"undefined user or missing login token"

Hi
I've installed Oracle Secure Backup 10.2 on a RHEL 5 system, on which I'm running Oracle 11g R1. I think I've set things up correctly, including adding preauthorized access in OSB to the 'oracle' user, and creating a storage selector. When I use EM to run a test tape backup, I do see a job get started in the OSB web interface's Home page under Active Jobs.
But the job reports many instances of:
"undefined user or missing login token'
and the rest of the error message is unhelpful jibberish. This message isn't mentioned in the documentation, and the documentation doesn't help me understand what/where the user is missing from.
Help, please!
Thanks
tl

Hi
Thanks for the help! As requested:
11g:[oracle@tivo7 ~]$ obtool lsuser -l
admin:
Password: (set)
User class: admin
Given name: [none]
UNIX name: root
UNIX group: root
Windows domain/acct: [none]
NDMP server user: no
Email address: [none]
UUID: f8c9258a-cbb9-102b-9b72-000423cc7906
Preauthorized access: [none]
oracle:
Password: (set)
User class: oracle
Given name: [none]
UNIX name: oracle
UNIX group: dba
Windows domain/acct: [all] Administrator
NDMP server user: no
Email address: [none]
UUID: f8c9305c-cbb9-102b-9b72-000423cc7906
Preauthorized access:
Hostname: [all]
Username: [all]
Windows domain: [all]
RMAN enabled: yes
Cmdline enabled: yes
11g:[oracle@tivo7 ~]$

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