Unable to Switch Users on Window 8 Start Screen

I can not switch users from the Windows 8 Start Screen.
Previously when I clicked on the current user Icon in the upper right corner, all the users were displayed for selection.
Now it just displays a pull-down menu (1) Change account picture, (2) Lock and (3) Sign out.
When I (3) Sign Out the display turns black then returns with the current user sign in screen.

I am having the same problem, only there is NO option to Select Other User.  This is the second time this issue has happened and I would like to know how to re-enable the option to switch to another user without refreshing the PC.

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    - Design a custom theme and push it out to all machines:  This has been possible since Windows 7 / Server 2008 R2.  The below detail about the setting is from the Group Policy Settings Reference (http://www.microsoft.com/en-us/download/details.aspx?id=25250),
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    Help Text: Specifies which theme file is applied to the computer the first time a user logs on.If you enable this setting, the theme that you specify will be applied when a new user logs on for the first time.  This policy does not prevent the user
    from changing the theme or any of the theme elements such as the desktop background, color, sounds, or screen saver after the first logon. If you disable or do not configure this setting, the default theme will be applied at the first logon.
    David Coulter | http://DCtheGeek.blogspot.com | @DCtheGeek

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