Unable to install itunes 64it, on windows 7, stops at "unscheduling apple software update"

The installation goes on fine, until it begins the "unscheduling apple software update" proccess, at which point I get a message saying; "There is a problem with this Windows Installer package. A program required for this install to complete could not be run.
Any ideas anyone?

When I hit repair for it I get a message saying "The feature you are trying to use is on a network resource that is unavailable",
And when I tried uninstall, it occurs exactly as the original error.
So this is probably damage to the AppleSoftwareUpdate.msi (or associated gubbins in the Windows Installer Service installation database for ASU).
Let's try clearing away the existing broken ASU, and seeing if that lets us get iTunes in.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up").
In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
Quit out of CleanUp and restart the PC. Download a fresh iTunes installer from the Apple Website:
http://www.apple.com/itunes/download/
Does that install go through any better?

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I am unable to install itunes in my windows 7 laptap. Getting 2349 error code while installing itunes. Any suggestions to overcome?

I am unable to install itunes in my windows 7 laptap. Getting 2349 error code while installing itunes. Any suggestions to overcome?

Is this the error your gettings?
If so, remove the installer, and redownload the itunes set-up installer
www.apple.com/itunes/download
Message was edited by: keeferaf

Hi I am unable to install itunes on my Windows 8 64 bit PC, can you help please

Hi I am unable to install itunes on my Windows 8 64 bit PC, can you help please

Many thanks.
the message I get says unable to remove old version of itunes
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

ITunes 5 Won't Install -- Hangs on Unscheduling Apple Software Update

Windows 7 64bit
Trying to update from last version to new version. Install goes until it hits the part where the dialog box says "Unscheduling Apple Software Update," the green bars goes a partial way, stops, retreats. Another dialog box appears and says "There is a problem with this Windows Installation Package. A program required for this installation could not be run. Contact..."
Then it backs out and reverts to the original/last iTunes version.
Any suggestions?
Thanx!

Here's the deal -
1. can you install itunes via the APPLE SOFTWARE updater?
I couldn't so I downloaded ITUNES and tried to install it that way.   Hence I got the same error hang as you. Nothing worked, (Multiple attempts at uninstall reinstall, stopping of Services, Reg cleaners etc..)
2. If answer is NO to #1 you must fixe the APPLE SOFTWARE UPDATE Program.
OK so I couldn't find a Download for this.   But: if you have WINRAR, open the ITUNES.EXE and extract the APPLESOFTWAREUPDATE.MSI file. Execute the APPLESOFTWAREUPDATE.MSI separately.   And you will not be able to install it and have a similar issue as per your Itunes install.   This of course leads you to believe that the Itunes.exe install is also installing all of these components including the applesoftwareupdate silently.   It must BOMB at that portion of the install and you are done.
3. Your goal now is to get the applesoftwareupdate installed.   How do you do this. Well - here is what I did.
a. downloaded and RUN a PC Installer FIX it tool from Microsoft. This is a replacement for the older MSI fixer they used to use.
http://support.microsoft.com/mats/Program_Install_and_Uninstall
b. It will list programs to attempt to fix.
choose AppleSoftwareUpdate.msi
c. Once it is done, then reinstall apple program updater using
AppleSoftwareUpdate.msi
Finally it should install since the Microsoft tool appraently fixed corrupted installation files in your registry for this application.
(Please note: that I also disabled any apple related services such as BONJOUR or IPOD DEvice RUN: services.msc to get there - although this man not be necesarry.)
Hence Launch this APPLE UPDATE SOFTWARE (Click the ICON in your Start menu) it should list ITUNES
select ITUNES from here and it will update.
KEY HERE is to ONLY UPDATE APPLE Stuff via the APPLE SOFTWARE UPDATE program. If that program is not working fix it. Then Bingo.
I am sorry to see folks having this problem for weeks.
APPLE,   Spread the word. PC's can get corruption in the registry on your product should the update be stopped or computer shut off during an update. etc...   Please improve your software updater program to check for invalid registry upon launching the app. This will prevent people thinking it is an APPLE issue. It appears to be a problem on your PC's registry settings for the APPLE Software update.
Bruno Ricci

Unable to install Itunes, Win-XP, Windows Installer error 1722.

When I install itunes on XP-SP3 (fully updated) with Windows installer 4.5 - I get this message half the way through -refer to attachment-
I have uninstalled all apple products, installed quick time - this installed but still provided the error. I have extracted the package and attempted to install each product seperatly however it provides this error only while installing the Apple Software Update. The error code comes from the event viewer.
Any help would be greatly appreciated.

