Unable to receive email in HTML format on BB Torch 9860 with BIS

I recently purchased BB Torch 9860 with OS 7 and configured by personal and work email on BIS. I am receiving emails only in text format. In some emails with images that have hyperlink, I just see a link and images not displayed. All the images comes as an attachment in the email. My friend having another BB Torch is able to view emails as HTML. But he is with BES. 
Is there any solution for my issue? I am not receiving any options in the email preference to enable HTML format for emails.
Appreciate if anyone could help me with this.
Regards,
Midhun

Hi Midhun,
Welcome to the Community
To help you with the issues you're having, on your Blackberry go to your mailbox, press menu, choose options, then Email Preferences and check the box for Enable HTML Email, Download Images Automatically and Confirm External Image Download. The screen may look like the screenshot below:
For more information please check these links:
Blackberry Tips and Tricks
Blackberry 101
Enjoy!
Ron
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

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