Unable to create Service Contract from Sales Order

Hi Guru's,
I put a sales order with one product and service line. SO has been closed and then I ran 'Service Contract Order Capture Integration' program.
When I query my SO using Reprocess Order, I got error status with message as "Request ID : 8360452; Referenced Product not present in the Installed Base;".
So I searched in metalink found - 'Referenced Product not present in the Installed Base [ID 549160.1]'.
As mentioned in the document I checked the freeze flag in Oracle Installed Base Admin --> Setup --> Install Parameters.
The same already been checked. I also checked the service item definition and found IB track not checked under service tab. When I tried to check the flag, an error states that 'Non subscription contract Item cannot be Install Base trackable'.
Now how to overcome this issue. Any help will be highly appreciate.
Instance Details:-
RDBMS : 10.2.0.4.0
Oracle Applications : 11.5.10.2
Thanks,
Bala

Hello Bala,
The 'Installed Base Trackable Flag' is a Master Item Controlled attribute in Inventory, which means that when the Attribute is set at the Master Item Level it is cascaded to all Child Organizations.
If there is inventory in any of the Child Organizations, the flag cannot be changed at the Master level.
You must issue all of the Inventory out of each Child Organization, change the flag at the Master level.
Thanks
-Arif.

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    ,task_number
    ,task_name
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    ,inspection_req_flag
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    ,data_item_subtitle
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    ,nsn_number
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    ,discount_for_payment
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    ,c_scs_flag
    ,c_ssr_flag
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    ,prepayment_percentage
    ,progress_payment_flag
    ,progress_payment_liq_rate
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    ,award_fee
    ,award_fee_pool_amount
    ,base_fee
    ,ceiling_cost
    ,ceiling_price
    ,labor_cost_index
    ,material_cost_index
    ,customer_percent_in_order
    ,cost_overrun_share_ratio
    ,cost_underrun_share_ratio
    ,date_of_price_redetermin
    ,estimated_total_quantity
    ,fee_ajt_formula
    ,final_fee
    ,fixed_quantity
    ,initial_fee
    ,initial_price
    ,level_of_effort_hours
    ,line_liquidation_rate
    ,maximum_fee
    ,maximum_quantity
    ,minimum_fee
    ,minimum_quantity
    ,number_of_options
    ,revised_price
    ,target_cost
    ,target_date_definitize
    ,target_fee
    ,target_price
    ,total_estimated_cost
    ,proposal_due_date
    ,cost_of_sale_rate
    ,line_value
    ,line_value_total
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    ,undef_unit_price
    ,undef_line_value_total
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    l_chr_rec.contract_number:= r_head.k_number||'_'||l_seq_num;
    dbms_output.put_line('The original contract number:' || l_chr_rec.contract_number );
    l_chr_rec.buy_or_sell                   := r_head.buy_or_sell;
    l_chr_rec.currency_code                 := r_head.currency_code;
    l_chr_rec.sts_code                      := upper(r_head.status_code);
    l_chr_rec.scs_code                      := r_head.scs_code;
    l_chr_rec.start_date                    := r_head.start_date;
    l_chr_rec.end_date                      := r_head.end_date;
    l_chr_rec.inv_organization_id           := 91;  --r_head.owning_organization_id;
    l_chr_rec.authoring_org_id              := 82;  --r_head.authoring_org_id;
    --l_chr_rec.estimated_amount              := r_head. 5000000;
    l_chr_rec.date_approved                 := r_head.date_approved;
    l_chr_rec.short_description             := r_head.short_description;
    l_chr_rec.comments                      := r_head.comments;
