Unable to log into Portal

i was trying to add a new branding image to my portal yesterday by modifying an existing frame. i tried adding the theme to the default portal desk thru -->portal content -- portal users --> standard portal users. double clicked default portal desktop -->expanded portal content --> themes --> right clicked my theme name >add theme to portal desktop>save. when i saved it said it needed a default. i removed the other 2 defaults that were there, one being the frame work page??? and made my theme the default. logged off and then tried to log back on. when i tried logging on i get the following error message:
Error occurred while trying to access framework page: "pcd:portal_content/every_user/general/defaultDesktop/frameworkPages/frameworkpage",The object does not exist or you are not authorized to access it.If this problem persists, contact your system administrator.
how do i get my portal back????
thanks
dolores

Hi,
Have you added this EvaluateAssertionTicketLoginModule? If you set the login module stack to the one below you should be able to authenticate normally:
EvaluateTicketLoginModule SUFFICIENT
BasicPasswordLoginModule REQUISITE
CreateTicketLoginModule OPTIONAL
You can change it in the Visual Administrator -> server -> services -> security provider. In the Components list select ticket and change it there. Save and it should work.
Thanks,
Anderson

Similar Messages

Unable to log into the portal-After Upgrade from NetWeaver 7.0 to 7.3EHP1

Dear Experts,
We have poltal landscape(NW 7.0 Dualstack SPS27) with our customozed themes and par files(Company name,logos and colours)
Recently we upgraded the one of portal from NW 7.0 to NW 7.3EHP1 . Upgrade has been successfilly completed with small issue.
After upgrade all urls are working(/nwa, /sld) except /irj/portal.We know that NW 7.3 EHp1 accepts only ear file i.e we converted the our customized log on par file to ear file through par migration tool and the same was deployed successfully through NWDS 7.3 version.After deploying we are able to access the
/irj/portal url with our customized par(means ear file) without issues,
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Portal runtime error
An exception occured while processing your request.Send the exception ID your administrator
Exception id:
see log files for details about this exception
Default.trc log file(/server0/log)
#EP-PIN-PRT#tc~epbc~prtc~api#C00061FD2733006C00000005000056CB#9034950000000004#sap.com/com.sap.portal.runtime.system.hooks#com.sap.portal.prt.
runtime#J2EE_ADMIN#4##43E00B85A79911E380F800000089DCC6#3a483a0fa79911e3903000000089dcc6#3a483a0fa79911e3903000000089dcc6#0#Thread[HTTP Worker
[@900472845],5,Dedicated_Application_Thread]#Plain##
08:14_09/03/14_0005_9034950
[EXCEPTION]
java.lang.RuntimeException: Could not create Resource Repository root folder in PCD
at com.sap.portal.resource.repository.ResourceRepositorySrv.initRepositoryRootContext(ResourceRepositorySrv.java:140)
at com.sap.portal.resource.repository.ResourceRepositorySrv.init(ResourceRepositorySrv.java:93)
at com.sap.portal.prt.core.RequestDispatcherFactory$ServiceRequestDispatcher$3.service(RequestDispatcherFactory.java:518)
at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:363)
at com.sap.portal.prt.core.RequestDispatcherFactory$ServiceRequestDispatcher.init(RequestDispatcherFactory.java:503)
at com.sap.portal.prt.broker.PortalServiceItem.initServiceInstance(PortalServiceItem.java:347)
at com.sap.portal.prt.broker.PortalServiceItem.getServiceInstance(PortalServiceItem.java:210)
at com.sap.portal.prt.broker.PortalServiceItem.load(PortalServiceItem.java:578)
at com.sap.portal.prt.om.ObjectsManager.createObejctHandle(ObjectsManager.java:234)
at com.sap.portal.prt.om.ObjectsManager.getObjectHandle(ObjectsManager.java:147)
at com.sap.portal.prt.broker.PortalAppBroker.getPortalService(PortalAppBroker.java:498)
at com.sap.portal.prt.service.ServiceManager.getPortalServiceItem(ServiceManager.java:431)
at com.sap.portal.prt.service.ServiceManager.get(ServiceManager.java:220)
at com.sap.portal.prt.runtime.Portal$RuntimeResources.getService(Portal.java:130)
at com.sap.portal.resource.repository.WebResourceRepositorySrv.init(WebResourceRepositorySrv.java:71)
at com.sap.portal.prt.core.RequestDispatcherFactory$ServiceRequestDispatcher$3.service(RequestDispatcherFactory.java:518)
at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:363)
at com.sap.portal.prt.core.RequestDispatcherFactory$ServiceRequestDispatcher.init(RequestDispatcherFactory.java:503)
at com.sap.portal.prt.broker.PortalServiceItem.initServiceInstance(PortalServiceItem.java:347)
at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:363)
at com.sap.portal.prt.core.RequestDispatcherFactory$ServiceRequestDispatcher.init(RequestDispatcherFactory.java:503)
at com.sap.portal.prt.broker.PortalServiceItem.initServiceInstance(PortalServiceItem.java:347)
        at com.sap.portal.prt.broker.PortalServiceItem.getServiceInstance(PortalServiceItem.java:210)
        at com.sap.portal.prt.broker.PortalServiceItem.load(PortalServiceItem.java:578)
        at com.sap.portal.prt.om.ObjectsManager.createObejctHandle(ObjectsManager.java:234)
        at com.sap.portal.prt.om.ObjectsManager.getObjectHandle(ObjectsManager.java:147)
        at com.sap.portal.prt.broker.PortalAppBroker.getPortalService(PortalAppBroker.java:498)
        at com.sap.portal.prt.service.ServiceManager.getPortalServiceItem(ServiceManager.java:431)
        at com.sap.portal.prt.service.ServiceManager.get(ServiceManager.java:220)
        at com.sap.portal.prt.runtime.Portal$RuntimeResources.getService(Portal.java:130)
        at com.sap.portal.resource.repository.WebResourceImportService$ResourceImporter.<init>(WebResourceImportService.java:248)
