Unknown Error - sorry...

I have seen a couple of posts on this and i have tried deleting a few files here and there but still no joy. My iweb has been working fine for months, and then a few weeks ago it stopped (not sure when i took the last update). i can publish to a folder perfectly fine, but when trying to publish to the web i get the unknown error fairly quickly??? I did see someone talking about proxy settings, but couldnt really workout waht they meant... can anyone help??
Thanks
Rob

A visit to an Apple store resolved this...

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ITunes Match unknown error -50

Today I tried to upload an mp3 track to iTunes and from there to iTunes Match.
iTunes Match has now stopped working and is giving me the error "We could not complete your iTunes store request. An unknown error occured (-50)."
I'm on a laptop (Hewlett Packard Pavilion g6) running Windows 7. My antivirus program is Norton Internet Security. My iTunes version is 10.7.0.21 (I can't stand iTunes 11, sorry).
I've tried signing in and out, restarting iTunes, restarting my computer, etc.
What puzzles me is that when I do an internet search on Error -50, the general response is that it has to do with downloading purchased songs from iTunes. But I wasn't trying to do that. Despite the error message, it wasn't an iTunes store request, it was iTunes Match!
What's going on?

Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
(81069)

App Store claims update for app I never purchased and then switches me to a russian account. When I try to buy with my account i get an unknown error. How can I fix this?

When I opened the Mac App Store on my White MacBook(2010 model running Lion), it told me I had an update for Angry Birds. I never bought the original Angry Birds for Mac, so I decided I'd buy it because I enjoyed it on the iPad. When I clicked buy, it had my email switched to a russian one and when I tried to buy the app on my account, I got an unknown error (4). I can buy other items on my account, but when I try Angry Birds it always returns the error. Any ideas on how to fix it? Thanks in advance!
edit: Sorry! Found the answer on a related discussion.

i have this too -- it's from trying to install pirated sw. I have no idea how to fix it -- even trying to buy a legot copy gives an error in the app store.

Windows App developer account and .aetx file, Unknown error while generating AET

Hi Everyone,
firstly, sorry for my not perfect english, but I hope that somehow understand what i want to say.
So, I am a student (I do not know if it makes a difference but inform you), and I wanted to write a universal windows app for company (This would be the first application WP and Windows this company, previously did app on Android and IOS, and websites).
I wrote a little bit and I wanted to throw the first version on hockeyapp.net to the head of the company and the customers can test it and i have problem. I upload .appx file bu i have problem with generate .aetx file. When I run this command AETGenerator.exe
PFXFilepath PFXFilePassword it gives me an error in command prompt
Unknown error while generating AET
startIndex cannot be larger than length of string.
Parameter name: startIndex
I've read about these certificates but did not find a specific answer (a very specific answer). So what I need to do, What do I need, what to buy and etc.
What are my solutions?
What should I do?
Is it enough that I register and I buy individual developer account?
I hope someone answer me,
thank you :)

Try sending it to store anyway… I have the similar issue, the kit hangs when saving result and never complete it.
Another member has same question.
https://social.technet.microsoft.com/Forums/en-US/11910167-75e1-47d8-a0fb-fb8046c57f89/windows-app-certification-kit-31-reports-failure-due-to-crash-or-hang?forum=projectsiena.
If you want to test your app, you can also send to beta store and you can get response from the testers.

Premiere CS6 Unknown Error in Rendering & Export

Hello,
this is an ongoing problem that persisted on any version of Adobe Premiere Pro I worked with, including CS5,5.5 and the latest 6.
I am stuck with a feature film on a CS6 Timeline, getting an Unkown Error during rendering and Media Encoder exports.
I get the same error if I attampt to create a new trimmed project with Project Manager.
I am aware that this is one of the most common problems in this forum, and before opening a discussion I tried everithing I could:
- Replace the media at the point of the error/crash (even though the error seems to happen randomly in dirrerent portions of the timeline)
- Disable MPE
- Reset Secutity and permission on files
- change hard drive
- Create a new sequence
- Disable second monitor
I have to bring an export of my film and a new trimmed project by tomorrow to a color house and I am currently stuck.
I managed to render the entire timeline before exporting. Redering would stop randomly, generating the same "Unkown Error in Copiling Movie".
Although I rendered the entire timeline by creating different IN-OUT with the work area selection.
After a long and tetious rendering process I managed to have the entire timeline "green" and ready to go.
I figured that this way the exporting process would have been successful. Unfortunatelly not.
I switched to Premiere Pro for its ability to edit R3D media, but what's the point if we cannot export the project? And neither trimm it to a file that I can give to a colorist?
Here some details of my workstation and source media:
- MacPro 12cores 64Gb ram
- Internal 6Tb raid for source media
- 4Tb Dulce Scratch drive
- Editing 4K and 5K R3D Media natively
If anyone found a solution to this problem, please help.
Thanks

