Unable to lookup System object and the alias..

Hello All,
I am implementing the Business Package for CRM.
I have created the SAP_CRM and SAP_BW systems and assigned them the same aliases as mentioned in the instructions in http://help.sap.com/saphelp_crm40/helpdata/en/11/0584016208bc4988c3791d6213b6d0/content.htm
I have tested the connections to the WAS, as well as ITS server after configuring them from the portal system administration.
However, I get the exception.
Portal Runtime Error
An exception occurred while processing a request for :
iView : N/A
Component Name : N/A
Unable to lookup System 'SAP_CRM'. Please check the system object and the alias..
The error in the log is as follows:
#1.5#00112FCBC32C005E000000A9000007EC000412303370C08B#1145898137593#com.sap.portal.sapapplication#sap.com/irj#com.sap.portal.sapapplication#user1#95##LABNW_J2E_19311950#user1#15374a50d3b411da8f1e00112fcbc32c#SAPEngine_Application_Thread[impl:3]_36##0#0#Error#1#/System/Server#Plain###ApplicationIntegratorException: com.sapportals.portal.appintegrator.ApplicationIntegratorException: Unable to lookup System &\#39;SAP_CRM&\#39;.
Please check the system object and the alias.com.sapportals.portal.appintegrator.ApplicationIntegratorException: Unable to lookup System &\#39;SAP_CRM&\#39;.
Please check the system object and the alias.
     at com.sapportals.portal.appintegrator.layer.SingleSignOnLayer.getSystemLogonMethod(SingleSignOnLayer.java:243)
     at com.sapportals.portal.appintegrator.layer.SingleSignOnLayer.processLayer(SingleSignOnLayer.java:55)
     at com.sapportals.portal.appintegrator.LayerProcessor.processActionPass(LayerProcessor.java:173)
     at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doOnPOMReady(AbstractIntegratorComponent.java:71)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:396)
     at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)
     at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:369)
     at com.sapportals.portal.prt.pom.PortalNode.processEventQueue(PortalNode.java:800)
Any hints recommendations for the same.
Thank You.
Sumit.

Hi Sumit,
System is an object in Portal Content Directory (PCD). User of portal should have permissions to access it. Looking up is a kind of access.
Please go to System Administration -> System Configuration -> System Landscape. Find your system and right-click on it, then choose 'Permissions'. There you should make sure that your portal user has permissions.
You can read about permissions here:<a href="http://help.sap.com/saphelp_nw04/helpdata/en/f6/2604e505fd11d7b84200047582c9f7/frameset.htm">http://help.sap.com/saphelp_nw04/helpdata/en/f6/2604e505fd11d7b84200047582c9f7/frameset.htm</a>
There is an extract probably related to your problem:
" If an iView is based on a system object defined in your system landscape (see System Landscape), you must assign end user permission for the relevant user, group, or role to the system object, as well. End user permission assigned to a system permits the iView to retrieve data from the respective back-end application through the system object at runtime."
Regards,
Sergei
Message was edited by: Sergei Dneprov

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