Unable to De-Authorize Computer due to Hard Drive Crash. Getting now Maximum Activations Exceeded

I purchased an iMac at BestBuy, installed my Adobe Cloud Subscription (secondary license, the primary is activated on my iMac at work) onto it and used it for a week. The hard drive crashed and I went back to BestBuy and had them replace the iMac with the same model.
I was obviously unable to de-authorize the returned iMac and on the new one I get the message: Maximum Activations Exceeded ...
Why isn't there an easier way to de-authorize computers.
I went to the chat and they gave me the tech support number which happens to be available only from Mo-Fr. I am pretty much unable to do any work from home over the weekend.
Is there any solution to this problem I am not aware of?

Nope, you need to call and have all your info ready. They are pretty sticky about confirming it's you. Once they confirm it's you they will change it. Easy Peasy. I have had to do it a couple of times over the years.

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Lost iTunes on my computer due to hard drive crash, what happens when I sysnch ith iPod?

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Thanks in advance

You should be able to transfer the songs from the iPod to your computer.
Connect the iPod to your computer, launch iTunes.
From the menu bar click File / Transfer Purchase From...
iOS: How to transfer or sync content to your computer
Make sure you use the same Apple ID.

I have Adobe Acrobat 8 Standard and I had to reload it on my computer due to my hard drive crashing. Now I can only open and view PDF's and I cannot edit them as I could before such as using Tools Comment

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What's your OS? Acrobat 8 is not compatible with any modern OS.
On Thu, Jan 15, 2015 at 4:16 PM, thomasc1234 <[email protected]>

My computer's hard drive crashed and now that its fixed I want to download previously purchased songs from Itunes

My computer's hard drive crashed and now that its fixed (my computer) I want to download previously purchased songs from Itunes. When I'm signed into Itunes and attempt to download from the cloud a text box pops up saying "I need to authorize the computer before I can download previous purchases". I'm using the same computer that I purchased all previous songs. So how do I authorize my computer?

On your Computer...
Open iTunes...
If you're using iTunes 11 click on the box icon in the top-left corner to see the " Show Menu Bar "
and from the Menu Bar select Store...
From the Store menu, choose Authorize This Computer.
(In earlier versions of iTunes, access this option from the Advanced menu).
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See Here for full details...
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I need to install photoshop cs4 extended from a disk to a new computer because my old computer had a hard drive crash. There is no serial number on the back of the case. How can I obtain a usable serial number?

I have to install Photoshop CS4 extended on a new computer from a disk because my old computer had a hard drive crash. There is no serial number on the back of the case. How can I obtain a usable serial number?

Find your serial number quickly
You can activate software without following up and registering it... at least that was the case in the past. The serial number is normally located on the disc case or a box inside the main box. If you did not purchase the disc from Adobe then it is possible you would have dealt with a redemption code, in which case it would have been up to you to keep a record of the serial number, especially if you did not follow up and register the software.

All of my music was erased from my computer after my hard drive crashed and I don't want to spend the time uploading all of my old CDs to my computer. If I plug in my iPhone with all of my current music on it, will it sync to my computer?

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How do I get songs on my ipods back into my itunes library, which was lost due to hard drive crash, How do I get songs on my ipods back into my itunes library, which was lost due to hard drive crash

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If you purchased all of the songs through itunes store, please follow these steps:
1. Open up Itunes and Click on Itunes Store
2. Once you're in the Itunes Store look to right side of the screen and you should see the word "purchased". Click purchased and you'll be sent to a purchase screen.
3. Click on "All Songs" and then it will show all the songs you've downloaded. From there you just hit the button that looks like a cloud with an arrow on it, and it will download all the songs all over again.
If you didn't purchase them through Itunes, then you'll have to download software that will strip the songs from your iPod. And here is a guide about how to transfer ipod songs back to computer. Feel free to email me if you need further help.

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Perfect. One more question:
Do I have to have ALL my purchased music on the computer or does that matter? In other words,
I only have a portion of the purchased songs on my back up I have with me, and the rest are on a larger back up that I wont have access to for a few more months (am studying abroad), so should I wait to do this until I get the rest of them or does that matter?

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My hard drive crashed and I had to wipe my computer. When I plug my iPod into my computer, it asks if I want to sync my (empty) iTunes account to my (full) iPod, but doesn't give me the option to put my iPod music onto my empty iTunes account. All I want to do is put my iPod's music back into my iTunes account, but can't figure out how to do it. I had some music backed up, but when I put it into iTunes, it won't play the songs (has an ! next to it) even though I purchased the songs from iTunes. I've tried authorizing my account, but nothing brings my old account back. Any help would be appreciated.

It has always been very basic to always maintain a backup copy of your computer for just this reason.
Use your backup copy to put everything back.
If for some reason you have failed to backup ( not good), then you can transfer itunes purchases from an ipod: File>Transfer Purchases

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>familiar with linux
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I've never done so, but I would guess you can use the project save as command

Can anyone help me to transfer everything I have on my Ipad on to a new computer. my hard drive crashed and a new one was installed and I do not want to loose all my apps or music. Please help

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Naturally you should have a recent backup of your "crashed" hard drive. If you don't, well, hopefully you've learned a lesson but that doesn't solve your current problem.
If all your apps and media were purchased from the iTunes App Store, don't worry about them. Redownload all your apps and media, then allow iTunes to sync with and wipe your iOS devices - which will also put all the apps and media on them. You'll lose your settings, and any data which resided only on the iOS devices, and of course you'll need to organize your iOS folders and home screens and whatnot. But you won't really lose much, and without a backup this is your best choice.
If you have media from sources other than the iTunes App Store, look at Senuti or similar applications designed to copy media from iOS devices to computers. Use that first, then sync as I described in my second paragraph above. (I mention Senuti because it's popular. There are other options which work just as well, and some are even free.)