    l_chr_rec.description                   := r_head.description;
    --l_chr_rec.cognomen                      := r_head. 'Test Contract Alias';
    l_chr_rec.template_yn                   := r_head.template_yn;
    --l_chr_rec.archived_yn                   := r_head. 'N';
    --l_chr_rec.deleted_yn                    := r_head. 'N';
    l_chr_rec.cust_po_number                := r_head.customer_po_number;
    l_chr_rec.program_id                    := 1035; --r_head.program_id;
    l_chr_rec.project_id                    := 158017; --r_head.project_id;
    l_chr_rec.boa_id                        := r_head.boa_id;
    l_chr_rec.k_type_code                   := 'Award'; ---r_head.k_type_code;
    l_chr_rec.priority_code                 := r_head.priority_code;
    l_chr_rec.prime_k_alias                 := r_head.prime_k_alias;
    l_chr_rec.prime_k_number                := r_head.prime_k_number;
    l_chr_rec.authorize_date                := r_head.authorize_date;
    l_chr_rec.authorizing_reason            := r_head.authorizing_reason;
    l_chr_rec.award_cancel_date             := r_head.award_cancel_date;
    --l_chr_rec.award_date                    := r_head.  sysdate - 16;
    l_chr_rec.date_definitized              := r_head.date_definitized;
    l_chr_rec.date_issued                   := r_head.date_issued;
    l_chr_rec.date_negotiated               := r_head.date_negotiated;
    l_chr_rec.date_received                 := r_head.date_received;
    l_chr_rec.date_sign_by_contractor       := r_head.date_sign_by_contractor;
    l_chr_rec.date_sign_by_customer         := r_head.date_sign_by_customer;
    l_chr_rec.faa_approve_date              := r_head.faa_approve_date;
    l_chr_rec.faa_reject_date               := r_head.faa_reject_date;
    -- l_chr_rec.booked_flag                := gr_xxoke_l_chr_rec NULL;
    -- l_chr_rec.open_flag                  := gr_xxoke_l_chr_rec NULL;
    l_chr_rec.cfe_flag                      := r_head.cfe_flag;
    l_chr_rec.vat_code                      := r_head.vat_code;
    l_chr_rec.country_of_origin_code        := r_head.country_of_origin_code;
    l_chr_rec.export_flag                   := r_head.export_flag;
    l_chr_rec.human_subject_flag            := r_head.human_subject_flag;
    l_chr_rec.cqa_flag                      := r_head.cqa_flag;
    l_chr_rec.interim_rpt_req_flag          := r_head.interim_rpt_req_flag;
    l_chr_rec.no_competition_authorize      := r_head.no_competition_authorize;
    l_chr_rec.penalty_clause_flag           := r_head.penalty_clause_flag;
    l_chr_rec.product_line_code             := 'CONTRACT MFG'; --r_head.product_line_code;
    l_chr_rec.reporting_flag                := r_head.reporting_flag;
    l_chr_rec.sb_plan_req_flag              := r_head.sb_plan_req_flag;
    l_chr_rec.sb_report_flag                := r_head.sb_report_flag;
    l_chr_rec.nte_amount                    := r_head.nte_amount;
    l_chr_rec.nte_warning_flag              := r_head.nte_warning_flag;
    l_chr_rec.bill_without_def_flag         := r_head.bill_without_def_flag;
    l_chr_rec.cas_flag                      := r_head.cas_flag;
    l_chr_rec.classified_flag               := r_head.classified_flag;
    l_chr_rec.client_approve_req_flag       := r_head.client_approve_req_flag;
    l_chr_rec.cost_of_money                 := r_head.cost_of_money;
    l_chr_rec.dcaa_audit_req_flag           := r_head.dcaa_audit_req_flag;
    l_chr_rec.cost_share_flag               := r_head.cost_share_flag;
    l_chr_rec.oh_rates_final_flag           := r_head.oh_rates_final_flag;
    l_chr_rec.prop_delivery_location        := r_head.prop_delivery_location;
    l_chr_rec.prop_due_date_time            := r_head.prop_due_date_time;
    l_chr_rec.prop_expire_date              := r_head.prop_expire_date;
    l_chr_rec.copies_required               := r_head.copies_required;
    l_chr_rec.sic_code                      := r_head.sic_code;
    l_chr_rec.tech_data_wh_rate             := r_head.tech_data_wh_rate;
