Unable to open Online/Offline store - using Getting Started with Kapsel - Part 15

Hello,
I am just following the exercise to create offline scenario. I was able to do READ, but when I tried to open the online store, I am keep getting the error ( screenshot attached).
I am using the standard code from excersie but wonering what's is wrong. I tried to increase the log level on SMP to DEBUG, but no entries are found in log related offline.
Please help. Here is the piece of code I am using to open the store
        function openStore() {
            if (!haveAppId()) {
                return;
    var authStr = "Basic " + btoa(applicationContext.registrationContext.user + ":" + applicationContext.registrationContext.password);
            updateStatus2("store.open called");
            startTime = new Date();
            var properties = {
                "name": "ProductsOfflineStore",
                "host": applicationContext.registrationContext.serverHost,
                "port": applicationContext.registrationContext.serverPort,
                "https": applicationContext.registrationContext.https,
                //"serviceRoot" :  "http://hcpms-p1zzxxxxxtrial.hanatrial.ondemand.com/com.xyz.test",  //appId,
               "serviceRoot": applicationContext.applicationEndpointURL,
               // "serviceRoot": "com.slb.mobile",
                "customHeaders" : {
                    "X-SMP-APPCID" : applicationContext.applicationConnectionId
                 "streamParams" : "custom_header=Authorization: Basic " + authStr + ";",
                "definingRequests" : {
                    "ProductsDR" : "/Products"
            store = sap.OData.createOfflineStore(properties);
            store.open(openStoreSuccessCallback, errorCallback/*, options*/);

I just updated SMP SDK version to latest and looks like it is working. I still need to do more testing. I will let you know guys if I encounter any issues. Tune in please.