Hi Neonhigh,
If you are going to color correction, why do you need an output? Aren't they color correcting the native files?
I need an output as reference for the VFX department, I need an output for the sound designer, I need an output for the producer, I need an output for myself and to send to my girlfriend. The question I should ask you is, why shouldn't I need an output?
What's wrong by exporting my timeline in a format that is not r3d files for reference and production management?
I was talking about color correction only, as they usually only need the native files. Of course, an output would be necessary for all the other things you mentioned. Nothing wrong with that.
Neonhigh wrote:
If you need an output for some reason, why are you rendering at all?
As I explained I simply rendered because the software was having several random "Unkown" problems in exporting. I though rendering and exporting a file matching the timeline settings would have solved those annoying Unkown Errors, giving me at list an export based on the render sttings.
Problem is that PPro CS6 fails also to render the timeline, and I needed to break the process in 30-40 segments in order to achieve a complete rendering.
Rendering in Premiere Pro is primarily for playback, and not necessary for output. In fact, it's a waste of time in most cases. Render files are typically not used for an output unless you explicitly want to do so. Typically they are lower resolution "preview" files that you don't want to use.
Regardless, you should have no trouble rendering sections of your Timeline. Are you updated to Premiere Pro CS6 (6.0.2)?
Can you try an export without rendering?
I wish PPro CS6 was reliable enough to allow me to simply export.
I still did not solve the problem. Several people from the redusers forum are trying to help me as and they all ran into the same issue.
Currently this are the issues:
- PPro does not render the entire timeline
I'm trying a test project right now and so far it is rendering OK. Can you point me to the reduser forum post where people were giving you assistance?
- does not output the entire timeline (if not chopping it in 12-15 parts)
I'll test that, as well. You should not have to segment the sequence in order to get an export.
- Project Manager does not trim the project to pass it to over post prod facilities.
Sorry, the Project Manager will not consolidate every media type. It will copy, however. This would be a feature request or bug report: http://www.adobe.com/go/wish
Beside questioning me with why I want to render or export my project,
Not questioning your capabilities or talents, I just wanted to know what you wanted to do, and why. Typically, most people don't render as much in Premiere Pro as they do in other NLEs and I was wondering why you needed an export to go to color correction. That's all.
Many users in this forum (as well as on the entire internet) experienced th same Unkown Problem:
http://forums.adobe.com/message/4661398
There could be many different variables which can cause that error. The troubleshooting doc you found addresses many of those. I will add the "Unknown Error" warning to the document.
There is no "single fix" for this problem, I'm afraid, and these are our opinions and solutions on the matter.
A legitimate gripe would be that the error is too generic, and I would agree with you there. The error should contain more details about how to remedy your issue. Please make a feature request for more descriptive error dialog boxes: http://www.adobe.com/go/wish
I will also mention it to the product team.
I understand that, being an "Unkown Errror" Adobe does not have a iniversal fix, but please don't ask me why I want to output my timeline.
Again, I was only asking in the context of color correction. Of course, you want an output for various reasons.
I've written up your bad experience in my case notes and I'll do my best to get you some better answers to your questions. You definitely should not have to jump through hoops to render or export a .R3D sequence.
Neonhigh wrote:
Here is a temporary fix for who runs into this problem:
Yesterday, after trying everything I could think of I simply exported an XML, opened it in Final Cut Pro and exported all the files and formats that I needed. No Unknown Errors.
Thanks for the workaround. I'll add it to my notes.