    l_chr_rec.progress_payment_flag         := r_head.progress_payment_flag;
    l_chr_rec.progress_payment_liq_rate     := r_head.progress_payment_liq_rate;
    l_chr_rec.progress_payment_rate         := r_head.progress_payment_rate;
    l_chr_rec.alternate_liquidation_rate    := r_head.alternate_liquidation_rate;
    -- l_chr_rec.prop_due_time              := r_head. NULL;
    l_chr_rec.definitized_flag              := r_head.definitized_flag;
    l_chr_rec.financial_ctrl_verified_flag  := r_head.financial_ctrl_verified_flag;
    --l_chr_rec.cost_of_sale_rate             := r_head. 0.1;
    oke_import_contract_pub.create_contract_header(  p_api_version                  => l_api_version
                                                   , p_init_msg_list                => l_init_msg_list
                                                   , p_ignore_oke_validation        => l_ignore_oke_validation
                                                   , x_return_status                => l_return_status
                                                   , x_msg_count                    => l_msg_count
                                                   , x_msg_data                     => l_msg_data
                                                   , p_chr_rec                            => l_chr_rec
                                                   , x_chr_rec                            => r_chr_rec
    FOR I IN 1..l_msg_count
    LOOP
      dbms_output.put_line ( I||'. '||SubStr(FND_MSG_PUB.Get(p_encoded => FND_API.G_FALSE ), 1, 255));
    END LOOP;
    dbms_output.put_line('Contract header id:'|| r_chr_rec.k_header_id);
    dbms_output.put_line('Contract header number:'|| r_chr_rec.contract_number);
    dbms_output.put_line('Return Status  '||l_return_status);
    dbms_output.put_line('l_msg_count    '||l_msg_count);
    dbms_output.put_line('l_msg_data     '||l_msg_data);
    bill_tbl(1).k_header_id           := r_chr_rec.k_header_id;
    bill_tbl(1).billing_method_code   := 'Mixed';
    --bill_tbl(2).k_header_id           := r_chr_rec.k_header_id;
    --bill_tbl(2).billing_method_code   := 'Cost Plus';
    OKE_IMPORT_CONTRACT_PUB.define_billing_methods(p_api_version      => l_api_version
                                                  ,p_init_msg_list    => l_init_msg_list
                                                  ,x_return_status    => l_return_status
                                                  ,x_msg_count        => l_msg_count
                                                  ,x_msg_data         => l_msg_data
                                                  ,p_bill_tbl         => bill_tbl
    FOR I IN 1..l_msg_count
    LOOP
      dbms_output.put_line ( I||'. '||SubStr(FND_MSG_PUB.Get(p_encoded => FND_API.G_FALSE ), 1, 255));
    END LOOP;
    dbms_output.put_line('Return Status  '||l_return_status);
    dbms_output.put_line('l_msg_count    '||l_msg_count);
    dbms_output.put_line('l_msg_data     '||l_msg_data);
    for r_line in c_line (r_head.k_header_id) loop
    --------CREATE A TOP LINE -----------------
        -- validate inventory item
      begin
        select inventory_item_id
        into l_inventory_item_id
        from mtl_system_items_b
        where segment1 = r_line.item_number
        and organization_id = 91;
      exception
       when others then
       dbms_output.put_line('Error in deriving the inventory_item_id:'|| substr(sqlerrm,1,500));
      end;
      dbms_output.put_line('Inventory_item_id for '||r_line.item_number|| '  is -->' ||l_inventory_item_id);
    l_cle_rec.k_line_id                          := null;
    l_cle_rec.parent_line_id                    :=  null;
    l_cle_rec.project_id                          := 158017; --r_line.project_id;
    l_cle_rec.task_id                            := null; --r_line.task_id;
    l_cle_rec.billing_method_code              := 'Mixed';
    l_cle_rec.inventory_item_id                := l_inventory_item_id;
    l_cle_rec.delivery_order_flag              := r_line.delivery_order_flag;