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      9   AddressBook                         0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
      10  AddressBook                         0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
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      13  CardDAVPlugin                       0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
      14  AddressBookSourceSync               0x00000001075ca28e AddressBookSourceSync + 8846
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      19  AddressBook                         0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
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      0   CoreFoundation                      0x00007fff8951a66c __exceptionPreprocess + 172
      1   libobjc.A.dylib                     0x00007fff8a6fb76e objc_exception_throw + 43
      2   CoreFoundation                      0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
      3   Foundation                          0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
      4   AddressBook                         0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
      5   AddressBook                         0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
      6   AddressBook                         0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
      7   AddressBook                         0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
      8   AddressBook                         0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
      9   AddressBook                         0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
      10  AddressBook                         0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
      11  AddressBook                         0x00007fff8b99d3a1 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
      12  AddressBook                         0x00007fff8ba87370 -[PHXSource addressBook] + 146
      13  CardDAVPlugin                       0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
      14  AddressBookSourceSync               0x00000001075ca28e AddressBookSourceSync + 8846
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      16  CoreFoundation                      0x00007fff8943b385 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
      17  CoreFoundation                      0x00007fff8943aa89 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
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      19  AddressBook                         0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
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      21  AddressBookSourceSync               0x00000001075ca4fb AddressBookSourceSync + 9467
      22  libdyld.dylib                       0x00007fff933045c9 start + 1
      23  ???                                 0x0000000000000001 0x0 + 1
    28/01/15 21:57:12,606 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f369d0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    28/01/15 21:57:12,607 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f375a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    28/01/15 21:57:12,609 LaterAgent[1500]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.lateragent/ modes[1]=0700: Permission denied
    28/01/15 21:57:12,619 Problem Reporter[1499]: Failed to connect (_imageWell) outlet from (ProblemReportWindowController) to (NSImageView): missing setter or instance variable
    28/01/15 21:57:12,682 com.apple.xpc.launchd[1]: (com.apple.CalendarAgent[1495]) Service exited due to signal: Illegal instruction: 4
    28/01/15 21:57:12,682 com.apple.xpc.launchd[1]: (com.apple.CalendarAgent) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
    28/01/15 21:57:12,713 ReportCrash[1497]: Saved crash report for CalendarAgent[1495] version 8.0 (316) to /Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215712_MacBoo k-Pro-de-HV.crash
    28/01/15 21:57:12,746 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215343 _MacBook-Pro-de-HV.crash
    Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): The _DirtyJetsamMemoryLimit key is not available on this platform.
    Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d251b0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d25ec0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    Jan 28 21:57:12 MBP-de-HV App Store[1494]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.appstore/ modes[1]=0700: Permission denied
    Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c407a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c41440 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    Jan 28 21:57:12 MBP-de-HV CalendarAgent[1495]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.CalendarAgent/ modes[1]=0700: Permission denied
    Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.ReportCrash[1497]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
    Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.appstore.18776[1494]): Service exited due to signal: Illegal instruction: 4
    Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for App Store[1494] version 2.0 (376.6.2) to /Users/HV/Library/Logs/DiagnosticReports/App Store_2015-01-28-215712_MacBook-Pro-de-HV.crash
    Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/App%20Store_2015-01-27-212748_M acBook-Pro-de-HV.crash
    Jan 28 21:57:12 MBP-de-HV.lan AddressBookSourceSync[1498]: Could not get real path for Address Book lock folder: open() for F_GETPATH failed.
    Jan 28 21:57:12 MBP-de-HV.lan AddressBookSourceSync[1498]: *** Assertion failure in -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:], /SourceCache/AddressBook/AddressBook-1563/Framework/AddressBookUI/ABProcessShar edLock.m:57
    Jan 28 21:57:12 MBP-de-HV.lan AddressBookSourceSync[1498]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: lockFilePath != nil'
      *** First throw call stack:
      0   CoreFoundation                      0x00007fff8951a66c __exceptionPreprocess + 172
      1   libobjc.A.dylib                     0x00007fff8a6fb76e objc_exception_throw + 43
      2   CoreFoundation                      0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
      3   Foundation                          0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
      4   AddressBook                         0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
      5   AddressBook                         0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
      6   AddressBook                         0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
      7   AddressBook                         0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
      8   AddressBook                         0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
      9   AddressBook                         0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
      10  AddressBook                         0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
      11  AddressBook                         0x00007fff8b99d3a1 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
      12  AddressBook                         0x00007fff8ba87370 -[PHXSource addressBook] + 146
      13  CardDAVPlugin                       0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
      14  AddressBookSourceSync               0x00000001075ca28e AddressBookSourceSync + 8846
      15  AddressBook                         0x00007fff8b9a4d2e __55-[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:]_block_invoke + 16
      16  CoreFoundation                      0x00007fff8943b385 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
      17  CoreFoundation                      0x00007fff8943aa89 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
      18  AddressBook                         0x00007fff8b9a4d04 -[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:] + 168
      19  AddressBook                         0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
      20  AddressBookSourceSync               0x00000001075ca05e AddressBookSourceSync + 8286
      21  AddressBookSourceSync               0x00000001075ca4fb AddressBookSourceSync + 9467
      22  libdyld.dylib                       0x00007fff933045c9 start + 1
      23  ???                                 0x0000000000000001 0x0 + 1
    Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f369d0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f375a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    Jan 28 21:57:12 MBP-de-HV LaterAgent[1500]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.lateragent/ modes[1]=0700: Permission denied
    Jan 28 21:57:12 MBP-de-HV.lan Problem Reporter[1499]: Failed to connect (_imageWell) outlet from (ProblemReportWindowController) to (NSImageView): missing setter or instance variable
    Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.CalendarAgent[1495]): Service exited due to signal: Illegal instruction: 4
    Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.CalendarAgent): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
    Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for CalendarAgent[1495] version 8.0 (316) to /Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215712_MacBoo k-Pro-de-HV.crash
    Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215343 _MacBook-Pro-de-HV.crash
    Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.lateragent[1500]): Service exited due to signal: Illegal instruction: 4
    Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.lateragent): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
    Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for LaterAgent[1500] version ??? to /Users/HV/Library/Logs/DiagnosticReports/LaterAgent_2015-01-28-215713_MacBook-P ro-de-HV.crash
    Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/LaterAgent_2015-01-28-215345_Ma cBook-Pro-de-HV.crash
    Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.AddressBook.SourceSync[1498]): Service exited due to signal: Abort trap: 6
    Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.AddressBook.SourceSync): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
    Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for AddressBookSourceSync[1498] version 9.0 (1563) to /Users/HV/Library/Logs/DiagnosticReports/AddressBookSourceSync_2015-01-28-21571 3_MacBook-Pro-de-HV.crash
    Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/AddressBookSourceSync_2015-01-2 8-215344_MacBook-Pro-de-HV.crash
    Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): The _DirtyJetsamMemoryLimit key is not available on this platform.
    Jan 28 21:57:14 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c34510 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    Jan 28 21:57:14 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c350c0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
    Jan 28 21:57:14 MBP-de-HV soagent[1507]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.soagent/ modes[1]=0700: Permission denied
    Jan 28 21:57:14 --- last message repeated 1 time ---
    Jan 28 21:57:14 MBP-de-HV.lan soagent[1507]: Could not get real path for Address Book lock folder: open() for F_GETPATH failed.
    Jan 28 21:57:14 MBP-de-HV.lan soagent[1507]: *** Assertion failure in -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:], /SourceCache/AddressBook/AddressBook-1563/Framework/AddressBookUI/ABProcessShar edLock.m:57
    Jan 28 21:57:14 MBP-de-HV.lan soagent[1507]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: lockFilePath != nil'
      *** First throw call stack:
      0   CoreFoundation                      0x00007fff8951a66c __exceptionPreprocess + 172
      1   libobjc.A.dylib                     0x00007fff8a6fb76e objc_exception_throw + 43
      2   CoreFoundation                      0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
      3   Foundation                          0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
      4   AddressBook                         0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
      5   AddressBook                         0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
      6   AddressBook                         0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
      7   AddressBook                         0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
      8   AddressBook                         0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
      9   AddressBook                         0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
      10  AddressBook                         0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
      11  IMCore                              0x00007fff9509b80b IMTranscriptChatItemEqual + 176400
      12  libdispatch.dylib                   0x00007fff93103c13 _dispatch_client_callout + 8
      13  libdispatch.dylib                   0x00007fff93103b26 dispatch_once_f + 117
      14  IMCore                              0x00007fff950524eb OBJC_METACLASS_$_IMSPIMessage + 455538043
      15  IMCore                              0x00007fff95087650 IMTranscriptChatItemEqual + 94037
      16  libdispatch.dylib                   0x00007fff93103c13 _dispatch_client_callout + 8
      17  libdispatch.dylib                   0x00007fff93103b26 dispatch_once_f + 117
      18  IMCore                              0x00007fff95086964 IMTranscriptChatItemEqual + 90729
      19  IMCore                              0x00007fff9508827b IMTranscriptChatItemEqual + 97152
      20  IMCore                              0x00007fff95052f76 OBJC_METACLASS_$_IMSPIMessage + 455540742
      21  IMCore                              0x00007fff9508a88f IMTranscriptChatItemEqual + 106900
      22  CoreFoundation                      0x00007fff894648a6 ___forwarding___ + 518
      23  CoreFoundation                      0x00007fff89464618 _CF_forwarding_prep_0 + 120
      24  IMCore                              0x00007fff95088146 IMTranscriptChatItemEqual + 96843
      25  IMCore                              0x00007fff9508843e IMTranscriptChatItemEqual + 97603
      26  IMCore                              0x00007fff950885fc IMTranscriptChatItemEqual + 98049
      27  IMCore                              0x00007fff9508887d IMTranscriptChatItemEqual + 98690
      28  MessagesHelperKit                   0x0000000101661dae MessagesHelperKit + 7598
      29  libdispatch.dylib                   0x00007fff93103c13 _dispatch_client_callout + 8
      30  libdispatch.dylib                   0x00007fff93103b26 dispatch_once_f + 117
      31  libobjc.A.dylib                     0x00007fff8a6f41b5 _class_initialize + 649
      32  libobjc.A.dylib                     0x00007fff8a6f3f7f _class_initialize + 83
      33  libobjc.A.dylib                     0x00007fff8a704777 lookUpImpOrForward + 322
      34  libobjc.A.dylib                     0x00007fff8a6ee1ac objc_msgSend + 236
      35  Foundation                          0x00007fff8de18669 -[NSBundle loadAndReturnError:] + 693
      36  MessagesHelperKit                   0x0000000101664045 MessagesHelperKit + 16453
      37  libdispatch.dylib                   0x00007fff93108323 _dispatch_call_block_and_release + 12
      38  libdispatch.dylib                   0x00007fff93103c13 _dispatch_client_callout + 8
      39  libdispatch.dylib                   0x00007fff9310fcbf _dispatch_main_queue_callback_4CF + 861
      40  CoreFoundation                      0x00007fff8946dc79 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
      41  CoreFoundation                      0x00007fff8942a30f __CFRunLoopRun + 2159
      42  CoreFoundation                      0x00007fff89429858 CFRunLoopRunSpecific + 296
      43  Foundation                          0x00007fff8de43849 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 278
      44  Foundation                          0x00007fff8df3f24f -[NSRunLoop(NSRunLoop) run] + 74
      45  soagent                             0x0000000101656be5 soagent + 3045
      46  libdyld.dylib                       0x00007fff933045c9 start + 1
    Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.amazon.music[1506]): Service exited with abnormal code: 1
    Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.amazon.music): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
    Jan 28 21:57:14 MBP-de-HV.lan com.apple.dock.extra[288]: SOHelperCenter main connection interrupted
    Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.soagent[1507]): Service exited due to signal: Abort trap: 6
    Jan 28 21:57:14 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for soagent[1507] version ??? to /Users/HV/Library/Logs/DiagnosticReports/soagent_2015-01-28-215714_MacBook-Pro- de-HV.crash
    Jan 28 21:57:14 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/soagent_2015-01-28-215346_MacBo ok-Pro-de-HV.crash