LV 8.0 PDA "unknown error"

Whenever i try to build this VI, I get an unknown error prompt. I have attached the VI's for reference.
Attachments:
Filedialog.vi ‏20 KB
y2kserflnme.vi ‏29 KB

If it is a fresh install, it is probably not a vi.lib problem. Besides, it is very rare.
Some other things to check are: Are your eMbedded Visual C++ (sp4) and Pocket PC 2003 SDK (4.2.0) the same version as ours? I installed and updated mine in December. If the versions are different, that could be something.
Overall, I am not sure why you are getting an error. Sorry that I am not more help,
Bob Young
Bob Young - Test Engineer - Lapsed Certified LabVIEW Developer
DISTek Integration, Inc. - NI Alliance Member
mailto:[email protected]

IPod with display color had an unknown error

HI guys.
Like I said.This is my iPod:
http://img22.imageshack.us/img22/1987/img0085va.jpg
and then.just this afternoon, it display an unknown error:
http://img221.imageshack.us/img221/5381/img0084h.jpg
sorry for low-quality image.it had a picture I think looks like deep freeze standard icon and next to it had a triangle with a ! inside the triangle and below it is a link:
http://www.apple.com/support/ipod
how can I fix this. thanks

Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694#error1

ITunes could not connect to the iPhone because an unknown error occurred (OxE8000001)

Sorry if this has been answered elsewhere but I don't have the nerves to read through thousands of "I've got the same problem too" replies. I do not care whether anyone has the same problem. So if you don't have any solution do not post! I'm not being rude, I'd just keep this discussion as accessible for other readers as possible. Besides, shouting "me too" doesn't really help anyone. Thank you.
Here's my problem, I sync my iPhone via iTunes 10.5.2, which works fine but after a while it prompts with an error message "iTunes could not connect to the iPhone because an unknown error occurred (OxE8000001)". This error message will not disappear and I have to force shut-down iTunes. It works OK for a while after re-start but the error comes back after a while. It is a very annoying little problem because I was waiting for WIFI syncing for so long and now it doesn't work properly
Any ideas how to remedy this?

Did you try the solutions mentioned in this article? iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

Media Encoder cc 2014.1 crashing with unknown error on h.264 every time

I am unable to render ANY timelines using h.264 for any format (presets or customized). The audio preparation procedure completes and the timeline seems to render fine for a while. The render never committees and variably crashes somewhere during the render with the very helpful "Unknown Error" every singe time.
Example from the log file:
- Encoding Time: 00:06:03
10/26/2014 02:59:12 PM : Encoding Failed
A low-level exception occurred in: H.264 (Exporter)
Export Error
Error compiling movie.
Unknown error.
Anyone have a suggestions? Any solutions, Adobe?

Hi KB8WFH,
KB8WFH wrote:
It is almost never in the same place. I have encountered both on a Mac and a Windows PC a problem where it will always crash when it encounters a Warp Stabilizer effect added to a clip. But even removing those, the render failed every time at seemingly random place soon the same sequence/timeline being rendered.
That's pretty frustrating but it doesn't sound familiar. I can look into it.
KB8WFH wrote:
I have noticed that this seems to now only happen on projects I upgraded from a previous version of Premiere.
OK. Sorry to hear that exports are affected as well.
KB8WFH wrote:
I understand Adobe's policy is that it is not a good idea to move a project from over version into an upgraded application, but this is really not practical.
Actually, it's not Adobe's policy, it's mine. It's also been a general editor's rule of thumb since the dawn of NLEs.
Project file handling is something I learned in trade school. I was taught to protect the project file from application updates. This was at Avid Bootcamp back in 1996 by some of the best NLE instructors in Hollywood. Eventually, I taught these concepts to my NLE students when I became a certified instructor a bit later.
I learned that not only do you avoid updating your project file, but you must have at least 3 back up copies at all times in 3 different places every single day. You should also avoid updating your OS, plug-ins or crucial hardware along the way. The more complex the project file is, the more susceptible it may be to corruption and you must be even more vigilant than normal projects, as you may be protecting weeks, months, or even years of work.
With the many updates of Premiere Pro CC it's certainly not that practical, but something to keep in mind as you work on a large project.
KB8WFH wrote:
New versions are used for their new features and big fixes. Microsoft does not tell their customers not to open documents made in previous versions of their MS Word in upgraded versions because of issues. That defeats the entire purpose of upgraded software.
I do understand your stance on upgrading software. It should not be harmful to do. You should also be able to update a Premiere Pro project file without too much trouble. Sometimes, it's crucial to see if you can take advantage of a bug fix with an update. I learned that you just need to be super careful with large, complex projects like features and docs. If you must update, do so with plenty of project file back ups and a wary eye. If the situation goes awry, you can always return to these project files.
KB8WFH wrote:
I am attempting to use the project Manager to export the timeline into a new project and see if I can render that and it it makes any difference. Will let you know as soon as I have any results.
That's a good idea. Let us know if it works for you.
Thanks,
Kevin