    l_cle_rec.splited_flag                        := r_line.splited_flag;
    l_cle_rec.priority_code                      := r_line.priority_code;
    l_cle_rec.customer_item_id                  :=  r_line.customer_item_id;
    l_cle_rec.customer_item_number           := r_line.customer_item_number;
    l_cle_rec.line_quantity                      := r_line.line_quantity;
    l_cle_rec.delivery_date                      := r_line.delivery_date;
    l_cle_rec.unit_price                          := r_line.unit_price;
    l_cle_rec.uom_code                            := r_line.uom_code;
    l_cle_rec.billable_flag                      := r_line.billable_flag;
    l_cle_rec.shippable_flag                    := r_line.shippable_flag;
    l_cle_rec.subcontracted_flag             := r_line.subcontracted_flag;
    l_cle_rec.completed_flag                    := r_line.completed_flag;
    l_cle_rec.nsp_flag                            := r_line.nsp_flag;
    l_cle_rec.app_code                            := r_line.app_code;
    l_cle_rec.as_of_date                          := r_line.as_of_date;
    l_cle_rec.authority                          := r_line.authority;
    l_cle_rec.country_of_origin_code         := r_line.country_of_origin_code;
    l_cle_rec.drop_shipped_flag                := r_line.drop_shipped_flag;
    l_cle_rec.customer_approval_req_flag     := r_line.customer_approval_req_flag;
    l_cle_rec.date_material_req                := r_line.date_material_req;
    l_cle_rec.inspection_req_flag              := r_line.inspection_req_flag;
    l_cle_rec.interim_rpt_req_flag              := r_line.interim_rpt_req_flag;
    l_cle_rec.subj_a133_flag                    := r_line.subj_a133_flag;
    l_cle_rec.export_flag                        := r_line.export_flag;
    l_cle_rec.cfe_req_flag                        := r_line.cfe_flag;
    l_cle_rec.cop_required_flag                := r_line.cop_required_flag;
    l_cle_rec.export_license_num                := r_line.export_license_num;
    l_cle_rec.export_license_res             := r_line.export_license_res;
    l_cle_rec.copies_required                  := r_line.copies_required;
    l_cle_rec.cdrl_category                      := r_line.cdrl_category;
    l_cle_rec.data_item_name                    := r_line.data_item_name;
    l_cle_rec.data_item_subtitle                := r_line.data_item_subtitle;
    l_cle_rec.date_of_first_submission       := r_line.date_of_first_submission;
    l_cle_rec.frequency                          := r_line.frequency;
    l_cle_rec.requiring_office                  := r_line.requiring_office;
    l_cle_rec.dcaa_audit_req_flag              := r_line.dcaa_audit_req_flag;
    l_cle_rec.definitized_flag                  := r_line.definitized_flag;
    l_cle_rec.cost_of_money                      := r_line.cost_of_money;
    l_cle_rec.bill_undefinitized_flag        := r_line.bill_undefinitized_flag;
    l_cle_rec.nsn_number                          := r_line.nsn_number;
    l_cle_rec.nte_warning_flag                  := r_line.nte_warning_flag;
    l_cle_rec.discount_for_payment              := r_line.discount_for_payment;
    l_cle_rec.financial_ctrl_flag              := r_line.financial_ctrl_flag;
    l_cle_rec.c_scs_flag                          := r_line.c_scs_flag;
    l_cle_rec.c_ssr_flag                          := r_line.c_ssr_flag;
    l_cle_rec.prepayment_amount                := r_line.prepayment_amount;
    l_cle_rec.prepayment_percentage          := r_line.prepayment_percentage;
    l_cle_rec.progress_payment_flag          := r_line.progress_payment_flag;
    l_cle_rec.progress_payment_liq_rate      := r_line.progress_payment_liq_rate;
    l_cle_rec.progress_payment_rate          := r_line.progress_payment_rate;
    l_cle_rec.award_fee                          := r_line.award_fee;
    l_cle_rec.award_fee_pool_amount          := r_line.award_fee_pool_amount;
    l_cle_rec.base_fee                            := r_line.base_fee;
