Unable to merge Skype to Microsoft account or unli...

Unable to unlink my Microsoft account from my skype. Please help me!
Reason: This account has been suspended. Please contact Skype Customer Support to resolve this issue before unlinking this account.
The Skype version and the platform you are using: Skype for Windows Desktop (Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1)
The way you signed in to Skype when you linked your accounts: Skype account
The name of your existing Skype account that you linked with your Microsoft or Facebook account. Skype: [Removed for privacy]

Hi and welcome to the Skype Community,
Please send me a private message with your Microsoft account email so I can work with Skype CS to look into this case. Please replace the "@" character in your email with something different so it does not get fully redacted.
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Similar Messages

  • Unable to link Skype and Microsoft accounts

    I am really confused here.  I haev tried this on Windows, Mac and iOS no matter what I do cannot link my current/old SKype ID with my longtime Microsoft account.  I've followed the KBs poste don this site and I am missing the step where I am offered to link my Microsoft account with my Skype one.  E.g I will reference the iOS guide :
    Logout of existing Skype ID
    Choose login with other account
    Choose Micrsoft account
    Login with Microsoft account
    Choose option for "Already using Skype?" <-- This option does not exist for me on any platform
    Not sure why this refuses to work - has anyone else seen this?  I had thought initially my Microsoft account TFA (two-factor auth) was throwing this off, and so disabled TFA but still got the same issue.
    Then I thoguth that by using one of my aliases for my microsoft account it was not working properly, so I tried the explicit alias I have <username>@outlook.com but that did the same thing.

    Ok, I got through the process... of getting back to Skype Community after merging, which is not as easy as it seems. Beware of that! When you merge your accounts, you won't be able to get back to your Skype Community profile due to the merging process that somewhat deletes your "standalone" Skype profile. Your Skype community profile is account-based, not info-based. So even if you will still be using the same Skype name and the same e-mail address, you won't be able to login to your Skype community profile if you created it using your Skype-only account refering to the same e-mail address has your MS one. You will need to create a new Skype community nickname using a completely different e-mail address (like a Gmail or another hotmail, outlook,... that you own). But, doesn't matter if you don't plan to come back to the Skype community, everything else will be fine.
    Here's the real stuff! Here are the steps to merge your Skype account with your Microsoft account even if you don't get the prompt asking if you already own a Skype account when logging in with your Microsoft account.
    0. Make sure to log out on any Skype app that could still be connected to the service with either of your accounts
    1. Go to Skype website and login using your Microsoft account
    2. Once on your personal profile page, select "Account Settings" at the bottom of the page
    3. Beside your Microsoft account that is listed on the page, click on "Unlink" and complete deletion process of this "ghost profile" (shouldn't be any contacts saved on this profile if you didn't add any contacts in Skype with your Microsoft account)
    4. Go back to any Skype desktop or mobile app, login using the "Sign in with a Microsoft Account" option
    5. Then, you should be asked again if you own a Skype account, click "Yes", then enter your Skype login information to proceed with the merge.

  • Merge skype and microsoft accounts, forgot skype p...

    Hello, At the moment I seem to have two accounts, a skype account and a microsoft account, which was created when I tried to recover my skype password. When I enter the email address I used for skype, I'm now directed to the microsoft account password recovery, for which I do know the password. My contacts now see two accounts: a "firstlastnbr" and a "live:first.last". And my microsoft account has no contacts... Please advise, thanks ! Spiffo

    would I have to use my Skype/Microsoft login, or can I use either?
    You can login into Skype using your Skype details or your Microsoft details.
    would my username change to my Microsoft account name?
    No.
    or would it be prefixed with 'live:'?
    No.
    Regards,
    Tamim
    Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour
    If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.

  • How to Merge Skype on Facebook account and Skype on Microsoft

    I have read in the Skype community that I can not log in to Skype using Facebook account. So I decided to merge both (the Skype associated to my fFacebook account and the other which is linked to Microsoft account). Please help me to solve this. I am using Windows phone and no button is indicated for facebook sign in. Thank you very much. I am very glad to have your answers immidiately.