Error compiling movie: unknown error & Mercury Playback GPU acceleration

Hardware
2014 Mac Pro, 12GB RAM, 3.7 GHz Quad-Core Intel Xenon ES Processor, duel AMD FirePro D300 2048 MB graphics cards
Software
Mavericks (10.9.4)
Premiere Pro CC2014 (8.0.1)
I'm attempting to render out a moderately complex sequence. Raw footage was dslr h.264 MOV files. 30fps 1920x1080 from canon. It has some clips that are pulled from multi-cam sequences and a few that have warp stabilizer applied. 4 total audio tracks with some linked comps from audition. Whole thing is about 14 minutes. It should be noted that I render out similar sequences regularly without issue. However on this occasion whenever I tried to render out using media encoder ( for web h.264 MOV 720 30fps) I was getting an error at the same clip every time. Error Compiling Movie: Unknown Error. So I checked out the clip. It was one of the ones with warp stabilize. I turned that off and sent it out again. Render got further this time but hit a different clip with warp stabilize (after getting through like 2 other clips with warp stabilize enabled) and gave me the same error. I tried getting rid of cache files, saving to a local drive instead of a network drive, uninstalling and re-installing premiere even. (which btw if you check remove preferences then reinstall it def still has preferences so that's a total load.) Anyway I was doing some forum surfing and found several people going all the way back to PP 5.5 saying that the only solution they found was to turn off the Mercury Playback GPU acceleration. Tried that and it's currently rendering just fine but taking roughly 4X longer than with acceleration. The GPU acceleration is a big deal for me since our company relies on putting out a lot of volume quickly. Has anyone else experienced this problem and is it something you were able to fix without turning off GPU acceleration. Grateful for your input.

sorry I actually wrote that wrong. I am using the H.264 setting 720 30fps to create a web friendly .mp4. Alternately though I decided to watch and see if it was the same clip failing every time. It is. I went into the project and did a match frame for the offending clip. Dragged the a new version of the same content onto the timeline and copied the warp stabilize effect onto the new version. Well this time the encode got past the clip with the issue, however the next clip it hit with warp stabilize caused another error compiling movie: unknown error. I guess at this point my options are to turn off the GPU acceleration and wait for a render that takes more than 3x as long to render with software only, or to go through the whole timeline and replace the clips with warp stabilize (there are a bunch, the shooter wasn't having a great day on glidecam). Not a great solution on either end. Please let me know if I should file this as a bug report. Though it seems people have been having the same issues since version CS5.5

"An unknown error has occurred" when logging in to App Store

Hi.
I have a valid Apple ID and I have been running Mountain Lion from the day it was released. Starting today I can no longer log in to the App Store. I get "An unknown error has occurred".
I have done the usual bits: checking ermissions, trashing preferences and the cache file, but to no avail.
Any tips would be appreciated.
all best,
tench

Sorry,
you don't need any app Store. That - sorry - bullshi. is mother of all problems.
There is the usuall Software Update process - all can find in finder menue below the apple logo. So why I have to update my iLife and iWork via App Store? Can't this be done by Software update as before? No, we need something special and we also deny any other possible way, like download from apple support page and install manually. No, everybody needs App Store - and then we get an issue after software update and don't get a fix? Sorry, that what I dislike most - a bad customer support.
So, no one needs App Store for a Fix - all apple has to do is simply provide a simple MacUpdate via Software Update process and all is fine again.
And Software Update is just in such cases the best choice and most possible way to fix such problems - and we need also a valid and good second way - if all strings get cut...
We need ways without any strong internet - because I know places, were you cannot download a MacOS

