Unable to change boot file on Cisco 3850

I was working on a Cisco 3850 24 port switch today and I read that it doesn't use the normal "boot system flash:XYZ.bin" but instead it's something like this:
"software install file flash:XYZ.bin new"
That changes the install package or something which makes it boot in the newly selected package which contains the new IOS. Anyway, when i put in that command I get something about "Failed to ...." or something. I'm sorry but I'm at home now and I don't have the device with me and it just occured to me to post this on the forum for possible help. Either way, it's specifically says "Failed..." as the first word which is not what it should normally say.
I used these directions:
http://www.cisco.com/en/US/prod/collateral/switches/ps5718/ps12686/deployment_guide_c07-727067.html#wp9000169
I am in Install mode. Can anyone help me figure out why this is happening before my outage window on Sunday night? I've downloaded the new version of the IOS from Cisco.com and verified it is currently located in the flash of this device.
Thanks for any help you can provide!

Joshua,
Plesae find quick guide on upgrading and booting, see below as a reference.
Recovering from a 3850 boot failure.
There are multiple reasons a 3850 may fail to boot correctly including a corrupt boot image, a corrupt packages.conf file, missing files, etc. Below are a few different possible recovery methods to try. I will also explain the two possible mode options, Install and bundle and why you might want to use one or the other.
Install vs. Bundle Mode
There are a few difference in the two modes, I would recommend reading over the config guide for more in-depth details. The recommended mode during operation is INSTALL mode because it allows for more features and requires fewer resources when booting.
++Install Mode
This is the out-of-the-box mode that your switch will be in. INSTALL mode uses a package provisioning file named packages.conf to boot the switch.
If you happen to be in bundle mode upon boot, you can simply boot your switch in install mode by booting the software package provisioning file that resides in flash. If packages.conf doesn�t exist in flash, you need to expand the bundle into the flash file system by running
Switch# software expand file flash: cat3k_caa-universalk9.SPA.03.02.02.SE.150-1.EX2.bin to flash:
Once this completes, you will have all the needed files in flash. You can then change the boot statement to boot to packages.conf
Switch#Config t
Switch(config)# no boot system
Switch(config): boot system switch all flash:packages.conf (do not modify this file, unless necessary)
Switch#write memory
The provisioning file contains a list of software packages to boot, mount, and run. The ISO file system in each installed package is mounted to the root file system directly from flash.
NOTE **Auto-upgrade is disabled, by default. (once in install mode - execute the following command in global config: software auto-upgrade enable )
NOTE **Auto-upgrade includes an auto-copy process and an auto-extract process.
++Bundle Mode
As noted previously, bundle mode consumes more memory than booting in install mode because the packages are extracted from the bundle and copied to the RAM. If you decide to convert to bundle mode, you will first need to download the .bin file from CCO if you don�t already have it in flash. Once in flash, you can simply change your boot statement to point to the (.bin) file:
Switch#Config t
Switch(config)# no boot system
Switch(config): boot system switch all flash: cat3k_caa-universalk9.SPA.03.02.02.SE.150-1.EX2.bin
Switch#write memory
The provisioning file contained in a bundle is used to decide which packages to boot, mount, and run. Packages are extracted from the bundle and copied to RAM.
NOTE **Auto install and smart install functionality is not supported in bundle boot mode.
Recovery Methods
USB
The 3850 has a USB port on the front that can be used for both console access and also the ability to utilize a flash drive for image backup and recovery.
If you happen to be stuck at the switch: prompt with a corrupt image or .conf file, you can easily boot to a file stored on the USB drive.
1. Verify that the flashdrive is recognized and the .bin file exists
switch: dir usbflash0:
Directory of usbflash0:/
74 -rw- 223734376 cat3k_caa-universalk9.SPA.03.02.02.SE.150-1.EX2.bin
2. Boot to the USB image
switch: boot usbflash0:cat3k_caa-universalk9.SPA.03.02.02.SE.150-1.EX2.bin
Corrupt packages.conf