    Hello I am Alex I am using skype

  • How to merge FB and Microsoft account

    I'm a mac user, using latest OS. I have Skype with my FB account and also with my microsoft account [e-mail removed for privacy and security] I can't merge them. I follow instructions which imperfectly describe windows.

    Hello I am Alex I am using skype

  • Can't login to Skype with Microsoft account

    Hello!
    My problem is I can't login to Skype (website and program both) with Microsoft account. When I try to login to Skype on website, it says: There is a problem signing in with Microsoft account. Please try again or sign in with Skype details instead.
    Please help me, I tried so many things and nothing works...

    And me. And I tried to reset my password by getting the "password token" emailed to me. Once received I clicked on the link to reset my password and it told me that my "password token wasn't recognized" and to enter it manually. I did that, going as far as to cut and paste the token, and it wasn't "recognized" again.
    And when I was able to sign in, I couldn't get any new contacts, even though I knew they were presently signed in.
    Bring back Windows Live!

  • Unlink my Skype and Microsoft account

    I use windows 8 skype.
    My Skype account is [Removed for privacy].
    My microsoft account is
    My name in skype is [Removed for privacy]
    pls can i unlink my skype account to my microsoft account.........

    https://support.skype.com/en/faq/FA12211/how-do-i-unlink-my-skype-and-microsoft-or-facebook-accounts
    hth
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
    SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
    | skypefordummies.blogspot.com | 

  • Unable to associate my Old Microsoft account

    Hi,
    I am ex Microsoft employee and I used to contribute to MSDN blog with My Microsoft account ([email protected])..Now when I left Microsoft I want to link that account to my other email id which is [email protected] ..I do not remember my old Microsoft
    account password. I called MS helpdesk for resolving this issue but never got any call/resolution from them...Can you please help here
    Regards'
    Rajaniesh

    Maybe you can send a comment here.
    http://blogs.msdn.com/b/status/
    or ask here.
    https://social.msdn.microsoft.com/Forums/en-US/home?category=feedbackanddiscussions&filter=alltypes&sort=lastpostdesc
    Karl
    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book:
    Windows PowerShell 2.0 Bible
    My E-mail: -join ('6F6C646B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

  • Unable to log in with Microsoft Account

    I'm on Windows 7 Professional using the Skype desktop client.  When I log in using my Skype name, I'm  unable to see my Lync contacts.  I was successful signing into my Microsoft Live account after several attempts yesterday. This morning when I booted up my laptop, I get an error that it cannot log in.  If I sign into my Microsoft Live (Outlook) e-mail, I'm able to use the IM from the webmail client.  This happens often with the desktop client.  Any help would be much appreciated.  This is so frustrating.

    Try this:
    Reset all Internet Explorer settings:
    http://support.microsoft.com/kb/923737
    Open Internet Explorer. Go to Tools -> Internet Options -> Connections -> LAN settings. Make sure that the only option selected is “Automatically detect settings”.
    Clear all Temporary Internet Files.
    Open Internet Explorer -> Tools -> Internet Options -> General. In the section “Browsing history” press the “Settings” button and in the next window the “View files” button. Delete all files from the Temporary Internet Files folder.

  • Merging with microsoft account

    I had one skype account which I deleted because I didnt like the username. My microsoft account was merged with that skype account.
    Now I have created a new Skype account and I want to merge the same microsoft account with this new skype account. But I am unable to do so.
    When I try to login using microsoft credentials it just say that the account has been suspended for my security. I had two live chat with skype support but thay are unable to resolve the problem.

    under normal circumtances, one can easily unlink their Microsoft account with a certain Skype account (https://support.skype.com/en/faq/FA12211/how-do-i-unlink-my-skype-and-microsoft-or-facebook-accounts), then merge it with another Skype username.  
    However, in your case, as it seems that there are possible issues related to your microsoft account, you may need to settle the issue first and only the customer support can assist you with that.  You can try to contact them again to know what your possible options are.
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

  • Skype WiFi + Outlook Account = Don't Mix

    Skype WiFi is a useful service that Skype offers us, but if you have setup your Skype account with Outlook account it doesn't work e.g. Login doesn't work. Please help.

