No email attachments to Document library when using data driven subscriptions

Question

We have recently migrated to SharePoint 2013 and setup document libraries to publish reports to.
When we send an email with an attachment to the document library from a users mailbox, the document library acts as expected and detaches the email and publishes it to a subfolder inside the library. However when we schedule reports using data driven subscriptions
and add the email address as a CC, the subfolder gets created but there is no attachment.
What could cause this issue?
Thanks for your time

Answer 1

Hi WFN_Will,
regarding this issue, we don't know for sure, unless we trace the process,
do the attachment is not there, or when the attachment there the process was failed, or the target not able to receive the attachment?
from the description, seems the target and the process of receiving the attachment is ok, I guess you can start to check from this part:
https://sharepointstuff.codeplex.com/workitem/2894
http://msdn.microsoft.com/en-us/library/ms154050.aspx
http://technet.microsoft.com/en-us/library/ms159150.aspx
http://technet.microsoft.com/en-us/library/cc262947.aspx
http://manomangaldas.blogspot.in/2008/04/send-email-with-attachments-in.html
to ensure that the attachment is there.
Regards,
Aries
Microsoft Online Community Support
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