I�ve seen instances in which packages.conf continually calls files that no longer exist in flash. You can boot to an image from ROMMON just fine, however upon reload it will call packages.conf again and fail to boot. If this happens, I recommend backing up the existing packages.conf file by renaming it or deleting all together. NOTE: The previous step is mandatory as the next step will fail if a .conf file already exists. You can then run an BUNDLE extract which will create a new packages.conf file.
1. Once booted up (in BUNDLE mode) verify the files in flash
Switch#dir flash:
Directory of flash:/
15500 -rwx        1243   Aug 1 2013 07:04:02 +00:00 packages.conf
2. Copy or rename the existing packages.conf file
Switch#cp flash:packages.conf flash:packages.conf.badop flash:packages.conf flash:packages.conf.bad
Destination filename [packages.conf.bad]?
Copy in progress...C
1243 bytes copied in 0.140 secs (8879 bytes/sec)
Switch#dir flash:
Directory of flash:/
15500 -rwx        1243   Aug 1 2013 07:04:02 +00:00 packages.conf
15502 -rw-        1243   Aug 1 2013 11:53:51 +00:00 packages.conf.bad
3. Delete packages.conf
Switch#del flash:packages.conf
Delete filename [packages.conf]?
Delete flash:/packages.conf? [confirm]
4. Expand BUNDLE to create new packages.conf
Switch#software expand running switch 1 to flash:
Preparing expand operation ...
[1]: Expanding the running bundle
[1]: Copying package files
[1]: Package files copied
[1]: Finished expanding the running bundle
5. Verify boot
Switch#show boot
Switch 1
Current Boot Variables:
BOOT variable does not exist
Boot Variables on next reload:
BOOT variable = flash:packages.conf;
Manual Boot = no
Enable Break = no
6. Reload Switch
switch#reload
Reload command is being issued on Active unit, this will reload the whole stack
Proceed with reload? [confirm]
Emergency Recovery
If all else fails, the 3850 has a �trap door� method of recovering the system. All you need is a terminal connected to the management port of the 3850 running a tftp server. Download a valid image file from CCO and store it in the root of the tftp server.
On the switch, you are most likely stuck at the switch: prompt. If however you are in some sort of boot loop, you can use the �mode� button on the front of the switch to break the cycle. Simply hold the button for roughly 10 seconds and the switch should react by breaking the cycle and stopping at a switch: prompt. The following steps will walk you through the recovery:
1. Set the switch IP
switch: set IP_ADDR 192.0.2.123/255.255.255.0
2. Set the default gateway
switch: set DEFAULT_ROUTER 192.0.2.1
3.Test connectivity by pinging terminal (that contains the tftp server)
switch: ping 192.0.2.1
ping 192.0.2.1 with 32 bytes of data ...
Host 192.0.2.1 is alive.
4. Verify that the emergency files exist in the switches file system
switch: dir sda9:
Directory of sda9:/
    2 drwx 1024       .
    2 drwx 1024       ..
   11 -rwx 18958824   cat3k_caa-recovery.bin
36903936 bytes available (20866048 bytes used)
5. Run the emergency install feature
switch: emergency-install tftp://192.0.2.1/cat3k_caa-universalk9.SPA.03.02.02.SE.150-1.EX2.bin
The bootflash will be erased during install operation, continue (y/n)?Y
Starting emergency recovery (tftp://192.0.2.1/cat3k_caa-universalk9.SPA.03.02.02.SE.150-1.EX2.bin)...
Reading full image into memory......................done
Nova Bundle Image
Kernel Address    : 0x6042f5d8
Kernel Size       : 0x317ccc/3243212
Initramfs Address : 0x607472a4
Initramfs Size    : 0xdc6546/14443846
Compression Format: .mzip
Bootable image at @ ram:0x6042f5d8
Bootable image segment 0 address range [0x81100000, 0x81b80000] is in range [0x80180000, 0x90000000].
File "sda9:cat3k_caa-recovery.bin" uncompressed and installed, entry point: 0x811060f0
Loading Linux kernel with entry point 0x811060f0 ...
Bootloader: Done loading app on core_mask: 0xf
### Launching Linux Kernel (flags = 0x5)
Initiating Emergency Installation of bundle tftp://192.0.2.1/cat3k_caa-universalk9.SPA.03.02.02.SE.150-1.EX2.bin
Downloading bundle tftp://192.0.2.1/cat3k_caa-universalk9.SPA.03.02.02.SE.150-1.EX2.bin...
Validating bundle tftp://192.0.2.1/cat3k_caa-universalk9.SPA.03.02.02.SE.150-1.EX2.bin...
Installing bundle tftp://192.0.2.1/cat3k_caa-universalk9.SPA.03.02.02.SE.150-1.EX2.bin...
Verifying bundle tftp://192.0.2.1/cat3k_caa-universalk9.SPA.03.02.02.SE.150-1.EX2.bin...
Package cat3k_caa-base.SPA.03.02.02.SE.pkg is Digitally Signed
Package cat3k_caa-drivers.SPA.03.02.02.SE.pkg is Digitally Signed
Package cat3k_caa-infra.SPA.03.02.02.SE.pkg is Digitally Signed
Package cat3k_caa-iosd-universalk9.SPA.150-1.EX2.pkg is Digitally Signed
Package cat3k_caa-platform.SPA.03.02.02.SE.pkg is Digitally Signed
Package cat3k_caa-wcm.SPA.10.0.111.0.pkg is Digitally Signed
Preparing flash...
Syncing device...
Emergency Install successful... Rebooting
Restarting system.
Please let me know if you have any further questions.
HTH
Regards
Inayath

