Unable to turn off voice over and all of a sudden the touch screen is extremely slow to respond.

I am unable to turn off Siri/voice over and the touch screen is nearly unresponsive.  Brought it to Best Buy to have the geeks look at it and and weren't really receptive unless I ponied up some cash for a service plan.  Was hoping someone could help me out.  Thanks!

- What hapens when you
Triple click the home button and try going to Settings>General>Accessibility and turn VoiceOver off. You may have to use three fingers to scroll the screen to get there. I
- Next see the following for how to turn off via iTunes:
iPhone: Configuring accessibility features (including VoiceOver and Zoom)
- Then try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings      
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                 
iOS: How to back up                             
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
  Apple Retail Store - Genius Bar

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