  • I'm unable to open Safari.  I keep getting a alert security message Suspicious Activity Might Have been Detected. How can I fix this proplem?

    I'm unable to open Safari.  I keep getting a alert security message Suspicious Activity Might Have been Detected. How can I fix this problem?

    You may have installed the "VSearch" trojan. Remove it as follows.
    Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
    Back up all data before proceeding.
    Step 1
    From the Safari menu bar, select
              Safari ▹ Preferences... ▹ Extensions
    Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
    Reset the home page and default search engine in all the browsers, if it was changed.
    Step 2
    Triple-click anywhere in the line below on this page to select it:
    /Library/LaunchAgents/com.vsearch.agent.plist
    Right-click or control-click the line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
    Repeat with each of these lines:
    /Library/LaunchDaemons/com.vsearch.daemon.plist
    /Library/LaunchDaemons/com.vsearch.helper.plist
    Restart the computer and empty the Trash. Then delete the following items in the same way:
    /Library/Application Support/VSearch
    /System/Library/Frameworks/VSearch.framework
    ~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
    Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
    The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
    This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
    You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • I'm unable to open up Lightroom 5, I get this message in a pop up box: "Lightroom encountered an error when reading from it's preview cache and needs to quit" Underneath  that is "Lightroom will attempt to fix this problem the next time when it launches."

    I'm unable to open up Lightroom 5, I get this message in a pop up box: "Lightroom encountered an error when reading from it's preview cache and needs to quit" Underneath  that is "Lightroom will attempt to fix this problem the next time when it launches."  It hasn't, what should I do? Thanks Shawn (Irish Se7en) .

    Can you try to rename (not delete!) the folder named "YOUR_CATALOG_NAME Previews.lrdata" and restart Lightroom?

  • I used to have a Yahoo tab shown when yahoo was opened. Now it says "Getting Started" How can I get my Yahoo tab back? Thank you.

    I used to have a Yahoo tab shown when yahoo was opened. Now it says "Getting Started" How can I get my Yahoo tab back? Thank you.

    Set Yahoo as you home page, and set firefox to open the homepage when it starts. (Not to open previous pages).
    * see [[how to set the home page]] for detailed instructions <br/> all you need to do is drag the icon whilst you are on the page you require
    * see also [[options window - General panel]]

  • Icons for apps are not being displayed when I open the App store, just getting gray color boxes

    Icons for apps are not being displayed when I open the App store, just getting gray color boxes

    Did you update your operating system?  If so, did it solve the problem?  I have not updated my OS because so many people complained that the newer Os's had problems.

  • TS1424 I am unable to open the Apps store. Any suggestions as to what the problem might be?

    I am unable to open the Apps store. Any suggestions as to what the problem might be?

    Hi Helen5012,
    When troubleshooting iTunes Store connection issues, the following articles provides the best information:
    First, try signing out of your account in Settings > iTunes & App Store. Once signed out, go ahead and sign back in.
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    If the above did not resolve your issue, refer to the following:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    If you haven't been able to connect to the iTunes Store:
    - Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
    - Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
    - Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
    - Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
    - Try resetting (turning off and then on again) your Wi-Fi router
    - If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connectionsoriOS: Troubleshooting Wi-Fi networks and connections.
    Thanks,
    Matt M.

