Unanswered question

Hi,
I am bit confused about what 'Unanswered question' means which is present at the bottom on every forum's main page. Now according to my understanding it means that it has not been answered. No replies at all.
But why has the following thread been still marked as an unanswered question
DB Performance problem
Or maybe I need some more clarification.

The icons to the left of :
Answered question
Unanswered question with answer points still available
Unanswered question
Are the keys to symbols used in the second column
If this answers your question then awars points and mark your question as answered ;-)

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How to see my unanswered questions? Some forums missing?

I miss the old format... Maybe I'm old and stubborn, but this new Apple forums format isn't growing on me - I'm finding it difficult to navigate. Is it possible to customize my view so that I see all of my unanswered questions, and perhaps some select forums? If not, what's the easiest way to find my open questions - I can't seem to find the link. Also, are all of the forums here or have some been removed/consolidated? Either I'm not searching correctly or they're gone - it seems like some are missing; the old list was much clearer than this scroll-down thing.

TAAAAAA DAAAAAAAAAAAAA!
You GO, girl!

How to get a mod. removed question out of my "Unanswered Questions screen"

Hello All,
I don't know where to ask this. So, I'll try here.
I have a question still listed in my "My Questions" screen.
It was removed by the moderators some time back, but remains in my "My Questions" screen.
It was removed pretty quickly by the moderators, so there was no time to mark it as answered.
So, now it appears as though I have a permanently unanswered question. So, my log-in will always show 1 unanswered question.
Right now, I see on the left-hand side, a message that says:
"You have 1 unresolved question(s)."
So, I am wanting to find out if there is any way for me to have this question removed from my account. This way I won't have any unanswered questions listed that are not actually active.
If you are a moderator with access to this, I'll grant you permission right here to remove this from my "My Questions" page.
The question in question is:
Mac Mini 1.5 CoreSolo really a CoreDuo???? - No Intel 1.5 CoreSolo Made
http://discussions.apple.com/thread.jspa?threadID=392125&tstart=0
Under the link, it says: "Administration » * Posts Removed by Hosts"
If there is a way that I can remove it from my "My Questions" page, I'd appreciate hearing about it.
Otherwise, could a Administrator or Moderator help me to do this.
Now, understand that if contacted for log-in information, I'm going to need some proof of the person being a moderator. I'm not going to give my account info to just anymore
Thank you in advance for any help you can offer.
I'll look forward to hearing from you

Hello All,
I just came back in, and noticed that they have removed the question from my "My Questions" screen.
So, looks like it is all fixed now
Thank you Moderators / Administrators.
It is much appreciated

Bad Stats on threads for unanswered questions

There seems to be a bug in the thread view for unanswered questions that says
This question is not answered. Helpful answers available: 5. Correct answers available: 1.
for any unanswered questions. The 5 and 1 numbers are fixed text and never change, like they are placeholders for some calculation that was going to be implemented to count posts flagged as helpful / correct that was never implemented.
Also, it would be nice when replying to a post if the new page displayed contained the original post being replied to at the top for reference and copy/paste whlie composing the replies. This is pretty standard functionality on public message boards.

It's amazing how many newbies to the forum come on and complain about the way it works before even getting any proper knowledge of it. Did you really think that something as basic as those things would not have been considered before?
user5700482 wrote:
There seems to be a bug in the thread view for unanswered questions that says
This question is not answered. Helpful answers available: 5. Correct answers available: 1.
for any unanswered questions. The 5 and 1 numbers are fixed text and never change, like they are placeholders for some calculation that was going to be implemented to count posts flagged as helpful / correct that was never implemented.The 5 and 1 numbers relate to how many helpfule and correct answers are yet to be awarded by the questioner, so if it says 5 and 1, they have not yet marked anything as correct or helpful (i.e. there's still 1 correct answer to be awarded and still 5 helpful answers to be awarded).
Also, it would be nice when replying to a post if the new page displayed contained the original post being replied to at the top for reference and copy/paste whlie composing the replies. This is pretty standard functionality on public message boards.If you've clicked to reply to a particular post then it's shown below the editor on your reply screen, and you don't need to copy and paste as you can click the quote button in the editor (the quotation marks) and it'll embed the original post at the top of your editor text, surrounded by quote tags etc. It's standard functionality, and it's already there.