    Hello,
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    I hope this information will help.
    Jestoni
    Did this answer your question or resolve your issue?
    Mark it as a solution and click on Kudos button.

  • Error while trying to Switch to Microsoft Account.

    I just recently formatted my laptop , after which i have been using a local area network and am unable to switch to my microsoft account. I have followed all the steps given in this link : http://windows.microsoft.com/en-gb/windows-8/microsoft-account-tutorial
    But as soon as I go to "Your Account" and click on Connect to a microsoft Account it gives me the following error : " This service isn't available right now - please try again later."
    I would really appreciate if someone could help me out with my problem.
    thank you.

    Hi,
    Please follow the steps below to check the service named "Microsoft Account Sign-in Assistant" status.
    Try to enable this service and have a try.
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Which steps? Anyway I enabled that service by going to manage. It still did not help. I think i shall probably re-install my windows 8.1. Thanks for the suggestions everyone. 

  • Microsoft account with an email no longer valid.

    Hi. I've linked a Micriosoft account to my Skype account, and I can log in this both Skype and Microsoft account before, but recently I am not able to log in Skype with the Microsoft account, an error promted that: - We detected something unusual and neet to verify your account. Where should we send the code? The Microsoft account's email no longer valid, and I can't sign in to my account from a location that I've used recently(with thesame computer) as it's 10kmiles away from my place now(when I was having bussiness trip). What can I do to resolve it and sign in Skype with the Microsoft account with the email no longer valid?

    mistletoe_kk wrote:
    Hi. I've linked a Micriosoft account to my Skype account, and I can log in this both Skype and Microsoft account before, but recently I am not able to log in Skype with the Microsoft account, an error promted that: - We detected something unusual and neet to verify your account. Where should we send the code? The Microsoft account's email no longer valid, and I can't sign in to my account from a location that I've used recently(with thesame computer) as it's 10kmiles away from my place now(when I was having bussiness trip). What can I do to resolve it and sign in Skype with the Microsoft account with the email no longer valid?
    if the email is invalid
    just a guess u can't sign in to live.com as well
    you will need to contact Customer support to change your email for you
    they might ask some verification though
    Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.
    If you found my post useful, please give "Kudos".
    If it helped to answer your problem/question, please mark it as "Accepted Solution" so other people can find it easily.

  • Wow. Applauses for the Skype Support. (Account Blo...

    Dear Sirs, I come with a complaint. Skype has completely BLOCKED/SUSPENDED without any kind of explanation leaving me at a loss as to why.  I cannot believe what I am having to go through to get help with my account that has been blocked. I have no idea WHY it was blocked. 
    I tried to log in on Wednesday 02/07/2014 when I got the warning message.  It was required of me to fill out a form with instructions to check if the data between skype's database and my personal info matched.
    Seeing as I had an important business meeting through Skype that day, it becomes clear that, due to all of this hassle, not only have i missed the interview, but have also been left in an extremely uncomfortable situation when I had to send an SMS message on the last minute to my company's headquarters informing that I was incapacitaded to do te interview for these very inconvenient reasons while 5 people on the other side of the world waiting for me.
    I sent the form, waiting on a response from Skype, wich was said would "only" take 24 hours max. I waited more than 36.
    The person who was atending me, some man by the name of "Adonis" returned the email asked me what would be the Skype-names/Microsoft account adresses involved with the issue.
    Wich I sent over. Asking if they could enlighten me with deeper information as to why my account had been blocked/suspended. Again a 24 hours wait (this time actually gotten a response in -24 hours).
    Today, 05/07/2014, I have goten a new email as if nothing i ever sent, EVER, was received, and completely intentionally ignored by Mr. Adonis and as if nothing was taken into matter.
    Mr. Adonis sent me a link, asking me to fill out the first, and before mentioned form, i had already have to go through. Having my question as to why the block was happening completely overlooked.
    This seems like a big joke, and makes me honestly wanting to leave skype forgood. And giving my list of contacts as already lost.
    Unfortunately I have some contacts wich are irrecoverable, business as well as personal contacts.
    I would Skype to give me a response about this. Before this turns into an endless merry-go-round of automated emails like the ones Mr. Adonis have been sending me after ignoring the previous ones, I come to ask if it would be possible to go on with the recovery process with someone other than Mr. Adonis, who clearly has no clue about what he is doing and already showed he has no interest of making this work for his client at all.
     Best regards,
         Martin