This is a serious error. With out fixing this we cannot install itunes on the system. Any help please. Thank you.

Unable to install iTunes on my Windows 8 PC

I am trying to install iTunes (64 bit) on Windows 8 PC. In the middle of the installation, it throws up an error message like this
I click ok, and proceed. It says, "Rolling back action". It then proceeds with the installation. When the status says - Starting Services, it again throws up a message like this:
Retry keeps taking me back to this same screen again.
If I click on Abort, it restarts the installation again, and I land up at this same page again.
If I click on ignore, it shows iTunes successfully installed, but when I open, it throws these 2 error messages
Can anyone help me in troubleshooting this issue?
Any pointers in what could the issue be, would be of immense help.
FYI, I am running the installer as an administrator.
Regards,
Narayan

Hi Matt, and thanks Narayan for the question.
I am running Windows 8 on my Macbook Pro (2012) via Parallels 8. After quite a bit of patience tested with patches and updates, everything worked fine. But as with Windows, after an update, there will be problems with programs. Running Parallels is very cool, but the downside and truth is that every now and then you will find that the Windows 8 virtual machine does not work as it would on a conventional PC. My iTunes (v11+) worked fine until it detected a potential conflict with another CD/DVD app I installed (either VLC or PowerDVD) and everytime I launched it, an alert would indicate that the Registry for iTunes has a problem as a result and that I should reinstall iTunes. I hesitated doing that because for the most part, my iTunes worked fine (synchs my iPhone 5 on Windows), while my Mac iTunes synchs my iPod Classic 160GB. Now, I have tried three times to down and install iTunes in my Windows 8 virtual machine but three alert window pop-ups appear, and all result in a failed installation. This means, I will not be able to synch my iPhone 5 to my Outlook for the time being and poses a real serious problem in my day to day lifestyle.
First window alert after trying to open installation package:
Because I had cleared my cache with the earlier version of iTunes installed, using Browse, I could not locate those files. So clicking OK, leads to:
Then after clicking OK to clear this message, it leads to:
I am not an engineer and can't tell what the software implication is for these messages. I suppose, it is a Windows and not a iTunes problem, and I may have to take this problem to a Windows Support community. But I just thought to post it here in case, someone has a solution and might just share it still.
Now, I am going to try and remove my VLC program and try re-installing iTunes. But the way I understand the last two window messages, there seems to be a problem with the software trying to connect with Apple while the installation is taking place ("network resource") although my Internet access is definitely working at the time.
Any ideas? Unless this is another Parallels 8 issue, and neither Windows 8 or iTunes!
Tom

I try to install the new itunes and i get this "Older version of apple software update cannot be removed. please contact tech support" Help?

it removed my itunes and went to install the new one but stopd at the end with that error message.?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time?

Windows/DOS Command line for Apple Software Update

I have a lab of Mac's and PC's all running iTunes/Quicktime. Is there a windows/DOS command line option to running Apple Software Update on Windows? I dont want to have my systems automatically download updates until after I have had a chance to test them first. At the same time though, I down want to have to visit each system(even with VNC) and install the updates by hand either as I have a way to blast a command at the PC's all at once to do the job.
m
MacBook Pro Mac OS X (10.4.10) Windows XP Pro

ok i've sorted it, the solution is you have to put
defaults write /Library/Preferences/com.apple.Softwareupdate CatalogURL http://servername:8088/
and not
defaults write com.apple.Softwareupdate CatalogURL http://servername:8088/

I am unable to install iTunes due to Windows Installer error message on Vista

I needed to update my iTunes since I purchased the iPad2. My Windows Vista machine will not allow me to update the program due to a "Windows Installer" error message. I first attempted to update, then I uninstalled and am unable to reinstall the software."There is a problem with this Windows Installer package. A program required for this install to complete could not be run..."

I finally got the program to install/run. I downloaded a third copy and saved it again on the desktop. I selected "Run as Administrator" instead of "Run" It must have been the 10th plus time I tried to install, but this time it completed. I don't know if the "Run as Administrator" was the key since it is Vista, or if I just got lucky. Either way I am relieved.

Unable to install itunes 11.1 Windows Vista

Downloads then when tries to install.....ERROR. I have tried downloading directly from web but it has been sitting gathering required information performing installation tasks window for over an hour. I have disabled Norton....rebooted....nothing allows it to install. All went well on a Windows 7 machine. So assuming its something with Vista. AND I am up to date with all service packs and Windows updates.

