Unexpected error java.io.Ioexception:stream already open

I am getting the above error when registering on whatsapp.  Whatsapp does not work through service provider but works on wifi. Please help urgently.

Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Reboot
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you!
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4   Display/Scan Bar Code
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            at com.evermind[Oracle Containers for J2EE 10g (10.1.3.5.0) ].server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)
            at com.evermind[Oracle Containers for J2EE 10g (10.1.3.5.0) ].server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:280)
            at com.evermind[Oracle Containers for J2EE 10g (10.1.3.5.0) ].server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:68)
            at com.evermind[Oracle Containers for J2EE 10g (10.1.3.5.0) ].server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:214)
            at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284)
            at com.evermind[Oracle Containers for J2EE 10g (10.1.3.5.0) ].server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:219)
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    15/02/04 17:13:56 [553] Successfully logged in
    15/02/04 17:13:56 [554] JDBCDriverVersion: 11.2.0.2.0
    15/02/04 17:13:56 [555] DatabaseProductName: Oracle
    15/02/04 17:13:56 [556] DatabaseProductVersion: Oracle Database 11g Enterprise Edition Release 11.2.0.3.0 - 64bit Production With the Partitioning, OLAP, Data Mining and Real Application Testing options
    15/02/04 17:13:56 [557] Root application module, oracle.apps.fnd.framework.toolbox.tutorial.server.HelloWorldAM, was created at 2015-02-04 17:13:56.283
    15/02/04 17:13:56 [558] setConnectionReleaseLevel - Set connection release level to 0
    15/02/04 17:13:56 [559]
    <ICX_SessionValues_Diagnostics - ICX Cookie = 4tzlN3OR7BSoTLXf4grnQylQ4l>: WebRequestUtil.validateContext is called.
    15/02/04 17:13:56 [560] SQLState(42000) vendor code(2248)
    15/02/04 17:13:56 [561] java.sql.SQLSyntaxErrorException: ORA-02248: invalid option for ALTER SESSION
    ORA-06512: at "SYS.DBMS_SESSION", line 164
    ORA-06512: at line 6
    15/02/04 17:13:56 [562] at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:94)
    15/02/04 17:13:56 [563] at oracle.jdbc.driver.DatabaseError.newSQLException(DatabaseError.java:147)
    15/02/04 17:13:56 [564] at oracle.jdbc.driver.DatabaseError.createSqlException(DatabaseError.java:206)
    15/02/04 17:13:56 [565] at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:456)
    15/02/04 17:13:56 [566] at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:405)
    15/02/04 17:13:56 [567] at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:889)
    15/02/04 17:13:56 [568] at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:476)
    15/02/04 17:13:56 [569] at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:204)
    15/02/04 17:13:56 [570] at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:540)
    15/02/04 17:13:56 [571] at oracle.jdbc.driver.T4CCallableStatement.doOall8(T4CCallableStatement.java:213)
    15/02/04 17:13:56 [572] at oracle.jdbc.driver.T4CCallableStatement.executeForRows(T4CCallableStatement.java:1075)
    15/02/04 17:13:56 [573] at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1466)
    15/02/04 17:13:56 [574] at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3752)
    15/02/04 17:13:56 [575] at oracle.jdbc.driver.OraclePreparedStatement.execute(OraclePreparedStatement.java:3937)
    15/02/04 17:13:56 [576] at oracle.jdbc.driver.OracleCallableStatement.execute(OracleCallableStatement.java:9259)
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    15/02/04 17:13:56 [578] at oracle.apps.fnd.sso.SessionMgr.loadInstalledLanguages(SessionMgr.java:4119)
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    15/02/04 17:13:56 [584] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
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    15/02/04 17:13:56 [586] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
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    15/02/04 17:13:56 [591] at oracle.apps.fnd.framework.OASessionCookieHelper.validateIcxSession(Unknown Source)
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    15/02/04 17:13:56 [593] at oracle.apps.fnd.framework.webui.OAHttpSessionCookieImpl.initializeApplicationModule(Unknown Source)
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    15/02/04 17:13:56 [595] at oracle.jbo.common.ampool.SessionCookieImpl.useApplicationModule(SessionCookieImpl.java:424)
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    15/02/04 17:13:56 [598] at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(Unknown Source)
    15/02/04 17:13:56 [599] at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(Unknown Source)
    15/02/04 17:13:56 [600] at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(Unknown Source)
    15/02/04 17:13:56 [601] at _OA._jspService(_OA.java:72)
    15/02/04 17:13:56 [602] at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
    15/02/04 17:13:56 [603] at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:473)
    15/02/04 17:13:56 [604] at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
    15/02/04 17:13:56 [605] at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
    15/02/04 17:13:56 [606] at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
    15/02/04 17:13:56 [607] at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734)
    15/02/04 17:13:56 [608] at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)
    15/02/04 17:13:56 [609] at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:280)
    15/02/04 17:13:56 [610] at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:68)
    15/02/04 17:13:56 [611] at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:214)
    15/02/04 17:13:56 [612] at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284)
    15/02/04 17:13:56 [613] at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:219)
    15/02/04 17:13:56 [614] at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395)
    15/02/04 17:13:56 [615] at _OA._jspService(_OA.java:81)
    15/02/04 17:13:56 [616] at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