        at com.sap.portal.resource.repository.WebResourceImportService.importApplicationResources(WebResourceImportService.java:172)
        at com.sapportals.portal.navigation.NavigationMimeRepositoryService.loadAllPicsToWRR(NavigationMimeRepositoryService.java:186)
        at com.sapportals.portal.navigation.NavigationMimeRepositoryService.init(NavigationMimeRepositoryService.java:160)
        at com.sap.portal.prt.core.RequestDispatcherFactory$ServiceRequestDispatcher$3.service(RequestDispatcherFactory.java:518)
        at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:363)
        at com.sap.portal.prt.core.RequestDispatcherFactory$ServiceRequestDispatcher.init(RequestDispatcherFactory.java:503)
        at com.sap.portal.prt.broker.PortalServiceItem.initServiceInstance(PortalServiceItem.java:347)
        at com.sap.portal.prt.broker.PortalServiceItem.getServiceInstance(PortalServiceItem.java:210)
        at com.sap.portal.prt.broker.PortalServiceItem.load(PortalServiceItem.java:578)
        at com.sap.portal.prt.om.ObjectsManager.createObejctHandle(ObjectsManager.java:234)
        at com.sap.portal.prt.om.ObjectsManager.getObjectHandle(ObjectsManager.java:147)
        at com.sap.portal.prt.broker.PortalAppBroker.getPortalService(PortalAppBroker.java:498)
        at com.sap.portal.prt.service.ServiceManager.getPortalServiceItem(ServiceManager.java:431)
        at com.sap.portal.prt.service.ServiceManager.get(ServiceManager.java:220)
at com.sap.portal.prt.runtime.Portal$RuntimeResources.getService(Portal.java:130)
        at com.sap.portal.pcm.iview.admin.PcmIviewCommon.getAdditionalAttributes(PcmIviewCommon.java:358)
        at com.sap.portal.pcm.iview.admin.PcmIviewCommon.initLayers(PcmIviewCommon.java:173)
        at com.sap.portal.pcm.iview.admin.AdminBaseiView.createAttrSetLayersList(AdminBaseiView.java:177)
        at com.sap.portal.pcm.page.admin.AdminBasePage.getCustomImplementation(AdminBasePage.java:76)
        at com.sap.portal.pcm.admin.PcmAdminBase.getImplementation(PcmAdminBase.java:642)
        at com.sapportals.portal.navigation.LightningHelperService.getFrameworkPageAttributesValues(LightningHelperService.java:143)
        at com.sapportals.portal.navigation.LightningHelperService.getFrameworkPageAttributesValues(LightningHelperService.java:171)
        at com.sapportals.portal.navigation.fpm.util.PhaseConfiguration.prepareAttributes(PhaseConfiguration.java:71)
        at com.sapportals.portal.navigation.fpm.util.PhaseConfiguration.storeRelatedAttributesInSharedStorage(PhaseConfiguration.java:35)
        at com.sapportals.portal.navigation.fpm.NavigationFpmListener.doFrameworkPhase(NavigationFpmListener.java:535)
        at com.sapportals.portal.navigation.fpm.NavigationFpmListener.doPhase(NavigationFpmListener.java:122)
        at com.sapportals.portal.pb.fpm.FPMContainer.distributeEvent(FPMContainer.java:63)
        at com.sapportals.portal.pb.fpm.FPM.doDocumentHook(FPM.java:179)
        at com.sapportals.portal.prt.service.document.DocumentHookMulticaster.doDocumentHook(DocumentHookMulticaster.java:100)
        at com.sapportals.portal.prt.service.document.DocumentHookService.doDocumentHook(DocumentHookService.java:119)
        at com.sapportals.portal.prt.service.document.DocumentHookServiceNew.doDocumentHook(DocumentHookServiceNew.java:186)
        at com.sapportals.portal.prt.connection.PortalHook.doDocumentHook(PortalHook.java:665)
        at com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:183)
        at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)
        at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141)
        at com.sap.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:206)
        at com.sapportals.portal.navigation.PortalLauncher.doContent(PortalLauncher.java:116)
        at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:213)
        at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:129)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
        at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
        at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
        at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
        at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
        at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)
        at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)
        at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
        at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
        at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
        at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)
Caused by: javax.naming.InvalidNameException: Character not allowed: ':' in 'pcd:resource_repository'
at com.sapportals.portal.pcd.pl.PcdName.checkComponent(PcdName.java:64)
        at com.sapportals.portal.pcd.pl.PcdName.checkNameComponent(PcdName.java:39)
        at com.sapportals.portal.pcd.pl.PcdName.padd(PcdName.java:636)
        at com.sapportals.portal.pcd.pl.PcdName.add(PcdName.java:626)
        at com.sapportals.portal.pcd.gl.util.StringUtils.tokenizeIntoPcdName(StringUtils.java:112)
        at com.sapportals.portal.pcd.pl.PcdName.appendUrlInternal(PcdName.java:408)
        at com.sapportals.portal.pcd.pl.PcdName.<init>(PcdName.java:245)
        at com.sap.portal.resource.repository.ResourceRepositorySrv.initRepositoryRootContext(ResourceRepositorySrv.java:121)
        ... 132 more
1)We are suspecting this issue is related to the theme issue.How to update the theme in the upgraded portal(have a backup of themes)
2)Want to know if we update a theme where it stored at the operating system level(in NW 7.3 EHP1 as well as NW 7.0)
3)Is there any post steps after portal upgrade.
Request you suggest.
Regards
Maruthi

