Unable to mail-enable a document library when using Directory Management Service in SharePoint 2013

I'm not able to mail-enable a library document while Directory Management Service is enabled. This behavior only happens when Directory Management Service is turned on.
Correlation ID: a8c7b29c-d193-90b5-ae14-64cd1143445f
Note that I have the OU created and permissions setup properly according to MS official documentation.

Hi,
According to your post, my understanding is that you failed to mail-enable a library document while Directory Management Service is enabled.
Please make sure you configure the incoming email correctly.
For more information, you can refer to:
https://hosting.intermedia.net/support/kb/default.asp?id=2439
http://davecoleman146.com/2010/10/20/how-to-setup-mail-enabled-document-libraries-in-sharepoint-2010-part-1/
If so and the error message persists, please check the SharePoint ULS log to find more information about this error, the ULS log file is in the location: C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\LOGS
You can check the ULS log by the methods here:
http://blog.credera.com/technology-insights/microsoft-solutions/troubleshooting-sharepoint-errors/
Best Regards,
Linda Li
Linda Li
TechNet Community Support

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