Unable to ping device behind Cisco 3750 on the same inside VLAN via Cisco ASA 5505 Anyconnect VPN
Hi Guys,
I've been stuck with this for the last 2 days, and I thought to try and use Cisco's forum, I setup my home DC, and started having problems once I moved a Cisco 5505 behind a Cisco 1841 router (I wanted to eventually test DMVPN live on the internet,) I was no longer able to ping some devices, then as soon as I introduce a collapsed core/distribution switch, I'm also no longer able to ping the devices behind the Cisco 3750, I've attached a network diagram and the ASA running-config.
Everything seem fine internally with the exception of an intermittent network connectivity with a Citrix NetScaler VPX running on a VMware ESXi.
For some odd reason, I am able to ping the following, with no issues.
Cisco 3750 SVI (192.168.1.3)
CentOS web server (connected directly to the Cisco ASA 5505)
I have checked and enable the following:
Nat Exemption
Sysopt connection permit-vpn
ACL's
same-security-traffic permit inter-interface
same-security-traffic permit intra-interface
Added ICMP in the inspection policy
Packet-capture - Only getting echo requests.
Thanks in advance!
Hi,
I believe you have the problem with your no-nat configurations..... you to exempt NAT for the traffic from 172.16.10.0 (Anyconnect VPN pool) to 192.168.1.0/24 (Inside LAN) to make this work
object network acvpnpool
subnet <anyconnect VPN Subnet>
object network insidelan
subnet <inside lan subnet>
nat (inside,outside) source static acvpnpool acvpnpool destination static insidelan insidelan
Make sure that you are able to reach the GW/Inside ip adress of the firewall from LAN machine.... all routing in place properly..... Thanks!!!
Regards
Karthik
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ASA 5505 AnyConnect VPN Can RDP to clients but can't ping/icmp
Hello all,
I've been searching all day for a solution to this problem. I setup and SSL anyconnect VPN on my Cisco ASA 5505. It works well and connects with out a problem. However, I can't ping any internal clients, but I can RDP to them. It may be something simple and I would appreciate any help. Most of the time people end up posting their config so I will as well.
MafSecASA# show run
: Saved
ASA Version 8.2(1)
hostname MafSecASA
domain-name mafsec.com
names
interface Vlan1
nameif inside
security-level 100
ip address 10.4.0.1 255.255.255.0
interface Vlan2
nameif outside
security-level 0
ip address 7.3.3.2 255.255.255.248
interface Vlan3
no forward interface Vlan1
nameif dmz
security-level 50
ip address 172.20.1.1 255.255.255.0
interface Ethernet0/0
switchport access vlan 2
speed 100
duplex full
interface Ethernet0/1
speed 100
duplex full
interface Ethernet0/2
interface Ethernet0/3
interface Ethernet0/4
interface Ethernet0/5
interface Ethernet0/6
interface Ethernet0/7
switchport access vlan 3
ftp mode passive
clock timezone EST -5
clock summer-time EDT recurring
dns server-group DefaultDNS
domain-name mafsec.com
same-security-traffic permit intra-interface
object-group protocol DM_INLINE_PROTOCOL_1
protocol-object ip
protocol-object tcp
protocol-object udp
protocol-object icmp
object-group protocol DM_INLINE_PROTOCOL_2
protocol-object ip
protocol-object udp
protocol-object tcp
protocol-object icmp
object-group protocol DM_INLINE_PROTOCOL_3
protocol-object ip
protocol-object icmp
object-group protocol DM_INLINE_PROTOCOL_4
protocol-object ip
protocol-object icmp
access-list inside_access_in extended permit icmp any any
access-list inside_access_in extended permit ip any any
access-list inside_access_in remark allow remote users to internal users
access-list inside_access_in remark allow remote users to internal users
access-list inside_access_in extended permit object-group DM_INLINE_PROTOCOL_4 10.4.0.0 255.255.255.0 10.5.0.0 255.255.255.0
access-list inside_access_in extended permit object-group DM_INLINE_PROTOCOL_3 10.5.0.0 255.255.255.0 10.4.0.0 255.255.255.0
access-list outside_access_in extended permit icmp any any
access-list inside_split_tunnel standard permit 10.4.0.0 255.255.255.0
access-list inside_split_tunnel standard permit 10.5.0.0 255.255.255.0
access-list inside_nat0_outbound extended permit ip 10.4.0.0 255.255.255.0 10.4.0.0 255.255.255.0
