Unable to search for first record using the Preview tree

Post Author: TheBig1980s
CA Forum: General
Hello:
Users are unable to search for the first record in the Preview tab's tree. The reason for this is because the first record is within the first page header of the report. My guess is that, by design, Crystal takes the end user to whatever the first instance of the record iseven if that first record is in a page header. That's not "good". I want the user to be taken to the first record within the details of the reportnot within the page header.
I have suppressed the page header to not print on the first record by using OnFirstRecord. But, I still get the same issue where end users cannot select the first record in the tree without being taken to the page header. Very strange.
Can anybody think of any other ideas?
Thanks!
TheBig1980s

Thank you Dave Merchant and try67 for your responses. As per my previous post, I contacted the company re the catalogue and they have responded favourably. I'll include their response because it gives the reason for the search failure as document compression which you might find interesting. I'll await their new catalogue and see if they have fixed the problem.
Company response:
Thank you very much for your input. And yes, you are correct, the compression we used for the current catalogue's PDF format does strip out text included in the catalogue. We used the compression settings we did with the intention of minimising download time, however I take your point about including text for search purposes (which I also utilise when I'm scanning through PDFs).
We will actually be posting out our new catalogue next week and we'll release the new PDF version on the website at the same time. I've asked our graphic designer to ensure that the PDF we use for the new catalogue includes searchable text.

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