Undefined PDF Presets in Illustrator CS5

I'm encountering a problem when attempting to retrieve a list of PDF preset names in both AppleScript and JavaScript. Here are the steps I'm performing:
1) Launch Illustrator
2) Run the following AppleScript:
     tell application "Adobe Illustrator"
          PDF presets
     end tell
or JavaScript:
     app.PDFPresetsList;
When I run the AppleScript, I receive an error: "Adobe Illustrator got an error: an Illustrator error occurred: 1128353350 ('FNAC')" number 1200. (Sometimes, 'ACVI' is listed instead of 'FNAC'.)
When I run the JavaScript, I receive: "Result: undefined"
If I retrieve Illustrator's properties via AppleScript, I can see that the PDF presets property appears as 'missing value'.
The only workaround I've found is to manually go to Illustrator and choose "Edit > Adobe PDF Presets", and then immediately click "OK" to close the window. Whatever this does seems to fix the problem, and if I run the scripts again, they produce the correct results until Illustrator is relaunched, at which time the problem begins again. I'm wondering if anyone else is experiencing this, and if anyone has come up with any other workarounds, preferably one that doesn't require manual work.
Much appreciated.
-Ben

When I run the script (either from the ESTK or within AI) it gives me a combined list from two different sources. The first is the list of the suite installed joboptions which are located in OS/HD/Library/Application Support/Adobe/Adobe PDF/Settings like this
The other joboptions shown are the user defined ones from <your account>/Library/Applicaton Support/Adobe/Adobe PDF/Settings like this
and here's the list from running the script from AI
I will have to agree with MuppetMark that it is something with your install that is off.

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