access-list inside_nat0_outbound extended permit ip 10.4.0.0 255.255.255.0 10.5.0.0 255.255.255.0
access-list inside_nat0_outbound extended permit ip 10.5.0.0 255.255.255.0 10.4.0.0 255.255.255.0
access-list inside_nat0_outbound_1 extended permit ip 10.4.0.0 255.255.255.0 10.4.0.0 255.255.255.0
access-list inside_nat0_outbound_1 extended permit ip 10.4.0.0 255.255.255.0 10.5.0.0 255.255.255.0
access-list inside_nat0_outbound_1 extended permit ip 10.5.0.0 255.255.255.0 10.4.0.0 255.255.255.0
pager lines 24
logging asdm informational
mtu inside 1500
mtu outside 1500
mtu dmz 1500
ip local pool SSLVPNPool2 10.5.0.1-10.5.0.254 mask 255.255.255.0
ip verify reverse-path interface outside
icmp unreachable rate-limit 1 burst-size 1
icmp permit any inside
icmp permit any outside
no asdm history enable
arp timeout 14400
nat-control
global (outside) 1 interface
nat (inside) 0 access-list inside_nat0_outbound_1
nat (inside) 1 0.0.0.0 0.0.0.0
access-group inside_access_in in interface inside
access-group outside_access_in in interface outside
route outside 0.0.0.0 0.0.0.0 7.3.3.6 1
timeout xlate 3:00:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
dynamic-access-policy-record DfltAccessPolicy
aaa authentication enable console LOCAL
aaa authentication ssh console LOCAL
http server enable
http 10.4.0.0 255.255.255.0 inside
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart
crypto ipsec transform-set ESP-AES-256-MD5 esp-aes-256 esp-md5-hmac
crypto ipsec transform-set ESP-DES-SHA esp-des esp-sha-hmac
crypto ipsec transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
crypto ipsec transform-set ESP-DES-MD5 esp-des esp-md5-hmac
crypto ipsec transform-set ESP-AES-192-MD5 esp-aes-192 esp-md5-hmac
crypto ipsec transform-set ESP-3DES-MD5 esp-3des esp-md5-hmac
crypto ipsec transform-set ESP-AES-256-SHA esp-aes-256 esp-sha-hmac
crypto ipsec transform-set ESP-AES-128-SHA esp-aes esp-sha-hmac
crypto ipsec transform-set ESP-AES-192-SHA esp-aes-192 esp-sha-hmac
crypto ipsec transform-set ESP-AES-128-MD5 esp-aes esp-md5-hmac
crypto ipsec security-association lifetime seconds 28800
crypto ipsec security-association lifetime kilobytes 4608000
crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set transform-set ESP-AES-128-SHA ESP-AES-128-MD5 ESP-AES-192-SHA ESP-AES-192-MD5 ESP-AES-256-SHA ESP-AES-256-MD5 ESP-3DES-SHA ESP-3DES-MD5 ESP-DES-SHA ESP-DES-MD5
crypto map outside_map 65535 ipsec-isakmp dynamic SYSTEM_DEFAULT_CRYPTO_MAP
crypto map outside_map interface outside
crypto isakmp enable outside
crypto isakmp policy 5
authentication pre-share
encryption 3des
hash sha
group 2
lifetime 86400
crypto isakmp policy 10
authentication pre-share
encryption des
hash sha
group 2
lifetime 86400
telnet timeout 5
ssh 10.4.0.0 255.255.255.0 inside
ssh timeout 5
ssh version 2
console timeout 0
dhcpd option 6 ip 8.8.8.8 8.8.4.4
dhcpd address 10.4.0.15-10.4.0.245 inside
dhcpd dns 8.8.8.8 8.8.4.4 interface inside
dhcpd lease 86400 interface inside
dhcpd option 3 ip 10.4.0.1 interface inside
dhcpd enable inside
threat-detection basic-threat
threat-detection statistics access-list
no threat-detection statistics tcp-intercept
webvpn
enable outside
svc image disk0:/anyconnect-win-2.5.3055-k9.pkg 1
svc image disk0:/anyconnect-macosx-i386-2.5.3055-k9.pkg 2
svc enable
tunnel-group-list enable
group-policy SSLVPN internal
group-policy SSLVPN attributes
dns-server value 8.8.8.8 8.8.4.4
vpn-tunnel-protocol svc
group-lock none
split-tunnel-policy tunnelspecified
split-tunnel-network-list value inside_split_tunnel
vlan none
address-pools value SSLVPNPool2
group-policy DfltGrpPolicy attributes
vpn-tunnel-protocol IPSec l2tp-ipsec svc webvpn
username user1 password
username user1 attributes
service-type remote-access
username user2 password
tunnel-group SSLVPNGROUP type remote-access
tunnel-group SSLVPNGROUP general-attributes
address-pool SSLVPNPool2
default-group-policy SSLVPN
tunnel-group SSLVPNGROUP webvpn-attributes
group-alias SSLVPN enable
prompt hostname context
Cryptochecksum:3b16cbc9bbdfa20e6987857c1916a396
: end
Thank in advance for any help!Your config actually looks good (you have the ACL that would allow the echo-reply back since you don't have inspection turned on) - are you sure this isn't a windows firewall issue on the PCs? I'd try pinging a router or switch just to make sure.