  • When I attempt to open the app store I get an error "Application Quit Unexpectedly"  Can I delete it and reinstall?

    When I attempt to open the app store I get an error "Application Quit Unexpectedly" Can I trash it and start again?

    Try a Restart of your Mac...
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    Be sure to Restart your Mac after the Successful Install of the Update...

  • I am unable to open my illustrator - I am getting the error 194:100

    I am unable to open my illustrator - I am getting the error 194:100
    can anyone let me know what this error is?

    Chat Transcript:
    Chetan C: Hello! Welcome to Adobe Customer Service.
    Chetan C: Hi Ross.
    Chetan C: We appreciate your patience and regret the inconvenience due to high wait time.
    Chetan C: May I please have your email address registered with Adobe?
    Ross: yes
    Ross: sorry
    Ross: ok
    Ross: so you have the issue that i mentioned earlier?
    Ross: my email address is ****************************
    Chetan C: Yes, I will be glad to help you with the information.
    Chetan C: Thank you for the email address.
    Chetan C: We regret any inconvenience caused to you, we are facing the Technical issue regarding this and we re working on this issue to fix as earliest, please try to activate the applications after few hours
    Ross: i did that. i spoke with someone at about 5am this morning and it's now almost 10
    Ross: and now i'm at work and I'm remotely accessing this computer
    Ross: and it's still having the same issue
    Ross: despite the fact that I CAN log in and run programs on my other computer here at work
    Ross: so when i access it from this computer here at work, it works fine
    Ross: just not at my home computer
    Ross: so WHAT is the issue?
    Chetan C: I understand your concern. We are still working on this issue, we will notify you regarding this issue at the earliest.
    Chetan C: This is a technical issue and we are working on it.
    Ross: WHAT is the issue, though? and why would it ONLY be effecting my home computer and not other ones?
    Ross: Can you tell me what error code 194:100 stands for?
    Ross: ???
    Chetan C: Ross, the issue which you are facing is an ongoing problem which our technical specialist is working on it.
    Chetan C: This problem will be fixed within 24 hours.
    Chetan C: Please allow us some times to fix this so that it can be fixed at the earliest.
    Chetan C: Once again I sincerely apologize for the inconvenience caused to you.
    Ross: Is there ANY detailed information you can give me in regards to why a server-related issue would only be affecting a single computer?
    Ross: Or what the error code in question roughly translates to?
    Chetan C: I am sorry, since we are from Adobe Customer Service we are not aware of the error which you are getting however, our technical specialist are working on it to get it fixed.
    Ross: Can I speak with someone in the Tech Department via chat?
    Ross: And if you're not aware of the error which I am getting, how do you know that it's an ongoing problem which people are working on and will have a solution to within 24 hours? That doesn't makes sense.
    Chetan C: If I transfer this chat to technical team, you will get the same response.
    Chetan C: But I want to assure you that it will be fixed within couples of hours.
    Chetan C: The 24 hours which I said above is the maximum timeframe to get it fixed, however, it will sooner be fixed before the above timeframe as well.
    Chetan C: I hope you can understand what I mean.
    Ross: I just wish I could speak with someone who could tell me what the code stands for. Other than that, every time I contact Adobe I'll probably get the same blanket statement until they DO figure out what's going on. It's very frustrating.

  • Unable to open new google sheets using iphone google drive

    I am unable to open new google sheets using iphone google drive. Please help!

    Me too. Nor in iPhone neither in iPad . Please help!

  • Why apple don't open online apple store for saudi arabia ? and can apple open online store for saudi arabia please

    why apple don't open online apple store for saudi arabia ? and can apple open online store for saudi arabia please

    PLEASE CAN APPLE OPEN ONLINE STORE FOR SAUDI ARABIA

  • If I buy an Imac in the online Apple store, would it come with Lion OS X?

    If I buy an Imac in the online Apple store, would it come with Lion OS X?

    Yes you will.
    I believe if you'd bought one before the release of Lion you'd also get a free upgrade from Snow Leopard (or at least this used to be the case for people that bought a Leopard machine the month before Snow Leopard came out).