Hard Drive Crash - getting a Photo Book onto new computer

I just had a catastrophic hard drive crash on my G5 iMac (still using 10.4, so no Time Machine). Thankfully I actually got all my photos back - backed up 2 months ago, most of the rest are still on our memory card, and the few that aren't I could save using a disk recovery program.
However, I still have an iPhoto hard copy book on the dead drive, but hadn't ordered it yet, and would like to recover it. Even with the disk recovery program, the iPhoto library is in bad shape (I couldn't copy it to another drive - just got an error message). However, most of it appears intact. Here's what I'm hoping to do:
1) Restore (on a new drive) from my backup from 2 months ago
2) Copy back in the photos I either saved from the dead hard drive, or from my camera's card.
3) Somehow get back the iPhoto book I'd been working on. Here's my question - where in my old iPhoto library would I find the file or files that make up this book? If I find them, can I simply copy those files into my backed-up iPhoto library? Or is there some other way I can get my iPhoto book back?
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Welcome to the Apple Discussions. All books, calendars, cards, etc. are contained in the library's database file, Library6.iPhoto. If you can recover that file from your damaged drive put it in your recovered library and see if it will bring back the book. However, if the structure of the library package is not exactly like it was when it crashed it will not work.
Without a complete backup of the iPhoto LIbrary package it's neigh on to impossible to recover a book or calendar from bits and pieces of a recovered library. There are other ways a library can be damaged, primarily the database file, and a very easy way to recover from it is to have a *very current* backup copy of the database file. One way to achieve is it described in the tip at the end of my signature. It describes a way to have a backup copy that can be only minutes old if you run it properly.
Also, to protect your image files themselves get an external HD and use it to backup the full library and other important files.
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 08 libraries and Leopard. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.

Hard drive crashed! Now itunes wants to erase ipod in order to sync?

My hard drive crashed and I lost my itunes library. Now, when I want to sync the ipod with new music I've purchased it looks like itunes wants to erase everything on my ipod first. Am I correct? I've already transfered the purchased music to the new hard drive from my ipod, but can't figure out how, or if it is possible, to transfer the rest of the music. What's my best option to hold onto my playlists etc. and be able to sync ipod to itunes library on new hard drive? Thanks.

1). Connect your iPod to your computer. When you get the message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel".
2). When your iPod appears in the iTunes source list change the update setting to manual, that will let you use your iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod and iPhone
3). Once you are safely connected there are a few things you can do to restore the rest of your music from the iPod not just the purchased tracks. There are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. I use Senuti but have a look at the web pages and documentation for the others too, you'll find that they have varying degrees of functionality and some will transfer movies, videos, photos and games as well. This is just a small selection of what's available, you can read reviews and comparisons of some of them here:
Wired News - Rescue Your Stranded Tunes
Comparison of iPod managers
Senuti Mac Only (iPod Touch & iPhone compatible)
PodView Mac Only
PodWorks Mac Only
iPodDisk PPC Mac Only (experimental version available for Intel Macs)
TuneAid Mac only (iPhone and iPod Touch compatible)
iPodRip Mac & Windows
YamiPod Mac & Windows
iPod Music Liberator Mac & Windows
iGadget Mac & Windows (iPhone and iPod Touch compatible)
Floola Mac & Windows
Music Rescue Mac & Windows (iPhone and iPod Touch compatible)
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
4). Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync.
5). I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay: Back up your iTunes library by copying to an external hard drive

My hard drive crashed and now I can't find my playlists.

Had to have my hard drive replaced and now I lost all of my playlists. How do I get them back?

In which case, unless you have an existing subscription to iTunes Match, you're out of luck. I could have helped pull back the media and playlists from the device if they hadn't been wiped already.
I guess you could take a look at this iLounge Article anyway. In some cases the database on a device can be wiped without actually deleting the hidden media content. Even if it has been wiped there may be a chance that an undelete tool could restore the deleted files, but it is a long shot. Either way the playlists are gone for good.
For the future see Backup your iTunes for Windows library with SyncToy. The tool can also be used to backup other important documents and data.
tt2

HARD DRIVE CRASH: So now what?

My hard drive crashed in my PowerBook G4.
Good thing is that I had everything backed up in Time Capsule. (I believe).
I just put in a new hard drive- how do I get time capsule to put everything back?
Thanks,
-Allan

I just recently went through your scenario,
I pulled a 120 gig hard drive from a powerbook. Did Time Machine first to external drive. Installed a 320 gig hard drive in powerbook. Re-booted powerbook using Leopard install disc. Selected English.
Went to Disk Utility and formatted the new hard drive. Done ok. Selected from DU "restore using TM backup." Only problem the new hard drive was not recognized at this point for the TM restore. So I re-started the Leopard install disc once more and all went well.

Unable to De-Authorize Computer due to Hard Drive Crash. Getting now Maximum Activations Exceeded

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