    Dear Sirs, I come with a complaint. Skype has completely BLOCKED/SUSPENDED without any kind of explanation leaving me at a loss as to why.  I cannot believe what I am having to go through to get help with my account that has been blocked.
    I tried to log in on Wednesday 02/07/2014 when I got the warning message that it was both blocked and suspended.  It was required of me to fill out a form with instructions to check if the data between skype's database and my personal info matched.
    Seeing as I had an important business meeting through Skype that day, it becomes clear that, due to all of this hassle, not only have i missed the interview, but have also been left in an extremely uncomfortable situation when I had to send an SMS message on the last minute to my company's headquarters informing that I was incapacitaded to do te interview for these very inconvenient reasons while 5 people on the other side of the world waiting for me.
    I sent the form, waiting on a response from Skype, wich was said would "only" take 24 hours max. I waited more than 36.
    The person who was atending me, some man by the name of "Adonis R" returned the email asked me what would be the Skype-names/Microsoft account adresses involved with the issue.
    Wich I sent over. I use two accounts. An old Skype name (before Microsoft came into the picture) wich is  tnt_for_the_brain . And the other is just when I login with my hotmail email  [email protected]
    I sent this 2 informations over asking if they could enlighten me with deeper information as to why my account had been blocked/suspended. Again a 24 hours wait (this time actually gotten a response in -24 hours).
    Today, 05/07/2014, I have goten a new email as if nothing i ever sent, EVER, was received, and completely intentionally ignored by Mr. Adonis R and as if nothing was taken into matter.
    Mr. Adonis R sent me a link, asking me to fill out the first, and before mentioned form, i had already have to go through. Having my question as to why the block was happening completely overlooked.
    This seems like a big joke, and makes me honestly wanting to leave skype forgood. And giving my list of contacts as already lost forever.
    Unfortunately I have some contacts wich are irrecoverable, business as well as personal contacts.
    I can see this is turning into an endless merry-go-round of automated emails like the ones Mr. Adonis R have been sending me after ignoring the previous ones to resolve this blocked/suspended account problem.
    Like I said, Mr. Adonis has been sending replies to my emails (with data-request for proceding with account recovery) completely ignoring the previous ones, and asking from me, information already given again. I'd like to know if it would be possible to go on with the recovery process with someone other than Mr. Adonis R., who clearly has no clue about what he is doing and already showed he has no interest of making this work for a client at all.
    PS: There are a few questions that seem asking a bit too much from customers, no? Like " When did you create your Skype account?"
    I am old Skype user, since it's beginning, I have a tremendously busy life, and I can't even remember what I had for lunch yesterday. Some things on that list are just.. too much!
     Hope this gets sorted out ASAP,
         Martin Pereira R.

  • Unlink mu account from microsoft account

    hepl me to unlink my skype account.my user name is "[Removed for privacy]" without quotes.
    Attachments:
    Screenshot (55).png ‏155 KB

    Hi, Ritu..., and welcome to the Community,
    As the error message you posted the screen shot of states, you will need to contact Skype Customer Service directly.  We here in the Community do not have the facility to unlink Skype and Microsoft accounts.
    Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented.
    Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
    Last and not least, when you reach the last step of the process, remember to click on the "Start Chat" link when you are provided the choice of visiting the Community or starting an instant message chat with a customer service agent.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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