See if this post from turingtest2 helps : https://discussions.apple.com/message/24620553#24620553
He's also produced this user-tip for trouble-shooting updates to iTunes on Windows : https://discussions.apple.com/docs/DOC-6562

Have a/c with itunes but unable to install itunes on Windows 7

Though I have an a/c with itunes I am unable to install itunes keep receiving errors when trying to install

Neither Apple nor the iTunes installer cares if you have an a/c (I'm assuming that's the lazy way of typing account) when installing iTunes.
If you want/need help, stop trying to be cute, provide the specific details without the short hand.
Otherwise... search for the errors that are being displayed.
Others are more likely to help if you actually put some effort into asking for help.

Cant install new itunes because Apple Software update refuses to be removed

i tried to install the new itunes but when i do it says it cant remove apple software update. so then i try to uninstall apple software update by using the remove thing in the control panel but it dont uninstall cause it cant find some file and says to pick a path to the file but the path is right. someone please help ive tried everything i know of

Try downloading and installing the Windows Installer Cleanup Utility:
http://support.microsoft.com/kb/290301/
Open it by going to Start > All Programs > Windows Instalelr Clean Up
Select Apple Software Update in its list and click Remove. That should take care of it for you. You can use this for any other apps you are having trouble uninstalling as well.
Hope this is helpful
CG

HT1926 I cannot connect my iphone to itunes. When I go through the troubleshooting, it tells me to uninstall and re-install itunes. BUT I do not have Apple Software Update or Quicktime to uninstall. It tells me that Apple Services failed to start!! Please

I go through all the motions in troubleshooting and uninstall Itunes, but I have not got Quicktime and Apple Software Update to uninstall. I then re-install Itunes but I get an error saying that 'Service Apple Mobile failed to start. Verify you have sufficient privileges to start'. Which I have. Please help!!

I have the same problem, did you find a solution?

Should I let it install "Apple software update for windows 2.0.2"?

Thanks, in advance... it may just be a ditz of a question.
Running Vista and when in Mac occasionally run Parallels, Apple Software Update window popped and this update appeared:
Apple software update for windows 2.0.2 with the description
"This update includes general fixes and renews the root certificate that authenticates software delivered via Apple Software Update."
I figure it was logical enough considering the obvious link but the description just looked to vague. So, I put it off... today searching the internet, Apple Help and so on for this "update" cannot find it anywhere. I have already had problems with file corruption so "fixing root certificates" unnecessarily is not ideal.
Anyone else know one way or another or just tell it to go away for good?
Thank you,
Kylie

I never actually use Software Update excep to tell me there is something (if I hadn't read about it). I go to the standalone downloads. There was one for QuickTime for Windows that you DO want.
http://www.apple.com/support/downloads/
It sounds like Software Update for Windows, and that probably does deserve installing (I use x64 and don't really trust support yet or installers from Apple for now) so I have Apple software update in vista turned off.
I do have the 9-17-2007 2.0.2 "Apple Software Update for Windows" installed.
Why I don't trust Apple: alerts and UAC's are always hidden behind the installer window in front. I just tried to close the windows or dialogue box for Apple Software Update Preferences, it asked for UAC and went black, but I can't even close the box even though all I did was hit "Okay" button. So its 'hung' now.
Apple needs to improve the installer for Vista - a lot. I like not having to type a password every time, that has gotten old after 6 yrs.

Apple software update for windows box that pops up changed to diff.language

Hey, Everyone. The little window that pops up for "apple software update for windows" and lets me know when I have an update for itunes, quicktime, etc. has changed languages. Now it shows up in Spanish. My itunes, quicktime, etc. are all in English, as well as my OS (Win XP,SP3) so I don't know how that one application could have changed. Luckily I can understand Spanish but just wondering if there's a way to change it back.
Thanks!

Hi Troy,
I had the same issue as you. All of a sudden the Software Update window was in swedish. After uninstalling and reinstalling ASU a few times I realised there was no need for it at all. All you have to do is go to Control Panel, Clock Language and Region, Regional and Language Options, Administrative, and then Change System Locale. I changed mine back to English (United States), restarted and voila, it was fixed! I hope this works for you too.
EDIT: Just noticed you are running XP. I am on Vista but it shouldn't be too different I suppose.
Message was edited by: Ben B Cruz

Unable to install itunes 64it, on windows 7, stops at "unscheduling apple software update"

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