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If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Uploading Cfg file to Cisco 831

Really new here to Cisco. Our netwok administrator was let go and I am running the show now but am having a problem with uploading a config file to our Cisco 831 which is acting as a firewall to a T1 line. I am so newbie to Cisco so bear with me please! Our router was reset to defaults(yea, I know) and of course the config file was lost on the router but... I did find these files saved on one of our file servers. in a folder TFTP-Root
c831-k9o3y6-mz.123-2.XC2.bin
startup-config
cisco831-config
I can see the files were backed up and on this server there is a TFTP server that has been ran. Here are my questions.
1. To get the router back to where it was with these files, which ones do I need to upload?
2. Do I need to upload a boot file and config file or just one or the other?
3. I did try to upload the startup-config file using telnet and got as far as the TFTP program trying to load it to the Cisco but an error came up about the security range for the TFTP didnt include 10.10.10.1??? The wierd thing is the TFTP server is 192.168.1.10 and the Cisco is 192.168.1.252. I can ping the Cisco but I cannot figure out why the Cisco is sending to the TFTP server that its IP is 10.10.10.1.
I appreciate any help since right now our office netork has no email till I reset this.
Thanks
Jim

Jim
I do not think it is a stupid question. When you post to a public forum like this, all kinds of people will see what you post. It is wise to want to protect yourself.
I would suggest that as a starting point that you replace any passwords with "" (or some silimar string which shows us what passwords were configured but disguises the actual password).
I would suggest that you disguise any IP addresses that are in public address space (I believe that addresses in private space do not need to be disguised). Some people post configs with the address blanked out but I find this is sometimes counter-productive. I would suggest that you change the first octet of any public address in your config, and be careful that the first octet still shows whether this was class A, class B or class C address space. If you disguise the first octet then if the second, third, and fourth octet are the same as your config we will not have any real idea where you are, but there are valuable indications of what subnetting is being done, and perhaps other things that may be helpful.
I believe that it is probably sufficient to disguise any passwords and disguise any public IP addresses. If you look through your config and find other things that concern you (perhaps there are comments on interfaces about what they connect to that you do not want to become public) feel free to remove or to alter/disguise them.
And if you are really nervous about posting config details on the forum, you can email them to me privately. My email address is available through my forum profile. Some other forum contributors also make their email addresses available through their forum profile.
HTH
Rick