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Then you should contact them:
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Cisco ASA 5505 Ipsec VPN and random connection dropping issues.
Hello,
We are currently having issues with a ASA 5505 Ipsec VPN. It was configured about 7-8 months ago and has been running very well..up until the last few weeks. For some reason, the VPN tends to randomly disconnect any user clients connected a lot. Furthermore, sometimes it actually connects; however does not put us on the local network for some reason and unable to browse file server. We have tried rebooting the ASA a few times and our ISP Time Warner informed us there are no signs of packet loss but still unable to pinpoint the problem. Sometimes users close out of VPN client completely, reopen several times and then it works. However it's never really consistent enough and hasn't been the last few weeks. No configuration changes have been made to ASA at all. Furthermore, the Cisco Ipsec VPN client version is: 5.0.70
Directly below is our current running config (modded for public). Any help or ideas would be greatly appreciated. Otherwise, if everything looks good...then I will defer back to our ISP Time Warner:
: Saved
ASA Version 8.4(2)
hostname domainasa
domain-name adomain.local
enable password cTfsR84pqF5Xohw. encrypted
passwd 2KFQnbNIdI.2KYOU encrypted
names
interface Ethernet0/0
switchport access vlan 2
interface Ethernet0/1
interface Ethernet0/2
interface Ethernet0/3
interface Ethernet0/4
interface Ethernet0/5
interface Ethernet0/6
interface Ethernet0/7
interface Vlan1
nameif inside
security-level 100
ip address 192.168.2.1 255.255.255.0
interface Vlan2
nameif outside
security-level 0
ip address 205.101.1.240 255.255.255.248
ftp mode passive
clock timezone EST -5
clock summer-time EDT recurring
dns domain-lookup inside
dns domain-lookup outside
dns server-group DefaultDNS
name-server 192.168.2.60
domain-name adomain.local
same-security-traffic permit intra-interface
object network obj_any
subnet 0.0.0.0 0.0.0.0
object network SBS_2011
host 192.168.2.60
object network NETWORK_OBJ_192.168.2.0_24
subnet 192.168.2.0 255.255.255.0
object network NETWORK_OBJ_192.168.5.192_
27
subnet 192.168.5.192 255.255.255.224
object network Https_Access
host 192.168.2.90
description Spam Hero
object-group network DM_INLINE_NETWORK_1
network-object object SPAM1
network-object object SPAM2
network-object object SPAM3
network-object object SPAM4
network-object object SPAM5
network-object object SPAM6
network-object object SPAM7
network-object object SPAM8
object-group service RDP tcp
description Microsoft RDP
port-object eq 3389
access-list outside_access_in extended permit tcp object-group DM_INLINE_NETWORK_1 object SBS_2011 eq smtp
access-list outside_access_in extended permit tcp any object SBS_2011 eq https
access-list outside_access_in extended permit icmp any interface outside
access-list outside_access_in remark External RDP Access
access-list outside_access_in extended permit tcp any object SBS_2011 object-group RDP
access-list domain_splitTunnelAcl standard permit 192.168.2.0 255.255.255.0
pager lines 24
logging asdm informational
mtu inside 1500
mtu outside 1500
ip local pool test 192.168.10.1-192.168.10.5 mask 255.255.255.0
ip local pool VPN_Users 192.168.5.194-192.168.5.22
0 mask 255.255.255.0
icmp unreachable rate-limit 1 burst-size 1
no asdm history enable
arp timeout 14400
nat (inside,outside) source static NETWORK_OBJ_192.168.2.0_24
NETWORK_OBJ_192.168.2.0_24
destination static NETWORK_OBJ_192.168.5.192_
27 NETWORK_OBJ_192.168.5.192_
27 no-proxy-arp route-lookup
object network obj_any
nat (inside,outside) dynamic interface
object network SBS_2011
nat (inside,outside) static interface service tcp smtp smtp
object network Https_Access
nat (inside,outside) static interface service tcp https https
nat (inside,outside) after-auto source dynamic any interface
access-group outside_access_in in interface outside
route outside 0.0.0.0 0.0.0.0 205.101.1.239 1
