Unable to completely install Office Pro 2013 in Windows 8.1

I had Windows 8 on my computer and purchased Office Pro 2013 and tried to install it. It completed part way and then it kept asking me for a password. Then it displayed the Letters and numbers I was to retype and tried that 4 times with no avail. To make
a long story short I never was able to install Office completely. I have none of the programs such as Word, etc. What should I do?

Hi
What did you mean by asking for password? Were you saying the product key code?
Multiple versions of Office installed in one computer can cause unexpected problems, we recommend you completely remove your old suites in your machine:
http://support.microsoft.com/kb/2739501
http://support.microsoft.com/kb/971179/en-us
Refer to the following article to activate your Office 2013 programs:
http://office.microsoft.com/en-us/support/activate-office-2013-programs-HA102819770.aspx
Best regards
Tylor Wang
TechNet Community Support

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