Hi
Refer the SAP Notes
1942399 - Fix usage of unregistered class loader while processing HTTP request in an application being updated or stopped at the same time
1744820 - Migration 7.3 fails while executing migration of pcd_upgrade
1703578 - WPC migration stops during connection creation
1918086 - ERROR: Unable to get iView
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Message was edited by:
Venkata Chithirala

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Originally Posted by youngj
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On 4/22/2013 5:26 PM, scotholl wrote:
>
> We have a Zenworks Configuration Management 11.2.2 environment with
> Active Directory authentication. The User source was pointing at a
> particular Domain controller with SSL authentication and working just
> fine. Today, the Domain Controller went down and I had to change it to
> another DC. I updated the certificate for the new DC and switched to it
> with no problems in the Zenworks Console. Now when users are logging
> into PCs with the agent installed it will generate an error and not
> authenticate to Zenworks. You are able to hit 'cancel' and login to the
> computer. If you try to manually login to the agent it will generate
> the following error:
>
> "zenworks unable to log into the network because the login credentials
> or the server certificate is incorrect"
>
> In the console, I am able to verify the User Source connection is
> correct and communicating properly. I have turned SSL on/off, switched
> the DC server back to the original authenticating server, and rebooted
> all the servers but I still get this error even on the Zenworks server
> themselves. I'm not sure what else to check. I found a thread with a
> similar issue but there resolution was to blow away the server and start
> from scratch. That is not a viable option for me as this system is
> fully set up and in production.
>
> Any insight would greatly be appreciated.
>
>
Craig Wilson - MCNE, MCSE, CCNA
Novell Knowledge Partner
Novell does not officially monitor these forums.
Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.

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