Unable to make in-app purchase, all restrictions are off

I am trying to buy the Sygic World app through the Sygic trial app that can be downloaded from the iTunes store. However, for some reason, whenever I try to buy the app, I get an error saying something like: "Oops. Error processing an in-app purchase. Please check your payment status. If you were charged, contact www.sygic.com/support and provide the information of your payment (error = -999)." Also, I cannot find the Sygic World from the App Store through search (don't know why) and that is why I'm trying to make an in-app purchase.
I have not changed my payment information in any way, so what could be causing this...?

Contact Apple Support
https://getsupport.apple.com/GetproductgroupList.action

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