Unable to create Adobe PDF

I have started receiving failures when trying to make PDF files. The failure I receive say"Unable to find Adobe PDF resource files. Do you want to run the installer in repair mode? Y/N" This condition has just started. I have uninstalled/re-installed my Adobe program and have tried the repair option. Anyone have any suggestions? Also, please respond to my email address [email protected]

Bill,
Thanks for you reply. I uninstalled my Adobe and Microsoft office and reinstalled. Seem tobe working, but not quite 100%. Still need to download the most recent updates.
Thank you,
Steve Burleson
Construction Manager
Alliance Engineering
979-253-0121 (cell)
304-592-0381 (office)
[email protected]

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Good Morning All,
We have stumbled across an apparently well-known issue, which annoyingly for all concerned does not seem to have a satisfying answer. One rather long discussion is here: http://forums.adobe.com/message/4237240. There is at least one other which also alludes to the issue basically involving Office 2010 SP1 and having the Word user template location re-directed to a network drive. None of the suggested things have worked, and we do not want to even try the user template location on a local drive, we want a fix for what is really a fairly standard scenario.
I think we have found something new to add to the mix, this is noted later in the post. For completeness I have also included a condensed version of events/stuff we have tried, to help anybody who reads this and may have an answer.
Our scenario is as follows:
We recently performed a Microsoft Office 2007 to Office 2010 SP1 upgrade. A week or so in advance of this we upgraded all those folks that had Adobe Acrobat Pro 9 to X, (v10.0.0).
Within a couple of days of the Office upgrade we had reports of an issue whereby users could not convert Word documents to PDF. Window title: Create Adobe PDF, message: Unable to open the document <path to file>. Please check to see if you have permission for the above file. (The user always does have rights to the location.)
All machines are 32bit Windows 7 and well capable of running this OS and these apps.
Machine patching is maintained by SCCM.
Deployment of Acrobat and Office was done by SCCM.
The issue broken down:
Conversion of Word documents to PDF fails in these scenarios:
Windows Explorer – right click of single file and ‘Convert to PDF’.
Windows Explorer – right click of multiple files and batch conversion option.
Outlook – Convert to PDF and e-mail. (Error message is different, apologies I have no note of this to hand.)
It should be noted that conversion of any other file format works, plus conversion of Word documents consistently works inside the Word interface using Adobe toolbar.
Not consistently a user based issue:
It usually * fails for our main test user on her PC. Although sometimes a single file or batch file conversion will work. However the option in Outlook never works. (* Every so often the single file and batch conversion’s do work for the test user, there is no obvious reason as we have not applied any fixes that worked!)
Everything works fine for the test user on my PC and another PC in her department.
Not consistently a machine based issue.
The process always works for me on my machine, but fails most of the time when I use the test users PC.
The process always works for a test account cloned from the test user’s actual account.
Giving local admin rights to the test user did not help.
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Deleting/renaming normal.dotm worked initially but the problem returned within a couple of days.
Registering some Adobe DLL's: C:\Program Files\Adobe\Acrobat 10.0\PDFMaker\Office\PDFMOfficeAddin.dll & C:\Program Files\Adobe\Acrobat 10.0\PDFMaker\Common\AdobePDFMakerX.dll.
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The users name and intials are present in Word options.
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Repair Office install then repair Adobe install.
Patching Acrobat to 10.1.1 & 10.1.4.
Remove and re-install of Acrobat, including patch.
Remove and re-install of Acrobat Pro and Reader, (using the official Adobe labs removal tool), including patch. (When products were removed Office was repaired. Just Acrobat Pro X was installed after, no Reader.)
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However at this time I started to notice files in %temp% in the following format: cv*.tmp.cvr. Google revealed these to be Office crash dump files. Unfortunately these files are always zero bytes long and literally contain nothing to analyse!
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Secondly a zero byte .cvr file is created and usually disappears right away.
Thirdly winword.exe appears and disappears quickly in Task Manager.
You can repeat this to your heart’s content by hitting the retry button!
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http://helpx.adobe.com/acrobat/kb/convert-pdf-missing-pdfmaker-files.html
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Close your iTunes,
Go to command Prompt -
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(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
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http://support.apple.com/kb/TS4123?viewlocale=en_US

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