timeout xlate 3:00:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
timeout floating-conn 0:00:00
dynamic-access-policy-reco
rd DfltAccessPolicy
user-identity default-domain LOCAL
http server enable
http 192.168.2.0 255.255.255.0 inside
http 192.168.1.0 255.255.255.0 inside
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart warmstart
crypto ipsec ikev1 transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-256-MD5 esp-aes-256 esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-DES-SHA esp-des esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-DES-MD5 esp-des esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-AES-192-MD5 esp-aes-192 esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-3DES-MD5 esp-3des esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-AES-256-SHA esp-aes-256 esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-128-SHA esp-aes esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-192-SHA esp-aes-192 esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-128-MD5 esp-aes esp-md5-hmac
crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set pfs group1
crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set ikev1 transform-set ESP-AES-128-SHA ESP-AES-128-MD5 ESP-AES-192-SHA ESP-AES-192-MD5 ESP-AES-256-SHA ESP-AES-256-MD5 ESP-3DES-SHA ESP-3DES-MD5 ESP-DES-SHA ESP-DES-MD5
crypto map outside_map 65535 ipsec-isakmp dynamic SYSTEM_DEFAULT_CRYPTO_MAP
crypto map outside_map interface outside
crypto ikev1 enable outside
crypto ikev1 policy 10
authentication pre-share
encryption 3des
hash sha
group 2
lifetime 86400
telnet 192.168.2.0 255.255.255.0 inside
telnet timeout 5
ssh timeout 5
console timeout 0
dhcpd address 192.168.2.160-192.168.2.19
9 inside
dhcpd dns 192.168.2.60 24.29.99.36 interface inside
dhcpd wins 192.168.2.60 24.29.99.36 interface inside
dhcpd domain adomain interface inside
threat-detection basic-threat
threat-detection statistics access-list
no threat-detection statistics tcp-intercept
webvpn
group-policy domain internal
group-policy domain attributes
wins-server value 192.168.2.60
dns-server value 192.168.2.60
vpn-tunnel-protocol ikev1
split-tunnel-policy tunnelspecified
split-tunnel-network-list value domain_splitTunnelAcl
default-domain value adomain.local
username ben password zWCAaitV3CB.GA87 encrypted privilege 0
username ben attributes
vpn-group-policy domain
username sdomain password FATqd4I1ZoqyQ/MN encrypted
username sdomain attributes
vpn-group-policy domain
username adomain password V5.hvhZU4S8NwGg/ encrypted
username adomain attributes
vpn-group-policy domain
service-type admin
username jdomain password uODal3Mlensb8d.t encrypted privilege 0
username jdomain attributes
vpn-group-policy domain
service-type admin
tunnel-group domain type remote-access
tunnel-group domain general-attributes
address-pool VPN_Users
default-group-policy domain
tunnel-group domain ipsec-attributes
ikev1 pre-shared-key *****
class-map inspection_default
match default-inspection-traffic
policy-map type inspect dns preset_dns_map
parameters
message-length maximum client auto
message-length maximum 512
policy-map global_policy
class inspection_default
inspect dns preset_dns_map
inspect ftp
inspect h323 h225
inspect h323 ras
inspect rsh
inspect rtsp
inspect esmtp
inspect sqlnet
inspect skinny
inspect sunrpc
inspect xdmcp
inspect sip
inspect netbios
inspect tftp
inspect ip-options
inspect icmp
service-policy global_policy global
prompt hostname context
no call-home reporting anonymous
Cryptochecksum:e2466a5b754
eebcdb0cef
f051bef91d
9
: end
no asdm history enable
Thanks againHello Belnet,
What do the logs show from the ASA.
Can you post them ??
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Cisco ASA 5505 L2TP VPN cannot access internal network
Hi,
I'm trying to configure Cisco L2TP VPN to my office. After successful connection I cannot access to internal network.
Can you jhelp me to find out the issue?
I have Cisco ASA:
inside network - 192.168.1.0
VPN network - 192.168.168.0
I have router 192.168.1.2 and I cannot ping or get access to this router.