  • I upgrade firefox from 7 to 8 and now when i start firefox everytime it opens "getting start with firefox" page, in options i select the option 'show a blank page" how can i resolve this issue?

    i upgrade firefox from version 7 to version 8, now when i start firefox everytime it open self the "getting start with firefox" website, in the options on firefox i select the 'show a blank page' but its not working. i am using firefox on windows XP- SP2.

    Try restarting Firefox, the one time page(s) after starting a new release should disappear. Actually this last time with 8.0 they did not come up for me.
    If that doesn't work then bring up '''about:config''' and place the url of the page into the filter. Right-click on anything that comes up and use "Reset".

  • Getting started with the BC Open Platform

    Hey BC partners,
    Welcome to the BC developer forum!
    To get started, just visit http://developers.businesscatalyst.com/ (username: alpha, password: bcdevdocs) and follow the Getting Started tutorials. This is a dedicated developer documentation site which includes information on how to register and create an app, links to API endpoints, modules and tag references and sample apps.
    Here's what you should do:
    Go to http://developers.businesscatalyst.com/getting-started/ and have a look at the introduction pages
    Sign up as a developer and register your app, by clicking the "Create an App" button on the top right part of the screen: http://developers.businesscatalyst.com/getting-started/register.htmlNOTE: For now, all requests are manually reviewed and approved, it might take a couple of days for your app key to be sent
    You'll receive the app key over email, or further clarifications, if needed.
    While your key is generated, follow these steps to create a "Hello World" sample app on your site: http://developers.businesscatalyst.com/getting-started/building-your-first-app.html#hello_ world
    Once you receive the app key, you can start building your app: http://developers.businesscatalyst.com/getting-started/building-your-first-app.html
    Here's another sample app and instructions on how to use it and understand how it works: http://developers.businesscatalyst.com/samples/meet-the-team-app.html
    Other useful developer resources:
    Customizing the Admin Console menu using an app:  http://developers.businesscatalyst.com/developer-documentation/customize-admin-menu.html
    Get started with the Business Catalyst APIs: http://developers.businesscatalyst.com/developer-documentation/api-reference.html
    API endpoints reference: http://docs.businesscatalyst.com/content/api-endpoints/index.html (username: alpha, password: bcdevdocs)check out the new Authentication, FileSystem and the webapps/webapp items APIs
    The bcapi.js SDK - http://adobebc.github.io/bcapi.js/index.htmland how to use it: http://developers.businesscatalyst.com/developer-documentation/sdk-reference.html
    Best practices when developing apps: http://developers.businesscatalyst.com/developer-documentation/best-practices.html
    Within the next few months our team will continue to develop these features with the help of the Beta Group, and then open the development program to all partners of Business Catalyst.
    We hope that you are just as excited as we are to embark in this new direction for Business Catalyst, and shape the future of the platform.
    If you run into any problems or have any questions, start a new discussion on this forum
    Enjoy,
    The Business Catalyst team
    P.S: Make sure to sign up to receive email notifications from this forum  - by going to http://forums.adobe.com/community/business_catalyst/developer_forum and clicking "Follow this forum" in the Notifications pod on the right side of your screen.

    Hi,
    Although I'm learning I am a complete programming / javascript / json / jquery novice so my apologies in advance if this is a stupid question or i have failed to understand the new restful api functionality which is available under this beta.
    In the past, where a client has had really specific functionality that was not achievable within the BC framework, I have implented an external php application (with the help of a web developer) and simply linked to it via a sub domain. Obviously not ideal.
    My hope is that the new api functionality will open up a range of possibilities that will go some way toward eliminating the need to build extenal applications and simply extend the existing BC framework using the added api functionality.
    One example that i would like to move solely on to BC is the following - http://mylist.grocerwatch.com.au/
    The above is a grocery pricing comparison website whereby the applicaton highlights the cheapest and best value (comparible) products. The application also allows the user to select from the items displayed to create a shopping list showing where to buy the selected products for the best value. The user can also email, print, or save their shopping list.
    My question is for someone who is more farmiliar with the new api and who is perhaps more experienced than me with programming. Would it be possible to create the above solely on BC without sacrificing speed, security, functionality etc?
    Thanks.

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