Cycle back to unanswered questions

I am using Captivate 4. I have created a quiz consisting of a few random question slides that take questions out of the same pool of even more questions. I have allowed users to skip questions till the end of the quiz. When they reach the end, I would like the quiz to cycle back to the first unanswered question without the result slide appearing, of course. Then, again, at the end of the quiz, cycle back again until all question are answered, then we can see the results page. I tried using advanced actions and particularly the cpQuizInfoTotalUnansweredQuestions system variable which I added to a "On slide enter" function of a blank slide before the results page so it can check if all questions have been answered, then proceed to the next slide which is the results page, a thing that for some reason it doesn't do. On the other side, if not all questions have been answered how can I track the first unanswered question in the quiz so I can send the playback there? Someone should have come across this scenario, I hope.
Also, I would like to ask of there is a way to customize the review questions proccess and instead of showing each question one at a time, to list all questions at once with the correct answer and the answer the user chose.
Thanks in advance.

This is why I put the bank slides set at a half-second each between each question slide. You can set an advanced action upon entrance of these slides. So my advanced action looks at the variable for the next slide and checks to see if the value is > 0. If it is, it jumps to the following slide (which is another blank slide and that one executes another version of the same command. In terms of the Submit button, what I meant to say is that I set the same (separate) advanced action no matter if the user gets the question right or wrong. This one changes the value of the variable associated with the slide from 0 to 1 and then advances to the next slide.
So in a 3-question quiz, it would look like this...
Blank -> Slide 1 -> Blank -> Slide 2 ->
Slide 2 as the second-to-last question would have it own advanced action upon exit that looks to see if either slide has a value > 0. If both are > 0, it jumps to the final question. If either has a value of 0, it jumps to slide that tells the user he or she has unanswered questions and gives them the opportunity to go back.
Once the user goes back, the blank slides SHOULD cycle past all completed slides (since they have a value > 0) and stop only on the uncompleted slides.
I am still working out the final details. And once I get them working this way, I would like to see if I could do it with a more elegant plan, using fewer variables and actions. But the basics are working for me right now.

Branching quiz based on unanswered questions

I'm using Captivate 5.5 to design an awareness module that contains 2 short knowledge checks at key points in the module (around 5-6 questions for each). The knowledge checks aren't compulsory and learners can move freely backwards and forwards through the module, and therefore can skip questions.
We want to encourage them to answer all the questions (but not force them to if they don't want to). I've thought of branching the module at the end, with uncompleted questions branching to a reminder slide, and all questions completed going to a summary of the module.
The way I've tried to do this is to use an Advanced Action with the CpQuizInfoTotalUnansweredQuestions variable to trigger the branching. This works okay if the learner doesn't move backwards. Once they go backwards past a question they haven't answered yet it will be counted as unanswered a second time. This means that there is no way they can ever get the variable to 0 and then move to the summary slide.
Is there any way to use the CpQuizInfoTotalUnansweredQuestions variable to get it counting the unanswered questions correctly?
The other way I had thought of doing it was to add another variable that changes when the branching/reminder slide is visited the first time, and having the Advanced Action check the variable to see if the slide has been visited before and if it has then it forces the slide to be skipped. This would assume that the learner went back and found and answered all the questions they missed or decided not to answer them all.
Thanks in advance for any help or suggestions.

My latest blog post has a work flow, not totally the same because it is meant for Review status, but can easily be translated to make your last scenario possible.
http://lilybiri.posterous.com/review-only-incorrect-slides-captivate-6
Lilybiri

Unanswered Questions a request and a suggestion

I, like others, have an inaccessible unanswered question. It has been deleted but still shows up as unanswered and there is no way for me to mark it as answered. I would appreciate it if the mods would mark it answered.
I would like to suggest that when a question is deleted it should always disappear from the asker's unanswered list.

Hi Hardy,
You should have no unresolved questions now.
We try to mark it as answered when we lock or remove but some slip by. I have been going back to some older ones and marking them when I can.
Regards,
Kady

Easier way to find unanswered questions?

How about some features to make it easier to find unanswered questions in a forum?
Like a button that says "show only unanswered questions"?
Another option like "show unanswered questions with 0 replies"

Some, but not enough.
Sometimes a question is answered but the post-er never marks it as such. That's why I'd like a filter called "Open Questions with 0 replies"
That's why I asked if it satisfied the first part of your request. I was aware it didn't satisfy the other details you mentioned.
You aren't the first to ask for more sophisticated filters. I have as well. I think we'll probably eventually see some of these things. The Hosts are aware of all of these requests and continue to add them to the big list of features people would like to see. Of course, for some time now they have had to concentrate on forum stability before even beginning to add more features. But I they've said in the past that they have hopes to work on these details once everything else is under control.

How to identify unanswered questions?

Hi all,
I always try to mark a question that I pose as answered when it is. I was looking at my profile and noticed the following:
Total Questions: xx (5 unresolved)
Given that I thought I had marked all questions as answered, how can I find out which ones are unanswered so I can mark them answered?
Also, it might be nice to have that be a link to a page that shows links to the unanswered questions.
Thanks,
JustMe

If you click on the "Your Control Panel" link on top-tight, then click "Your Questions" on the top-right on the resulting page, you should see your questions divided into two sections - unresolved and resolved.
HTH
Srini

How to find unanswered questions

Hi,
How to find unanswered questions (posts which have 0 replies) in the forum?