Cisco 3850 Switch and Windows 7 IP Conflicts

Team,
Last evening (Christmas eve) we setup a pair of Cisco 3850 with IP Base version 3.3.35SE (recommended) and 3.7.0E (very latest).
We got these to replace a very old switch that had died. Attached to this network are windows 7 PC's with all the standard patches, service packs, etc.
with standard port configs - no PC would work - and in fact on each screen we got the windows 7 IP Conflict pop up box.
This seemed very odd to us, as we know these IP's are all static (no dhcp on this segment at all)
we went with a very vanilla config on each port
interface g1/0/1
switchport host
that is it - nothing special at all.
well, after hours of research we found the 3850 has a problem where its "ip device tracking" (even though disabled, by way of NOT being enabled on any interface) will effect the windows 7 PC's ip address in use detection port start up phase!
This is a very big problem. I am frankly SHOCKED Cisco would release a major switch that is going to not work when connected to the average network with windows 7 PC's.
we tried 3+ hours of prescribed work-arounds found when researching this issue -
ip device tracking probe delay 10 (global config)
ip device tracking max 0 (disabed, on interface)
finally,
nmsp attach suppress (interface, however this appears to be a default command in all IOS-XE versions we tried, as the command did NOT show in the show run) . this effected many different nic card vendors (laptops, desktops) and nic card drivers levels from old to very recent.
Finally,
we compared a 3850 in another location to this one - and we never got HIT by this problem before because that 3850 only as TRUNK ports and no windows 7 hosts directly attached.
Doing more research, I found out this also can effect vmware guests running windows SERVER.
this is now a huge issue as we have a scheduled deployment of 3850's throughout our network which is going to be put on hold.
the work-around I came up with which is not great is -
Make ALL the "access" ports connected to PC TRUNK ports and leave the NATIVE vlan (untagged) as the vlan you want the PC's to be in
interface g1/0/1
switchport mode trunk
switchport trunk native vlan 1
this is NOT an acceptable workaround as this presents security issues even with
switchport trunk allowed vlan 1, etc. as the only allowed vlan.
Note: this issue manifested itself and windows 7 PC's were UNABLE to use the network. if you do "ipconfig /all | more" you would see
192.168.0.140(duplicate) and the interface would actually use 169.254.0.239(duplicate) so the duplicate message appeared twice in the output.
1) With and without an SVI interface on each 3850 for the vlan where the windows 7 machines had a duplicate
2) when we had an SVI and the command ip device tracking probe use-svi (or whatever the hidden command is I forget now, but it took it)
3) when we had aaa new-model configured - and not configured - thinking this was some artifact of having aaa turn on something like 802.1x port state
4) when could confirm NO DHCP SNOOPING
5) when we DID not use static IP's - and had the switch assign DHCP addresses - the Windows 7 PC's STILL had duplicates and didnt work for their "Just leased" ip's.
6) when we could confirm ios-xe ip device tracking = disabled with show ip device tracking status, etc.
This is a major problem for this 3850 and unless we get a definitive answer on why this is happening and how we can rectify we are going to have to return our 3850's and get HP Procurve's something I would rather avoid doing. There is NO REASON I can imagine other than older switches who's ports default to ROUTED ports (i.e.. no ip switchport) where a switch should not at least function as a bare switch with essentially a default configuration out of the box.
Any ideas? I'm working well now with the ports ALL in trunking mode with vlan 1 native, but this is not a scalable workaround we can live with as we have security risks of a port not blocking certain vlans from going out ports to pc's, etc. that attackers could send tags on at that point, etc.
thanks,
Joe Brunner
#19366