    15/02/04 17:13:56 [617] at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:473)
    15/02/04 17:13:56 [618] at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
    15/02/04 17:13:56 [619] at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
    15/02/04 17:13:56 [620] at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
    15/02/04 17:13:56 [621] at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734)
    15/02/04 17:13:56 [622] at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)
    15/02/04 17:13:56 [623] at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:908)
    15/02/04 17:13:56 [624] at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458)
    15/02/04 17:13:56 [625] at com.evermind.server.http.HttpRequestHandler.serveOneRequest(HttpRequestHandler.java:226)
    15/02/04 17:13:56 [626] at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:127)
    15/02/04 17:13:56 [627] at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:116)
    15/02/04 17:13:56 [628] at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
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      at oracle.apps.fnd.framework.webui.OAHttpSessionCookieImpl.initializeApplicationModule(Unknown Source)
      at oracle.apps.fnd.framework.webui.OAHttpSessionCookieImpl.useApplicationModule(Unknown Source)
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      at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(Unknown Source)
      at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(Unknown Source)
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      at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)
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      at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:68)
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      at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284)
      at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:219)
      at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395)
      at _OA._jspService(_OA.java:81)
      at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
      at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:473)
      at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
      at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
      at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734)
      at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)
      at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:908)
      at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458)
      at com.evermind.server.http.HttpRequestHandler.serveOneRequest(HttpRequestHandler.java:226)
      at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:127)
      at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:116)
      at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
      at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
      at java.lang.Thread.run(Thread.java:662)
    ## Detail 0 ##
    java.io.IOException
      at oracle.apps.fnd.common.WebRequestUtil.validateContextPrivate(WebRequestUtil.java:559)
      at oracle.apps.fnd.common.WebRequestUtil.validateContext(WebRequestUtil.java:369)
      at oracle.apps.fnd.framework.webui.OAHttpSessionCookieImpl.validateIcxCookie(Unknown Source)
      at oracle.apps.fnd.framework.OASessionCookieHelper.validateIcxSession(Unknown Source)
      at oracle.apps.fnd.framework.OASessionCookieHelper.initializeApplicationModule(Unknown Source)
      at oracle.apps.fnd.framework.webui.OAHttpSessionCookieImpl.initializeApplicationModule(Unknown Source)
      at oracle.apps.fnd.framework.webui.OAHttpSessionCookieImpl.useApplicationModule(Unknown Source)
      at oracle.jbo.common.ampool.SessionCookieImpl.useApplicationModule(SessionCookieImpl.java:424)
      at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(Unknown Source)
      at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(Unknown Source)
      at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(Unknown Source)
      at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(Unknown Source)
      at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(Unknown Source)
      at _OA._jspService(_OA.java:72)
      at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
      at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:473)
      at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
      at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
      at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734)
      at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)
      at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:280)
      at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:68)
      at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:214)
      at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284)
      at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:219)
      at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395)
      at _OA._jspService(_OA.java:81)
      at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
      at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:473)
      at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
      at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
      at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734)
      at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)
      at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:908)
      at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458)
      at com.evermind.server.http.HttpRequestHandler.serveOneRequest(HttpRequestHandler.java:226)
      at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:127)
      at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:116)
      at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
      at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
      at java.lang.Thread.run(Thread.java:662)
    15/02/04 17:13:56 [633] In OADBTransactionImpl.rollback()
    15/02/04 17:13:56 [634]      conn.rollback();  // JBO-JDBC-INTERACT
    15/02/04 17:13:56 [635] Resetting AM=HelloWorldAM
    15/02/04 17:13:56 [636] OAApplicationPoolImpl.setConnectionReleaseLevel was called with isReleased = true, isReserved = false
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    Regards,
    Olivier

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