    l_cle_rec.ceiling_cost                        := r_line.ceiling_cost;
    l_cle_rec.ceiling_price                      := r_line.ceiling_price;
    l_cle_rec.labor_cost_index                  := r_line.labor_cost_index;
    l_cle_rec.material_cost_index              := r_line.material_cost_index;
    l_cle_rec.customers_percent_in_order     := r_line.cost_underrun_share_ratio;
    l_cle_rec.cost_overrun_share_ratio          := r_line.date_of_price_redetermin;
    l_cle_rec.cost_underrun_share_ratio        := r_line.cost_underrun_share_ratio;
    l_cle_rec.date_of_price_redetermin       := r_line.date_of_price_redetermin;
    l_cle_rec.estimated_total_quantity       := r_line.estimated_total_quantity;
    l_cle_rec.fee_ajt_formula                  := r_line.fee_ajt_formula;
    l_cle_rec.final_fee                          := r_line.final_fee;
    --l_cle_rec.final_pft_ajt_formula          := r_line.final_pft_ajt_formula;
    --l_cle_rec.fixed_fee                          := r_line.fixed_fee;
    l_cle_rec.fixed_quantity                    := r_line.fixed_quantity;
    l_cle_rec.initial_fee                        := r_line.initial_fee;
    l_cle_rec.initial_price                      := r_line.initial_price;
    l_cle_rec.level_of_effort_hours          := r_line.level_of_effort_hours;
    l_cle_rec.line_liquidation_rate          := r_line.line_liquidation_rate;
    l_cle_rec.maximum_fee                        := r_line.maximum_fee;
    l_cle_rec.maximum_quantity                  := r_line.maximum_quantity;
    l_cle_rec.minimum_fee                        := r_line.minimum_fee;
    l_cle_rec.minimum_quantity                  := r_line.minimum_quantity;
    l_cle_rec.number_of_options                := r_line.number_of_options;
    l_cle_rec.revised_price                      := r_line.revised_price;
    l_cle_rec.target_cost                        := r_line.target_cost;
    l_cle_rec.target_date_definitize         := r_line.target_date_definitize;
    l_cle_rec.target_fee                        := r_line.target_fee;
    l_cle_rec.target_price                        := r_line.target_price;
    l_cle_rec.total_estimated_cost           := r_line.total_estimated_cost;
    l_cle_rec.proposal_due_date                := r_line.proposal_due_date;
    l_cle_rec.cost_of_sale_rate                := r_line.cost_of_sale_rate;
    l_cle_rec.line_value                          := r_line.line_value;
    l_cle_rec.line_value_total                  := r_line.line_value_total;
    l_cle_rec.UNDEF_UNIT_PRICE                  := r_line.UNDEF_UNIT_PRICE;
    l_cle_rec.UNDEF_LINE_VALUE                  := r_line.UNDEF_LINE_VALUE;
    l_cle_rec.UNDEF_LINE_VALUE_TOTAL         := r_line.UNDEF_LINE_VALUE_TOTAL;
    l_cle_rec.object_version_number          := r_line.object_version_number;
    l_cle_rec.sfwt_flag                      := r_line.sfwt_flag;
    l_cle_rec.chr_id                         := r_chr_rec.k_header_id;
    --l_cle_rec.cle_id                         := r_line.cle_id;
    --l_cle_rec.cle_id_renewed                 := r_line.cle_id_renewed;
    --l_cle_rec.cle_id_renewed_to                  := r_line.cle_id_renewed_to;
    l_cle_rec.lse_id                         := r_line.lse_id;
    l_cle_rec.line_number                    := r_line.line_number;
    l_cle_rec.sts_code                       := r_head.status_code;  --r_line.sts_code;
    l_cle_rec.display_sequence               := r_line.display_sequence;
    l_cle_rec.trn_code                       := r_line.trn_code;
    l_cle_rec.dnz_chr_id                     := r_chr_rec.k_header_id;
    l_cle_rec.comments                       := r_line.comments;
    l_cle_rec.item_description               := r_line.item_description;
    l_cle_rec.oke_boe_description            := r_line.boe_description;
    --l_cle_rec.hidden_ind                     := r_line.hidden_ind;
    --l_cle_rec.price_unit                            := r_line.price_unit;
    --l_cle_rec.price_unit_percent                  := r_line.price_unit_percent;
