Unable to change document owner

Hi All,
I am trying to change document owner of Master Agreement via Contracts.xls file.
        I am getting below error:
        # Record 1. Warning: the item Rama Kishore referenced in column DOC_OWNER_USER could not be found
Also, I went through various posts and as mentioned in one of the post to assign "Document Owner" role using "user account.xls". But still I was not able to see this role in Security Tab of my user account.
Another post says to use a template with following fields
       # Field
       # CLASS_NAME
       # PARENT_EXTERNAL_ID
       # PARENT_UNIQUE_DOC_NAME
       # LOOKUP_PRINCIPAL
       # LOOKUP_COLLABORATOR_TYPE
       # LOOKUP_COLLABORATOR_ROLE
       # PRINCIPAL
       # COLLABORATOR_TYPE
       # COLLABORATOR_ROLE
       # REPRESENTING
       # USAGE
       # SILENT
       but it gives error:
       # Failed: object 1: The object referenced in column DOC_TYPE could not be found.
Please guide me on how to change document owner of an Master Agreement.
Thanks,
Saloni

HI Saloni,
Try to import the sample workbook with your Data which I have sent to your email id. While importing select the object type as Master Agreement. Also make sure the user which you are trying to update should be available in the System.
Let me know if it works.
Thanks,
Kushagra A

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