Here is my config:
ASA Version 8.4(3)
interface Ethernet0/0
switchport access vlan 2
interface Ethernet0/1
interface Ethernet0/2
interface Ethernet0/3
interface Ethernet0/4
interface Ethernet0/5
interface Ethernet0/6
interface Ethernet0/7
interface Vlan1
nameif inside
security-level 100
ip address 192.168.1.1 255.255.255.0
interface Vlan2
nameif outside
security-level 0
ip address 198.X.X.A 255.255.255.248
ftp mode passive
same-security-traffic permit intra-interface
object network net-all
subnet 0.0.0.0 0.0.0.0
object network vpn_local
subnet 192.168.168.0 255.255.255.0
object network inside_nw
subnet 192.168.1.0 255.255.255.0
access-list outside_access_in extended permit icmp any any echo-reply
access-list outside_access_in extended deny ip any any log
pager lines 24
logging enable
logging asdm informational
mtu inside 1500
mtu outside 1500
ip local pool sales_addresses 192.168.168.1-192.168.168.254
icmp unreachable rate-limit 1 burst-size 1
no asdm history enable
arp timeout 14400
nat (inside,outside) source dynamic net-all interface
nat (inside,outside) source static inside_nw inside_nw destination static vpn_local vpn_local
nat (outside,inside) source static vpn_local vpn_local destination static inside_nw inside_nw route-lookup
object network vpn_local
nat (outside,outside) dynamic interface
object network inside_nw
nat (inside,outside) dynamic interface
access-group outside_access_in in interface outside
route outside 0.0.0.0 0.0.0.0 198.X.X.B 1
timeout xlate 3:00:00
timeout pat-xlate 0:00:30
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
timeout floating-conn 0:00:00
dynamic-access-policy-record DfltAccessPolicy
user-identity default-domain LOCAL
aaa authentication enable console LOCAL
aaa authentication ssh console LOCAL
aaa authentication http console LOCAL
http server enable
http 192.168.1.0 255.255.255.0 inside
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart warmstart
crypto ipsec ikev1 transform-set my-transform-set-ikev1 esp-3des esp-sha-hmac
crypto ipsec ikev1 transform-set my-transform-set-ikev1 mode transport
crypto dynamic-map dyno 10 set ikev1 transform-set my-transform-set-ikev1
crypto map vpn 20 ipsec-isakmp dynamic dyno
crypto map vpn interface outside
crypto isakmp nat-traversal 3600
crypto ikev1 enable outside
crypto ikev1 policy 10
authentication pre-share
encryption 3des
hash sha
group 2
lifetime 86400
telnet timeout 5
ssh 192.168.1.0 255.255.255.0 inside
ssh timeout 30
console timeout 0
management-access inside
dhcpd address 192.168.1.5-192.168.1.132 inside
dhcpd dns 75.75.75.75 76.76.76.76 interface inside
dhcpd enable inside
threat-detection basic-threat
threat-detection statistics access-list
no threat-detection statistics tcp-intercept
webvpn
group-policy sales_policy internal
group-policy sales_policy attributes
dns-server value 75.75.75.75 76.76.76.76
vpn-tunnel-protocol l2tp-ipsec
username ----------
username ----------
tunnel-group DefaultRAGroup general-attributes
address-pool sales_addresses
default-group-policy sales_policy
tunnel-group DefaultRAGroup ipsec-attributes
ikev1 pre-shared-key *****
tunnel-group DefaultRAGroup ppp-attributes
authentication ms-chap-v2
class-map inspection_default
match default-inspection-traffic
policy-map type inspect dns preset_dns_map
parameters
message-length maximum client auto
message-length maximum 512
policy-map global_policy
class inspection_default
inspect dns preset_dns_map
inspect ftp
inspect h323 h225
inspect h323 ras
inspect rsh
inspect rtsp
inspect esmtp
inspect sqlnet
inspect skinny
inspect sunrpc
inspect xdmcp
inspect sip
inspect netbios
inspect tftp
inspect ip-options
service-policy global_policy global
prompt hostname context
no call-home reporting anonymous
Cryptochecksum:5d1fc9409c87ecdc1e06f06980de6c13
: end
Thanks for your help.You have to test it with "real" traffic to 192.168.1.2 and if you use ping, you have to add icmp-inspection:
policy-map global_policy
class inspection_default
inspect icmp
Don't stop after you've improved your network! Improve the world by lending money to the working poor:
http://www.kiva.org/invitedby/karsteni -
Hi Everyone,
In my study home lab, I wanted to configure a cisco ASA 5505 ( Base license) to allow SSL VPN. I follow carefully the configuration procedure as instructed on a short videos I downloaded on youtube.
I configured my outside e0/0 with a valid static IP address, unfortunately the vpn connection is timeout on a remote ( different) internet connection. But if I connect to my own internet line using a WIFI the VPN ( AnyConnect SSL VPN client ) connection is established.
I need help to solve this mystery. Please find attached the ASA config: #show run
I hope my explaination does make sense, if not accept my apology I am just new in cisco technology.
Best regards,
BENIf you can connect with your own internet line, then most probably it's not an issue with the ASA configuration.
I would check how you are routing the ASA to the internet, and if there is any ACL that might be blocking inbound access to the ASA on the device in front of the ASA.
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