    --l_cle_rec.price_negotiated               := r_line.price_negotiated;
    --l_cle_rec.price_negotiated_renewed       := r_line.price_negotiated_renewed;
    --l_cle_rec.price_level_ind                := r_line.price_level_ind;
    --l_cle_rec.invoice_line_level_ind         := r_line.invoice_line_level_ind;
    --l_cle_rec.dpas_rating                    := r_line.dpas_rating;
    --l_cle_rec.block23text                    := r_line.block23text;
    l_cle_rec.exception_yn                   := 'N'; --r_line.exception_yn;
    --l_cle_rec.template_used                  := r_line.template_used;
    --l_cle_rec.date_terminated                := r_line.date_terminated;
    --l_cle_rec.name                           := r_line.name;
    l_cle_rec.start_date                     := r_line.start_date;
    l_cle_rec.end_date                       := r_line.end_date;
    --l_cle_rec.upg_orig_system_ref            := r_line.upg_orig_system_ref;
    --l_cle_rec.upg_orig_system_ref_id         := r_line.upg_orig_system_ref_id;
    l_cle_rec.attribute_category             := r_line.attribute_category;
    l_cle_rec.attribute1                     := r_line.attribute1;
    l_cle_rec.attribute2                     := r_line.attribute2;
    l_cle_rec.attribute3                     := r_line.attribute3;
    l_cle_rec.attribute4                     := r_line.attribute4;
    l_cle_rec.attribute5                     := r_line.attribute5;
    l_cle_rec.attribute6                     := r_line.attribute6;
    l_cle_rec.attribute7                     := r_line.attribute7;
    l_cle_rec.attribute8                     := r_line.attribute8;
    l_cle_rec.attribute9                     := r_line.attribute9;
    l_cle_rec.attribute10                    := r_line.attribute10;
    l_cle_rec.attribute11                    := r_line.attribute11;
    l_cle_rec.attribute12                    := r_line.attribute12;
    l_cle_rec.attribute13                    := r_line.attribute13;
    l_cle_rec.attribute14                    := r_line.attribute14;
    l_cle_rec.attribute15                    := r_line.attribute15;
    --l_cle_rec.price_type                     := r_line.price_type;
    --l_cle_rec.currency_code                  := r_line.currency_code;
    --l_cle_rec.currency_code_renewed             := r_line.currency_code_renewed;
    l_cle_rec.created_by                       := r_line.created_by;
    l_cle_rec.creation_date                       := r_line.creation_date;
    l_cle_rec.last_updated_by                   := r_line.last_updated_by;
    l_cle_rec.last_update_login                 := r_line.last_update_login;
    l_cle_rec.last_update_date               := r_line.last_update_date;
    oke_import_contract_pub.create_contract_line(  p_api_version                  => l_api_version
                                                  ,p_init_msg_list                => l_init_msg_list
                                                  ,x_return_status                => l_return_status
                                                  ,x_msg_count                    => l_msg_count
                                                  ,x_msg_data                     => l_msg_data
                                                  ,p_cle_rec                            => l_cle_rec
                                                  ,x_cle_rec                            => r_cle_rec
                FOR I IN 1..l_msg_count
                LOOP
                  dbms_output.put_line ( I||'. '||SubStr(FND_MSG_PUB.Get(p_encoded => FND_API.G_FALSE ), 1, 255));
                END LOOP;
                dbms_output.put_line('Return Status  '||l_return_status);
                dbms_output.put_line('l_msg_count    '||l_msg_count);
                dbms_output.put_line('l_msg_data     '||l_msg_data);   
    end loop;
    end loop;
    end;
    =============================================================================================

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