Hi,
Go inside any one of the post.
At the bottom you can see,
back to thread list
click on that.
now you can see a filter at the top.
Regards,

Unanswered Questions Count is Wrong

Hello Sysops (hehehe). Unanswered Questions is wrong for me. Thought you might want to look into that.
Cheers

Hello BioRich,
Could you explain what you mean by wrong?
Is your situation similar to This Poster's issue?
Or This One?
ali b

Unanswered Questions in Flash Builder Forum

Hi Adobe - we have some unanswered questions lingering in the Flash Builder forum.
I am looking for a download link for Flash Builder 4.7 - for the non-creative-cloud version.
OR
Will the creative cloud version work with my Flash Builder 4.7 Premium serial number and should I just install it through the creative cloud process? I do not really want to go creative cloud at the moment - but I do not know if it is the same Flash Builder 4.7 file anyway and as soon as I put in my serial number it will take me off creative cloud.
So... looking for a Flash Builder 4.7 download link for my non creative cloud serial number.
Urgent too - thanks!
Dan

oops, sorry.
here's fb 4.5, https://www.adobe.com/cfusion/tdrc/index.cfm?product=flash_builder_php
you should be able to update this version to 4.7

Discussion Forum does not display the items in Answered question ,Unanswered question views.

Hi All,
Discussion Forum does not display the items in Answered question ,Unanswered question views. Please find the below screen
what is the difference between Answered and unanswered view?
I have marked the discussion as question .
have replied for the question those discussion are visible in Unanswered view and the answered view is showings as no item to show.
Below screenshot is answered questions view.
Can you please help on this .
Thanks in advance ,
Sunitha

The discussion in which at least one of the replies is marked as "Best Reply" will show in the "Answered Questions" section.
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Unanswered questions on Quiz are not counted correctly when going back

Hi,
I'm using Captivate 8, and made a simple multiple choice quiz, with a "submit all" option.
It works fine, except for when using the back button.
When trying to submit, I get the following message:
"One or more questions is incomplete. Answer all questions to continue."
It seems that questions that are revisited keep the previous answer, but are marked as unanswered.
Thanks,
Yuvalal

ok... so re-reading your original question I see the reason... the back button seems to screw things up.

Unanswered questions and poorly managed forum?

I find myself on forums a lot when I cannot find answers to any problems I might have; sometimes even before I search through help files and manuals I'll go into the forums. I must say though, that this forum does a very poor job at answering questions. I'm not only speaking for myself. I've only asked maybe 2 or 3 questions, still which none have been answered (one I figured out on my own). But I've been searching through past topics as well only to see other people's problems going unanswered or given 1 measly reply and then abandoned.
I usually get replies to posts on other websites within days of posting. If it's not from another user than it's from some sort of administrator. With a company like Apple, which I preach has the best customer service out of every company I've ever dealt with, I'm surprised customers aren't met with the same respect in the forums. Granted, this is user based and relies on other customers helping customers, I just think the forum could be better managed somehow.
I guess I'm just seeing if any one else is seeing this same thing going on in this forum. I may just be new and there's a certain way things work but to me something seems wrong. You tell me.
-Neil

Also keep in mind who visits the forums. Apple just provides the space but otherwise is pretty hands-off about who posts, so anybody answering your questions is a self-declared volunteer. I am not an IT person at all. I have learned a bit about computers through using them. Probably only about half of the posts to which I respond do I actually know the answer in advance. The rest I usually answer because the topic caught my interest and I did on the spot research myself (it is surprising how much a general web search can reveal) and found an answer. Anyway, I may spend 10-30 minutes of my own time researching an answer to somebody's question. I haven't even looked at your questions so I can't make any comment about them, but honestly some questions are just beyond my abilities and maybe I'm not alone. At that stage you are depending more and more upon a smaller number of real experts and the time they are willing to donate. If you look at some forums 90% of the answers are provided by just a handful of respondents and I guess even IT volunteers need to eat and sleep.
Many of the questions I see unresolved* after a day or so are either requiring a very specific familiarity with an issue, or are poorly worded with very little background (the, "My computer isn't working, tell me what is wrong," but that's all the information they provide and it could even be unplugged.) Sometimes I'll chip in what I know and if doesn't solve the problem, well I'm out of answers and people have to realize that.
* When I say "unresolved" I am not talking about flagging which is up to the individual poster as to if, when, and how they decide to flag.
Message was edited by: Limnos

Unanswered question

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