"An unknown error has occurred" while trying to manage my AppleID

Hi,
When I try to manage my Apple ID I get a message "An unknown error gas occurred". Here's what I do:
I type my Apple ID details
Then I choose my IPhone to verify my identity (two step verification)
I confirm and it tells me about an error.
I am given the option to manage my Apple ID.
When I click the button to do this, I am prompted to type in my login details again
When I type my login details once again I got unknown error again
When I try to contact Apple Support I get :
We’re Sorry.
We’re unable to complete your request. Please try again.
What's going on today? I tried both on my Macbook Air and IPhone and it's the same.
Help

Yeah, quite embarrassing there isn't one for AppleID issues.
http://thenextweb.com/apple/2015/03/11/the-apple-app-store-is-having-problems-an d-itunes-connect-is-down/
Apple's services are down right now.

My iPod doesn't work. The screen is black but it has a ticking circle in the middle. Its been stuck like that for more than an hour. My iTunes doesnt recognize the iPod Touch and says 'iTunes could nit connect to this iPhone-unknown error

Its been stuck like that for more than an hour. My iTunes doesnt recognize the iPod Touch and says 'iTunes could nit connect to this iPhone-unknown error

I'm soooo sorry to bump this but MAYBE someone will know what to do?! I've just tried EVERYTHING. I need help. Please, anyone?!
*last chance and I'm backing away sloooowly*
thanks to ANYONE who will suggest ANYTHING at all!!!

HELP!!!! Unknown error occurred (-69)

I've had my Ipod for about a year now and EVERY time I try to update my song list I get " Attempting to copy to the disk "(NAME OF IPOD)" failed. An unknown error occurred (-69)"
Why is this happening? And how do I get the product that I paid for? I am using Windows XP. PLease help me get passed this problem. I just updated the Ipod with the latest version and there was no fix. I was afriad to since the iTunes program has been flawed,at best, since I installed it.
A couple of songs uploaded (about 3/3.5 GB's of the 4gb available) than it locks up trying to upload a song until the error occurs. It is not a bad file. I have uploaded it before and If I delete it from my playlist the Ipod goes on until there is another random song that won't upload to the iPod. The Odd thing is I USED to be able to delete the Songs from the play list until the rest of it uploaded, than I could add those songs back and most of them would load. It was a sH!Tty way to use a product that I paid so much money to use.
I don't have a whole lot of love for this peice of equipment but I am hoping one of you can show me the way.
BTW- the ipod work fine the first few times I plugged it into my Computer, now...well, Read the above
Costom Windows XP

Im sorry your having problems but error 69 denotes some file is corrupt. Corrupt files can become that way in many ways, especailly in windows. It may be a "Underlaying" issue in Windows or the PC thats causing "Flaw" issues in iTUnes like you stated above in your first post

Iphone Unknown Error 40 stuck in recovery mode

Hi,
My question is... if my iphone is stuck in recovery mode and I return it to the shop I bought it from and they give me my money back/replace it etc, if they then do get the phone to work will they be able to see all my data/photos/messages etc? Or will it only restore personal data if the phone is restored from my itunes?
I updated my Iphone 4 via Itunes yesterday and it's now stuck in recovery mode, every time I try to restore the phone it gets to "waiting for iphone" then Unknown error 40 appears.
I have tried the suggestions here:
http://support.apple.com/kb/TS3694
I am going to take it to the apple store genius next week, but first am returning it to the shop I bought it from as they want to see if they can fix it (it was unlocked when I bought it, they claimed it was an apple unlocked phone but I am concerned it was in fact unlocked by them and this is why I am having problems). Hence my question being, will they be able to restore it to my data without access to my itunes to back it up from? Will it just be a factory setting reset if they fix it (which I'd prefer)?
Thanks in advance!
C

Hi Fkaram,
Sorry to say I haven't found a solution (after hours of searching!) and have bought an android moto g. The only difference from yours is that I replaced the dock connector as I kept getting error 4014, which turned it on after being off for three weeks, and then went to error 40.
If you haven't got a warranty, I can only suggest replacing the dock connector. Its cheap (£5) and pretty easy to fix. I only tried this because changing the leads didn't work, but I kept getting the faulty leads error (4014+40)
Good luck!
ps - check for any bent pins or if there is a red/coloured light in the connector itself. I didn't see any bent pins so was lucky the replacement actually did something
Message was edited by: Harry Jones3

Unknown Error - sorry...

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