thanks for replying - i'm not onsite (its a standalone network) - but here is what it is -
Answers in line -
This all stems from a switch replacement correct?
yes a 10 year old Allied Telesyn switch was replaced that had no config - like a hub, just used for connectivity.
Are these 3850's in a stack?
>yes, tested all aspects of the stack many times.
Does it have a managment ip address -If so, is it using the old switch ip address
>old switch had no ip - i made a "management interface" on vlan 1 - BUT no ip on the built-in management interface on the switch.
What are they connecting to? (a router/L3 switch/anohter switch- cisco-HP etc..)
>various other devices - only 1 link back to a single 3750x stack. that switch is "hardened" so to speak to reveal or propagate very little by design.
How are they connected( L3 interface/L2 trunk/access port)
>all ports are left in trunk mode with vlan 1 as the active and untagged port. this was the workaround done to ever get the switch going. in "out of the box" or default mode as we initially wanted (no config) links to windows 7 PC's didnt work. links to linux or other devices non-windows did work!
Are thse switches performing inter-vlan routing or just acting as host switches?
>dumb flat network, no routing.
Is ip routing enabled?
>not unless enabled on 3850 by default. I didnt type "ip routing"
Do you have multiple vlans in your network and if so ar ethe being propergated to these new switches?
Your 7 pcs = are they just client pcs not servers?
client PC's - no servers OS per say.
can you confirm something like ICS isnt enabled (Internet connection sharing) on any of them?
>yes not enabled.
Are the just using one NIC each?
> one machine is dual homed - but we know where its "second nic" goes - to another cisco network which is NOT connected back to this one. we traced all our ports a few times thinking even perhaps some small hub was "reflecting" traffic back to us - like a blackbox. Strangest thing -
default config out of the box - with ALL ports SHUTDOWN EXCEPT the single windows 7 facing port - the windows 7 machine STILL registered an IP CONFLICT when connected to the 3850 - even when it had NO SVI's!!! (i know mind numbing). if you disconnected the pc and connected it to an old cisco switch - it worked fine!!! wow.
sh switch
2 identical 3850's in working stack. power and network stacked. both at same version, etc - upgraded each time with "software install file flash:<long ios name>.bin
tested all power and general 3850 stacking. saw no issues.
sh int trunk
>all ports are now trunks (hence the workaround used to get it up).
has 20 trunks to PC's and some single connected switches (far away on fiber) - all allow only vlan 1 - no other vlans were created - very very simple network. vlan 1 is native
sh vlan brief
>just vlan 1 - no vlans created, checked this many times - had vlan 100 at one point - made sure it was gone over a period of hours.
sh vtp status
not setup - left complete default; no vtp domain set - connected to all switches in transparent model if a switch connection exists.
sh cdp neighbours
cant post (for god and country LOL) but there is one link back to our "core" so to speak - that switch is hardened not to allow any settings to slip over to new switches so hence no vtp, cdp is one to help troubleshooting.
sh ip route
just the L and C routes for the vlan 1 ip address 192.168.17.1/24
no static routes
no vlan interfaces other than int vlan 1
no ip address on g0/0/0 -> the default 3850 management interface hard assigned to the 3850 VRF you cant remove.
int g0/0/0
ip vrf forwarding Switch_Mgmt
i can get over there if you think of anything else key to show the group.
thanks,
Joe

Cisco 3850 VLANs

I have two Cisco 3850 switches that I cannot get to talk to one another over VLAN routing. I appear to have everything configured correctly but the VLAN traffic is not passing over the trunk. I have included both configurations. I cannotget traffic between VLAN 6 and 7.Any possible assistance is appreciated. =~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2015.07.16 14:23:41 =~=~=~=~=~=~=~=~=~=~=~=
User Access VerificationPassword:
Switchen
Password:
Switch#sho ru w run
Building configuration...Current configuration : 5138 bytes
! Last configuration change at 17:58:01 UTC Thu Jul 16 2015
version 15.0
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
service compress-config
hostname Switch
boot-start-marker
boot-end-marker
vrf definition Mgmt-vrf
address-family ipv4
This topic first appeared in the Spiceworks Community

Hi
You can't register any AP to a 3850 unless those APs are directly connected to your 3850. So you won't able to register remote site's AP to central site 3850.
If you have directly connected APs & having issues with registering them to 3850, please refer below post.
http://mrncciew.com/2013/09/29/getting-started-with-3850/
HTH
Rasika
**** Pls rate all useful responses ****

Unable to change boot file on Cisco 3850

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