there since I started up with iTunes many years ago. All worked well before the Install/Upgrade.
    Problem is- iTunes ignores the pointer in Preferences/Advanced/Location and creates an empty folder, named iTunes in the Music library (in my Home directory) at every sync (even if I delete it, it recreates it on the new sync).
    Question-Why does iTunes ignore the pointer, and create a new empty folder in Home?
    Thanks for your help.

    Apparently Apple doesn't bother to test their software updates. This problem was introduced last September and has persisted through a number of updates that were supposed to address the bug. Very discouraging. I keeping holding out hope that an iTunes update will eventually fix this feature that worked fine for years before iTunes 9 was introduced.
    Unfortunately, it is impractical to go back to an earlier version of iTunes.
    I have reported this bugs several times (via iTunes feedback). If Apple actually reads the feedback, they never respond.
    It's not like there are other vendors or unknowns involved: current iMac 24, new iPod Touch, the latest version of iTunes and iPod OS.
    So what do we have to do to get Apple's attention? Stop buying music? Stop buying Apple devices? I'd love to buy the new iPad, but I'm darned if I will if they are unable or unwilling to fix this bug...

  • Embedded vs. External video file?

    Started playing around with a Flash tutorial on video and saw two options to use a video clip with an SWF file.
    I wanted some clarification:
    Embedding the file creates a huge SWF, while having the file external allows for a smaller SWF, right?
    But in order to use the external file, you must use AS to call functions, right?
    External file allows for update to the file (externally) without having to republish, right? duh.
    One thing I noticed about embedding, I can scrub on th Timeline and see frame-by-frame of the video file.
    But, can't do that when it is loaded externally - it shows a box with an 'x', and can't see video 'til I publish.
    Scrubbing frame-by-frame is ideal for me because I sync certain elements within the SWF file with the video file.
    When loaded externally, can't do that. (I guess a workaround would be to use the video file externally, but also embed it on a layer I can later delete, that way I have the frame-by-frame ability.
    Now, AS2 or AS3 for video playback? My tutorial is AS2, and was done in MX 2004, I am using CS4 - does that matter for AS?
    Thanks. Isn't this fun?

    Pretty much all of your conclusions are correct, except if you want to synchronize the video with the timeline, your best bet is to embed the file.  It's not likely that what you edit based on an embedded version that you later delete will remain synched as intended with a file being dynamically loaded/played in its place.

  • Can't open a video file after Final cut export

    Very strange issue which getting me nuts.
    I've FCP 7 on Lion.
    I'm finishing a project and export it as it is on an external hard drive for back up.
    I've got a .MOV file.
    After that I'm making an other folder and export all the working file from FCP.
    End of the story.
    Later I want to open the Quic time video file... and then I've got an error message telling me that QT is looking for data of the video file "xyz-FIN-0000000e"
    There is only a STOP button.
    If I press it I've got a new error message telling me :
    The file "xyz-FIN-0000000e" can't be found. Without it the video can't be play correctly"
    (I'm translating the message from my french system)
    So I can find sometimes the files is asking from the other folder (the FCP back up files) and then it open it...).
    But WHY does the video file needs reference files ?
    It was an export and I ask the exporter to make a self movie...
    Realy I don't understand what's wrong.
    Any cue ?
    Thanks !
    Jean do

    Is this a Final Cut Pro .mov file. If it is it would open with FCP. Are you sure you saved with "self contained" checked. I seem to remember someone with a problem like this.
    I think in the future you need to open your exported self contained FCP.mov files with quicktime Player and change the "open with" to quicktime player.
    DM

  • Can't see some video files after update

    After my AppleTV updated recently, I cannot access about half of my video files from my iTunes movie library (streaming from my desktop). They used to be accessible on the previous version before the update, and they played on my AppleTV just fine. Now, when I go to "Movies," they don't even show up, though some of the video files do.
    How can I get these files to even show up on the latest software version of AppleTV?
    Thanks!

    Do you have the "show only the synched items" box checked? It's on the summary page when you have Apple TV selected under devices in iTunes. I had this problem and it took me a while to see it...now if my Apple TV would just stay connected to iTunes......or if someone could help me downgrade to 2.0 I'd be golden.

  • QuckTimeX cannot seek within video files after corruption

    I have recently encountered a problem with playing a couple video files in QuickTimeX. Recently, the USB Hard Drive that contained the video files had a error, and the video files were corrupted. They were recovered using chkdsk utility on my windows laptop, as well as the other files that were corrupted, but under QuickTimeX the video files only load the first ~4 seconds of a 20-40 minute video.
    Video files that were corrupted are both .avi and .mkv type files, QuickTimeX plays using Perian plugin. I've tried these video files on another Mac, without success; however they work on my windows laptop.
    After looking around, I found MPlayerX and tried to play the video files, and they worked fine.
    This makes me believe there is something wrong with the way QuickTime reads the file or how it tries to index/seek within the video.
    I'm not sure where to go from here, and any information you could provide on what the exact problem might be and how to fix it would be much appreciated. If there is any more information you need I will gladly attempt to answer to the best of my ability.
    Thanks in advance,
    David.

    This makes me believe there is something wrong with the way QuickTime reads the file or how it tries to index/seek within the video... I'm not sure where to go from here, and any information you could provide on what the exact problem might be and how to fix it would be much appreciated. If there is any more information you need I will gladly attempt to answer to the best of my ability.
    Can't really help you with a solution but can confirm that QT does look for a formal physical termination of content unlike Windows which is "stream" oriented, taking data and playing it as it may (or may not) access it. QT, on the other hand, either expects to immediately know where the termination is or, with some files like MPEG (MPEG2/MP2), will trace/load the entire file to get this information before even beginning playback. In most cases, improperly terminated files will not even open in QT applications. I suspect that whatever you did to recover the files on the Windows machine effectively turned the files into something QT apps see as a "segmented" file in which the first segment is seen as an independent, closed/properly terminated file. (I.e., as seen on many PC video web sites where PC users segment their files for sequential uploading as multiple files but which the QT browser software will only play the first segment properly.)

Maybe you are looking for

  • If I don't know how to use mini bridge in Photoshop and InDesign.

    I tried to use mini bridge from photoshop and inDesign both but unsuccessfully. Displays message "Waiting for Bridge CS5..." and it seems for hours and hours but not working... . But Adobe Bridge is working perfectly. Does anyone has the same problem

  • Tmp file missing from root

    Hello, I need to create a bootable backup of my hard drive, but my cloning solftware says it can't because a required system file (tmp) does not exist at the root of the source volume. I don't remember intentionally removing it. Is there a way to rei

  • Migration of JSP forms into adobe forms for PCRs

    Hi All, I am working on Upgrade project for ESS/MSS. Our client had JSP based PCRs which we need to migrate into adobe based PCRs. i have few questions regarding this migration. Has someone the experience to migrate a  JSP based PCR into Adobe based

  • XA error while using TxConnectionPool

    Sometimes I get the following error message when invoking a database methode inside a stateless session bean: "java.sql.SQLException: XA error: XAER_PROTO : Routine was invoked in an inproper context start() failed on resource 'mdmPool' start failed

  • Migrated from Lightroom to Aperture: TIFF's in LAB mode don't work

    I migrated from Lightroom to Aperture and I noticed many TIFF's were black, or strangely colored (reddish, greenish). I couldn't figure it out, but I think I know what is the problem. I used to work in LAB-mode in Photoshop for quite some time, and I